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Added 26 mins ago
CG
After School Program Coordinator
Camp Gencheff
Stratford, PE
- Other
Camp Gencheff is looking for an enthusiastic, caring, and organized After School Program Coordinator to lead our after-school programming for children and youth, including participants with…
Added 36 mins ago
SC
Construction Project Coordinator
Sky Contracting Inc.
Toronto, ON
- Full-time
We are currently seeking a motivated Construction/Renovation Project Coordinator to join our expanding team.
Added 36 mins ago
Post Purchase Operations Coordinator - Temporary 12 months
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
You will work within the Post-Purchase team and closley with Store Operations, Supply Chain, IT, Inventory and Customer Care.
Added 1 hour ago
TR
Program Coordinator
The Reach Foundation Inc
Charlottetown, PE
- Full-time
The Program Coordinator will work collaboratively with the Program Team to create and host activities daily for participants in the Building Your Foundation program. This program provides…
Added 1 hour ago
TT
coordinator
The TJX Companies, Inc.
Surrey, BC
- Full-time
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Added 2 hours ago
DA
Sign language Interpreter, Part-Time
Delta Alpha Pi-Gamma Omicron Chapter
Montreal, QC · Urban agglomeration of Montreal, QC
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Added 3 hours ago
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Added 3 hours ago
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NS · Brookfield, Nova Scotia
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NS · Dartmouth, Nova Scotia
- Full-time
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Added 3 hours ago
Site Lead - Program Development and Evaluation (MLSE - West)
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
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Added 3 hours ago
Service Coordinator
Laura Canada
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Added 3 hours ago
A
Fit Technician
Ardene
Laval, QC
- Full-time
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Added 3 hours ago
A
Operations Communications Coordinator
Ardene
Laval, QC
- Full-time
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Added 3 hours ago
A
Operational Excellence Manager
Ardene
Laval, QC
- Full-time
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Added 3 hours ago
Career Education and Co-op Program Coordinator, College of Engineering
University of Saskatchewan
Saskatoon, SK
The career education and co-op programming coordinator oversees the centre and leads the development, evaluation, revision, and delivery of co-operative program courses and career-related…
Added 3 hours ago
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University of Saskatchewan
Saskatoon, SK
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Added 3 hours ago
Research Coordinator, Health Equity and Social Accountability
University of Saskatchewan
Saskatoon, SK
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Added 3 hours ago
A
International Logistics Coordinator
Ardene
Laval, QC
- Full-time
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Added 3 hours ago
RM
Coordinator Processing
Russel Metals
NS · Dartmouth, NS
- Full-time
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Added 3 hours ago
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Plasma Operator
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AB · Leduc County, AB
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…full-time, permanent position that reports directly to the Plant…
Added 3 hours ago
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Human Relations Recruiting Coordinator
Compass Early Learning and Care
Courtice, ON · Peterborough, ON · Durham Office
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Added 3 hours ago
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School Age Educator
Compass Early Learning and Care
Peterborough, ON · St. Anne
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…culture of growth, collaboration, and inclusivity, where every team member has the opportunity to thrive. We are committed to supporting children and families in our…
Added 3 hours ago
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Educator
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Kawartha Lakes, ON · Jack Callaghan
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…culture of growth, collaboration, and inclusivity, where every team member has the opportunity to thrive. We are committed to supporting children and families in our…
Added 3 hours ago
TE
HR Generalist
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $65,000 to $75,000 CAD / year
…and people-focused HR Generalist to join our Human Resources team. This role will support a broad range of HR functions, with a strong focus on employee engagement, employee experience,…
Added 3 hours ago
TE
Executive Assistant to Director
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $65,000 to $75,000 CAD / year
3–5+ years of experience in an Executive Assistant, Executive Coordinator, Senior Administrative or similar role.

Fraser Health

Coordinator, Workforce Optimization Staffing Services

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary · Full-time

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Job details

Pay: The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary
Job type: Full-time
Apply by: Oct 14, 2027
Posting language: English
Posted: Oct 14, 2026

Original job description

Salary

The salary range for this position is CAD $38.88 - $55.89 / hour
Job Summary

Fraser Health is looking for an accomplished and passionate Coordinator, Workforce Optimization Staffing Services to join our Staffing Services team. In this role you will be responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs.

Key Responsibilities:

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff.
Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff.
Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements.
Addresses scheduling issues immediately.
Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.
Oversees and coordinates the delivery/daily activities within the designated Staffing services area.
Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations.
Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available.
Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union.
Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.

Qualifications:

Recognized degree in a related discipline.
Three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems.
An equivalent combination of education, training and experience may be considered.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Leader, the Coordinator is the primary point of contact for management staff related to scheduling and/or timekeeping. The Coordinator is responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs. The Coordinator is in constant contact with their designated customer group to ensure understanding of future service demands and workforce plans. Develops procedures and processes to ensure timely and effectively delivery of services within own portfolio and ensures alignment with the Workforce Optimization vision and strategies. Develops and/or coordinates orientation for new hires in consultation with customer group and Employee Experience. Provides direction, supervision and guidance to scheduling staff and leads the team by fostering a motivating and respectful workplace. Primary working relationships are with Staffing Services team, Employee Experience teams and clinical program/service leaders throughout the designated area.

Responsibilities

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff. Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff. Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements. Addresses scheduling issues immediately. Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.
Oversees and coordinates the delivery/daily activities within the designated Staffing services area. Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations. Conducts performance reviews and performance conversations. Clearly defines appropriate workplace behaviour. Prevents/intervenes in all incidents of conflict, inappropriate comments or conduct involving staff and stakeholders. Defines specific objectives on disciplinary issues. Follows up with staff on issues requiring disciplinary action.
Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available. Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union. Ensures incident reports are completed and provides Leader with a copy of the completed incident reports. Identifies and develops recommendations to improve safety of the workplace; liaises with Workplace Health to ensure recommendations are implemented and obtain information regarding the status of ill/injured team members.
Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.
Works with designated Manager to develop and maintain procedures and processes to ensure staffing coverage in all specified units 24-hours a day. Monitors and evaluates service delivery to ensure customer needs are being met based on measurable indicators and best practice.
Works with customer group to assess required employee skill set levels and develop training and orientation strategies/programs for staff including coordinating set up/access to appropriate information systems.
Ensures timekeeping system is compliant with Ministry of Health, BC healthcare collective agreements and other regulatory bodies (HRDC, CCRA, HEABC) and ensures changes are introduced in a timely and effective manner.
Ensures all relevant audits are conducted and completed prior to timecard being exported to Payroll.
Provides direction and guidance to staff regarding scheduling and/or timekeeping systems and liaises with appropriate Information Systems teams and/or vendor to ensure uninterrupted service during system changes/enhancements.
Works with designated Leader to develop and initiate communications to portfolio group on changes within designated area, new processes and status of projects.
Prepares and/or ensures the preparation of relevant reference material and documentation to enable consistent application of practices within area.
Maintains awareness of current trends in staffing and/or timekeeping management and related technology and actively contributes information for the improvement and/or development of innovative approaches to service delivery.

Qualifications

QUALIFICATIONS:

Recognized degree in a related discipline, supplemented with three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems, or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous, and creates the conditions for people to succeed.

Professional/Technical Capabilities

Working knowledge of applicable regulations, legislation and collective agreements.
Demonstrated ability to lead staff and foster a motivating, engaging and respectful workplace.
Demonstrated leadership abilities to align the workforce to meet the needs of our patient populations, by supporting best practices across all programs, sites and services, in collaboration with frontline managers.
Demonstrated ability to work and lead within a matrix reporting structure.
Applies excellent time management and multi-tasking skills to prioritize and complete assignments and schedule activities in a manner that optimizes effectiveness and contributes to team success.
Proven proficiency leading collaborative practice with a process of continuous communication and shared decision-making among healthcare providers.
Ability to operate related equipment including applicable software applications.
Physical ability to carry out the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

Learn more >

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More about this job

Responsibilities

The Coordinator is responsible for investigating customer service needs, managing complex staffing and timekeeping requests, and developing strategies to align resource availability with operational requirements. They also oversee daily staffing activities, mentor staff, and ensure compliance with collective agreements and organizational policies.

Requirements

Candidates must possess a recognized degree in a related discipline and at least three years of recent experience in a large complex organization using automated scheduling or timekeeping systems. An equivalent combination of education, training, and experience may also be considered.

Skills

Workforce planning
Staffing services
Timekeeping systems
Human resources policies
Performance management
Conflict resolution
Scheduling
Recruitment
Leadership
Stakeholder management
Data analysis
Operational planning
Regulatory compliance
Communication strategies
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Workforce Optimization
Staffing Services
Timekeeping
Human Resources
Scheduling Systems
Recruitment
Performance Reviews
Collective Agreements
Healthcare Administration
Operational Requirements
Stakeholder Engagement
Conflict Resolution
Workforce Planning
Attendance Support
Payroll Audits
Clinical Program Support
Leadership
Mentoring
Regulatory Compliance
Process Improvement

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