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Added 6 mins ago
AG
Superintendent, Logistics and Camp Administration
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Dubreuilville, ON
- Full-time
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Added 6 mins ago
SM
RQ00827 – Specialized IT Consultant – Senior
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- Full-time
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Added 6 mins ago
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RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
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Work Arrangement: Hybrid – Up to 3 days onsite, subject to Hiring Manager's discretion
Added 6 mins ago
SM
RQ00827 – Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
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Added 6 mins ago
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Added 36 mins ago
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Added 52 mins ago
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FY27 Intern - Applied AI Engineering Intern (Hardware Systems) - Canada (16 months)
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Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
Grounds Maintenance
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Added 1 hour ago
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Added 1 hour ago
CU
Mechatronics Technologist
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Ottawa, ON
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Added 1 hour ago
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Fraser Health

Coordinator, Quality Improvement

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

The salary range for this position is CAD $29.88 - $39.22 / hour Job Summary · Full-time

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Job details

Pay: The salary range for this position is CAD $29.88 - $39.22 / hour Job Summary
Job type: Full-time
Apply by: Oct 21, 2027
Posting language: English
Posted: Oct 21, 2026

Original job description

Salary

The salary range for this position is CAD $29.88 - $39.22 / hour
Job Summary

Curious to learn what it’s like to work here? Connect with us!

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. We're looking for a dedicated professional to join our dynamic team in a Relief Full-Time position as a Coordinator, Quality Improvement. This position is located in Surrey, BC.

What We're Looking For:

Qualifications: Diploma in business, adult education, health care or related field.
Experience: At least three (3) years related experience in a healthcare setting, including knowledge/courses in Quality Improvement or QI methodologies, or an equivalent combination of education, training and experience.

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits (eligibility based on employment status), including but not limited, to:

Four weeks of vacation to start
Comprehensive 100% employer paid benefits
Immediate enrollment in a defined municipal pension plan
87% maternity top-up
50% subsidy on Translink passes

Take the next step and apply so we can continue the conversation with you.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Manager (NSQIP & Quality Improvement), the Coordinator works in collaboration with operational and clinical leaders by providing coordinative and administrative support/guidance in the application of Quality Improvement (QI) principles, practices, and tools both at point of care and in support of site program priorities.

Coordinates and documents site/program Patient Safety Reviews; provides QI information as a member of Site and/or Program Quality committees, promotes awareness of quality principles, and supports the implementation and sustainability of an integrated approach to analysis and resolution of QI issues for specific sites or programs. Works in accordance with best practices, employing confidential and professional standards and regulatory requirements, in alignment with the strategic goals and priorities of Fraser Health.

Responsibilities

Supports Site/Program Leadership by tracking and monitoring the development and implementation of quality improvement initiatives in alignment with Fraser Health's Safety Priorities. Utilizes identified gaps from Accreditation results, Patient Safety Learning System occurrences and non-compliance of Operating Procedures.
Assists the Manager and Quality & Safety Consultants by coordinating the implementation of tools and resources to standardize processes (assessment, investigation and resolve of Patient Safety issues) for Patient Safety Reviews.
Supports Site/Program Leadership in the PSLS incident process by co-ordinating the intake, assessment, reporting, documentation and follow-up of safety incidents, claims, coroners' reports and related legal documents. Duties involve awareness or involvement of QI changes or recommendations related to staff, staff schedules, risk management or highly confidential practice changes/restrictions.
As a member of the QI team, attends Patient Safety Review meetings related to confidential reviews on patient or staff injury, individual practice concerns or risk management /legal quality review meetings.
Prepares materials for presentations, workshops, FH orientation for new employees and new managers, as well as QI training sessions for FH Program/Site Leaders, site employees, physicians with site privileges and patient representatives.
Collaborates with QI Coordinators, Consultants and Leadership by proactively sharing information; provides timely and consistent information to Site Leadership and physicians as appropriate, contributes to the development of a culture of excellence within QI.
Coordinates the maintenance of websites, SharePoint sites and shared drives to ensure information is current and easily accessible by appropriate stakeholders.
Responds to requests for information within the department or by site leadership; provides data , findings or study documents related to the assessment, investigation and resolution of quality improvement and patient safety issues. Duties involve awareness of areas which include access to data and analytics which are operationally sensitive, and may impact planning of QI activities being considered by the organization involving human resources planning and/or restructure.
Assists and participates in the development and updating of QI policies, procedures, guidelines, tools and methods by reviewing documents and providing input as appropriate in alignment with Site Leadership needs and Best Practices.
Provides administrative and coordinator support in the development of QI strategic plans and reports to FH Executives and Site Leadership.
Liaises with Infection Control in the coordination and implementation of QI practices; develops and maintains relationships with Professional Practice for support with clinical best practices.
Supports QI initiatives and knowledge by networking, fostering, and sustaining relationships with internal stakeholders, (Site Leadership, Clinical Nurse Specialists, Clinical Nurse Educators, Allied Health practitioners and frontline nurses, National Surgical Quality Improvement Program staff, and PSLS staff.

Qualifications

Education and Experience

Diploma in business, adult education, health care or related field, plus three (3) years related experience in a healthcare setting, including knowledge/courses in Quality Improvement or QI methodologies, or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

Broad knowledge of Canadian healthcare delivery practices and knowledge and/or education of QI principles and methodologies.
Ability to work independently and in an integrated multi professional team environment.
Proficient in MS Office, including an ability to use Excel to create Quality charts and use Word/Excel or Visio to document basic flowcharting functions.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

Learn more >

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More about this job

Responsibilities

Coordinates quality improvement initiatives and patient safety reviews, including incident intake, assessment, documentation, follow-up, and implementation of standardized processes. Supports site and program leaders through reporting, training materials, policy and tool development, information management, and collaboration with clinical and operational stakeholders.

Requirements

Requires a diploma in business, adult education, health care, or a related field, plus three years of related experience in a healthcare setting, including knowledge or coursework in quality improvement methodologies; an equivalent combination of education, training, and experience is also accepted. Candidates should understand Canadian healthcare delivery and quality improvement principles, work independently and collaboratively, and be proficient with Microsoft Office, including Excel and basic flowcharting tools.

Skills

Quality Improvement
Patient Safety
Incident Coordination
Quality Improvement Methodologies
Healthcare Delivery
Data Analysis
Project Coordination
Documentation
Risk Management
Policy Development
Training and Facilitation
Stakeholder Collaboration
Microsoft Office
Microsoft Excel
Flowcharting
SharePoint

Benefits

Four Weeks of Vacation
Employer-Paid Benefits
Defined Municipal Pension Plan
Maternity Top-Up
TransLink Pass Subsidy

Visa sponsorship

Not detected in the job text

Keywords

Quality Improvement
Patient Safety
Patient Safety Reviews
Quality Improvement Methodologies
Healthcare Delivery
Accreditation
Patient Safety Learning System
Incident Reporting
Risk Management
Claims
Coroners' Reports
Confidential Reviews
Quality Committees
Quality Improvement Training
Policies and Procedures
Best Practices
Strategic Planning
Data and Analytics
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Visio
Flowcharting
SharePoint
Infection Control
Clinical Best Practices
National Surgical Quality Improvement Program
Healthcare

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