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Added 2 hours ago
CU
Library Technician 2, Resource Support
Capilano University
North Vancouver, BC
- Full-time
…communicate permitted uses of resources. They participate in public service duties at the Library Services desk. Additionally, they provide backup and support for managing the media…
Added 8 hours ago
BT
Bilingual Service Desk Analyst
Buchanan Technologies
Charlottetown, PE
- Full-time
At Buchanan Technologies, our Service Desk Analysts are the first point of contact for customers across North America and around the world. We are looking for customer-focused professionals…
Added 8 hours ago
BV
Infrastructure Analyst - Business Analyst II
Bow Valley College
Calgary, AB
- Full-time
The position also emphasizes process compliance, service governance, and mentorship. The incumbent will manage and coordinate access, permissions, and licensing requests, while ensuring IT…
Added 1 day ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
…improvement? Fraser Health is seeking a talented Business Systems Analyst to support the MEDITECH Expanse program within our Quality Assurance and Testing portfolio. This is an exciting…
Added 2 days ago
GO
Communications Analyst
Government of Yukon
Whitehorse, YT
- Full-time
Yukon government’s vision is an engaged and diverse public service that embraces innovation to deliver positive outcomes for Yukoners.
Added 2 days ago
PS
Bilingual (French and English) Service Support Analyst
PBS Systems
Calgary, AB
- Full-time
Bilingual (French and English) Service Support Analyst - Tier 1
Added 2 days ago
H
Technical Specialist
Hays
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Help Desk Analyst, IT Support Specialist, Service Desk Agent, or Technical Support Representative.
Added 2 days ago
K
Security Analyst - Government Site - Full Time
Kandor
Calgary, AB
- Full-time
…a diverse range of industries. We believe that exceptional service begins with the right people. That’s why we invest heavily in our team through thorough training, ongoing support, and…
Added 2 days ago
IT Application Analyst (WMS)
Canada Cartage Group of Companies
Mississauga, ON
Assist other internal teams such as the Service Desk, Infrastructure Team or EDI Team with troubleshooting and technical support of related issues.
Added 2 days ago
UO
Technology and Facility Support Specialist, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
…resources on Main Campus. As the primary facilities and technology analyst at the DTC, ensures the technology and facilities services of the DTC are effectively provided, including the…
Added 2 days ago
MG
Claim Center BSAs
Maplesoft Group, an SEB Company
Ottawa, ON
- Contract
Job Title: Senior Business Systems Analyst (Guidewire BillingCenter)
Added 2 days ago
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Technology, Production Support, Summer Analyst, Mississauga, Canada, 2027
Citi
Mississauga, ON
- Full-time
We are committed to teaching you the ropes. The Summer Analyst Program starts in early May with an in-depth education on the Analyst role’s fundamentals and the nuances of Citi’s culture.…
Added 2 days ago
IT - Application Support Analyst – Level 2
Talent Acquisition - Achev
Mississauga, ON
Certifications or training in Microsoft Azure, ITIL, DevOps methodologies, database administration, or helpdesk/service desk operations are considered assets.
Added 2 days ago
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Senior Business Management Analyst - Equity Group
National Bank of Canada
Montreal, QC
- Full-time
The Capital Markets Business Management team provides institutional clients with the highest quality of service and supports multiple trading desks and groups including Institutional…
Added 2 days ago
AS
Applications Support Specialist
Apex Systems
Toronto, ON
- $24 to $27 USD / hour
- Contract
Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted…
Added 3 days ago
GO
Communications Analyst
Government of Yukon
Whitehorse, YT
- Full-time
Yukon government’s vision is an engaged and diverse public service that embraces innovation to deliver positive outcomes for Yukoners.
Added 3 days ago
CO
Job ID #32294: Network Analyst II - Datacentre Operations
City Of Hamilton
Hamilton, ON
- Full-time
Reporting to the Supervisor, Infrastructure & Operations (Datacentre Operations), the Network Analyst II troubleshoots, supports and assists in maintaining server infrastructure, operating…
Added 3 days ago
JE
IT Support Centre Analyst (2026-9459)
Johnston Equipment
Montreal, QC
- Full-time
Reporting into the Manager, IT Support, the IT Support Centre Analyst - Tier I provides IT customer service support to employees across Canada. Provide hardware and software support for…
Added 3 days ago
GS
Analyste support production
Groupe SII
Montreal, QC
- Full-time
Junior : 0 à 2 ans d’expérience en gestion des services TI (IT Service Management), soutien technique, Help Desk, Incident Management ou dans un environnement comparable.
Added 3 days ago
SC
Analyste support production
SII Canada
Montreal, QC
- Full-time
Junior : 0 à 2 ans d’expérience en gestion des services TI (IT Service Management), soutien technique, Help Desk, Incident Management ou dans un environnement comparable.
Added 3 days ago
T
Service Desk Analyst
TEEMA
Vancouver, BC
- Contract
TEEMA Group is hiring two Service Desk Analysts for one of BC’s largest public-sector transportation organizations, through a well-established IT services firm. It’s a chance to support a…
Added 3 days ago
MT
Junior HelpDesk Support Analyst
MVP Talent Corp
Calgary, AB
- $50,000 to $60,000 CAD / year
- Full-time
…Calgary office. We are in search of a well-rounded, Junior help desk support person to support this mostly Microsoft environment and its internal users. This is a great opportunity for a…
Added 3 days ago
A
Customer Support (Legal Accounting)
Actionstep
Remote, Canada
- $55,000 to $60,000 CAD / year
- Full-time
- Remote
To be successful in this role, you will have minimum 3 years of demonstrable experience working in a Help Desk / Customer Service role. You are an expert at identifying the root issue…
Added 3 days ago
T
Service Desk Analyst
TEEMA
New Westminster, BC
- $30 to $44 CAD / hour
- Contract
We’re looking for Service Desk Analysts to provide first-level technical support and customer service within a large enterprise environment. This is a great opportunity for someone who…
Added 3 days ago
A
Customer Support Analyst (Legal Accounting)
Actionstep
Remote, Canada
- $55,000 to $60,000 CAD / year
- Full-time
- Remote
To be successful in this role, you will have minimum 3 years of demonstrable experience working in a Help Desk / Customer Service role. You are an expert at identifying the root issue…

Fraser Health

Analyst, Business Systems

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

The salary range for this position is CAD $35.36 - $50.83 / hour Job Summary · Full-time

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Job details

Pay: The salary range for this position is CAD $35.36 - $50.83 / hour Job Summary
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Salary

The salary range for this position is CAD $35.36 - $50.83 / hour
Job Summary

Are you passionate about healthcare technology, quality assurance, automation, and process improvement? Fraser Health is seeking a talented Business Systems Analyst to support the MEDITECH Expanse program within our Quality Assurance and Testing portfolio. This is an exciting opportunity to leverage your technical expertise and analytical skills to improve healthcare systems that support clinicians, staff, and patients across the organization.

In this dynamic role, you'll contribute to the successful implementation, optimization, and ongoing support of critical healthcare applications through testing, automation, data analysis, and stakeholder collaboration.

What You'll Do

Drive software testing and quality assurance initiatives by developing test strategies, creating and executing test cases, validating clinical workflows, tracking defects, and supporting functional, integration, regression, usability, and disaster recovery testing activities.
Support automation and process improvement efforts by developing solutions using Power Automate and contributing to automated testing frameworks that improve efficiency and system reliability.
Leverage data to support decision-making by extracting, cleaning, analyzing, and modeling healthcare data using tools such as SQL, Excel, Power BI, and MEDITECH.
Develop meaningful reports and insights that support clinical and operational teams through reporting, analytics, and process optimization.
Collaborate with diverse stakeholders including clinicians, Health Informatics teams, technical specialists, vendors, and project teams to support system enhancements and healthcare technology initiatives.
Provide analytical and technical support by helping translate business needs into practical technology solutions that improve user experience and operational effectiveness.
Contribute across multiple initiatives within a fast-paced and evolving healthcare environment, supporting portfolio priorities beyond testing and automation as required.

What You'll Bring

Bachelor's degree in Health Information Science, Computer Science, Software Engineering, or a related discipline.
Three to five years of recent experience in business systems analysis, software testing, healthcare information systems, or related technology roles.
Hands-on experience performing end-to-end testing, including functional, integration, regression, and usability testing.
Experience with automation and scripting, preferably using Power Automate.
Strong proficiency with SQL, Power BI, Excel, and ideally Python or R.
Experience extracting, cleaning, and modeling data from electronic health record systems.
Knowledge of healthcare information systems, preferably MEDITECH Expanse or similar electronic health record platforms.
Excellent analytical, problem-solving, communication, and stakeholder engagement skills.
Ability to work collaboratively within multidisciplinary teams while managing competing priorities.
A valid BC Driver's License and access to a vehicle are considered an asset, as the role may involve occasional travel to hospital and healthcare sites throughout the Fraser Health region.

Why Fraser Health?

At Fraser Health, you'll have the opportunity to work on innovative healthcare technology initiatives that directly support patient care and clinical operations across one of Canada's largest health authorities. You'll collaborate with talented professionals, gain exposure to complex enterprise systems, and contribute to meaningful work that impacts more than 1.8 million people throughout our communities.

We offer a competitive compensation package, comprehensive benefits, a hybrid work environment, and opportunities for career growth within a progressive and supportive organization.

Apply today and help shape the future of healthcare technology while making a meaningful difference in the communities we serve.

Important to know

Before we can finalize any offer of employment, you must:

Confirm you are legally entitled to work in Canada

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Analyst, Business Systems, Health Informatics - Community and Primary Care, is responsible for providing a range of business and systems analysis and support services to the community and primary care areas within Fraser Health. Analyzes business process re-engineering concepts and methods, with respect to health informatics, and develops, implements, and maintains health information systems and business practices pertaining to electronic health information capture and utilization. Ensures the development of the electronic health records for Fraser Health.
Responsibilities

Supports, develops, and maintains the business processes necessary to facilitate care provider access to electronic health information systems by conducting feasibility studies and determining user requirements for the uptake of electronic health information functionality or systems.
Participates in strategic planning support and change management services by assisting the Portfolio Manager or Lead in streamlining business processes and best practices for electronic health information capture and utilization.
Provides business analysis by carrying out work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
Participates in health information systems projects, under the direction of the Portfolio Manager or Lead, by providing business systems analysis support. May lead small projects.
Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.
Develops Service Level Agreements between Information Management and assigned business areas to support the movement of projects to operational status, maintenance, and support.
Assists in resolving any operational issues with health information systems as identified internally or externally from the Information Management Customer Service desk.
Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Information Management and assigned business areas within Fraser Health.
Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.

Qualifications

Education and Experience

Bachelor's Degree in Health Information Systems Management or a related field plus two (2) to four (4) years' recent related business and systems analysis experience in a medium to large sized organization, or an equivalent combination of education, training, and experience. Experience with an electronic health information system, such as the Meditech PARIS, and/or Intrahealth Profile is preferred.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

Demonstrated knowledge of electronic health information systems.
Ability to analyze business processes and business specifications.
Knowledge of systems analysis, design and development life cycle theory, concepts and practices.
Ability to develop innovative system/computing technology approaches and solutions for customer business needs.
Analytical reasoning and problem solving skills.
Ability to communicate effectively both verbally and in writing.
Ability to deal effectively with others.
Ability to organize and prioritize work.
Ability to work independently and as a member of a team.
Physical ability to perform the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

Learn more >

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More about this job

Responsibilities

The Business Systems Analyst will drive software testing, quality assurance, and automation initiatives to support healthcare applications. They will also analyze business processes, manage data, and collaborate with stakeholders to optimize clinical workflows and system performance.

Requirements

Candidates must hold a bachelor's degree in a relevant field such as Health Information Science or Computer Science. A minimum of two to five years of experience in business systems analysis or software testing within a healthcare environment is required.

Skills

Business systems analysis
Software testing
Quality assurance
Automation
Power Automate
SQL
Power BI
Excel
Data analysis
MEDITECH Expanse
Clinical workflow validation
Stakeholder engagement
Process improvement
Python
R
Change management

Benefits

Comprehensive benefits
Hybrid work environment
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
Healthcare Technology
Quality Assurance
Automation
Process Improvement
MEDITECH Expanse
Software Testing
Functional Testing
Integration Testing
Regression Testing
Usability Testing
Power Automate
SQL
Power BI
Excel
Python
R
Data Modeling
Electronic Health Records
Health Informatics
Change Management
Workflow Analysis
Service Level Agreements
System Optimization
Stakeholder Collaboration

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