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FP Inc.

Application Support Analyst/ BSA

Toronto, ON, Canada

$60 to $75 CAD / hour · Contract

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Job details

Pay: $60 to $75 CAD / hour
Job type: Contract
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

An Initial AI Screening will be conducted for this role. Please Click Here to complete your AI screening while submitting your application.

Duration: 10 months

Daily Responsibilities:

Create an environment in which your team pursues effective and efficient operations of their respective areas while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to risk and compliance
Willingness to work outside of the traditional work week and requires continual shifting of priorities. The role requires attention after hours and on call support
Assist in the development of processes designed to report, analyze and resolve problems with the objective of mitigating the associated operational, reputational, financial, and regulatory risks.
Demonstrate leadership abilities and collaborate effectively with various technology and product partners.
Be curious as the skill set and product knowledge will be ever-evolving
Must be flexible to adapt to a dynamic environment, balance simultaneous priorities and make quick and sound decisions under pressure

Must-Have Skills:

10+ years experience working in a related IT field and/or supporting business
2+ years supporting high critical business functions such as trading, payments or business functions / investment use cases within a Canadian financial institution
2+ years experience in performing SQL queries / reports or Database administration
2+ years utilizing performance and capacity management tools such as Dynatrace, Kabana, AppDynamics, Splunk, CA Introscope & Datadog, Gomez or New Relic
5+ years in an application support capacity. This will include incident and problem management.
Experience or strong personal interest in wealth management, personal finance, investing, capital marketing.

Nice-to-Have Skills:

Experience within a major Canadian financial institution.
Experience in order routing vendors such as Broadridge, Fidessa FIX gateway or IRESS
2+ years experience with enterprise collaboration tools: JIRA, Confluence, SharePoint, ServiceNow.
Some familiarity with Dynatrace
A strong understanding of microservices deployed within Cloud computing platforms – AWS, Kubernetes / Docker; GKE; Azure PCF is an asset
Background in user interface testing including desktop web, mobile web, Android and iOS

Soft Skills:

Strong logical thinking in understanding end-to-end use cases, as well as mapping them to system flows
Curious and experimental mindset to drive innovation amidst uncertainty
Effective communication and diplomacy skills are required to liaise between groups of varying technical expertise and interests.

Education & Certifications:

Post-secondary degree in a related field (technical or business)
Completion of the Canadian Securities Course or CFA is a nice-to-have

FP Inc. is committed to creating an inclusive environment where all team members and clients feel like they belong. In accordance with the requirements set out in the Employment Standards Act, FP Inc. hereby declares that AI is utilized in the screening process for this position. The hourly compensation range for this role is C$60 – C$75/hour. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, colour, religion, national origin, sex, physical or mental disability, or age.

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More about this job

Responsibilities

Support critical business applications and functions, manage incidents and problems, and develop processes to report, analyze, and resolve operational issues. Maintain effective business controls and collaborate with technology and product partners while adapting to shifting priorities and providing after-hours on-call support.

Requirements

Requires 10+ years of related IT or business-support experience, including at least five years in application support and two years supporting critical financial functions, using SQL or database administration, and working with performance and capacity tools. A related post-secondary degree is required; experience with Canadian financial institutions, order-routing systems, collaboration tools, cloud platforms, and securities or investment credentials is an asset.

Skills

Application Support
Incident Management
Problem Management
SQL
Database Administration
Performance and Capacity Management
Risk and Compliance
Business Analysis
Trading and Payments Support
Wealth Management
Order Routing
Microservices
Cloud Computing
Logical Thinking
Communication and Diplomacy

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Business Systems Analysis
Incident Management
Problem Management
SQL
Database Administration
Dynatrace
Kibana
AppDynamics
Splunk
CA Introscope
Datadog
Gomez
New Relic
JIRA
Confluence
SharePoint
ServiceNow
Broadridge
Fidessa FIX Gateway
IRESS
Microservices
Cloud Computing
AWS
Kubernetes
Docker
GKE
Azure
Wealth Management
Canadian Securities Course

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