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Added 3 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 3 mins ago
BC
Ultrasound Technologist
Brant Community Healthcare System
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- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 3 mins ago
BC
Pharmacy Technician
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Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 18 mins ago
PG
Director, Media Planning
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Work Your World program enabling you to experience working from anywhere in Canada or overseas for up to 6 weeks a year
Added 33 mins ago
RG
Personal Support Worker - Part time/Casual
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- Part-time
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Added 33 mins ago
BL
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Vancouver, BC
- Other
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Added 33 mins ago
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Added 33 mins ago
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Added 33 mins ago
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Added 1 hour ago
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Added 1 hour ago
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- Full-time
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Added 15 days ago
C1
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Waterloo, ON · Toronto, ON · Halifax, NS
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Added 3 hours ago
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Added 1 month ago
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Added 4 hours ago
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Added 4 hours ago
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Added 4 hours ago
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Added 4 hours ago
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Vancouver, BC
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The successful candidate must have completed a Canadian J.D

Fraser Health Authority

Manager, clinical operations & program services - fraser canyon hospital

Hope, BC, Canada

$60.75 to $87.33 CAD / hour

Apply on jobillico.com About employer

Applications open in a new tab.

Job details

Pay: $60.75 to $87.33 CAD / hour
Apply by: Nov 24, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Salary

The salary range for this position is CAD $60.75 - $87.33 / hour
Job Summary

Are you ready to take the next step in your leadership career while making a meaningful impact in a community where your contributions are truly seen and valued?

Fraser Health is seeking a Manager, Clinical Operations to join the leadership team at Fraser Canyon Hospital in beautiful Hope, BC. This is an opportunity to lead multidisciplinary teams, influence patient care delivery, drive operational excellence, and help shape the future of healthcare in a close-knit rural community.

In this role, you'll have the ability to build strong relationships with staff, physicians, and community partners while fostering a culture of safety, quality, and engagement. As a visible and influential leader, you'll play a key role in supporting exceptional patient and family-centered care and advancing strategic priorities across the site.

Beyond the rewarding work, Hope offers an incredible lifestyle. Surrounded by mountains, rivers, and endless outdoor recreation, this welcoming community provides the perfect balance of professional fulfillment and personal well-being, all within reach of the Lower Mainland.

If you're looking for a leadership role where you can make a real difference, lead meaningful change, and enjoy a lifestyle that's hard to match, we encourage you to apply today!

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to assigned Director(s), Clinical Operations, the Manager is accountable for managing and providing clinical and operational leadership to a front-line patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community based direct patient/client care setting. The Manager is responsible for large assigned clinical operation(s) and program service(s) through the leadership provided to staff, or the management of service contracts with contracted agencies. The Manager must directly supervise Nurses at the Level 4 or 5 classification/wage rate.

Through the direct leadership and management of people and resources, the manager oversees the operational, administrative activities of a clinical operation or program service; or, supports the operation of clinical services supports for services as provided through contracted agencies.

The Manager fosters an environment that empowers and supports individuals to provide safe, quality care; or ensures service contracts meet performance criteria that include safe, quality care.

Ensures clinical operation(s) and program service(s) at a site/community area or across sites/community areas are delivered in an effective and efficient manner through consultative advice on clinical services(s) design, policies and procedures, management and leadership or contract management.

Maintains effective communications, and where assigned a dual reporting structure, prioritizes and advises on the status of clinical services(s) objectives.

Responsibilities

Manages resources through the development of operating and capital budgets, review of expenses and the development of action plans. Reviews contracted agency budgets in terms of established contract performance criteria and liaises with agency to establish required action plans.

Provides leadership of people to foster an environment that is supportive of engagement, innovation, individual and team achievements and the provision of safe, quality care. Provides direct supervision to Nurses at the Level 4 or 5 classification/wage rate.

Recruits people, provides leadership and mentorship on individual leadership and development plans, and provides regular, ongoing, clear and meaningful feedback to provide recognition and to address performance improvement.

Reviews Fraser Health workplace indicators in areas such as retention, engagement, safety, absenteeism and overtime, and establishes department objectives and action plans.

Provides leadership for quality care, identifies risks and action plans in terms of clinical/department outcomes and acts as a change agent within the service, fostering an environment of innovation and critical thinking.

Interprets, applies and ensures operational and service contract plans meet accepted operational and/or contractual requirements, professional standards, collective agreement or other standards and legislated/contractual obligations. Investigates and responds to complaints or grievances. Represents the Department in third party venues.

Establishes and maintains effective working relationships, ongoing communications with medical staff, other departments at and across sites/community areas and other internal and external partners. Coordinates the utilization of shared resources including services, equipment, and space with other departments and/or sites.

Participates in strategic operational initiatives, project planning, clinical services development and the development of short and long term tactical clinical, operational or service plans. Assesses and advises on conflicts in terms of operational plans where leading a clinical operation and program service that report up to more than one Director.

Acts as a resource to care teams, provides expert consultative advice to other health care practitioners and acts as a resource for the assigned clinical operation(s), program services(s) or service contracts.

Acts as an advocate for patients/residents/clients and families; responds to issues in the area of clinical operations to internal and external partners and agencies; ensures compliance of the complaint review and audit process.

Co-ordinates, participates or facilitates research initiatives taking an interdisciplinary and consultative approach. Identifies emerging best practices and technologies and develops strategies for integration into operations.

Participates in the development and maintenance of administrative and clinical information systems; ensures Fraser Health, government and regulatory reporting requirements are met.

Chairs and/or participates on committees; prepares status reports to update the Director(s) and/or develops recommendations on follow up action to be taken; implements approved recommendations.

Participates in the development, implementation and negotiation of essential service contingency plans.

Ensures Director(s) is/are informed of and aware of significant events and activities in the area(s) of responsibility.

Qualifications

Completion of an undergraduate degree in health sciences or related field, plus seven (7) years’ recent related experience, including two (2) years in a leadership role; or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

Excellent oral, written and presentation skills.
Demonstrated knowledge and ability in related clinical health care practice, education and program planning, development, implementation and evaluation.
Ability to plan, prioritize and carry out projects.
Knowledge of department management processes under collective agreements.
Demonstrated knowledge of budget planning and preparation principles, concepts and methods.
Demonstrated ability to provide progressive and innovative approaches to service delivery and program issues.
Knowledge of research methodology, practices and techniques.
Excellent investigative, analytical and problem solving skills.
Ability to work effectively under pressure and with changing priorities and deadlines.
Knowledge of Information Systems applications, tools and concepts.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

Apply on jobillico.com About employer

More about this job

Responsibilities

The Clinical Operations Manager at Fraser Health will lead a hospital unit or health program, manage budgets and staff, and make sure care is safe and high quality. They will also work with physicians and partners, handle complaints and grievances, and plan services.

Requirements

Candidates need an undergraduate degree in health sciences or a related field, plus seven years of related experience including two years in a leadership role. Strong communication, budgeting, problem-solving and knowledge of collective agreements are essential.

Skills

Budget planning and preparation
Staff leadership and supervision
Performance management
Recruitment
Program planning and evaluation
Quality and safety leadership
Complaint and grievance resolution
Contract management
Research methodology
Information systems applications
Strategic planning
Risk management
Change management
Analytical problem solving
Written and oral communication
Presentation skills
Project management

Keywords

clinical operations manager
healthcare management
hospital management
program management
nurse manager
budget management
people leadership
patient care
health services
collective agreements
quality improvement
workforce management
Fraser Health
Hope BC
rural healthcare
healthcare leadership
operations management
information systems
clinical services
policy development

Seniority

Manager

Tools

Information systems

Languages

English

Fields of study

Health sciences

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Work requirements

Jobs in Canada