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Added 58 mins ago
PH
Administrative Coordinator, Staffing Office Resource Team
Providence Healthcare
Toronto, ON
- Temporary
Using computerized staffing systems, the Administrative Coordinator, Staffing Office, calls in and allocates relief staff, while also performing related staffing duties, including the input…
Added 2 hours ago
DG
People & Culture Coordinator
DIVERSE GROUP
Vancouver, BC
- Full-time
Coordinate benefits administration and payroll information with our accounting team.
Added 4 hours ago
SB
Manager, FBO Operations
Skyservice Business Aviation
Dorval, QC
- Full-time
Manages payroll, scheduling, timekeeping, vacation requests and overtime for employees to meet operational requirements while maintaining budgeted allocations; and
Added 5 hours ago
WO
Organizational Development Coordinator
William Osler Health System
Brampton, ON
- Contract
Reporting to the Manager, Organizational Development, the Organizational Development Coordinator is the first level point-of-contact in Organizational Development, receiving a variety of…
Added 5 hours ago
WO
Organizational Development Coordinator
William Osler Health System
Brampton, ON
- Contract
Reporting to the Manager, Organizational Development, the Organizational Development Coordinator is the first level point-of-contact in Organizational Development, receiving a variety of…
Added 6 hours ago
Human Resources Coordinator
Scandinave Spa
The Blue Mountains, ON
The HR Coordinator provides administrative and operational support across all areas of Human Resources, helping ensure the effective and consistent delivery of HR programs, policies, and…
Added 6 hours ago
Camp Administrative Coordinator
Kayla's Children Centre
Vaughan, ON
Kayla's Children Centre is looking for a highly organized Camp Administrative Coordinator to keep Camp18 and Camp Lionheart running smoothly all year. You’ll be the go-to administrative…
Added 7 hours ago
ME
Training Coordinator
Morson Edge (Canada)
Pickering, ON
- $25 to $35 CAD / hour
- Contract
The Training Coordinator – Level 1 provides administrative, onboarding, and training coordination support across multiple worker groups, including Trades, Engineering, Office personnel, and…
Added 9 hours ago
C
HR Coordinator and Administrative Assistant ( 12 month contract)
CPSO
Toronto, ON
- Full-time
We are seeking a motivated, detail-oriented Coordinator to join our People & Organizational Development department. Reporting to the Manager, this role maintains employee information in the…
Added 11 hours ago
HH
Moncton Administrative Services Coordinator (1077) PCN 1004789
Horizon Health Network
Moncton, NB · Greater Moncton Metropolitan Area
- Full-time
Payroll duties and department finances as required
Added 1 day ago
FH
Coordinator, Workforce Optimization Staffing Services
Fraser Health
Surrey, BC
- Full-time
Reporting to the Leader, the Coordinator is the primary point of contact for management staff related to scheduling and/or timekeeping. The Coordinator is responsible for investigating and…
Added 2 days ago
PI
HR Coordinator
Photonic Inc.
Coquitlam, BC
- $71,000 to $97,600 CAD / year
- Full-time
Photonic is shaping the future of quantum technology, powered by a diverse team of world-class scientists, engineers, and professionals committed to breakthrough innovation. As we continue…
Added 2 days ago
TU
Department Operations and Undergraduate Programs Assistant
The University of British Columbia
Kelowna, BC
- $4,981 to $5,713 CAD / month
- Full-time
…based on vacancies resulting from study leaves, sick leaves and secondments of faculty members. Managing and updating required information into spreadsheets for the Dean s Office.…
Added 3 days ago
UO
Department Operations and Undergraduate Programs Assistant
University of British Columbia
Kelowna, BC · UBCO | Charles E. Fipke Centre for Innovative Research (FIP)
- $4,981 to $5,713 CAD / month
- Full-time
…based on vacancies resulting from study leaves, sick leaves and secondments of faculty members. Managing and updating required information into spreadsheets for the Dean s Office.…
Added 3 days ago
Labour Relations Coordinator
Aecon
Edmonton, AB
Reporting to the Manager of Labour Relations, the Labour Relations Coordinator is responsible for supporting the successful attraction, development, onboarding, and administration of the…
Added 3 days ago
WK
Payroll Coordinator (Full Time)
Wing Kei Care Centres
Calgary, AB
- Full-time
Under the supervision of the Director of Finance and the Manager of Finance, the Payroll Coordinator is responsible for timely and accurate payroll processing for all employees. The…
Added 3 days ago
SB
Manager, FBO Operations
Skyservice Business Aviation
Richmond, BC
- Full-time
Manages payroll, scheduling, timekeeping, vacation requests and overtime for employees to meet operational requirements while maintaining budgeted allocations; and
Added 3 days ago
CN
Coordinator, Customer Service
Canadian North
Yellowknife, NT
- Part-time
Customer Service Coordinators provide leadership and support to front-line staff while also working alongside them as active Customer Service Agents. They help guide daily operations,…
Added 3 days ago
FH
Administrative Support Clerk, Mental Health and Substance Use Services
Fraser Health
Surrey, BC
- Full-time
…calls for staff, taking messages, answering routine inquiries and providing information of a general nature, receiving visitors, and determining when an issue or emergent situation requires…
Added 3 days ago
Registration/Unit Clerk - Surrey Memorial Hospital
Fraser Health
Surrey, BC
Coordinates the scheduling of follow-up appointments/tests for unit patients in other departments by receiving appointment/test requests and making appointments.
Added 3 days ago
HE
Project Coordinator
Hall Electrical Ltd
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
Hall Electrical Ltd. is seeking an organized and proactive Electrical Project Coordinator to support electrical construction projects throughout the Lower Mainland. This role works closely…
Added 3 days ago
G
Project Coordinator - Infrastructure
Graham
Calgary, AB
- Full-time
Graham is actively recruiting for a Project Coordinator supporting the Infrastructure Division. Reporting to the Project Manager the Project Coordinator provides essential support to…
Added 3 days ago
Clerkship Coordinator – MED 3-4
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
The Clerkship Curriculum Coordinator manages the administrative, operational, and logistical execution of clinical rotations for third- and fourth-year medical students. Reporting to the…
Added 3 days ago
FN
Human Resources & Volunteer Services Coordinator
Feed Nova Scotia
Dartmouth, NS
- Full-time
Human Resources & Volunteer Services Coordinator exists to strengthen organizational capacity and cultivate inclusive, supportive workplace culture across the organization. By providing…
Added 3 days ago
SI
Human Resources Coordinator
Shannex Incorporated
Halifax, NS
- Full-time
Liaise with Payroll and operational Leaders to resolve scheduling and timekeeping issues and ensure accurate information is submitted by deadlines.

Fraser Health

Coordinator, Workforce Optimization Staffing Services

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary · Full-time

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Job details

Pay: The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary
Job type: Full-time
Apply by: Oct 14, 2027
Posting language: English
Posted: Oct 14, 2026

Original job description

Salary

The salary range for this position is CAD $38.88 - $55.89 / hour
Job Summary

Fraser Health is looking for an accomplished and passionate Coordinator, Workforce Optimization Staffing Services to join our Staffing Services team. In this role you will be responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs.

Key Responsibilities:

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff.
Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff.
Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements.
Addresses scheduling issues immediately.
Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.
Oversees and coordinates the delivery/daily activities within the designated Staffing services area.
Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations.
Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available.
Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union.
Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.

Qualifications:

Recognized degree in a related discipline.
Three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems.
An equivalent combination of education, training and experience may be considered.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Leader, the Coordinator is the primary point of contact for management staff related to scheduling and/or timekeeping. The Coordinator is responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs. The Coordinator is in constant contact with their designated customer group to ensure understanding of future service demands and workforce plans. Develops procedures and processes to ensure timely and effectively delivery of services within own portfolio and ensures alignment with the Workforce Optimization vision and strategies. Develops and/or coordinates orientation for new hires in consultation with customer group and Employee Experience. Provides direction, supervision and guidance to scheduling staff and leads the team by fostering a motivating and respectful workplace. Primary working relationships are with Staffing Services team, Employee Experience teams and clinical program/service leaders throughout the designated area.

Responsibilities

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff. Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff. Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements. Addresses scheduling issues immediately. Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.
Oversees and coordinates the delivery/daily activities within the designated Staffing services area. Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations. Conducts performance reviews and performance conversations. Clearly defines appropriate workplace behaviour. Prevents/intervenes in all incidents of conflict, inappropriate comments or conduct involving staff and stakeholders. Defines specific objectives on disciplinary issues. Follows up with staff on issues requiring disciplinary action.
Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available. Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union. Ensures incident reports are completed and provides Leader with a copy of the completed incident reports. Identifies and develops recommendations to improve safety of the workplace; liaises with Workplace Health to ensure recommendations are implemented and obtain information regarding the status of ill/injured team members.
Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.
Works with designated Manager to develop and maintain procedures and processes to ensure staffing coverage in all specified units 24-hours a day. Monitors and evaluates service delivery to ensure customer needs are being met based on measurable indicators and best practice.
Works with customer group to assess required employee skill set levels and develop training and orientation strategies/programs for staff including coordinating set up/access to appropriate information systems.
Ensures timekeeping system is compliant with Ministry of Health, BC healthcare collective agreements and other regulatory bodies (HRDC, CCRA, HEABC) and ensures changes are introduced in a timely and effective manner.
Ensures all relevant audits are conducted and completed prior to timecard being exported to Payroll.
Provides direction and guidance to staff regarding scheduling and/or timekeeping systems and liaises with appropriate Information Systems teams and/or vendor to ensure uninterrupted service during system changes/enhancements.
Works with designated Leader to develop and initiate communications to portfolio group on changes within designated area, new processes and status of projects.
Prepares and/or ensures the preparation of relevant reference material and documentation to enable consistent application of practices within area.
Maintains awareness of current trends in staffing and/or timekeeping management and related technology and actively contributes information for the improvement and/or development of innovative approaches to service delivery.

Qualifications

QUALIFICATIONS:

Recognized degree in a related discipline, supplemented with three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems, or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous, and creates the conditions for people to succeed.

Professional/Technical Capabilities

Working knowledge of applicable regulations, legislation and collective agreements.
Demonstrated ability to lead staff and foster a motivating, engaging and respectful workplace.
Demonstrated leadership abilities to align the workforce to meet the needs of our patient populations, by supporting best practices across all programs, sites and services, in collaboration with frontline managers.
Demonstrated ability to work and lead within a matrix reporting structure.
Applies excellent time management and multi-tasking skills to prioritize and complete assignments and schedule activities in a manner that optimizes effectiveness and contributes to team success.
Proven proficiency leading collaborative practice with a process of continuous communication and shared decision-making among healthcare providers.
Ability to operate related equipment including applicable software applications.
Physical ability to carry out the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

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More about this job

Responsibilities

The Coordinator is responsible for investigating customer service needs, managing complex staffing and timekeeping requests, and developing strategies to align resource availability with operational requirements. They also oversee daily staffing activities, mentor staff, and ensure compliance with collective agreements and organizational policies.

Requirements

Candidates must possess a recognized degree in a related discipline and at least three years of recent experience in a large complex organization using automated scheduling or timekeeping systems. An equivalent combination of education, training, and experience may also be considered.

Skills

Workforce planning
Staffing services
Timekeeping systems
Human resources policies
Performance management
Conflict resolution
Scheduling
Recruitment
Leadership
Stakeholder management
Data analysis
Operational planning
Regulatory compliance
Communication strategies
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Workforce Optimization
Staffing Services
Timekeeping
Human Resources
Scheduling Systems
Recruitment
Performance Reviews
Collective Agreements
Healthcare Administration
Operational Requirements
Stakeholder Engagement
Conflict Resolution
Workforce Planning
Attendance Support
Payroll Audits
Clinical Program Support
Leadership
Mentoring
Regulatory Compliance
Process Improvement

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