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Senior Complaints & Inquiries Specialist
CIRO / OCRI
Vancouver, BC
- Full-time
Working knowledge and application of dispute resolution methods
Added 24 mins ago
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Technical Specifications Coordinator
SYSTRA
Montreal, QC
- Full-time
Support interpretation and application of international railway standards where applicable.
Added 24 mins ago
IH
Family Physician - Private Clinic
Interior Health Authority
West Kelowna, BC
- Full-time
…registered nurses, MOA’s and medical aestheticians ensure to support each other as well as the physicians needs to provide our patients with the highest quality of…
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Future Store Manager
David's Bridal
AB · MB · Cambridge, ON · Vaughan, ON
Added 24 mins ago
HARDGOODS - Sales Associate
Sporting Life Group
Toronto, ON
Flexible schedules to support your training, race days, or weekend adventures.
Added 24 mins ago
SOFTGOODS - Sales Associate
Sporting Life Group
Toronto, ON
Flexible schedules to support your training, race days, or weekend adventures.
Added 24 mins ago
Front of House - Supervisor
Northland Properties
Barrie, ON
Actively lead shifts, in support of senior leadership team members while helping to manage budgetary goals
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Segway Assisted Sales - Back to School
Acosta
Coquitlam, BC
- Part-time
…information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human…
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Samsung Home Electronics Sales and Product Specialist
Acosta
Richmond, BC
- Full-time
…information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human…
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Samsung Home Electronics Sales and Product Specialist
Acosta
Edmonton, AB
- Full-time
…information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human…
Added 39 mins ago
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Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
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Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Sylvan Lake, AB
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
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Grocery Clerk Part Time Evening
Loblaw Companies Limited
Estevan, SK
- Part-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 39 mins ago
LC
Caissier/caissière temps partiel jour
Loblaw Companies Limited
Levis, QC
- Part-time
Support in the delivery of company-directed promotions and programs
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LC
Produce Clerk Part Time Day
Loblaw Companies Limited
Oliver, BC
- Part-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
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LC
Caissier/caissière temps partiel jour
Loblaw Companies Limited
Sorel-Tracy, QC
- Part-time
Support in the delivery of company-directed promotions and programs
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LC
Receiver Part Time Day
Loblaw Companies Limited
Gibbons, AB
- Part-time
…appreciate our Receiver team members for all they do and their support in initiatives that help provides the best in-store experience for shoppers like ourselves in all our stores across…
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LC
Boulanger temps partiel jour
Loblaw Companies Limited
Montreal, QC
- Part-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 39 mins ago
LC
Meat Clerk Part Time Day
Loblaw Companies Limited
Abbotsford, BC
- Part-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 39 mins ago
LC
Vêtements Commis temps partiel jour
Loblaw Companies Limited
Saguenay, QC
- Part-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
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LC
Grocery Clerk Part Time Day
Loblaw Companies Limited
Fredericton, NB
- Part-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 39 mins ago
LC
Personal Shopper Part Time Day
Loblaw Companies Limited
Edmonton, AB
- Part-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 39 mins ago
LC
SAP Operations Clerk Part Time Day
Loblaw Companies Limited
Whitehorse, YT
- Part-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 39 mins ago
LC
Meat Clerk Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 39 mins ago
LC
Personal Shopper Part Time Day
Loblaw Companies Limited
Edmonton, AB
- Part-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…

FP Inc.

IT Business Analyst

Toronto, ON, Canada

$50 to $62 CAD / hour · Contract

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Job details

Pay: $50 to $62 CAD / hour
Job type: Contract
Apply by: Nov 8, 2026
Experience: 5+ years of experience as an IT Business Analyst in complex delivery environments
Posting language: English
Posted: Oct 9, 2026

Original job description

An Initial AI Screening will be conducted for this role. Please Click Here to complete your AI screening while submitting your application.

Duration: 4.5 months

Typical Day in Role:

Elicit, analyze, and document functional, non-functional, operational, and transitional requirements.
Create business process models, workflows, and functional specifications (AS-IS / TO-BE).
Perform gap analysis between current and future-state capabilities and recommend solutions.
Collaborate with business users, developers, QA, and project managers to ensure requirement clarity and alignment.
Support solution design by translating business needs into actionable specifications.
Coordinate and support Integration System Testing (IST), QA, and User Acceptance Testing (UAT).
Track defects, risks, issues, and support governance and project reporting.
Support change management, training documentation, and transition to production and BAU teams.

Must Have Skills:

5+ years of experience as an IT Business Analyst in complex delivery environments
Extensive experience gathering, analyzing, documenting, and managing business and system requirements, as well as strong experience creating user stories, functional requirements, and supporting end-to-end documentation across applications and upstream/downstream system integrations
Proven ability to create process maps, workflows, and functional specification, as well as experience conducting gap analyses and recommending business and technology solutions
Strong stakeholder management and communication skills bridging business and technical teams
Experience working within Agile environments and understanding SDLC phases

Nice-To-Have Skills:

Working experience in the banking/financial services industry would be an asset
Knowledge of credit and risk management applications
Experience supporting large transformation or system replacement initiatives.

Soft Skills Required:

Excellent verbal and written communication skills.
Strong analytical and problem-solving capabilities.
Attention to detail and ability to manage ambiguity.
Collaborative, professional working style with a can-do attitude.
Ability to work independently while supporting team objectives.

Education:

Post-secondary education in Computer Science, Information Systems, Business, or related field.
Business Analysis or Agile certifications are an asset.

FP Inc. is committed to creating an inclusive environment where all team members and clients feel like they belong. In accordance with the requirements set out in the Employment Standards Act, FP Inc. hereby declares that AI is utilized in the screening process for this position. The hourly compensation range for this role is $50/hr -$62/hr. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, colour, religion, national origin, sex, physical or mental disability, or age.

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More about this job

Responsibilities

Gather, analyze, and document business and system requirements, and create process models, workflows, functional specifications, and gap analyses. Coordinate with business and technical teams to support solution design, testing, defect and risk tracking, governance, change management, and transition to production.

Requirements

Requires at least five years of IT business analysis experience in complex delivery environments, including strong requirements management, process modeling, gap analysis, and stakeholder communication skills. Experience with Agile and SDLC is required; banking or financial services, credit and risk applications, and transformation initiatives are assets, along with relevant post-secondary education.

Skills

Requirements Gathering And Analysis
Requirements Documentation
User Stories
Functional Specifications
Process Mapping
Workflow Modeling
Gap Analysis
Stakeholder Management
Agile
Integration System Testing
Quality Assurance
User Acceptance Testing
Defect And Risk Tracking
Change Management
Business Process Modeling

Visa sponsorship

Not detected in the job text

Keywords

IT Business Analysis
Business Requirements
System Requirements
Functional Requirements
Non-Functional Requirements
Operational Requirements
Transitional Requirements
User Stories
Functional Specifications
Business Process Models
Process Maps
Workflows
As-Is And To-Be Analysis
Gap Analysis
System Integrations
Upstream And Downstream Systems
Agile
Integration System Testing
Quality Assurance
User Acceptance Testing
Defect Tracking
Risk Management
Change Management
Banking
Financial Services
Credit Management
Risk Management Applications
Business Analysis Certification
Agile Certification

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