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Inside Sales Representative

  • Newmarket, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

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Job details

Pay
$50,000 to $60,000 CAD / year
Job type
Full-time
Apply by
Experience
3 to 5 years experience in the industry, or a combination of studies and experience;
Posting language
English
Posted

Original job description

Job Description

Franklin Empire Inc. supplies electrical components for new construction, renovation, and maintenance of industrial plants, residences and commercial buildings. We provide OEM and MRO solutions, lighting design, inventory management, training, automation expertise, and specialty services.

We are currently seeking an Inside Sales Representative for our Newmarket branch.

This person will be under the supervision of the branch manager.

The Main Responsibilities For This Position Are

  • Be attentive to customer requests at all times, maintaining a polite and professional attitude;
  • Quickly solve customer problems;
  • Get involved in sales, answering calls promptly;
  • Take orders while trying to increase sales and profits;
  • Respond to price request and provide technical information;
  • Check and inform customers regarding overdue orders (B.O.);
  • Submit new quotes and make follow-ups;
  • Negotiate prices when necessary, according to certain pre-established scales;
  • Take the initiative to suggest substitutes or related products when necessary;
  • Keep your technical knowledge up to-date.

The Main Requirements For This Position Are

  • 3 to 5 years experience in the industry, or a combination of studies and experience;
  • Sales skills;
  • Interpersonal skills;
  • Fluency in English;
  • Computer literate;
  • Knowledge of electrical products, an asset.

Come join a strong, value-added company, established for over 80 years. Be an important part of the Franklin Empire family and share our success!

A complete insurance program will be offered, as well as a pension plan.

The stability of our employees is proof of the company’s values. Exciting challenges are waiting for you!

Franklin Empire Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, status, disability, or any other protected characteristic.

We thank all candidates who have shown interest in our employment opportunities. However, only those selected for an interview will be contacted.

Job Type: Full-time

Benefits

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Work Location: In person
More about this job

Responsibilities

Respond to customer requests and calls professionally, resolve problems, process orders, and identify opportunities to increase sales and profits. Provide pricing and technical information, follow up on quotes and overdue orders, negotiate prices within established guidelines, and recommend substitute or related products.

Requirements

Requires 3 to 5 years of industry experience or an equivalent combination of education and experience, along with sales and interpersonal skills. Candidates must be fluent in English and computer literate; knowledge of electrical products is an asset.

Skills

  • Sales
  • Customer Service
  • Interpersonal Skills
  • Order Processing
  • Sales Growth
  • Quoting
  • Price Negotiation
  • Product Substitution
  • Technical Product Information
  • Electrical Product Knowledge
  • Computer Literacy
  • English Fluency
  • Problem Solving
  • Follow-Up

Benefits

  • Dental Care
  • Extended Health Care
  • Life Insurance
  • On-Site Parking
  • Vision Care
  • Pension Plan

Visa sponsorship

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Categories

  • Sales
  • Customer Service & Support

Keywords

  • Inside Sales
  • Electrical Components
  • Electrical Products
  • Wholesale
  • OEM
  • MRO
  • Customer Service
  • Order Processing
  • Sales Growth
  • Price Requests
  • Technical Information
  • Overdue Orders
  • Quotes
  • Price Negotiation
  • Product Substitutes
  • Related Products
  • Inventory Management
  • Lighting Design
  • Automation
  • Industrial Plants
  • Commercial Buildings
  • New Construction
  • Renovation
  • Maintenance

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