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Added 45 mins ago
BW
Registered Nurse (RN), Families In Recovery Program (FIR) - BC Women's Hospital and Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
Two (2) years’ recent experience providing acute or community health nursing care/services to clients who have concurrent psychiatric and/or substance abuse/misuse disorders including one…
Added 2 hours ago
TA
Tooling and Ground Support Equipment Coordinator
Top Aces
Saguenay, QC
- Full-time
…who identified an opportunity to improve military readiness training, Top Aces has since established itself as the world leader in contracted adversary air (ADAIR) services and joint…
Added 2 hours ago
Pricing Coordinator
Univar Solutions
Calgary, AB
Reporting to the Pricing Coordinator Supervisor, the Pricing Coordinator is a key member of our Margin Management team and works closely alongside our Product Management, District…
Added 2 hours ago
Fuel Distribution Co-op Student
UFA Co-operative Ltd.
Calgary, AB
Work alongside the Distribution Coordinator on Inventory Optimization, communicate the targets to the carriers and monitor inventory levels for compliance. Provide forecasts and directions…
Added 2 hours ago
CO
Project Coordinator - Capital Projects - Training Opportunity
City of Kamloops
Kamloops, BC
- Full-time
Fleet Service Advisor – Training Opportunity - City of Kamloops
Added 2 hours ago
CO
Project Coordinator - Capital Projects
City of Kamloops
Kamloops, BC
- Full-time
Project Coordinator - Capital Projects - Training Opportunity - City of Kamloops
Added 2 hours ago
W(
Employment Support Worker
WINS (Women In Need Society)
Calgary, AB
- Full-time
Reporting to the Employment Services Coordinator, the Employment Support Worker is responsible for the delivery and facilitation of employment services programs such as but not limited to…
Added 2 hours ago
CO
Fleet Service Advisor – Training Opportunity
City of Kamloops
Kamloops, BC
- Full-time
Project Coordinator - Capital Projects - Training Opportunity - City of Kamloops
Added 3 hours ago
CO
Fleet Services Advisor
City of Kamloops
Kamloops, BC
- Full-time
Project Coordinator - Capital Projects - Training Opportunity - City of Kamloops
Added 3 hours ago
T
Security Remediation & Resilience Lead, BWI
TD
Toronto, ON
- Full-time
As the BWI Security & Resiliency Lead, you will serve as the central coordinator and execution leader responsible for driving delivery oversight, governance, stakeholder alignment, and…
Added 3 hours ago
HI
Project Coordinator
HUB International
Vancouver, BC · Toronto, ON
- Full-time
The Project Coordinator will play a key role in improving operational efficiency in our National Employee Benefits & Retirement division through contribution and oversight of our many…
Added 3 hours ago
FH
Coordinator, Workforce Optimization Staffing Services
Fraser Health
New Westminster, BC
- Full-time
Fraser Health is looking for an accomplished and passionate Coordinator, Workforce Optimization Staffing Services to join our Staffing Services team. In this role you will be responsible…
Added 4 hours ago
TS
Kettle Area Team Lead (Daytime)
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Full-time
Attend a day of training/orientation on The Salvation Army and the Christmas Kettle Campaign.
Added 4 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and…
Added 4 hours ago
GO
Bilingual Apprenticeship Training Coordinator
Government of Manitoba
Winnipeg, MB
- Full-time
Apprenticeship Manitoba, Workforce Development & Training
Added 4 hours ago
N
Coordinator, Training
Nutrien
Fort Saskatchewan, AB
- Full-time
Training Content Development - Content owner/caretaker/developer for general/mandatory training and onboarding training at their site. The Training Coordinator needs to act as a gatekeeper…
Added 4 hours ago
G
Coordinator, Health, Safety & Environment - Energy & Utilities
GTel
London, ON
- $58,760 to $73,450 CAD / year
- Full-time
The Coordinator, Health, Safety & Environment (HSE) supports a large, primarily field-based workforce of 850+ employees delivering Damage Prevention and Energy Services across Ontario and…
Added 4 hours ago
Child and Youth Program Instructor-Panorama Child and Youth Camps
Capital Regional District
North Saanich, BC
Business Unit: Parks Recreation and Environmental Services
Added 4 hours ago
FH
RN, Cardiac Inpatient Units or Cardiac Interventional Day Care (DCIU; ICRU) - Cardiac Care Unit - Abbotsford Regional Hospital and Cancer Centre
Fraser Health Authority
Abbotsford, BC
- $41.42 to $59.52 CAD / hour
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 4 hours ago
CO
RCMP Community Engagement
City of Cranbrook
Cranbrook, BC
- Full-time
The Crime Prevention / Community Programs Coordinator will be responsible for working within established guidelines to lead, direct, develop, promote, coordinate and evaluate detachment…
Added 4 hours ago
TC
Abilities Management Consultant
The Corporation of The City of Victoria
Victoria, BC
- Other
…responsible for timely and effective case management, rehabilitation services, stay at work\return to work planning for employees. The Abilities Management Consultant collaborates with…
Added 4 hours ago
AE
Underground Emergency Response Specialist
Agnico Eagle Mines Limited
Cochrane, ON
- Full-time
…administrative, and supervisory responsibilities associated with the training programs put in place by the Emergency Response Coordinator. You must possess extensive technical competence in…
Added 4 hours ago
MP
Donor Relations Coordinator
Mission Possible
Vancouver, BC
- Part-time
The Donor Relations Coordinator works closely with the Manager of Development and the Development Operations Coordinator to strengthen donor relationships, stewardship systems, and donor…
Added 4 hours ago
TP
C3H - LPN – Assisted Living Coordinator (Part-Time, Temporary)
Tor Properties Management Inc.
Three Hills, AB
- $34 CAD / hour
- Part-time
The Assisted Living Coordinator coordinates and oversees resident care services so that residents receive high-quality, person-centered care that promotes dignity, independence, and quality…
Added 4 hours ago
VL
LPN – Assisted Living Coordinator (Part-Time, Temporary)
Vantage Living Inc.
Three Hills, AB
- $34 USD / hour
- Part-time
The Assisted Living Coordinator coordinates and oversees resident care services so that residents receive high-quality, person-centered care that promotes dignity, independence, and quality…

Fraser Health

Coordinator, Workforce Optimization Staffing Services

UNAVAILABLE, New Westminster, BC, V3L 3B9, Canada

The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary · Full-time

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Job details

Pay: The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary
Job type: Full-time
Apply by: Nov 3, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Salary

The salary range for this position is CAD $38.88 - $55.89 / hour
Job Summary

Fraser Health is looking for an accomplished and passionate Coordinator, Workforce Optimization Staffing Services to join our Staffing Services team. In this role you will be responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs.

Key Responsibilities:

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff.
Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff.
Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements.
Addresses scheduling issues immediately.
Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.
Oversees and coordinates the delivery/daily activities within the designated Staffing services area.
Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations.
Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available.
Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union.
Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.

Qualifications:

Recognized degree in a related discipline.
Three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems.
An equivalent combination of education, training and experience may be considered.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to the Leader, the Coordinator is the primary point of contact for management staff related to scheduling and/or timekeeping. The Coordinator is responsible for investigating and determining customer service needs, dealing with difficult staffing and/or timekeeping requests, facilitating resolution to staffing and/or timekeeping problems and planning and developing strategies to close the gap between resource availability and resource needs. The Coordinator is in constant contact with their designated customer group to ensure understanding of future service demands and workforce plans. Develops procedures and processes to ensure timely and effectively delivery of services within own portfolio and ensures alignment with the Workforce Optimization vision and strategies. Develops and/or coordinates orientation for new hires in consultation with customer group and Employee Experience. Provides direction, supervision and guidance to scheduling staff and leads the team by fostering a motivating and respectful workplace. Primary working relationships are with Staffing Services team, Employee Experience teams and clinical program/service leaders throughout the designated area.

Responsibilities

Utilizes human resources policies and procedures to recruit, hire, mentor and retain staff. Identifies workplace issues and recommends strategies that affect the recruitment, retention and engagement of staff. Contributes and coordinates workforce plans according to strategic goals and objectives. Establishes workload assignments and priorities to meet operational requirements. Addresses scheduling issues immediately. Identifies vacancies, interviews internal/external applicants, makes hiring decisions and processes required documentation.
Oversees and coordinates the delivery/daily activities within the designated Staffing services area. Ensures clinical program/service needs are met and liaises with key stakeholders on the achievement of program goals and objectives.
Regularly meets with staff to set clear performance parameters and provide continuous communications strategies. Continuously clarifies performance expectations. Conducts performance reviews and performance conversations. Clearly defines appropriate workplace behaviour. Prevents/intervenes in all incidents of conflict, inappropriate comments or conduct involving staff and stakeholders. Defines specific objectives on disciplinary issues. Follows up with staff on issues requiring disciplinary action.
Coordinates requests for vacation, education and leaves of absence; ensures vacancies are filled, communicates scheduling changes, ensures resources are available. Reviews staffing levels with management team to determine operational requirements, seniority, etc., grant/deny requests. Approves/signs off on timekeeping records.
Acts as the employer representative in Attendance Support and other meetings with staff, Human Resources and the Union. Ensures incident reports are completed and provides Leader with a copy of the completed incident reports. Identifies and develops recommendations to improve safety of the workplace; liaises with Workplace Health to ensure recommendations are implemented and obtain information regarding the status of ill/injured team members.
Meets regularly with customer groups to identify service needs and develop understanding of current work processes and problem areas and to develop strategies to meet staffing and/or timekeeping requirements.
Works with designated Manager to develop and maintain procedures and processes to ensure staffing coverage in all specified units 24-hours a day. Monitors and evaluates service delivery to ensure customer needs are being met based on measurable indicators and best practice.
Works with customer group to assess required employee skill set levels and develop training and orientation strategies/programs for staff including coordinating set up/access to appropriate information systems.
Ensures timekeeping system is compliant with Ministry of Health, BC healthcare collective agreements and other regulatory bodies (HRDC, CCRA, HEABC) and ensures changes are introduced in a timely and effective manner.
Ensures all relevant audits are conducted and completed prior to timecard being exported to Payroll.
Provides direction and guidance to staff regarding scheduling and/or timekeeping systems and liaises with appropriate Information Systems teams and/or vendor to ensure uninterrupted service during system changes/enhancements.
Works with designated Leader to develop and initiate communications to portfolio group on changes within designated area, new processes and status of projects.
Prepares and/or ensures the preparation of relevant reference material and documentation to enable consistent application of practices within area.
Maintains awareness of current trends in staffing and/or timekeeping management and related technology and actively contributes information for the improvement and/or development of innovative approaches to service delivery.

Qualifications

QUALIFICATIONS:

Recognized degree in a related discipline, supplemented with three (3) years' recent, related experience within a large complex organization working with automated scheduling and/or timekeeping systems, or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous, and creates the conditions for people to succeed.

Professional/Technical Capabilities

Working knowledge of applicable regulations, legislation and collective agreements.
Demonstrated ability to lead staff and foster a motivating, engaging and respectful workplace.
Demonstrated leadership abilities to align the workforce to meet the needs of our patient populations, by supporting best practices across all programs, sites and services, in collaboration with frontline managers.
Demonstrated ability to work and lead within a matrix reporting structure.
Applies excellent time management and multi-tasking skills to prioritize and complete assignments and schedule activities in a manner that optimizes effectiveness and contributes to team success.
Proven proficiency leading collaborative practice with a process of continuous communication and shared decision-making among healthcare providers.
Ability to operate related equipment including applicable software applications.
Physical ability to carry out the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

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More about this job

Responsibilities

The Coordinator is responsible for managing staffing and timekeeping services, including investigating customer needs and resolving scheduling conflicts. They also oversee workforce planning, recruitment, and performance management to ensure operational requirements are met.

Requirements

Candidates must possess a recognized degree in a related discipline and at least three years of recent experience in a large complex organization. Proficiency with automated scheduling and timekeeping systems is required.

Skills

Workforce planning
Staffing management
Timekeeping systems
Human resources policies
Conflict resolution
Performance management
Scheduling
Recruitment
Stakeholder management
Data analysis
Leadership
Communication strategies
Operational planning
Regulatory compliance
Mentoring

Visa sponsorship

Not detected in the job text

Keywords

Workforce Optimization
Staffing Services
Human Resources
Timekeeping
Scheduling Systems
Recruitment
Performance Reviews
Collective Agreements
Workforce Planning
Healthcare
Stakeholder Engagement
Operational Requirements
Conflict Resolution
Attendance Support
Payroll
Regulatory Compliance
Leadership
Mentoring
Orientation
Incident Reporting

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