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Contract Duration: 4 months, Strong Possibility of extension to at least a 1 year contract,
Typical Day in Role:
- Support Senior Manager, Product Owner to help define a product’s release and iteration backlog based on product’s overall vision and input from business SMEs, customer experience and the agile team
- Understand and articulate the product’s vision, including its objectives, value proposition, and key risks associated with opportunities/ideas.
- Collaborate with SMEs and other Product Owners to assess how features will impact the end-user and how to effectively manage them.
- Develop product roadmap and high-level backlog, further decomposed into releases which deliver significant value to the end user.
- Prioritize (and continuously reprioritize) delivery based on the calculated benefits/value of identified features/epics.
- Act as primary reviewer and approver of finished development work during iteration demos/reviews based on established acceptance criteria.
- Align the definitions, scope and roadmap with the different workstreams related to the product development.
Actively collaborate and engage with the agile team
- Attend planning sessions, stand-ups, retrospectives, iteration reviews and other team meetings to verify that the output of the team is consistently delivering business value and aligned with the agreed upon commitments.
- Shield the team from interruptions and outside interference by acting as a conduit between the business and the team.
- Lead the creation of user stories, assist with the development and supporting documentation with applicable acceptance criteria.
- Decompose larger objectives or journeys (“epics”) into features and user stories that can be understood and committed to by members of the team.
- Participate in iteration planning discussions to reduce ambiguity around the user stories and ensure clarity, optimize functionality, and define features that align with product vision.
- Support the team by being available to provide definitions required to complete detailed user stories.
- Advocate for the highest attainable levels of quality and for approaches that will minimize the impact of technical debt on the product and organization.
- Utilize SMEs – including team members – to assist in the validation of epics and user stories as well as other activities such as user experience testing.
Make decisions about the product’s direction
- Define features, themes and epics in suitable levels of detail and prioritize them based on their respective business value.
- Establish and communicate product vision with key stakeholders and business owners, using customer research and available reporting and analysis to provide an economic justification for key decisions.
- Review the output of the agile team at the end of every iteration, and before the product is released into the market, to ensure that it meets expectations.
- Ensure full awareness of market and trends in the business environment through effective communication with stakeholders; using research and available analysis to help inform ideas.
- Contribute to discussions on solutions and execute assigned priorities with consideration and awareness of potential impact on other initiatives (the organization’s overall Product / Portfolio Backlog).
- Contribute to building organizational capability and expertise on agile adoption
- Communicate effectively across diverse audiences within and outside of the development team (Stakeholders, Executives), acting as a champion of the agile methodology.
- Partner with the Agile Coach and other agile teams to share findings, best practices, and resources to help mature the organization’s agility.
Must Have Skills:
- 8+ years of progressive experience in product management or product development, preferably within financial services, payments, digital channels, or fintech environments
- 5+ years of experience contributing to the end‑to‑end delivery of digital products, from discovery through launch and iteration
- 4+ years of experience working in a structured delivery or project environment, with familiarity across the full project lifecycle
- Bilingual in Spanish
- Strong understanding of software technologies and iterative Software Development Life Cycle (SDLC) methodologies
Nice-To-Have Skills:
- Master’s degree or MBA considered an asset
- Jira/Confluence experience
- Figma
- Mural
Soft Skills Required:
- Collaborative team player who values diverse perspectives and leads with humility and confidence
- Takes ownership and accountability for outcomes, with a strong “can‑do” mindset
- Comfortable working in flat, cross‑functional teams, influencing through reasoning and persuasion rather than authority
- Demonstrates high emotional intelligence, including self‑awareness, empathy, and adaptability
- Thrives in ambiguity, embraces change, and is comfortable moving forward without all the answers
- Continuously seeks improvement, feedback, and opportunities to tackle complex problems
- Consistently advocates for and delivers on customer needs and expectations
- Excellent oral and written communication skills in English and Spanish, with proven ability to influence management and cross‑functional teams
- Strong cross‑cultural collaboration skills, with experience working across regions and geographies
- Acts as a role model in representing the business and serving as the voice of the customer
- Demonstrated track record of building productive relationships across multiple organizational groups
- Strong attention to detail, with the ability to perform effectively in high‑pressure, deadline‑driven environments
- Demonstrates critical thinking and creative problem‑solving capabilities
- Maintains current knowledge of industry trends, with a passion for continuous learning and skill development
- Demonstrated ability to manage senior stakeholder relationships, balancing diverse business interests to build alignment, confidence, and consensus
- Strong prioritization skills grounded in business value, customer impact, and economic rationale
- Proven ability to break down strategic initiatives into epics and user stories, enabling effective planning, delivery, and iteration within corporate constraints
Education: Bachelor’s Degree in Business, Finance, Economics, or another relevant field
