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Added 2 hours ago
J
Mi’kmaw Language Coordinator
Jobbe
NL · Newfoundland and Labrador, Canada
- Contract
Job Description: The Mi’kmaq Language Coordinator will assist with the on-going development, planning and implementation of the Qalipu First Nation (QFN) Mi’kmaw Language Revival project,…
Added 2 hours ago
J
Continuing Care Assistant
Jobbe
Antigonish, NS
- Full-time
Access to continuing education and training through Shannex’s Centre of Excellence
Added 4 hours ago
TA
Health And Safety Coordinator
Taiga Air Services Ltd.
Canada
- Full-time
Role Description The Health and Safety Coordinator is a full-time, on-site role based in Canada, responsible for supporting and improving safety practices across Taiga Air Services’…
Added 8 hours ago
ST
Financial Business Services Coordinator
Securitas Technology Canada Corporation
Mississauga, ON
- Full-time
Job Posting TitleFinancial Business Services Coordinator
Added 9 hours ago
Project Coordinator - Capital Projects
Convergint Technologies Ltd
Dartmouth, NS
Convergint is looking for a team-oriented, results-driven, Project Coordinator to join our amazing Capital Projects team in our Halifax location. As the Project Coordinator, you will be…
Added 9 hours ago
RS
Patient Care Coordinator
Resolve Sleep Health
Lethbridge, AB
- Full-time
As Canada’s largest independent provider of sleep health services with over 145 clinics (and growing!), we’re transforming the way patients experience care. Through innovation, technology,…
Added 9 hours ago
BC
Project Manager
BELFOR CANADA INC.
Toronto, ON
- $65,000 to $80,000 CAD / year
- Full-time
…to manage and oversee all emergency and restoration related services provided by Belfor Property Restoration. This position attends job sites to assess damage and provide data to create…
Added 11 hours ago
EH
Admissions Coordinator FT
Edgewood Health Network Inc
Nanaimo, BC
- Up to $50,000 CAD / year
- Full-time
The Admissions Coordinator serves this high inbound volume with a professional 30-minute phone consultation. This includes building a relationship, gaining a deep understanding of the…
Added 11 hours ago
FA
Vendor Coordinator
Flair Airlines Ltd.
Toronto, ON · Vancouver, BC · Edmonton, AB · Calgary, AB
- Full-time
…our network, increase flight frequencies, and introduce more services, we’re looking for passionate team members to help us in our mission to make air travel accessible for everyone. We…
Added 11 hours ago
Coordonnateur.trice, Environnement /Contrat temporaire de 15 mois (remplacement de congé de maternité).
Logistec
Montreal, QC
Would you like to make a tangible contribution to environmental protection while working at the heart of port operations? Join LOGISTEC as an Environmental Coordinator.
Added 12 hours ago
FH
RN/RPN, Toxic Drug Response and Priority Populations (TDRPP) | Safepoint Supervised Consumption Site , Surrey
Fraser Health
Surrey, BC
- Part-time
To learn more about our MHSU programs and services, read employee insights, and current job vacancies, please visit this site: Fraser Health MHSU
Added 12 hours ago
Housekeeping Aide
Fraser Health
BC · Fraser Health, British Columbia
Under the direction and supervision of the Coordinator, Housekeeping Services, or designate, the Housekeeping Aide carries out a variety of housekeeping duties, and may be required to…
Added 12 hours ago
FH
Relational Security Officer | Burnaby, Delta, Surrey, New West, White Rock | Casual, Relief, Temporary, Part Time & Full Time
Fraser Health
Delta, BC · White Rock, BC · Burnaby, BC · New Westminster, BC · Surrey, BC
- Full-time
- Part-time
Reporting to the Coordinator, Relational Security, IPS Operations, the Relational Security Officer maintains and enforces security of persons and property in accordance with established…
Added 12 hours ago
FH
Relational Security Officer | Abbotsford, Chilliwack, Langley | Casual, Relief, Temporary, Part Time & Full Time Opportunities
Fraser Health
Langley (District), BC · Chilliwack, BC · Abbotsford, BC · Langley, British Columbia
- Full-time
- Part-time
Reporting to the Coordinator, Relational Security, IPS Operations, the Relational Security Officer maintains and enforces security of persons and property in accordance with established…
Added 12 hours ago
FH
Patient Care Coordinator, Mental Health & Substance Use Services (MH&SUS), Inpatient Psychiatry Unit - Chilliwack General Hospital
Fraser Health
Chilliwack, BC
- Full-time
To learn more about our MHSU programs and services, read employee insights, and current job vacancies, please visit this site: Fraser Health MHSU
Added 12 hours ago
FH
Senior Project Manager - Redevelopment & Major Projects
Fraser Health
Surrey, BC
- Full-time
…When complete, the new facility will feature key acute care services including virtual health, inpatient, outpatient, emergency and surgical services integrated with a cancer centre focused…
Added 12 hours ago
Registered Nurse - Surgical Services - Surgical Specialty Unit - Burnaby Hospital
Fraser Health
Burnaby, BC
Burnaby Hospital plays an essential role to those living in the community by delivering a variety health care services. Services and specialties include emergency medicine,…
Added 12 hours ago
FH
Practice Consultant, EHS - Abbotsford
Fraser Health
Abbotsford, BC
- Full-time
…and managers through provision of advice and consultation, training and orientation, auditing and quality improvement, as well as research. The PC is responsible for the development,…
Added 12 hours ago
FH
Registered Nurse, Emergency - Specialty Qualified - Chilliwack General Hospital
Fraser Health
Chilliwack, BC
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 12 hours ago
FH
Registered Nurse, Emergency - Specialty Qualified -Mission Memorial Hospital
Fraser Health
Mission, BC
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 12 hours ago
K
Engagement Analyst (12 Month Contract)
KPMG
ON · Toronto, Ontario
- Full-time
KPMG Law LLP is a national law firm affiliated with the professional services firm of KPMG LLP, with offices in major markets across Canada. As an integrated, multidisciplinary firm, our…
Added 12 hours ago
VH
RN/RPN - Child & Family Program (Central West)
VHA Home HealthCare
Mississauga, ON
- Part-time
…the RN role is to provide and coordinate home health nursing services to diverse group of individuals, families and groups according to the College of Nurses of Ontario Practice Standards,…
Added 14 hours ago
NC
Air Traffic Control (ATC) Careers - Toronto Flight Information Region (Ontario) (YYZ FIR)
NAV CANADA
Toronto, ON
- Full-time
Thinking about a career in Air Traffic Services? Take this quick self‑assessment quiz to help you understand the realities of the role and whether it fits your career goals.
Added 14 hours ago
TS
Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Fredericton, NB
- Part-time
Kettle Coordinator II position is a short-term contract position. The incumbent is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone…
Added 14 hours ago
AI
BAS Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
…on a construction team and would report to the BAS Regional…

Fraser Health

Coordinator, Workforce Optimization Staffing Services

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary · Temporary

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Job details

Pay: The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary
Job type: Temporary
Apply by: Oct 1, 2027
Posting language: English
Posted: Oct 1, 2026

Original job description

Salary

The salary range for this position is CAD $38.88 - $55.89 / hour
Job Summary

Fraser Health is looking for an accomplished and passionate Coordinator, Workforce Optimization Staffing Services to join our Staffing Services team. In this role you will be responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs.

Key Responsibilities:

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff.
Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff.
Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements.
Addresses scheduling issues immediately.
Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.
Oversees and coordinates the delivery/daily activities within the designated Staffing services area.
Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations.
Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available.
Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union.
Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.

Qualifications:

Recognized degree in a related discipline.
Three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems.
An equivalent combination of education, training and experience may be considered.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Leader, the Coordinator is the primary point of contact for management staff related to scheduling and/or timekeeping. The Coordinator is responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs. The Coordinator is in constant contact with their designated customer group to ensure understanding of future service demands and workforce plans. Develops procedures and processes to ensure timely and effectively delivery of services within own portfolio and ensures alignment with the Workforce Optimization vision and strategies. Develops and/or coordinates orientation for new hires in consultation with customer group and Employee Experience. Provides direction, supervision and guidance to scheduling staff and leads the team by fostering a motivating and respectful workplace. Primary working relationships are with Staffing Services team, Employee Experience teams and clinical program/service leaders throughout the designated area.

Responsibilities

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff. Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff. Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements. Addresses scheduling issues immediately. Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.
Oversees and coordinates the delivery/daily activities within the designated Staffing services area. Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations. Conducts performance reviews and performance conversations. Clearly defines appropriate workplace behaviour. Prevents/intervenes in all incidents of conflict, inappropriate comments or conduct involving staff and stakeholders. Defines specific objectives on disciplinary issues. Follows up with staff on issues requiring disciplinary action.
Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available. Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union. Ensures incident reports are completed and provides Leader with a copy of the completed incident reports. Identifies and develops recommendations to improve safety of the workplace; liaises with Workplace Health to ensure recommendations are implemented and obtain information regarding the status of ill/injured team members.
Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.
Works with designated Manager to develop and maintain procedures and processes to ensure staffing coverage in all specified units 24-hours a day. Monitors and evaluates service delivery to ensure customer needs are being met based on measurable indicators and best practice.
Works with customer group to assess required employee skill set levels and develop training and orientation strategies/programs for staff including coordinating set up/access to appropriate information systems.
Ensures timekeeping system is compliant with Ministry of Health, BC healthcare collective agreements and other regulatory bodies (HRDC, CCRA, HEABC) and ensures changes are introduced in a timely and effective manner.
Ensures all relevant audits are conducted and completed prior to timecard being exported to Payroll.
Provides direction and guidance to staff regarding scheduling and/or timekeeping systems and liaises with appropriate Information Systems teams and/or vendor to ensure uninterrupted service during system changes/enhancements.
Works with designated Leader to develop and initiate communications to portfolio group on changes within designated area, new processes and status of projects.
Prepares and/or ensures the preparation of relevant reference material and documentation to enable consistent application of practices within area.
Maintains awareness of current trends in staffing and/or timekeeping management and related technology and actively contributes information for the improvement and/or development of innovative approaches to service delivery.

Qualifications

QUALIFICATIONS:

Recognized degree in a related discipline, supplemented with three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems, or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous, and creates the conditions for people to succeed.

Professional/Technical Capabilities

Working knowledge of applicable regulations, legislation and collective agreements.
Demonstrated ability to lead staff and foster a motivating, engaging and respectful workplace.
Demonstrated leadership abilities to align the workforce to meet the needs of our patient populations, by supporting best practices across all programs, sites and services, in collaboration with frontline managers.
Demonstrated ability to work and lead within a matrix reporting structure.
Applies excellent time management and multi-tasking skills to prioritize and complete assignments and schedule activities in a manner that optimizes effectiveness and contributes to team success.
Proven proficiency leading collaborative practice with a process of continuous communication and shared decision-making among healthcare providers.
Ability to operate related equipment including applicable software applications.
Physical ability to carry out the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

Learn more >

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More about this job

Responsibilities

The Coordinator is responsible for managing staffing and timekeeping operations, including investigating service needs and facilitating resolutions to resource gaps. They also oversee recruitment, performance management, and ensure compliance with collective agreements and organizational policies.

Requirements

Candidates must possess a recognized degree in a related discipline and at least three years of recent experience in a large, complex organization using automated scheduling or timekeeping systems. An equivalent combination of education, training, and experience may also be considered.

Skills

Workforce planning
Staffing coordination
Timekeeping systems
Human resources policies
Performance management
Conflict resolution
Scheduling
Recruitment
Stakeholder management
Data analysis
Leadership
Communication strategies
Regulatory compliance
Process improvement
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Workforce Optimization
Staffing Services
Human Resources
Timekeeping
Scheduling Systems
Collective Agreements
Performance Reviews
Recruitment
Retention
Workforce Planning
Stakeholder Engagement
Healthcare Administration
Attendance Support
Conflict Intervention
Regulatory Compliance
Process Development
Orientation
Leadership Framework
Matrix Reporting
Payroll Auditing

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