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Added 1 hour ago
LW
Program Coordinator
LakeCity Works
NS · Dartmouth, Nova Scotia
- Full-time
The Program Coordinator is a dynamic, adaptable self-starter with exemplary interpersonal skills and a commitment to supporting people living with mental illness and other barriers to…
Added 1 hour ago
A
Operations Communications Coordinator
Ardene
Laval, QC
- Full-time
Reporting to the Operational Excellence Manager, the Operations Communications Coordinator plays a key role in supporting operational communication and execution across Ardene's retail…
Added 1 hour ago
A
Operational Excellence Manager
Ardene
Laval, QC
- Full-time
Manage a team of 3 OPS members, including the Operational Coordinator, Operational Specialist, and Project Lead, overseeing all projects, tasks, and initiatives associated with the Store…
Added 1 hour ago
Career Education and Co-op Program Coordinator, College of Engineering
University of Saskatchewan
Saskatoon, SK
The career education and co-op programming coordinator oversees the centre and leads the development, evaluation, revision, and delivery of co-operative program courses and career-related…
Added 1 hour ago
Well-Being Coordinator, College of Law
University of Saskatchewan
Saskatoon, SK
Nature of Work: Reporting operationally to the Director of Administration and working closely with the Associate Dean Academic, the Coordinator will identify the needs of the law students…
Added 1 hour ago
BV
Academic Quality Assurance Specialist
Bow Valley College
Calgary, AB
- Full-time
Reporting to the Dean, Academic Innovation, the Academic Quality Assurance (AQA) Specialist supports the College’s commitment to academic excellence through the coordination, development,…
Added 1 hour ago
CE
Human Relations Recruiting Coordinator
Compass Early Learning and Care
Courtice, ON · Peterborough, ON · Durham Office
- Full-time
Schedule interviews and coordinate communication with applicants and program leads.
Added 1 hour ago
TE
HR Generalist
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $65,000 to $75,000 CAD / year
The ideal candidate will be an excellent communicator who enjoys building relationships with employees and managers, brings creativity to employee engagement initiatives, and is comfortable…
Added 1 hour ago
FO
Coordinator, Effectiveness and Learning Systems
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
As the Administrative Coordinator on the CD-ELS team, you will play a key role in improving and coordinating administrative and operational processes across Capacity Development and the…
Added 1 hour ago
RM
Health, Safety & Environmental Coordinator
Russel Metals
Winnipeg, MB
- Full-time
The Health, Safety & Environmental (HSE) Coordinator is responsible for administering the Company's Health, Safety & Environmental (HSE) programs at the assigned branch location(s).…
Added 1 hour ago
CM
Executive Coordinator - Programs and Services
Canadian Mental Health Association
Guelph, ON
- Full-time
We are recruiting for an Executive Coordinator - Programs and Services
Added 1 hour ago
CM
Support Coordinator (FACT)
Canadian Mental Health Association
Kitchener, ON
- Full-time
Reporting to the Manager, Adult Intensive Services, this role will include assessment, short term monitoring and support which can involve the following: assisting people to manage stress…
Added 2 hours ago
D
Culinary Operations Supervisor
Dexterra
Surrey, BC
- Up to $70,000 CAD / year
- Full-time
Reporting to the Area manager , Remote Hospitality West, the Culinary Operations Supervisor is responsible for leading culinary excellence and standardization throughout Western Canada. The…
Added 4 hours ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Being available for weekday email communication with students and faculty. Consulting with colleagues as required
Added 4 hours ago
SD
Event host
Singles Date Vancouver
Vancouver, BC
- Part-time
We are looking for a charismatic, highly organized, and dependable Event Host & Experience Coordinator to be the welcoming face and operational backbone of our live events.
Added 6 hours ago
R|
Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Excellent communication and interpersonal skills,
Added 7 hours ago
V
Coordonnateur(trice) Marketing
Velyon
Montreal, QC
- Full-time
Role Description The Marketing Coordinator will support the planning and execution of marketing initiatives for Velyon’s real estate investment and development projects. Day-to-day…
Added 7 hours ago
FH
Coordinator, Workforce Optimization Staffing Services
Fraser Health
Surrey, BC
- Full-time
Reporting to the Leader, the Coordinator is the primary point of contact for management staff related to scheduling and/or timekeeping. The Coordinator is responsible for investigating and…
Added 8 hours ago
MH
Construction site coordinator
MBC Homes
Toronto, ON
- Full-time
…emphasizes efficient project delivery, attention to detail, and strong collaboration with contractors, suppliers, and clients. MBC Homes is committed to safety, reliability, and transparent…
Added 9 hours ago
B
Coordonnateur(trice) santé, sécurité et environnement (SSE)
Broccolini
Montréal-Ouest, QC
- Full-time
The Health and Safety Prevention Coordinator ensures compliance with the Loi sur la santé et la sécurité au travail and the Loi sur les accidents de travail on Broccolini’s construction…
Added 10 hours ago
HM
Family Practitioner/General Practitioner
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- Full-time
Work collaboratively within the CYAC medical clinic alongside a clinic coordinator (MSW), RN, and Pediatrician.
Added 11 hours ago
OC
Treasury Coordinator
Ocean Capital Holdings
Saint John, NB
- Full-time
We’re seeking a motivated and detail-oriented Treasury Coordinator to support treasury operations across multiple companies and industries. Reporting to the Senior Manager – Treasury,…
Added 11 hours ago
MC
Individualized Participant Services (IPS) Worker
Metro Community Living
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
Reporting to the IPS Coordinator, the IPS Worker plays a key role in empowering participants to live independently within their own homes and communities. This position provides…
Added 20 hours ago
CO
Administrative Assistant 3 - Records
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, this permanent position is responsible for submissions of reports to Statistics Canada and the provision of condensed…
Added 21 hours ago
R|
Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Excellent communication and interpersonal skills,

Fraser Health

Coordinator, Workforce Optimization Staffing Services

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary · Full-time

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Job details

Pay: The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary
Job type: Full-time
Apply by: Oct 14, 2027
Posting language: English
Posted: Oct 14, 2026

Original job description

Salary

The salary range for this position is CAD $38.88 - $55.89 / hour
Job Summary

Fraser Health is looking for an accomplished and passionate Coordinator, Workforce Optimization Staffing Services to join our Staffing Services team. In this role you will be responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs.

Key Responsibilities:

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff.
Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff.
Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements.
Addresses scheduling issues immediately.
Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.
Oversees and coordinates the delivery/daily activities within the designated Staffing services area.
Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations.
Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available.
Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union.
Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.

Qualifications:

Recognized degree in a related discipline.
Three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems.
An equivalent combination of education, training and experience may be considered.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Leader, the Coordinator is the primary point of contact for management staff related to scheduling and/or timekeeping. The Coordinator is responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs. The Coordinator is in constant contact with their designated customer group to ensure understanding of future service demands and workforce plans. Develops procedures and processes to ensure timely and effectively delivery of services within own portfolio and ensures alignment with the Workforce Optimization vision and strategies. Develops and/or coordinates orientation for new hires in consultation with customer group and Employee Experience. Provides direction, supervision and guidance to scheduling staff and leads the team by fostering a motivating and respectful workplace. Primary working relationships are with Staffing Services team, Employee Experience teams and clinical program/service leaders throughout the designated area.

Responsibilities

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff. Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff. Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements. Addresses scheduling issues immediately. Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.
Oversees and coordinates the delivery/daily activities within the designated Staffing services area. Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations. Conducts performance reviews and performance conversations. Clearly defines appropriate workplace behaviour. Prevents/intervenes in all incidents of conflict, inappropriate comments or conduct involving staff and stakeholders. Defines specific objectives on disciplinary issues. Follows up with staff on issues requiring disciplinary action.
Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available. Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union. Ensures incident reports are completed and provides Leader with a copy of the completed incident reports. Identifies and develops recommendations to improve safety of the workplace; liaises with Workplace Health to ensure recommendations are implemented and obtain information regarding the status of ill/injured team members.
Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.
Works with designated Manager to develop and maintain procedures and processes to ensure staffing coverage in all specified units 24-hours a day. Monitors and evaluates service delivery to ensure customer needs are being met based on measurable indicators and best practice.
Works with customer group to assess required employee skill set levels and develop training and orientation strategies/programs for staff including coordinating set up/access to appropriate information systems.
Ensures timekeeping system is compliant with Ministry of Health, BC healthcare collective agreements and other regulatory bodies (HRDC, CCRA, HEABC) and ensures changes are introduced in a timely and effective manner.
Ensures all relevant audits are conducted and completed prior to timecard being exported to Payroll.
Provides direction and guidance to staff regarding scheduling and/or timekeeping systems and liaises with appropriate Information Systems teams and/or vendor to ensure uninterrupted service during system changes/enhancements.
Works with designated Leader to develop and initiate communications to portfolio group on changes within designated area, new processes and status of projects.
Prepares and/or ensures the preparation of relevant reference material and documentation to enable consistent application of practices within area.
Maintains awareness of current trends in staffing and/or timekeeping management and related technology and actively contributes information for the improvement and/or development of innovative approaches to service delivery.

Qualifications

QUALIFICATIONS:

Recognized degree in a related discipline, supplemented with three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems, or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous, and creates the conditions for people to succeed.

Professional/Technical Capabilities

Working knowledge of applicable regulations, legislation and collective agreements.
Demonstrated ability to lead staff and foster a motivating, engaging and respectful workplace.
Demonstrated leadership abilities to align the workforce to meet the needs of our patient populations, by supporting best practices across all programs, sites and services, in collaboration with frontline managers.
Demonstrated ability to work and lead within a matrix reporting structure.
Applies excellent time management and multi-tasking skills to prioritize and complete assignments and schedule activities in a manner that optimizes effectiveness and contributes to team success.
Proven proficiency leading collaborative practice with a process of continuous communication and shared decision-making among healthcare providers.
Ability to operate related equipment including applicable software applications.
Physical ability to carry out the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

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More about this job

Responsibilities

The Coordinator is responsible for investigating customer service needs, managing complex staffing and timekeeping requests, and developing strategies to align resource availability with operational requirements. They also oversee daily staffing activities, mentor staff, and ensure compliance with collective agreements and organizational policies.

Requirements

Candidates must possess a recognized degree in a related discipline and at least three years of recent experience in a large complex organization using automated scheduling or timekeeping systems. An equivalent combination of education, training, and experience may also be considered.

Skills

Workforce planning
Staffing services
Timekeeping systems
Human resources policies
Performance management
Conflict resolution
Scheduling
Recruitment
Leadership
Stakeholder management
Data analysis
Operational planning
Regulatory compliance
Communication strategies
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Workforce Optimization
Staffing Services
Timekeeping
Human Resources
Scheduling Systems
Recruitment
Performance Reviews
Collective Agreements
Healthcare Administration
Operational Requirements
Stakeholder Engagement
Conflict Resolution
Workforce Planning
Attendance Support
Payroll Audits
Clinical Program Support
Leadership
Mentoring
Regulatory Compliance
Process Improvement

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