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FP Inc.

IT Security Analyst - SSL/ TLS, PKI

Toronto, ON, Canada

$35 to $50 CAD / hour · Contract

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Job details

Pay: $35 to $50 CAD / hour
Job type: Contract
Apply by: Nov 28, 2026
Experience: 3 years of experience working with SSL/TLS certificates, and PKI concepts
Posting language: English
Posted: Oct 29, 2026

Original job description

An Initial AI Screening will be conducted for this role. Please Click Here to complete your AI screening while submitting your application.

Duration: 3 months

Daily activities:

Responsible for executing end-to-end operational processes supporting Public Key Infrastructure (PKI), SSL/TLS certificates.
Responsible for managing assigned service queues and requests in accordance with service commitments, operating procedures, and quality standards.
Responsible for coordinating request intake, validation, fulfillment, and closure through approved workflow and ticketing platforms (Service Now).
Responsible for monitoring operational activities to identify service risks, bottlenecks, exceptions, and issues requiring escalation.
Responsible for managing certificate lifecycle activities, including request validation, CSR review, issuance, renewal, replacement, revocation, recovery, and decommissioning.
Responsible for maintaining accurate certificate inventories and ownership records to reduce service disruption and certificate expiry risk.
Responsible for confirming implementation completion with application teams and updating operational records accordingly.
Responsible for supporting internal and external certificate authority services.
Responsible for documenting root causes, corrective actions, and operational recommendations.

Must-Have Skills:

3 years of experience working with SSL/TLS certificates, and PKI concepts
Strong computer literacy and ability to work across multiple systems
Experience with ServiceNow or similar ticketing/workflow platforms

Nice-To-Have Skills:

Banking experience
Spanish proficiency

Soft Skills:

Ability to manage high‑volume operational workloads with accuracy
Strong written and verbal communication skills for intake, confirmation, and escalation
Detail‑oriented mindset with strong organizational skills
Ability to identify risks, bottlenecks, and exceptions in operational workflows

Education:

Bachelor’s degree in Business Administration, Data Analytics, Computer Science, or related experience or university student.

FP Inc. is committed to creating an inclusive environment where all team members and clients feel like they belong. In accordance with the requirements set out in the Employment Standards Act, FP Inc. hereby declares that AI is utilized in the screening process for this position. The hourly compensation range for this role is C$35 – C$50/hour. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, colour, religion, national origin, sex, physical or mental disability, or age.

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More about this job

Responsibilities

Manage operational workflows and service queues for PKI and SSL/TLS certificates, including request validation, issuance, renewal, replacement, revocation, recovery, and decommissioning. Maintain certificate inventories and records, coordinate with application teams and certificate authorities, monitor operational risks, and document root causes and corrective actions.

Requirements

Requires at least three years of experience with SSL/TLS certificates and PKI concepts, strong computer literacy, and experience with ServiceNow or a similar workflow platform. Candidates should be accurate, organized communicators who can manage high-volume workloads; banking experience and Spanish proficiency are desirable, and a bachelor's degree, related experience, or current university enrollment is mentioned.

Skills

SSL/TLS Certificates
Public Key Infrastructure (PKI)
Certificate Signing Request (CSR) Review
ServiceNow
Ticketing and Workflow Platforms
Request Validation and Fulfillment
Certificate Authority Services
Operational Risk Monitoring
Issue Escalation
Root Cause Documentation
Written Communication
Verbal Communication
Workload Management
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

SSL/TLS
Public Key Infrastructure (PKI)
Certificates
Certificate Signing Request (CSR)
Certificate Issuance
Certificate Renewal
Certificate Replacement
Certificate Revocation
Certificate Recovery
Certificate Decommissioning
Certificate Authority
ServiceNow
Ticketing Platforms
Workflow Platforms
Request Validation
Service Queues
Certificate Inventory
Operational Risk
Issue Escalation
Root Cause Analysis
Corrective Actions
Banking
Spanish

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