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Fox Group Canada Inc.

MANGO - Part Time Shift Lead - Toronto Eaton Centre

Toronto, ON, M5B 2H1, Canada

Pay: Pay range: $18.95 This is a vacant position.
Job type: Part-time
Experience: Minimum of 1 year of fast fashion experience
Posting language: English
Posted: Sep 30, 2026

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Original job description

Who are we?

Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada! In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career.

Mango, founded in Barcelona Spain, is an internationally well-known fashion brand that designs, manufactures, and markets women’s, men’s and kid’s clothing and accessories and has over 2220 stores worldwide.

Job Description

Who are we looking for?

We are looking for a Part Time Shift Lead, who must be an exceptional leader who can motive, inspire, and develop the store team.

Job Responsibilities

Provide and ensure legendary customer experiences consistently
Establish Customer Satisfaction
Coach, Develop and maximize the success of all associates
Sets expectations and ensures accountability
Maximize sales potential by coaching associates behaviors on the sales floor and in the back room
Build a team that works well together based on the needs of the store
Ensure training of the associate team
Analyze business and create action plans
Communicate effectively with/to team
Direct/execute company policies/practices
Direct merchandise flow
Ensure visual & merchandising standards and a positive in-store experience
Manage controllable expenses
Maintain Mango Procedures
Loss Prevention and Safety

Required Skills/Experience

Minimum of 1 year of fast fashion experience
Prior sales management experience
Demonstrated ability to achieve individual selling goals and metrics
Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
Comfort in making decisions and mediating conflict within a team-environment
Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.
Exceptional interpersonal, communication and customer service skills
Ability to identify/assess top talent and train/develop/retain great people.
Proficient in windows-based software such as Excel, Word and Outlook

Pay range: $18.95
This is a vacant position.

Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted

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More about this job

Responsibilities

The Shift Lead is responsible for motivating and developing the store team while ensuring legendary customer experiences. They will also manage daily operations, including sales floor coaching, visual merchandising, and executing company policies.

Requirements

Candidates must have at least one year of fast fashion experience and prior sales management experience. Proficiency in Windows-based software and strong interpersonal skills are also required.

Skills

Leadership
Customer service
Sales management
Team development
Conflict resolution
Merchandising
Loss prevention
Business analysis
Inventory management
Communication
Excel
Word
Outlook
Fast fashion
Training

Visa sponsorship

Not detected in the job text

Keywords

Retail
Fast fashion
Shift lead
Sales floor
Merchandising
Loss prevention
Customer satisfaction
Team management
Business trends
Excel
Word
Outlook
Inventory
Operations
Coaching
Leadership
Sales metrics
Store management

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