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Added 40 mins ago
H
Psychologist PhD Senior
HealthCareersInSask.ca
Prince Albert, SK
- Part-time
Department: Mental Health Community Case Management
Added 40 mins ago
Nurse Practitioner
HealthCareersInSask.ca
Spiritwood, SK
…Primary Care Team, the Nurse Practitioner will provide primary health care services to several communities. This includes: health promotion and protection, disease and injury prevention,…
Added 1 hour ago
MN
Citizen Support Worker
Metis Nation Saskatchewan
Beauval, SK
- Up to $31,126 CAD / year
- Part-time
…and their families connect to housing, mental and physical health support, addictions support, food security, family supports, cultural supports, clothing, and social supports which are…
Added 1 hour ago
HB
Store Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
AB · Rocky View, CA-ON
- Other
Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
Added 2 hours ago
LH
2600002612 - Registered Practical Nurse
Lakeridge Health
Oshawa, ON
- Internship
At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that…
Added 2 hours ago
LH
2600002613 - Registered Practical Nurse
Lakeridge Health
Oshawa, ON
- Internship
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Added 2 hours ago
LH
2600000829 - Anesthesia Assistant
Lakeridge Health
Oshawa, ON · Greater Oshawa Metropolitan Area
- Internship
At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that…
Added 2 hours ago
WC
Technologist, Breast Imaging
Women's College Hospital
Toronto, ON · Greater Toronto Area, Canada
- $40.43 to $49.7 CAD / hour
- Full-time
Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of…
Added 2 hours ago
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Assistant Store Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
- Other
Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
Added 2 hours ago
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Store Manager - BOSS Store, Chinook
HUGO BOSS Canada, Inc.
Calgary, AB
- Other
Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
Added 4 hours ago
T
PIA Client Service Associate
TD
Montreal, QC
- Full-time
Undergraduate degree or community college diploma preferred
Added 4 hours ago
MU
Dental Assistant
McGill University
Montreal, QC
- Full-time
The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed by an employee whose position has been matched…
Added 4 hours ago
H
Nurse B - Community Mental Health Nurse
HealthCareersInSask.ca
Île-à-la-Crosse, SK
- Full-time
Department: Child & Youth Mental Health & Addictions - Federal Funding
Added 5 hours ago
H
Nurse B - Public Health Nurse
HealthCareersInSask.ca
Buffalo Narrows, SK
- Full-time
Job Description: Assesses, plans, implements and evaluation of the health and health risks for clients. Scope of practice requires a broad knowledge base and autonomous decision making…
Added 5 hours ago
Emergency Medical Technician Paramedic
HealthCareersInSask.ca
Porcupine Plain, SK
Job Description: Responds to emergent and non-emergent calls for service within the community and provides assessment, treatment and transportation in adherence Saskatchewan Ambulance Act…
Added 5 hours ago
H
Nurse Practitioner
HealthCareersInSask.ca
La Loche, SK
- Full-time
…policies and procedures; building partnerships, completing community needs assessments; supporting inter-professional collaboration; and participating in continuous improvements through…
Added 6 hours ago
SC
Cashier/Grocery Clerk
Safeway Canada
Terrace, BC
- Full-time
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.
Added 7 hours ago
WS
Team Lead - Fixed Term
WCG Services
Kelowna, BC
- Full-time
Ensure strong, clear, and open communication while working with staff, leadership, employers, service providers, and community partners to support integrated service delivery
Added 8 hours ago
LH
2600002603 - Technologist Assistant
Lakeridge Health
Oshawa, ON
- Full-time
Lakeridge Health is more than a hospital. It is a health network that includes five hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites…
Added 9 hours ago
SH
Housekeeping Aide
Southern Health-Santé Sud
St-Pierre-Jolys, MB
- Full-time
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 9 hours ago
Cashier/Grocery Clerk
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Terrace, BC
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.
Added 9 hours ago
HB
Assistant Manager - BOSS Store, Sherway Gardens
HUGO BOSS Canada, Inc.
Toronto, ON · Etobicoke, CA-ON
- Other
Cultivate a relationship with the community via personal involvement, PR events and advertising opportunities.
Added 11 hours ago
SH
Registered Nurse - Repost
Southern Health-Santé Sud
Portage la Prairie, MB
- Full-time
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 12 hours ago
FB
Customer Service Representative
Farm Boy Inc.
London, ON
- From $17.95 CAD / hour
- Full-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 12 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.

Fraser Health

Coordinator, Workforce Optimization Staffing Services

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary · Temporary

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Job details

Pay: The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary
Job type: Temporary
Apply by: Oct 1, 2027
Posting language: English
Posted: Oct 1, 2026

Original job description

Salary

The salary range for this position is CAD $38.88 - $55.89 / hour
Job Summary

Fraser Health is looking for an accomplished and passionate Coordinator, Workforce Optimization Staffing Services to join our Staffing Services team. In this role you will be responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs.

Key Responsibilities:

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff.
Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff.
Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements.
Addresses scheduling issues immediately.
Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.
Oversees and coordinates the delivery/daily activities within the designated Staffing services area.
Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations.
Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available.
Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union.
Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.

Qualifications:

Recognized degree in a related discipline.
Three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems.
An equivalent combination of education, training and experience may be considered.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Leader, the Coordinator is the primary point of contact for management staff related to scheduling and/or timekeeping. The Coordinator is responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs. The Coordinator is in constant contact with their designated customer group to ensure understanding of future service demands and workforce plans. Develops procedures and processes to ensure timely and effectively delivery of services within own portfolio and ensures alignment with the Workforce Optimization vision and strategies. Develops and/or coordinates orientation for new hires in consultation with customer group and Employee Experience. Provides direction, supervision and guidance to scheduling staff and leads the team by fostering a motivating and respectful workplace. Primary working relationships are with Staffing Services team, Employee Experience teams and clinical program/service leaders throughout the designated area.

Responsibilities

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff. Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff. Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements. Addresses scheduling issues immediately. Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.
Oversees and coordinates the delivery/daily activities within the designated Staffing services area. Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations. Conducts performance reviews and performance conversations. Clearly defines appropriate workplace behaviour. Prevents/intervenes in all incidents of conflict, inappropriate comments or conduct involving staff and stakeholders. Defines specific objectives on disciplinary issues. Follows up with staff on issues requiring disciplinary action.
Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available. Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union. Ensures incident reports are completed and provides Leader with a copy of the completed incident reports. Identifies and develops recommendations to improve safety of the workplace; liaises with Workplace Health to ensure recommendations are implemented and obtain information regarding the status of ill/injured team members.
Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.
Works with designated Manager to develop and maintain procedures and processes to ensure staffing coverage in all specified units 24-hours a day. Monitors and evaluates service delivery to ensure customer needs are being met based on measurable indicators and best practice.
Works with customer group to assess required employee skill set levels and develop training and orientation strategies/programs for staff including coordinating set up/access to appropriate information systems.
Ensures timekeeping system is compliant with Ministry of Health, BC healthcare collective agreements and other regulatory bodies (HRDC, CCRA, HEABC) and ensures changes are introduced in a timely and effective manner.
Ensures all relevant audits are conducted and completed prior to timecard being exported to Payroll.
Provides direction and guidance to staff regarding scheduling and/or timekeeping systems and liaises with appropriate Information Systems teams and/or vendor to ensure uninterrupted service during system changes/enhancements.
Works with designated Leader to develop and initiate communications to portfolio group on changes within designated area, new processes and status of projects.
Prepares and/or ensures the preparation of relevant reference material and documentation to enable consistent application of practices within area.
Maintains awareness of current trends in staffing and/or timekeeping management and related technology and actively contributes information for the improvement and/or development of innovative approaches to service delivery.

Qualifications

QUALIFICATIONS:

Recognized degree in a related discipline, supplemented with three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems, or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous, and creates the conditions for people to succeed.

Professional/Technical Capabilities

Working knowledge of applicable regulations, legislation and collective agreements.
Demonstrated ability to lead staff and foster a motivating, engaging and respectful workplace.
Demonstrated leadership abilities to align the workforce to meet the needs of our patient populations, by supporting best practices across all programs, sites and services, in collaboration with frontline managers.
Demonstrated ability to work and lead within a matrix reporting structure.
Applies excellent time management and multi-tasking skills to prioritize and complete assignments and schedule activities in a manner that optimizes effectiveness and contributes to team success.
Proven proficiency leading collaborative practice with a process of continuous communication and shared decision-making among healthcare providers.
Ability to operate related equipment including applicable software applications.
Physical ability to carry out the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

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More about this job

Responsibilities

The Coordinator is responsible for managing staffing and timekeeping operations, including investigating service needs and facilitating resolutions to resource gaps. They also oversee recruitment, performance management, and ensure compliance with collective agreements and organizational policies.

Requirements

Candidates must possess a recognized degree in a related discipline and at least three years of recent experience in a large, complex organization using automated scheduling or timekeeping systems. An equivalent combination of education, training, and experience may also be considered.

Skills

Workforce planning
Staffing coordination
Timekeeping systems
Human resources policies
Performance management
Conflict resolution
Scheduling
Recruitment
Stakeholder management
Data analysis
Leadership
Communication strategies
Regulatory compliance
Process improvement
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Workforce Optimization
Staffing Services
Human Resources
Timekeeping
Scheduling Systems
Collective Agreements
Performance Reviews
Recruitment
Retention
Workforce Planning
Stakeholder Engagement
Healthcare Administration
Attendance Support
Conflict Intervention
Regulatory Compliance
Process Development
Orientation
Leadership Framework
Matrix Reporting
Payroll Auditing

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