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Fraser Health

Client Partner, Capital Developments' Strategic Change

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

Pay: The salary range for this position is CAD $46.37 - $66.66 / hour Job Summary
Job type: Full-time
Apply by: Sep 28, 2027
Posting language: English
Posted: Sep 28, 2026

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Original job description

Salary

The salary range for this position is CAD $46.37 - $66.66 / hour
Job Summary

Are you passionate about making a difference? Are you innovative, energized by ever-new challenges, and the opportunity to do things differently? Join us on an exciting landmark project and make history! Bring your expertise in strategic leadership and transformational change to this role as a Client Partner, Capital Developments’ Strategic Change supporting the new Surrey hospital and BC Cancer Centre. This position is based full time on-site in Cloverdale.

Located on a greenfield site in Cloverdale, this project is the first net new hospital in BC in nearly 20 years. This is your opportunity to apply creativity, skill, intuition and perseverance to inspire, and get results. To build something big. Something meaningful for tomorrow. And to create lifelong memories and relationships along the way.

The project is complex and involves the integration of a community hospital with a regional cancer centre under one roof. This future focused hospital promises to be progressive in its clinical care delivery. When complete, the new facility will feature key acute care services including virtual health, inpatient, outpatient, emergency and surgical services integrated with a cancer centre focused on cancer care, treatment, research and education.

Position Highlights

As a Client Partner, Capital Developments’ Strategic Change, you will play a central role in planning and preparing for the successful opening of the new hospital in 2030. This exciting role entails leading and facilitating initiatives related to various project stakeholder groups, including the Enhanced Inclusion and Development Agreement (EIDA), the Patient Family & Advisory Council (PFAC), and Indigenous Partners. This role will also lead initiatives that support readiness planning and activation.

Key responsibilities include coordinating and facilitating engagement with diverse stakeholder groups, supporting the development and implementation of readiness plans, and identifying and escalating issues that could impact timelines or outcomes. You will work closely with both clinical leaders and technical partners to ensure operational readiness requirements are clearly defined, communicated, and completed with all related partners. You will also lead initiatives that support readiness planning.

Previous experience in hospital redevelopment, particularly in project management and change management, will be an asset in supporting teams through the complexity of transitioning into a new facility. This role requires strong organizational skills, a proactive approach to problem-solving, and the ability to build trusted relationships across disciplines. A strong capability in using Smartsheet is an asset.

Connect with us!

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits, including but not limited, to:

Start earning up to four weeks of vacation in your first year
Comprehensive 100% employer paid benefits
Immediate enrollment in a defined municipal pension plan
87% maternity top-up
50% subsidy on TransLink passes

*Eligibility based on employment status

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.

Instagram | Facebook | LinkedIn | X

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Client Partner, Capital Developments' Strategic Change provides advice on change strategies and approaches, and project and change services. The Client Partner is assigned to large, complex capital development initiatives and works in partnership with sponsors to execute on the strategic plans of the organization. The initiatives have multiple stakeholders at various levels, internal and external, and the Client Partner plays a critical role in designing, coordinating and implementing engagement strategies.

Responsibilities

Provides expert-level project and change services to clients on system-transforming capital development initiatives from idea generation to planning, implementation, and evaluation.
Develops and implements the assigned change initiative within the strategic contexts of the capital development and Fraser Health, and provides coordination throughout all phases. Ensures that an optimal plan/structure is in place to achieve the desired outcomes and benefits.
Provides strategic change thought leadership to sponsors and other key stakeholders.
Negotiates and facilitates resolution to impediments to project/change progress and success on behalf of the client.
Identifies and manages key client strategies and works closely with Communications to develop communication strategies.
Provides progress monitoring and reporting to clients and stakeholders; develops and manages project tracking material and online resources for the initiative; identifies, manages, mitigates risks, and facilitates issues resolution.
Applies change management principles to develop engagement strategies and action plans to maximize success working collaboratively with other support departments as appropriate.
Assesses the impact of the transformation (change) initiative from a systems perspective and manages the impacts and interdependencies with other initiatives happening in the capital development and Fraser Health.
Develops appropriate project and change documentation (e.g., statements of work, proposals, charters, work plans, risk management plans, change management plans, etc.).
Partners with sponsor clients in developing and delivering capital development presentations, briefings, reports, and status updates.
Works collaboratively with Health and Business Analytics and other departments on developing effective measurement systems to track progress towards achievement of results/outcomes.
Partners with other departments in the development, integration, maintenance and promotion of the organization's repeatable and sustainable initiative/project/change management processes.
Participates in the selection and orientation of new Client Partners, Capital Developments' Strategic Change by reviewing applicants and participating in interviews.
Manages project budgets as delegated by the project sponsors by monitoring expenditures and reporting on variances.
Participates in capital developments' strategic change knowledge networks and organizational capacity building.
Participates in evaluation and refinement of tools and methods utilized by the Capital Developments' Strategic Change; champions the various methods; provides project and change management coaching, mentoring, instruction and materials.

Qualifications

Education and Experience

Master's degree in Health, Business or related discipline supplemented by PMP, PROSCI and/or CCMP certification/designation. Five (5) years' recent experience delivering results using project and change management methods in a large, complex, multi-stakeholder environment; or an equivalent combination of education, training and experience.

Valid BC driver's license and access to a personal vehicle for business related purposes.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

Knowledge of business, change and project management principles.
Knowledge of other health care disciplines and their role in health care.
Ability to operate a PC and effectively utilize a variety of software applications to support the initiative management activities.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

Learn more >

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More about this job

Responsibilities

The Client Partner leads and facilitates strategic change initiatives for capital development projects, ensuring operational readiness and effective stakeholder engagement. They provide expert-level project management, monitor progress, manage risks, and collaborate with clinical and technical partners to achieve project outcomes.

Requirements

Candidates must possess a Master's degree in Health, Business, or a related discipline, along with PMP, PROSCI, or CCMP certification. A minimum of five years of recent experience in project and change management within a complex, multi-stakeholder environment is required.

Skills

Project management
Change management
Strategic leadership
Stakeholder engagement
Readiness planning
Operational readiness
Risk management
Communication strategies
Smartsheet
Facilitation
Negotiation
Budget management
Coaching
Mentoring

Benefits

Four weeks of vacation
Comprehensive 100% employer paid benefits
Defined municipal pension plan
87% maternity top-up

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Change Management
Capital Development
Strategic Leadership
Stakeholder Engagement
Operational Readiness
PMP
PROSCI
CCMP
Smartsheet
Risk Management
Healthcare
Clinical Care
Acute Care
Budgeting
Process Improvement
Transformation
Reporting
Data Analytics
Policy Development

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