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FP Inc.

Program Director - Transformation Initiatives, Client Segmentation

Toronto, ON, Canada

$90 to $102 CAD / hour · Contract

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Job details

Pay: $90 to $102 CAD / hour
Job type: Contract
Apply by: Nov 6, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Oct 7, 2026

Original job description

An Initial AI Screening will be conducted for this role. Please Click Here to complete your AI screening while submitting your application.

Contract Duration: 10/26/2026 to 10/25/2027.

RESPONSIBILITIES:

Champions a client focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

End-to-End Initiative Delivery & Scope Leadership; Lead the end-to-end delivery of assigned transformation initiatives by applying deep functional and topic expertise to shape scope, clarify outcomes, sequence key activities, and drive execution against plan. Ensure initiatives are structured for success, with clear deliverables, owners, timelines, and dependencies, while proactively resolving blockers that could impede progress or outcomes.

Workstream Partnership & Program Management Support; Partner with Workstream Leaders, the VP, Program Management and VP, Special Programs, Canadian Banking to identify, coordinate, and deliver the project management support required across the functional area. Provide direction on planning, sequencing, project management governance, and delivery approach to ensure initiatives remain aligned to transformation priorities, business needs, and agreed standards.

Functional Oversight, Initiative Health & Interdependency Management; Provide functional oversight across assigned workstreams by supporting program managers with contextual guidance, issue resolution, and escalation support. Monitor initiative health, delivery performance, and interdependencies across workstreams to identify risks, capacity gaps, and execution challenges early, and take action to maintain momentum and delivery confidence.

Risk Escalation, Governance & Delivery Transparency; Escalate material risks, interdependency issues, and capacity constraints to the appropriate Program Governance forums in a timely and well-structured manner, ensuring senior leaders have the visibility required to make decisions and remove barriers. Maintain strong governance discipline through accurate, transparent reporting on initiative status, milestone performance, risks, and delivery outlook across the functional area.

Executive Stakeholder Management & Steering Committee Leadership; Lead effective engagement with senior stakeholders and executives across Canadian Banking to drive alignment, decision-making, and accountability against key transformation priorities. Prepare for and facilitate Steering Committee forums, ensuring materials are executive-ready, decisions are clearly framed, actions are tracked, and follow-through is maintained across business and functional partners.

Planning, Resourcing & Accountability for Outcomes; Drive accountability for delivery outcomes by ensuring initiative plans are complete, realistic, and aligned to business objectives; resources are in place; milestones are clearly defined; and progress is actively tracked. Reinforce a disciplined execution environment by ensuring commitments are visible, ownership is clear, and performance information supports timely intervention and decision-making when delivery is at risk.

Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Actively pursue effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Champion a high performance environment and contributes to an inclusive work environment.

Must Have Skills:

10+ years of progressive experience in program management, transformation delivery, or business change leadership, including ownership of complex initiatives across multiple workstreams.

Deep domain or functional expertise relevant to the assigned transformation area, with the ability to apply subject matter knowledge to shape scope, sequence activities, and guide delivery decisions.

Experience partnering with senior leaders, executives, workstream owners, and project delivery teams to coordinate planning, manage interdependencies, facilitate governance forums, and maintain execution momentum.

Proven experience developing and executing Go-To-Market plans, including readiness planning, stakeholder alignment, implementation sequencing, change management, communications, and post-launch performance tracking.

Demonstrated success supporting and guiding program managers, strengthening delivery quality, and creating visibility into initiative health, capacity, and risks.

Strong governance, reporting, and risk management capabilities, with experience escalating issues clearly and enabling timely decisions through transparent performance reporting.

Nice-To-Have Skills:

Retail Banking experience an asset

Recent experience with Client segmentation and transformation initiatives is highly preferred.

Soft Skills (Must have):

Extensive experience partnering across business and technology teams to translate strategic priorities into integrated delivery plans, manage cross-functional dependencies, and ensure solutions are practical, scalable, and aligned to business outcomes.

Strong executive communication, stakeholder management, governance facilitation, and execution leadership skills, with the ability to influence senior audiences, drive accountability, remove blockers, and deliver outcomes in a fast-paced transformation environment.

Degrees or certifications:

Bachelor’s degree in Business, Management, or a related field required; advanced degree or relevant executive education is an asset.

Certifications such as PMP, PgMP, MSP, or equivalent program/project management credentials are considered an asset.

FP Inc. is committed to creating an inclusive environment where all team members and clients feel like they belong. In accordance with the requirements set out in the Employment Standards Act, FP Inc. hereby declares that AI is utilized in the screening process for this position. The hourly compensation range for this role is $90/hr -$102/hr. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, colour, religion, national origin, sex, physical or mental disability, or age.

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More about this job

Responsibilities

Lead end-to-end transformation initiatives, shaping scope and plans, coordinating workstreams, managing interdependencies and risks, and maintaining delivery accountability. Engage senior stakeholders and lead governance forums, providing transparent reporting and driving decisions and follow-through across Canadian Banking.

Requirements

Requires 10+ years of progressive program management, transformation delivery, or business change leadership experience, deep relevant functional expertise, and a record of delivering complex initiatives across multiple workstreams. Candidates should have Go-To-Market planning experience, strong executive and cross-functional leadership skills, and a bachelor's degree in Business, Management, or a related field; program management certifications and an advanced degree are assets.

Skills

Program Management
Transformation Delivery
Business Change Leadership
Client Segmentation
Go-To-Market Planning
Stakeholder Management
Executive Communication
Project Governance
Risk Management
Workstream Coordination
Interdependency Management
Change Management
Resource Planning
Delivery Reporting
Retail Banking
Cross-Functional Leadership

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Transformation Initiatives
Client Segmentation
Canadian Banking
Go-To-Market Planning
Readiness Planning
Implementation Sequencing
Change Management
Stakeholder Alignment
Executive Stakeholder Management
Steering Committees
Project Governance
Workstream Coordination
Interdependency Management
Risk Management
Capacity Planning
Delivery Reporting
Initiative Health
Business Controls
Operational Risk
Compliance
Anti-Money Laundering
Anti-Terrorist Financing
Sanctions
PMP
PgMP
MSP
Retail Banking
Bachelor's Degree
Toronto

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