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Added 6 mins ago
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Senior Salesforce Developer
CGI
Victoria, BC
- Full-time
Lead the technical design and hands on development of custom Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL/SOSL, and the Salesforce APIs.
Added 6 mins ago
F
Senior Content Creator - Fitbox
Fitbox
Markham, ON
- Full-time
A strong portfolio showing videos you personally completed from idea development through shooting, editing and publishing.
Added 6 mins ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
As Research Assistant (public engagement), you will be responsible for the development, implementation, and evaluation of CADeN’s public engagement campaign. As part of this work, you will…
Added 6 mins ago
K
Senior Manager, Technology Strategy & Digital Transformation
KPMG
Vancouver, BC
- Full-time
Lead the development of AI strategies and roadmaps that connect priority use cases with data, technology, governance, risk and operating model considerations.
Added 6 mins ago
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Manager, Technology Strategy & Digital Transformation
KPMG
Vancouver, BC
- Full-time
…investments with business priorities. The successful candidate will lead client delivery across CIO Advisory, IT strategy, IT operating model, technology assessment, roadmap, system…
Added 22 mins ago
A
Program Director
APPLY
Toronto, ON
- Full-time
Expertise in Agile, Kanban, Waterfall, and agentic delivery frameworks across the full software development lifecycle.
Added 22 mins ago
A
Project Management Lead - Talent Pipeline
APPLY
Canada
- Full-time
As a Project Management Lead at APPLY, you will sit at the intersection of delivery, people, and growth, owning multi-track programs and portfolios across digital strategy, products,…
Added 36 mins ago
A
R&D Test Manager (Software - Validation & Verification)
Actalent
Ottawa, ON · Nepean, ON
- $145,000 to $195,000 CAD / year
- Full-time
We are seeking a hands-on Software Validation & Verification Manager to lead the verification and validation function supporting fiber-optical production and laboratory testing product…
Added 36 mins ago
A
R&D Test Manager (Software - Validation & Verification)
Actalent
Ottawa, ON · Nepean, ON
- $145,000 to $195,000 CAD / year
- Full-time
We are seeking a hands-on Software Validation & Verification Manager to lead the verification and validation function supporting fiber-optical production and laboratory testing product…
Added 37 mins ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
We are looking for a full-time, permanent Senior Manager to lead our small business practice in Winnipeg, Manitoba. This role suits an experienced small business practitioner who knows…
Added 1 hour ago
ED
Construction Project Manager
Elite Developments
Burlington, ON
- Full-time
Brooklyn Construction is seeking a driven and experienced Construction Project Manager to lead the on-site delivery of residential construction projects in the Ontario region. This hands-on…
Added 1 hour ago
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Sr. CRM Account Executive
Jobgether
Canada
- $197,300 to $265,300 CAD / year
- Full-time
Lead executive briefings, discovery workshops, and use-case pilots to identify business challenges and validate potential solutions.
Added 1 hour ago
A
Head of Product
Aimhire
Toronto, ON
- Full-time
Build and lead a high-performing product team.
Added 1 hour ago
Events Sales Specialist | Sports, Festivals & Community Events
Rogers Communications
Toronto, ON
Drive sales and lead conversion by completing sales on-site where possible and following up promptly on opportunities.
Added 2 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 2 hours ago
ML
Continuous Improvement Manager
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
The Continuous Improvement Manager will lead the onsite Lean Production System (LPS) program, acting as the key driver to advance the plant’s operational maturity across all facets of the…
Added 2 hours ago
T
Hosting Systems Administrator
Thales
Ottawa, ON
- Full-time
Provide suggestions to team lead/manager in creating your professional development and training plan.
Added 2 hours ago
GA
Solutions Engineer Intern
Geekplus America Inc
Markham, ON
- Internship
…internship, the focus will be on data analysis, CAD layout development, solution modifications, and developing practical AI-enabled tools. As the intern gains experience, we expect them to…
Added 2 hours ago
AS
Senior Project Manager – VR & Immersive Training (Canada only)
Aequilibrium Software Inc.
Remote, Canada
- $110,000 to $130,000 CAD / year
- Full-time
- Remote
Strong understanding of the software development l
Added 3 hours ago
A
Intermediate Software Developer
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Intermediate Full Stack Software Developer, you will design, develop, test, and maintain robust application features across the full software development lifecycle to optimize…
Added 3 hours ago
F
Senior Building Design (CSA) Specialist
Fluor
Vancouver, BC
- Full-time
…technical competence. This position serves as an Architectural Area Lead or Lead on assigned projects or performs complex architectural assignments, evaluates, selects and applies advanced…
Added 3 hours ago
F
Intermediate Building Design (CSA) Specialist
Fluor
Vancouver, BC
- Full-time
…technical competence. This position supports the Architectural Area Lead or Lead on assigned projects and evaluates, selects, and applies standard architectural techniques to a medium set…
Added 3 hours ago
M
Cloud Solution Architect - AI Apps - Full-time LOA backfill
Microsoft
Calgary, AB · Vancouver, BC
- Full-time
Software development practices including DevOps and CI/CD toolchains (GitHub, Azure DevOps, Jenkins, Spinnaker).
Added 3 hours ago
T
Senior Maintenance Scheduler
Thales
Halifax, NS
- Full-time
Thales has a vacancy for a Senior Maintenance Scheduler, reporting to the Coastal Planning Team Lead, leads the day-to-day activities of the Coastal Scheduling team in coordinating,…
Added 3 hours ago
H
Consultant Business Systems
HSBC
Toronto, ON
- Full-time
Working closely with the HSBC IT teams locally and globally, the TREATS IT Team is responsible for all IT development and support activities related to the TREATS application.

Fraser Health

Coordinator, Workforce Optimization Staffing Services

UNAVAILABLE, New Westminster, BC, V3L 3B9, Canada

The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary · Full-time

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Job details

Pay: The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary
Job type: Full-time
Apply by: Nov 3, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Salary

The salary range for this position is CAD $38.88 - $55.89 / hour
Job Summary

Fraser Health is looking for an accomplished and passionate Coordinator, Workforce Optimization Staffing Services to join our Staffing Services team. In this role you will be responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs.

Key Responsibilities:

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff.
Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff.
Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements.
Addresses scheduling issues immediately.
Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.
Oversees and coordinates the delivery/daily activities within the designated Staffing services area.
Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations.
Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available.
Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union.
Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.

Qualifications:

Recognized degree in a related discipline.
Three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems.
An equivalent combination of education, training and experience may be considered.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Leader, the Coordinator is the primary point of contact for management staff related to scheduling and/or timekeeping. The Coordinator is responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs. The Coordinator is in constant contact with their designated customer group to ensure understanding of future service demands and workforce plans. Develops procedures and processes to ensure timely and effectively delivery of services within own portfolio and ensures alignment with the Workforce Optimization vision and strategies. Develops and/or coordinates orientation for new hires in consultation with customer group and Employee Experience. Provides direction, supervision and guidance to scheduling staff and leads the team by fostering a motivating and respectful workplace. Primary working relationships are with Staffing Services team, Employee Experience teams and clinical program/service leaders throughout the designated area.

Responsibilities

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff. Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff. Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements. Addresses scheduling issues immediately. Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.
Oversees and coordinates the delivery/daily activities within the designated Staffing services area. Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations. Conducts performance reviews and performance conversations. Clearly defines appropriate workplace behaviour. Prevents/intervenes in all incidents of conflict, inappropriate comments or conduct involving staff and stakeholders. Defines specific objectives on disciplinary issues. Follows up with staff on issues requiring disciplinary action.
Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available. Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union. Ensures incident reports are completed and provides Leader with a copy of the completed incident reports. Identifies and develops recommendations to improve safety of the workplace; liaises with Workplace Health to ensure recommendations are implemented and obtain information regarding the status of ill/injured team members.
Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.
Works with designated Manager to develop and maintain procedures and processes to ensure staffing coverage in all specified units 24-hours a day. Monitors and evaluates service delivery to ensure customer needs are being met based on measurable indicators and best practice.
Works with customer group to assess required employee skill set levels and develop training and orientation strategies/programs for staff including coordinating set up/access to appropriate information systems.
Ensures timekeeping system is compliant with Ministry of Health, BC healthcare collective agreements and other regulatory bodies (HRDC, CCRA, HEABC) and ensures changes are introduced in a timely and effective manner.
Ensures all relevant audits are conducted and completed prior to timecard being exported to Payroll.
Provides direction and guidance to staff regarding scheduling and/or timekeeping systems and liaises with appropriate Information Systems teams and/or vendor to ensure uninterrupted service during system changes/enhancements.
Works with designated Leader to develop and initiate communications to portfolio group on changes within designated area, new processes and status of projects.
Prepares and/or ensures the preparation of relevant reference material and documentation to enable consistent application of practices within area.
Maintains awareness of current trends in staffing and/or timekeeping management and related technology and actively contributes information for the improvement and/or development of innovative approaches to service delivery.

Qualifications

QUALIFICATIONS:

Recognized degree in a related discipline, supplemented with three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems, or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous, and creates the conditions for people to succeed.

Professional/Technical Capabilities

Working knowledge of applicable regulations, legislation and collective agreements.
Demonstrated ability to lead staff and foster a motivating, engaging and respectful workplace.
Demonstrated leadership abilities to align the workforce to meet the needs of our patient populations, by supporting best practices across all programs, sites and services, in collaboration with frontline managers.
Demonstrated ability to work and lead within a matrix reporting structure.
Applies excellent time management and multi-tasking skills to prioritize and complete assignments and schedule activities in a manner that optimizes effectiveness and contributes to team success.
Proven proficiency leading collaborative practice with a process of continuous communication and shared decision-making among healthcare providers.
Ability to operate related equipment including applicable software applications.
Physical ability to carry out the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

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More about this job

Responsibilities

The Coordinator is responsible for managing staffing and timekeeping services, including investigating customer needs and resolving scheduling conflicts. They also oversee workforce planning, recruitment, and performance management to ensure operational requirements are met.

Requirements

Candidates must possess a recognized degree in a related discipline and at least three years of recent experience in a large complex organization. Proficiency with automated scheduling and timekeeping systems is required.

Skills

Workforce planning
Staffing management
Timekeeping systems
Human resources policies
Conflict resolution
Performance management
Scheduling
Recruitment
Stakeholder management
Data analysis
Leadership
Communication strategies
Operational planning
Regulatory compliance
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Workforce Optimization
Staffing Services
Human Resources
Timekeeping
Scheduling Systems
Recruitment
Performance Reviews
Collective Agreements
Workforce Planning
Healthcare
Stakeholder Engagement
Operational Requirements
Conflict Resolution
Attendance Support
Payroll
Regulatory Compliance
Leadership
Mentoring
Orientation
Incident Reporting

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