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Added 45 mins ago
FH
RN/RPN, Toxic Drug Response and Priority Populations (TDRPP) | Safepoint Supervised Consumption Site , Surrey
Fraser Health
Surrey, BC
- Part-time
…consultation to Health Care Detox Workers. Participates in the training and orientating and continuing education of nursing staff and students through mentoring, preceptoring and role…
Added 45 mins ago
FH
Senior Project Manager - Redevelopment & Major Projects
Fraser Health
Surrey, BC
- Full-time
Serves as a Redevelopment site coordinator monitoring all planning and project activities on designated site(s), including those led by other site Redevelopment teams, identifying areas of…
Added 45 mins ago
Registered Nurse - Surgical Services - Surgical Specialty Unit - Burnaby Hospital
Fraser Health
Burnaby, BC
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 45 mins ago
FH
Registered Nurse, Emergency - Specialty Qualified - Chilliwack General Hospital
Fraser Health
Chilliwack, BC
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 45 mins ago
FH
Registered Nurse, Emergency - Specialty Qualified -Mission Memorial Hospital
Fraser Health
Mission, BC
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 3 hours ago
AI
Service Coordinator
Ainsworth Inc
Surrey, BC
- Full-time
The Service Coordinator/Dispatcher is the initial point of contact between the customer and field personnel. Receiving calls by telephone, the Service Coordinator/Dispatcher will…
Added 6 hours ago
LC
Concurrency and Parallel Processing Instructor (Sessional Faculty)
LaSalle College Vancouver
Vancouver, BC
- Full-time
Prior teaching, mentoring, or technical training experience
Added 6 hours ago
UO
Social Media and News Coordinator
University of Victoria
Victoria, BC
- Full-time
Reporting to the Manager, Marketing and Communications, the Social Media and News Coordinator plays an integral role in UCAM’s mandate to communicate UVic’s vision and achieve its strategic…
Added 10 hours ago
PE
Account Coordinator
PheedLoop Events
Toronto, ON
- Full-time
As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:
Added 11 hours ago
RP
HHC Service Coordinator
Rexall Pharmacy Group LTD
Windsor, ON
- Up to $18.45 CAD / hour
The Home Health Service Coordinator is responsible for coordinating and managing the service technicians. They serve as a crucial liaison between clients, healthcare professionals, and…
Added 11 hours ago
TL
Logistics Coordinator
Transx Ltd
Rosser, MB · Mississauga, ON
- Full-time
The TransX Group of Companies has an exciting opportunity for a Logistics Coordinator to join our Sales & Marketing department in Winnipeg. Reporting directly to the Director of Logistics…
Added 11 hours ago
JB
Jr. Project Manager - Jayman Living Mixed Use
Jayman Built
Calgary, AB
- $80,000 to $90,000 CAD / year
3-5 years in construction as a Project Coordinator, Project Engineer, or similar role.
Added 13 hours ago
EP
Customer Care Coordinator
East Penn Canada: Backup Power Division
Courtice, ON
- Full-time
Industry leading training and development, including inhouse learning opportunities and tuition reimbursement to support continued growth
Added 14 hours ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…postdoctoral fellows across affiliated research centres through training, networking, and experiential learning opportunities. Reporting to the Tremplin Manager and the Principal…
Added 15 hours ago
MD
Information Desk Coordinator / Customer Service Specialist Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…in employees by providing benefits, support resources, and training and development…
Added 16 hours ago
YS
Reproductive Health Manager
Yemen ShortList
Aden
- Full-time
The position requires strong emphasis in training and developing the capacity of national and partner staff; the successful candidate should therefore have experience in capacity building,…
Added 22 hours ago
FH
Coordinator, Workforce Optimization Staffing Services
Fraser Health
Surrey, BC
- Temporary
Fraser Health is looking for an accomplished and passionate Coordinator, Workforce Optimization Staffing Services to join our Staffing Services team. In this role you will be responsible…
Added 23 hours ago
WP
Ticketing Services & Entertainment Coordinator
Westerner Park
Red Deer, AB
- Full-time
Westerner Park is seeking a full-time Ticketing Services & Entertainment Coordinator to join our dynamic team. The Ticketing Services & Entertainment Coordinator is responsible for…
Added 1 day ago
TU
Research Assistant (VEC)
The University of British Columbia
Vancouver, BC
- $29.82 to $35.16 CAD / hour
- Part-time
Provides technical guidance to other project team members. Is expected to provide training to other research assistants.
Added 1 day ago
A
HSE Coordinator
ALS
Winnipeg, MB · CAN - MB - Winnipeg (Niakwa Road East)
- Full-time
…prevention, investigation, reporting and follow-up, employee training, HSE record review, and compliance with other components of the safety…
Added 1 day ago
UO
Research Assistant (VEC)
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital - Centre for Translational Research (BCCHT)
- $29.82 to $35.16 CAD / hour
- Part-time
Provides technical guidance to other project team members. Is expected to provide training to other research assistants.
Added 1 day ago
PS
Project Manager
Pier Solutions
Saskatoon, SK
- Full-time
We invest in our team. Pier provides regular training and educational opportunities for all team members. Are you looking to advance your professional practice?
Added 1 day ago
TS
Kettle Coordinator (Full Time)
The Salvation Army Canada and Bermuda Territory
Edmonton, AB · St. Albert, AB
- Full-time
Kettle Coordinator II position is a short-term contract position. The incumbent is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone…
Added 1 day ago
TS
Kettle Coordinator Assistant (Part-Time)
The Salvation Army Canada and Bermuda Territory
Edmonton, AB · St. Albert, AB
- Part-time
Kettle Coordinator II position is a short-term contract position. The incumbent is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone…
Added 1 day ago
A
Coordonnateur(trice) des ventes et de projets / Sales and Project Coordinator/Estimator
Allegion
Longueuil, QC
- Full-time
College-level technical training (for example, industrial design, architectural technician or other related training)

Fraser Health

Coordinator, Workforce Optimization Staffing Services

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary · Temporary

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Job details

Pay: The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary
Job type: Temporary
Apply by: Oct 1, 2027
Posting language: English
Posted: Oct 1, 2026

Original job description

Salary

The salary range for this position is CAD $38.88 - $55.89 / hour
Job Summary

Fraser Health is looking for an accomplished and passionate Coordinator, Workforce Optimization Staffing Services to join our Staffing Services team. In this role you will be responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs.

Key Responsibilities:

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff.
Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff.
Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements.
Addresses scheduling issues immediately.
Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.
Oversees and coordinates the delivery/daily activities within the designated Staffing services area.
Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations.
Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available.
Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union.
Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.

Qualifications:

Recognized degree in a related discipline.
Three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems.
An equivalent combination of education, training and experience may be considered.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Leader, the Coordinator is the primary point of contact for management staff related to scheduling and/or timekeeping. The Coordinator is responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs. The Coordinator is in constant contact with their designated customer group to ensure understanding of future service demands and workforce plans. Develops procedures and processes to ensure timely and effectively delivery of services within own portfolio and ensures alignment with the Workforce Optimization vision and strategies. Develops and/or coordinates orientation for new hires in consultation with customer group and Employee Experience. Provides direction, supervision and guidance to scheduling staff and leads the team by fostering a motivating and respectful workplace. Primary working relationships are with Staffing Services team, Employee Experience teams and clinical program/service leaders throughout the designated area.

Responsibilities

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff. Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff. Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements. Addresses scheduling issues immediately. Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.
Oversees and coordinates the delivery/daily activities within the designated Staffing services area. Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations. Conducts performance reviews and performance conversations. Clearly defines appropriate workplace behaviour. Prevents/intervenes in all incidents of conflict, inappropriate comments or conduct involving staff and stakeholders. Defines specific objectives on disciplinary issues. Follows up with staff on issues requiring disciplinary action.
Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available. Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union. Ensures incident reports are completed and provides Leader with a copy of the completed incident reports. Identifies and develops recommendations to improve safety of the workplace; liaises with Workplace Health to ensure recommendations are implemented and obtain information regarding the status of ill/injured team members.
Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.
Works with designated Manager to develop and maintain procedures and processes to ensure staffing coverage in all specified units 24-hours a day. Monitors and evaluates service delivery to ensure customer needs are being met based on measurable indicators and best practice.
Works with customer group to assess required employee skill set levels and develop training and orientation strategies/programs for staff including coordinating set up/access to appropriate information systems.
Ensures timekeeping system is compliant with Ministry of Health, BC healthcare collective agreements and other regulatory bodies (HRDC, CCRA, HEABC) and ensures changes are introduced in a timely and effective manner.
Ensures all relevant audits are conducted and completed prior to timecard being exported to Payroll.
Provides direction and guidance to staff regarding scheduling and/or timekeeping systems and liaises with appropriate Information Systems teams and/or vendor to ensure uninterrupted service during system changes/enhancements.
Works with designated Leader to develop and initiate communications to portfolio group on changes within designated area, new processes and status of projects.
Prepares and/or ensures the preparation of relevant reference material and documentation to enable consistent application of practices within area.
Maintains awareness of current trends in staffing and/or timekeeping management and related technology and actively contributes information for the improvement and/or development of innovative approaches to service delivery.

Qualifications

QUALIFICATIONS:

Recognized degree in a related discipline, supplemented with three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems, or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous, and creates the conditions for people to succeed.

Professional/Technical Capabilities

Working knowledge of applicable regulations, legislation and collective agreements.
Demonstrated ability to lead staff and foster a motivating, engaging and respectful workplace.
Demonstrated leadership abilities to align the workforce to meet the needs of our patient populations, by supporting best practices across all programs, sites and services, in collaboration with frontline managers.
Demonstrated ability to work and lead within a matrix reporting structure.
Applies excellent time management and multi-tasking skills to prioritize and complete assignments and schedule activities in a manner that optimizes effectiveness and contributes to team success.
Proven proficiency leading collaborative practice with a process of continuous communication and shared decision-making among healthcare providers.
Ability to operate related equipment including applicable software applications.
Physical ability to carry out the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

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More about this job

Responsibilities

The Coordinator is responsible for managing staffing and timekeeping operations, including investigating service needs and facilitating resolutions to resource gaps. They also oversee recruitment, performance management, and ensure compliance with collective agreements and organizational policies.

Requirements

Candidates must possess a recognized degree in a related discipline and at least three years of recent experience in a large, complex organization using automated scheduling or timekeeping systems. An equivalent combination of education, training, and experience may also be considered.

Skills

Workforce planning
Staffing coordination
Timekeeping systems
Human resources policies
Performance management
Conflict resolution
Scheduling
Recruitment
Stakeholder management
Data analysis
Leadership
Communication strategies
Regulatory compliance
Process improvement
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Workforce Optimization
Staffing Services
Human Resources
Timekeeping
Scheduling Systems
Collective Agreements
Performance Reviews
Recruitment
Retention
Workforce Planning
Stakeholder Engagement
Healthcare Administration
Attendance Support
Conflict Intervention
Regulatory Compliance
Process Development
Orientation
Leadership Framework
Matrix Reporting
Payroll Auditing

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