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Added 1 min ago
Officer, Human Resources Business Partner (Field)
Canada Post / Postes Canada
AB · Edmonton, AB
Full-time
With collaboration and direction from the HRBP Manager, the HRBP Officer leverages a broad understanding of the business and partners with HR subject matter experts (SMEs) and regional…
Added 2 mins ago
Clerk 2 - Primary Care-Commis 2-Soins primaires
Southern Health-Santé Sud
Notre-Dame-de-Lourdes, MB
Full-time
…Practitioner), and directly reporting to the Director Health Services or Manager Health Services, the Clerk 2 - Primary Care provides clerical support to the department. The incumbent is…
Added 2 mins ago
Licensed Practical Nurse (LPN) - Concordia Place
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Under the general supervision of the Manager Health Services, the Licensed Practical Nurse (LPN) is responsible for providing professional practical nursing services to designated patients,…
Added 2 mins ago
Licensed Practical Nurse - L4 Geriatric Assessment and Rehab - Repost
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Directly accountable to the Manager of Health Services/Resident Care, the Licensed Practical Nurse (LPN) provides professional practical nursing services to designated patients/residents…
Added 2 mins ago
Project Management Team Lead
Altis
Toronto, ON
$60 to $63 CAD / hour
Contract
You'll collaborate with cross-functional and regional leaders to support strategic initiatives, operational scalability, and program expansion.
Added 2 mins ago
Condominium Manager, High Rise
FirstService Residential Canada
St. Catharines, ON
Full-time
Condominium Property Manager (St. Catherines)
Added 34 mins ago
Sales & Artistry Executive - Calgary/Vancouver
Charlotte Tilbury
Vancouver, BC
Participates in regional meetings, team conference calls and regular touch bases to share best practices and create solutions to address business needs
Added 34 mins ago
Sales & Artistry Executive - Calgary/Vancouver
Charlotte Tilbury
Calgary, AB
Participates in regional meetings, team conference calls and regular touch bases to share best practices and create solutions to address business needs
Added 34 mins ago
Licensed Practical Nurse - L4 Geriatric Assessment and Rehab - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Directly accountable to the Manager of Health Services/Resident Care, the Licensed Practical Nurse (LPN) provides professional practical nursing services to designated patients/residents…
Added 34 mins ago
Administrative Secretary 2 - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Manager, Facility and Support Services or Manager, the incumbent provides general administrative support for Community Health programs. This includes:…
Added 34 mins ago
Senior Specialist, Product Management – Attributes & Insights
Mastercard
Toronto, ON · Vancouver, BC
Full-time
The Senior Specialist will support Account Status Inquiry (ASI) as a data-driven product manager focused on understanding customer usage, evaluating product performance, and translating…
Added 47 mins ago
Quality Analyst – Escape Management Specialist
Pratt & Whitney
Halifax, NS
Full-time
…the world’s largest fleet of business, general aviation, and regional aircraft and…
Added 47 mins ago
Territory Manager, Facial Aesthetics - Quebec City and surrounding regions - 14 month contract
Allergan Aesthetics, an AbbVie Company
Quebec, QC
Full-time
…valued? AbbVie Canada is looking to connect with a Territory Manager to join our commercial sales team. This role will cover Québec City and surrounding…
Added 47 mins ago
Team Lead for Online + Offline Ads Project Manager
HelloKindred
Toronto, ON
Contract
Our client in the global professional services industry is looking for a Team Lead for Online + Offline Ads Project Manager to lead a team of 6–12 Ads Packages Project Managers across North…
Added 49 mins ago
Représentant-e interne - Montréal
Benjamin Moore & Co
Montreal, QC · Saint-Laurent, QC
Other
Collaborate with regional sales teams, marketing, and operations to align goals and share insights.
Added 49 mins ago
Chef Manager
Dexterra
Mississauga, ON
$20 to $26 CAD / hour
Contract
…with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and…
Added 49 mins ago
Food Service Associate
Dexterra
Mississauga, ON
$18 to $23 CAD / hour
Full-time
…with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and…
Added 49 mins ago
Territory Manager, Facial Aesthetics - Quebec City and surrounding regions - 14 month contract
AbbVie
Quebec, QC
Contract
…valued? AbbVie Canada is looking to connect with a Territory Manager to join our commercial sales team. This role will cover Québec City and surrounding…
Added 1 hour ago
Sales & Artistry Executive - Calgary/Vancouver
Charlotte Tilbury Beauty
Vancouver, BC
Full-time
Participates in regional meetings, team conference calls and regular touch bases to share best practices and create solutions to address business needs
Added 1 hour ago
Manager, Visual Merchandising & Brand Standards
Canadian Industries Limited
Vaughan, ON
Full-time
The Manager, Visual Merchandising and Brand Standards (Dulux/Bétonel) will own the in-store customer experience across the Dulux store network. This role is responsible for store sales…
Added 1 hour ago
Sales & Artistry Executive - Calgary/Vancouver
Charlotte Tilbury Beauty
Calgary, AB
Full-time
Participates in regional meetings, team conference calls and regular touch bases to share best practices and create solutions to address business needs
Added 1 hour ago
DIRECTEUR, COMPTES D’ENTREPRISE – CAN
The Home Depot Canada
Main-À-Dieu, NS
Full-time
The Commercial Account Manager is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on new business development. The…
Added 1 hour ago
Respiratory Therapist (RT)
Vancouver Coastal Health
Richmond, BC
$40.19 to $50.2 CAD / hour
Other
…Respiratory Therapy leadership team consists of an Operations Manager, Professional Practice Lead, Clinical Resource Therapist, and Charge RTs to ensure support as you transition to become…
Added 2 hours ago
COMMERCIAL ACCOUNT MANAGER CAN - Atlantic Canada (Halifax/Dartmouth)
The Home Depot Canada
NS · Nova Scotia, Canada
Full-time
The Commercial Account Manager is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on new business development. The…
Added 2 hours ago
Marketing Manager, Visual Content and Design
Fairmont Hotels & Resorts
Jasper, AB
Full-time
We are seeking a visually driven Marketing Manager with a strong foundation in graphic design and content creation to bring our storytelling to life. You’ll play a key role in shaping the…

Fraser Health

Coordinator, Quality Improvement & Analytics

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

Pay: The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary
Job type: Full-time
Apply by: Sep 22, 2027
Posting language: English
Posted: Sep 22, 2026

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Original job description

Salary

The salary range for this position is CAD $38.88 - $55.89 / hour
Job Summary

Fraser Health is seeking a Full Time Quality Improvement and Analytics Coordinator to drive regional mobility, optimize multi-million dollar infrastructure, and pioneer sustainable transit solutions across British Columbia's premier healthcare networks. Use your education and business acumen in this vital operational role. Champion the day-to-day management of the Lower Mainland's consolidated parking portfolio, direct vendor contracts, optimize capital budgets, and lead facility design from blueprint to commissioning.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Coordinator, Quality Improvement & Analytics, coordinates security incident reporting systems and data analytics programs for the Fraser Health Authority, Vancouver Coastal Health Authority, Provincial Health Services Authority and Providence Health Care (collectively, the "Organizations"). The Coordinator is responsible for the development, administration and management of the Business Intelligence tools and dashboards, IPS data warehouse and security incident reporting systems administration. Lead the design of methods and of tools in order to achieve consistent and reliable data collection. Responsible for the design and development of IPS data analytics reports for internal and external stakeholders. Leads the data quality control program, including the development of processes, end user education, and automated audits. Provides evidence to IPS senior leadership in support of both capital and operational budget requests. Leads the development and management of quality improvement and program evaluation initiatives within IPS.

Responsibilities

Leads and coordinates the collection, measurement and reporting of key performance indicators for the different IPS business streams. Collaborates with the IPS business streams to assess, plan and prepare statistical analysis for business cases and/or corporate service briefing notes. Coordinates and leads the development of site security statistical reports on quarterly bases, or as required, for dissemination to internal stakeholders.
Leads and coordinates quality assurance audits by reviewing audits for completeness, accuracy and integrity of security reports and aggregate data. Conducts regular audits to monitor business and operational processes and contract performance of contracted security provider. Analyses, compiles and reports on findings to IPS leadership teams, as required.
Responsible for providing data and security resourcing model design input for major projects across the Organizations.
Develops consolidated reports and dashboards (e.g. SSRS, SQL, etc.) that integrate information from a variety of Integrated Protection Services information systems. Summarizes information, provides trend analysis and prepares reports on summary of findings for various levels of stakeholder groups.
Leads and oversees the security incident reporting and data analytics systems. Ensures efficient and effective reporting of security data. Ensures the systems and reporting are in alignment with business processes.
Administers and manages the Business Intelligence tools and dashboards, IPS data warehouse, and security incident reporting systems by developing and designing methods and tools for consistent and reliable data collection. Manages the resources required to maintain those systems.
Reviews, develops and monitors contract and IPS operational staff training initiatives and curriculum for incident documentation. Actively monitors and evaluates staff performance to ensure adherence of data collection protocols. Recommends and implements appropriate staff training and/or orientation to ensure staff are knowledgeable and up to date with current IPS incident reporting process and procedures.
Provides expertise and advice in investigations involving staff related to matters of security or information technology. Plays a lead role in the application of security technology that may be required for sensitive investigations, including those with potential for employee disciplinary outcomes. Supports the development of action plans regarding issues including the investigation and determination of appropriate actions for the Organizations.
Participates in various meetings, committees and task forces to provide expertise and guidance on the reporting of violence prevention categories and other performance reporting related matters.
Leads and coordinates improvements to performance reporting through report automation, introduction of new tools and process improvement.
Leads and coordinates the implementation of quality improvement initiatives, including process mapping, review and testing of any system and application functionalities.
Collaborates with business units in identifying reporting needs, analyzing current procedures, reducing redundancies and ensuring reporting processes support business objectives. Develop statistical reports for various internal and designated external stakeholders to provide performance indicator data and related metrics for review and analysis.
Identifies and evaluates new initiatives, developments and trends in security and emergency management reporting through literature review, contact with peers at other organizations, industry advisory groups, professional associations and attendance at seminars, workshops and education programs. Communicates information and makes recommendations to appropriate IPS management designate. Facilitates the implementation of approved initiatives. Monitors initiatives and recommends and/or takes remedial action as directed.
Responsible for obtaining system and network accounts, and user access permissions for IPS systems.
Provides after hours on-call Manager function for IPS for the Organizations, as assigned.

Qualifications

Education and Experience

Bachelor degree in Criminology, Criminal Justice, Information Technology, or a related field, supplemented with five (5) to seven (7) years' recent related experience in security or crime incident reporting systems and/or business analytics, including experience with Healthcare Security Operations, in a large complex organization; or an equivalent combination of education, training and experience.

Designation as a Certified Health Care Protection Administrator (CHPA) would be an asset.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

Working knowledge of decision support solutions, information management, business processes, technologies and applications.
Ability to lead, plan, manage, organize, and problem solve.
Demonstrated ability to deal with others effectively.
Demonstrated ability to function effectively in a highly dynamic environment with changing priorities.
Working knowledge of LEAN and/or other related quality principles and their applications.
Ability to prioritize workload and meet deadlines.
Ability to develop and maintain effective working relationships with internal and external stakeholders.
Ability to work effectively both independently and as a member part of a team.
Ability to operate related equipment including applicable software applications.
Physical ability to perform the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

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More about this job

Responsibilities

The coordinator manages security incident reporting systems, data analytics programs, and business intelligence tools across multiple healthcare authorities. They lead quality improvement initiatives, perform statistical analysis for business cases, and ensure data integrity through regular audits and process monitoring.

Requirements

Candidates must hold a bachelor degree in Criminology, Criminal Justice, Information Technology, or a related field. A minimum of five to seven years of recent experience in security incident reporting or business analytics within a large, complex organization is required.

Skills

Data Analytics
Business Intelligence
Quality Improvement
Security Incident Reporting
Statistical Analysis
Data Quality Control
Performance Reporting
Process Mapping
Contract Management
SQL
SSRS
Data Warehouse Management
Project Coordination
Healthcare Security Operations
LEAN Methodology

Visa sponsorship

Not detected in the job text

Keywords

Quality Improvement
Data Analytics
Business Intelligence
Security Incident Reporting
Data Warehouse
SQL
SSRS
Healthcare Security
Performance Indicators
LEAN
Process Mapping
Statistical Analysis
Contract Management
Data Quality Control
Integrated Protection Services
Reporting Automation
Incident Documentation
Security Technology
Emergency Management
Information Management

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