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Added 35 mins ago
NA
Level 1 Security Systems Technician
New Age Group
Concord, ON
- $35 CAD / hour
- Full-time
The successful candidate will have strong installation skills, excellent attention to detail, and a commitment to workmanship excellence.
Added 35 mins ago
NA
Alarm & Service Technician
New Age Group
Concord, ON
- $35 CAD / hour
- Full-time
Install, program, test, commission, and service DSC Neo, and Qolsys IQ systems.
Added 9 days ago
ND
PowerBI Technical Lead
NTT DATA Americas, Inc.
Toronto, ON
- Full-time
We are currently seeking a PowerBI Technical Lead to join our team in Toronto, Ontario (CA-ON), Canada (CA).
Added 15 days ago
C1
Director, Information Risk Management Strategy and Insights
Company 1 - The Manufacturers Life Insurance Company
Waterloo, ON · Toronto, ON · Halifax, NS
- Full-time
Other Operational Support Initiatives. Lead and execute on new, evolving, and complex initiatives
Added 1 month ago
ND
DevOps - CI/CD / Xperience by Kentico Technical Lead - Remote Canada Position
NTT DATA Canada, Inc.
Toronto, ON
- Full-time
…candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or…
Added 31 mins ago
WH
Lead MOA
WELL Health Technologies Corp. (TSX: WELL)
Burnaby, BC
- Full-time
Position Title: Lead Medical Office Assistant (Lead MOA)
Added 1 hour ago
Front End - Supervisor Front End II
Sobeys
Woodstock, NB
Lead department in accordance with company presentation standards
Added 1 hour ago
SV
Front Store Supervisor, Hourly Full Time Flexible Shifts
SDM Vancouver 2888 Granville (Nico Wang Pharmacy Inc)
Vancouver, BC
- Full-time
…support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through…
Added 1 hour ago
FR
Senior HR Generalist
FirstService Residential Canada
Vancouver, BC
- Full-time
Acts as the lead administrator company LMS (Elevate).
Added 1 hour ago
A
WHS Specialist
Amazon
New Westminster, BC
- Full-time
Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments…
Added 1 hour ago
PH
Forensic Psychiatrist - Surrey Pretrial Services Centre
Provincial Health Services Authority
Surrey, BC
- Temporary
Psychiatrists and Psychologists with BC Mental Health & Substance Use Services (BCMHSUS), a program of the Provincial Health Services Authority, report dually to the BCMHSUS Medical…
Added 1 hour ago
ES
National Account Manager
Essex Solutions
ON · Simcoe, ON
- Full-time
Lead customer business reviews, commercial discussions, and contract negotiations.
Added 1 month ago
Y
Senior Process Engineer
Yellowhead
Barrière, BC
- Full-time
Lead metallurgical and mineral processing testwork programs, including representative sample selection, laboratory management, data interpretation, and metallurgical recovery/throughput…
Added 2 hours ago
LC
Jewellery Design Instructor (Sessional Faculty)
LaSalle College Vancouver
Vancouver, BC
- Volunteer
Reporting to the Program Director of Art and Design, the successful candidate will contribute to the growth of the Art and Design department which includes the Jewellery Design programs:
Added 2 hours ago
RM
Social Worker
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Clinical knowledge and skills related to mental health, consent and capacity, addictions and neurological conditions (diagnosis, signs and symptoms, treatment) as they apply to the older…
Added 2 hours ago
S
Radiological Technologist, Pediatric Procedures, Diagnostic Imaging X-Ray - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Part-time
Place lead protection over gonadal area (including examinations of the pelvis) on all patients during radiographic procedures as per the procedural guidelines.
Added 2 hours ago
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SME Commercial Team Lead | Hybrid
JobsMedia.io
Brampton, ON
- Full-time
Hello World Recruitment, founded by Jeremy Corbet, is working with an established Canadian insurance brokerage to recruit an experienced SME Commercial Team Lead in Toronto.
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Lead financial evaluation of pricing strategies, contract renewals, service program design, and capital or operating investments to support sustainable growth and margin expansion.
Added 3 hours ago
NB
Senior Advisor Change Management
National Bank of Canada
Montreal, QC
- Full-time
…closely with the strategic change and organizational readiness lead, pillar leaders, program managers, project teams, communications specialists and various stakeholders. The team stands…
Added 3 hours ago
NB
Lead Auditor
National Bank of Canada
Montreal, QC
- Full-time
A career as a Lead Auditor within the Personal Banking, Client Experience and Compliance Audit team at National Bank means acting as an internal audit specialist. This role allows you to…
Added 3 hours ago
NB
Vice President, Fund Finance, Global Credit Markets
National Bank of Canada
Toronto, ON
- Full-time
Lead the origination, analysis, structuring, and execution of complex corporate lending and credit-based financing transactions for Financial Institution clients.
Added 3 hours ago
NB
Regional Sales Director Equipment Finance Vendor Sales
National Bank of Canada
Montreal, QC
- Full-time
Equipment Finance, Vendor Sales at National Bank is an opportunity to lead a
Added 3 hours ago
NB
Associate or Vice President, FIG, Global Credit Markets
National Bank of Canada
Toronto, ON
- Full-time
Lead the origination, analysis, structuring, and execution of complex corporate lending and credit-based financing transactions for Financial Institution clients.
Added 3 hours ago
AH
Advanced Care Paramedic
Alberta Health Services
Peace River, AB
- Temporary
…blend of urban amenities with northern charm. To ensure your skills and qualifications are considered please attach a resume and cover letter with your application. Candidate information…
Added 3 hours ago
AH
Licensed Practical Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…processes, critical thinking, problem solving, and decision making skills. You will be guided by your education, experience, and demonstrated skill level, in alignment with applicable…

Fraser Health Authority

Coordinator, workforce optimization staffing services

New Westminster, BC, Canada

$38.88 to $55.89 CAD / hour

Apply on jobillico.com About employer

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Job details

Pay: $38.88 to $55.89 CAD / hour
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Salary

The salary range for this position is CAD $38.88 - $55.89 / hour
Job Summary

Fraser Health is looking for an accomplished and passionate Coordinator, Workforce Optimization Staffing Services to join our Staffing Services team. In this role you will be responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs.

Key Responsibilities:

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff.
Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff.
Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements.
Addresses scheduling issues immediately.
Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.
Oversees and coordinates the delivery/daily activities within the designated Staffing services area.
Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations.
Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available.
Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union.
Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.

Qualifications:

Recognized degree in a related discipline.
Three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems.
An equivalent combination of education, training and experience may be considered.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Leader, the Coordinator is the primary point of contact for management staff related to scheduling and/or timekeeping. The Coordinator is responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs. The Coordinator is in constant contact with their designated customer group to ensure understanding of future service demands and workforce plans. Develops procedures and processes to ensure timely and effectively delivery of services within own portfolio and ensures alignment with the Workforce Optimization vision and strategies. Develops and/or coordinates orientation for new hires in consultation with customer group and Employee Experience. Provides direction, supervision and guidance to scheduling staff and leads the team by fostering a motivating and respectful workplace. Primary working relationships are with Staffing Services team, Employee Experience teams and clinical program/service leaders throughout the designated area.

Responsibilities

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff. Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff. Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements. Addresses scheduling issues immediately. Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.

Oversees and coordinates the delivery/daily activities within the designated Staffing services area. Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.

Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations. Conducts performance reviews and performance conversations. Clearly defines appropriate workplace behaviour. Prevents/intervenes in all incidents of conflict, inappropriate comments or conduct involving staff and stakeholders. Defines specific objectives on disciplinary issues. Follows up with staff on issues requiring disciplinary action.

Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available. Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.

Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union. Ensures incident reports are completed and provides Leader with a copy of the completed incident reports. Identifies and develops recommendations to improve safety of the workplace; liaises with Workplace Health to ensure recommendations are implemented and obtain information regarding the status of ill/injured team members.

Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.

Works with designated Manager to develop and maintain procedures and processes to ensure staffing coverage in all specified units 24-hours a day. Monitors and evaluates service delivery to ensure customer needs are being met based on measurable indicators and best practice.

Works with customer group to assess required employee skill set levels and develop training and orientation strategies/programs for staff including coordinating set up/access to appropriate information systems.

Ensures timekeeping system is compliant with Ministry of Health, BC healthcare collective agreements and other regulatory bodies (HRDC, CCRA, HEABC) and ensures changes are introduced in a timely and effective manner.

Ensures all relevant audits are conducted and completed prior to timecard being exported to Payroll.

Provides direction and guidance to staff regarding scheduling and/or timekeeping systems and liaises with appropriate Information Systems teams and/or vendor to ensure uninterrupted service during system changes/enhancements.

Works with designated Leader to develop and initiate communications to portfolio group on changes within designated area, new processes and status of projects.

Prepares and/or ensures the preparation of relevant reference material and documentation to enable consistent application of practices within area.

Maintains awareness of current trends in staffing and/or timekeeping management and related technology and actively contributes information for the improvement and/or development of innovative approaches to service delivery.

Qualifications

QUALIFICATIONS:

Recognized degree in a related discipline, supplemented with three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems, or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous, and creates the conditions for people to succeed.

Professional/Technical Capabilities

Working knowledge of applicable regulations, legislation and collective agreements.
Demonstrated ability to lead staff and foster a motivating, engaging and respectful workplace.
Demonstrated leadership abilities to align the workforce to meet the needs of our patient populations, by supporting best practices across all programs, sites and services, in collaboration with frontline managers.
Demonstrated ability to work and lead within a matrix reporting structure.
Applies excellent time management and multi-tasking skills to prioritize and complete assignments and schedule activities in a manner that optimizes effectiveness and contributes to team success.
Proven proficiency leading collaborative practice with a process of continuous communication and shared decision-making among healthcare providers.
Ability to operate related equipment including applicable software applications.
Physical ability to carry out the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

Apply on jobillico.com About employer

More about this job

Responsibilities

The Coordinator at Fraser Health will manage staffing and timekeeping issues, plan workforce coverage and fill vacancies. They will also supervise scheduling staff, set performance expectations and work with clinical leaders and the union.

Requirements

Candidates need a recognized degree in a related discipline and three years of recent experience in a large, complex organization using automated scheduling or timekeeping systems. Knowledge of collective agreements and regulations, and the ability to lead staff, are also required.

Skills

Automated scheduling systems
Timekeeping systems
Workforce planning
Recruitment and hiring
Performance management
Labour relations
Collective agreement interpretation
Staff supervision
Time management
Multi-tasking
Stakeholder liaison
Incident reporting
Process development
Training and orientation coordination
Matrix reporting leadership

Keywords

workforce optimization
staffing services
scheduling
timekeeping
automated scheduling system
timekeeping system
workforce planning
staff coordination
HR policies
collective agreements
attendance support
employee relations
recruitment
healthcare staffing
Fraser Health
leadership
Payroll audit
vacation and leave management

Seniority

Mid level

Tools

automated scheduling system
timekeeping system

Languages

English

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Work requirements

Jobs in Canada