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Added 23 mins ago
WC
Regulated Pharmacy Technician
Walmart Canada
Vernon, BC
- Full-time
…and the prescription is released to the correct customer or…
Added 23 mins ago
Letter Carrier - Delivery Agent
Canada Post - Postes Canada
Richmond, BC
…part of making this happen. As a temporary, on-call delivery agent (also known as a letter carrier), you’ll be the face of Canada Post in your community and make sure customers and…
Added 23 mins ago
Letter Carrier - Delivery Agent
Canada Post - Postes Canada
Coquitlam, BC
…part of making this happen. As a temporary, on-call delivery agent (also known as a letter carrier), you’ll be the face of Canada Post in your community and make sure customers and…
Added 38 mins ago
Prevailing Wage & Apprenticeship Compliance Manager (m/f/d)
Nordex Group
Montreal, QC
…project management, subcontractor coordination, and payroll operations, ensuring cohesive collaboration and full regulatory compliance. It includes oversight of labor contractors, rigorous…
Added 53 mins ago
TS
Advancement Officer
The Study School
Montreal, QC
- Full-time
…Advancement Department. The Advancement Officer serves as a support of The Study’s fundraising programme, a role built around ownership of the Annual Giving Campaign, advancement events,…
Added 53 mins ago
D
Advisory Agent, Member and Client Experience
Desjardins
Lachute, QC · Caisse Desjardins d'Argenteuil
- Part-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 53 mins ago
D
Advisory Agent, Member and Client Experience
Desjardins
Eastman, QC · Magog, QC · Stanstead, QC · Caisse Desjardins du Lac-Memphrémagog
- Full-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 53 mins ago
D
Advisory Agent, Member and Client Experience
Desjardins
Amos, QC · Caisse Desjardins d'Amos
- Full-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 1 hour ago
W
Business Systems Analyst- EDI
Wajax
Montreal, QC · Lachine, QC
- Full-time
…clearly identify user requirements and business processes. Change agent, to support user compliance and understanding of new…
Added 1 hour ago
A
Bilingual Royal Service Agent (Part-Time)
AccorHotel
Ottawa, ON
- Part-time
…hotel in Ottawa is looking to fill a role of Royal Service Agent…
Added 1 hour ago
R&
Staff AI Developer - Toronto
Robots & Pencils
Toronto, ON
- Full-time
Support event-driven orchestration (Step Functions, SQS, EventBridge) for asynchronous agent operations, with an eye toward reliability and clean error handling
Added 2 hours ago
W
Regulated Pharmacy Technician
Walmart
Vernon, BC
- Full-time
…and the prescription is released to the correct customer or…
Added 2 hours ago
F
Senior / Staff Engineer, Applied AI (Float Intelligence)
Float
Remote, Canada
- Full-time
- Remote
…platform, Float enables businesses to streamline financial operations and optimize cash flow, so they can focus on what matters most:…
Added 2 hours ago
D
Advisory Agent, Member and Client Experience
Desjardins
Quebec, QC · Caisse Desjardins Des Rivières de Québec
- Full-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 2 hours ago
C
Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Toronto, ON
- Full-time
…employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition…
Added 2 hours ago
RU
Underwriting Assistant, Commercial Surety
RAISE Underwriting
Toronto, ON
- Full-time
RAISE Underwriting is an independently owned, Canadian Managing General Agent (MGA), dedicated to being an industry-leading supplier of risk insurance and surety products through…
Added 3 hours ago
AG
Passenger Service Agent
Alliance Ground International
Edmonton, AB · YEG Airport
- Part-time
From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you’ll ensure our traveling customers are kept well-informed and are in the right place at the right…
Added 3 hours ago
B
Maintenance & Reliability Manager
Bimeda
Cambridge, ON
- Full-time
Contribute to development and management of the Operations capital budget and ensure priorities support compliance, reliability and capacity-improvement objectives.
Added 3 hours ago
Letter Carrier - Delivery Agent
Canada Post - Postes Canada
Victoria, BC
…part of making this happen. As a temporary, on-call delivery agent (also known as a letter carrier), you’ll be the face of Canada Post in your community and make sure customers and…
Added 3 hours ago
FG
Software Engineer, Full-Stack Applications (Associate Director)- AI Fluent
Fitch Group
Toronto, ON
- $180,000 to $220,000 CAD / year
…improve developer productivity, analyst experience, decision support, and operational excellence. This is a critical leadership role for an organization investing in the future and looking…
Added 3 hours ago
FI
Process Excellence Consultant
FP Inc.
Toronto, ON
- $50 to $64 CAD / hour
- Contract
Support process excellence and continuous improvement initiatives across Canadian Banking Operations to simplify workflows, reduce friction, improve productivity, and strengthen controls.
Added 3 hours ago
SL
Business Development Partner
Sun Life
Moncton, NB
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 3 hours ago
PW
Import Agent
Priority Worldwide
Montreal, QC
- Full-time
…Worldwide is seeking a highly organized, detail-oriented Import Agent to join our growing Montreal…
Added 4 hours ago
Staff AI Developer - Vancouver
Robots and Pencils
Vancouver, BC
Support event-driven orchestration (Step Functions, SQS, EventBridge) for asynchronous agent operations, with an eye toward reliability and clean error handling
Added 4 hours ago
P
Digital Assurance & Transparency Manager
PwC
Calgary, AB
- Full-time
…internal systems. We focus on the design, documentation, and operations of controls around the financial reporting process, including financial business process and Information Technology…

FP Inc.

Process Excellence Consultant

Toronto, ON, Canada

$50 to $64 CAD / hour · Contract

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Job details

Pay: $50 to $64 CAD / hour
Job type: Contract
Apply by: Dec 3, 2026
Experience: 3-5 years of experience in process excellence, business transformation, operational improvement, consulting, project delivery, or related roles.
Posting language: English
Posted: Nov 3, 2026

Original job description

An Initial AI Screening will be conducted for this role. Please Click Here to complete your AI screening while submitting your application.

Duration: 12 months

Daily Responsibilities:

Lead current-state process mapping, root cause analysis, and future-state process design to support strategic transformation priorities.
Facilitate workshops and working sessions to align stakeholders, define problems, and design practical solutions.
Partner with business leaders to identify, assess, prioritize, and implement high-impact process improvement opportunities.
Support process excellence and continuous improvement initiatives across Canadian Banking Operations to simplify workflows, reduce friction, improve productivity, and strengthen controls.
Support the development of business cases, benefits estimates, and recommendations to support decision-making.
Develop and deliver executive reporting and presentations for relevant project/initiative governance forums
Manage related workstreams within initiatives and workstreams, including risks, dependencies, milestones, and benefit realization.
Promote a culture of continuous improvement, accountability, collaboration, and data-driven decision making across Canadian Banking.
Identify opportunities and ensure the optimal sequence of waste elimination, automation & AI, and improved ways of working during process redesign
Act as a change agent to ensure the adoption of redesigned processes and new capabilities

Must-Have Skills:

3-5 years of experience in process excellence, business transformation, operational improvement, consulting, project delivery, or related roles. Expertise in end‑to‑end process mapping, redesign, and optimization.
Experience working in banking, banking operations, financial services, fintech, or another highly regulated environment.
Demonstrated ability to assess business challenges, identify opportunities, and implement practical solutions that deliver measurable results.
Proficiency in Microsoft PowerPoint, Excel, Word, Whiteboard and process mapping tools such as Visio or Blue Works.
Experience developing executive presentations, dashboards, and reporting.

Nice-To-Have Skills:

Lean Six Sigma Green Belt preferred; Black Belt, process excellence certification, or change management experience considered an asset.

Soft Skills:

Excellent written, presentation, and verbal communication skills to be able to work well with technical peers and business stakeholders at different levels within the organization
Strong decision-making, forward-thinking, forward thinking and creative problem-solving skills to anticipate and respond quickly to technological/market influences
Ability to work as part of a team, as well as work independently or with minimal direction
Execution‑driven - Proven ability to take ownership, push work forward, and deliver high‑quality results on schedule and on budget.

Education:

Undergraduate degree in Business, Operations, Engineering, Finance, Economics, or a related discipline.

FP Inc. is committed to creating an inclusive environment where all team members and clients feel like they belong. In accordance with the requirements set out in the Employment Standards Act, FP Inc. hereby declares that AI is utilized in the screening process for this position. The hourly compensation range for this role is 50/hr -64/hr. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, colour, religion, national origin, sex, physical or mental disability, or age.

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More about this job

Responsibilities

Lead process mapping, root cause analysis, and redesign initiatives across Canadian Banking Operations, working with stakeholders to identify and implement measurable improvements. Manage initiative workstreams, risks, milestones, and benefits, while supporting executive reporting and adoption of redesigned processes and capabilities.

Requirements

Requires 3–5 years of relevant experience, expertise in end-to-end process mapping and optimization, and experience in banking or another regulated environment. An undergraduate degree in a related discipline is required, along with proficiency in Microsoft Office and process mapping tools; Lean Six Sigma certification is preferred.

Skills

End-To-End Process Mapping
Process Redesign
Process Optimization
Root Cause Analysis
Continuous Improvement
Stakeholder Facilitation
Business Transformation
Operational Improvement
Business Case Development
Benefits Estimation
Executive Reporting
Project Delivery
Risk And Dependency Management
Change Management
Microsoft PowerPoint
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Process Excellence
Business Transformation
Operational Improvement
Process Mapping
Process Redesign
Process Optimization
Root Cause Analysis
Continuous Improvement
Lean Six Sigma
Green Belt
Black Belt
Change Management
Banking Operations
Financial Services
Regulated Environment
Stakeholder Workshops
Business Case Development
Benefits Estimation
Executive Presentations
Dashboards
Governance
Risk Management
Dependency Management
Benefit Realization
Automation
Artificial Intelligence
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
Microsoft Whiteboard

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