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Added 2 hours ago
TO
Personal Support Worker- Regular Part Time (Long Term Care)
THE ONEILL CENTRE
Hamilton, ON
- Part-time
PSW Certification from a program that is at least six hundred (600) hours in duration counting both class time and practical experience.
Added 2 hours ago
SS
Personal Support Worker | Permanent Part Time Evenings| 4 Shifts
Sienna Senior Living
Elmira, ON
- Part-time
…form a deep understanding of your residents and their living experience. You will build relationships with the residents and their family members, offering a variety of support options and…
Added 2 hours ago
HM
Pediatrics
Health Match BC
Chilliwack, BC
- Full-time
…graduates must provide a letter of reference from their residency program director and fellowship…
Added 3 hours ago
AH
Medical Radiation Technologist II
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
CT training courses or registration. A minimum of two years of general technical experience. Previous experiences in appropriate imaging modality and general knowledge of computers. Good…
Added 3 hours ago
Patient Care Coordinator - Registered Nurse - Rehab Units - Queens Park Care Centre
Fraser Health
New Westminster, BC
Queens Park Care Centre (QPCC) is located in New Westminster and provides rehabilitation services, an adult day program and a long-term care community. QPCC has an outpatient rehab service…
Added 4 hours ago
E
Healthcare Aide (HCA) Part Time (PT)
Extendicare
Winnipeg, MB · LTC - Vista Park Lodge (Nova Vista Dr.)
- Part-time
Reporting to the Director of Health & Wellness, the Health Care Aide provides personal care
Added 6 hours ago
OH
Case Management Assistant
Olathe Health
Pavilion 1, BC
- Full-time
Communicates timely, relevant and accurate information to the Case Managers and professionals involved with patient’s care; maintains routine communication with case managers on the status…
Added 6 hours ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 6 hours ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
Four Pillars: Patient-First | People-Centred | Partnership-Based | Progress-Focused
Added 7 hours ago
MS
Quality Assurance and Process Lead
Mount Sinai Hospital (Toronto), Sinai Health
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Senior Clinical Program Director Surgical Services, the Lead is a key facilitator in managing the overall processes for Sinai Health related to a key Access to Care…
Added 8 hours ago
Rehabilitation Aide
Optima Living
Calgary, AB
…journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a personal mission has grown into one of Western Canada’s leading…
Added 8 hours ago
UO
Program Administrator, Clinical Skills
University of Victoria
Victoria, BC
- Full-time
The Program Administrator is primarily located at the Clinical Academic Campus Royal Jubilee Hospital site. The position reports to the Curriculum Manager, Year 1 & 2, and works…
Added 9 hours ago
IH
Executive Director | Clinical Operations
Interior Health Authority
Kamloops, BC
- Full-time
The Executive Director is a member of the Clinical Operations Leadership Team and is accountable to the Chief Operating Officer for the planning, delivery, and evaluation of clinical…
Added 9 hours ago
WC
Pharmacist - Family Practice Health Centre
Women's College Hospital
Toronto, ON · Greater Toronto Area, Canada
- $53.3 to $65.51 CAD / hour
- Full-time
Support patient care through patient visits, interprofessional team consultations and group program
Added 10 hours ago
M
Regional Sales Manager - Ontario
Medfar
Toronto, ON
- Full-time
As the Regional Sales Manager, Ontario, reporting to the Senior National Sales Director, you will lead MEDFAR’s commercial growth across Ontario. You will own the regional sales strategy,…
Added 10 hours ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Ross family takes pride in providing compassionate, quality patient…
Added 11 hours ago
Quality Assurance and Process Lead
Sinai Health
Toronto, ON
Reporting to the Senior Clinical Program Director Surgical Services, the Lead is a key facilitator in managing the overall processes for Sinai Health related to a key Access to Care…
Added 13 hours ago
SH
Medical Director 0.3 EFT
Shared Health-Soins Communs
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
The Regional Emergency Psychiatry Medical Director provides administrative oversight of psychiatric services across the emergency departments and urgent care centres of Winnipeg. The role…
Added 13 hours ago
W
Visiting Nurse Practitioner (NP)
Wasauksing
Parry Sound, ON
- Full-time
Review with the Director of Health-any and all contractual agreements regarding EMR (Telus); Referrals Apps (OCEAN); concerns and issues-impacting care (consultation with DOH)
Added 13 hours ago
SS
Registered Practical Nurse | Permanent Casual
Sienna Senior Living
Gravenhurst, ON
- Part-time
Reporting to the Director of Care, the Registered Practical Nurse is a critical role within our communities as it impacts the lives of residents.
Added 14 hours ago
UH
Nurse Practitioner, Social Medicine
University Health Network
Toronto, ON
- Full-time
…national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology,…
Added 14 hours ago
Pharmacist - Family Practice Health Centre
Women's College Hospital
Toronto, ON
Support patient care through patient visits, interprofessional team consultations and group program
Added 14 hours ago
TU
PTRC Physical Therapist
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Part-time
…procedures for clinic operations. Takes advice and guidance on patient care from the Clinic Director,…
Added 14 hours ago
SS
Registered Practical Nurse -Permanent Part Time -07:00-15:00 Hrs.
Sienna Senior Living
Toronto, ON · Scarborough, ON
- Part-time
Reporting to the Director of Care, the Registered Practical Nurse is a critical role within our communities as it impacts the lives of residents.
Added 14 hours ago
SS
Registered Nurse-Temporary Part time-(23:00-07:00 Hrs).
Sienna Senior Living
Toronto, ON · Scarborough, ON
- Part-time
Reporting to the Director of Care, the Registered Nurse will play a crucial role in providing high-quality resident care and ensuring the well-being of the residents.

Fraser Health

Manager, Clinical Operations & Program Services

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

The salary range for this position is CAD $60.75 - $87.33 / hour Job Summary · Full-time

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Job details

Pay: The salary range for this position is CAD $60.75 - $87.33 / hour Job Summary
Job type: Full-time
Apply by: Oct 8, 2027
Posting language: English
Posted: Oct 8, 2026

Original job description

Salary

The salary range for this position is CAD $60.75 - $87.33 / hour
Job Summary

Lead with purpose and make a meaningful impact on patient care at Fraser Health. As the Manager, Clinical Operations & Program Services, you will provide strategic and operational leadership for Ambulatory Daycare services, empowering multidisciplinary teams to deliver safe, high-quality, patient- and family-centered care.

In this influential leadership role, you will:

Drive clinical excellence, patient safety, and operational performance.
Inspire, mentor, and develop high-performing healthcare teams.
Oversee budgets, resources, and service delivery initiatives.
Build strong partnerships with physicians, leaders, and community stakeholders.
Lead quality improvement, innovation, and change management initiatives that enhance patient outcomes.

This opportunity is ideal for a progressive healthcare leader who thrives in a dynamic environment and is passionate about developing people, improving services, and advancing exceptional care. Be part of an organization that embraces its values of Respect, Caring, and Trust and is committed to fostering a diverse, inclusive, and welcoming workplace.

If you're ready to take the next step in your leadership career and help shape the future of patient care at Abbotsford Regional Hospital, we'd love to hear from you. Apply today and let's start the conversation.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to assigned Director(s), Clinical Operations, the Manager is accountable for managing and providing clinical and operational leadership to a front-line patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community based direct patient/client care setting. The Manager is responsible for large assigned clinical operation(s) and program service(s) through the leadership provided to staff, or the management of service contracts with contracted agencies. The Manager must directly supervise Nurses at the Level 4 or 5 classification/wage rate.

Through the direct leadership and management of people and resources, the manager oversees the operational, administrative activities of a clinical operation or program service; or, supports the operation of clinical services supports for services as provided through contracted agencies.

The Manager fosters an environment that empowers and supports individuals to provide safe, quality care; or ensures service contracts meet performance criteria that include safe, quality care.

Ensures clinical operation(s) and program service(s) at a site/community area or across sites/community areas are delivered in an effective and efficient manner through consultative advice on clinical services(s) design, policies and procedures, management and leadership or contract management.

Maintains effective communications, and where assigned a dual reporting structure, prioritizes and advises on the status of clinical services(s) objectives.

Responsibilities

Manages resources through the development of operating and capital budgets, review of expenses and the development of action plans. Reviews contracted agency budgets in terms of established contract performance criteria and liaises with agency to establish required action plans.
Provides leadership of people to foster an environment that is supportive of engagement, innovation, individual and team achievements and the provision of safe, quality care. Provides direct supervision to Nurses at the Level 4 or 5 classification/wage rate.
Recruits people, provides leadership and mentorship on individual leadership and development plans, and provides regular, ongoing, clear and meaningful feedback to provide recognition and to address performance improvement.
Reviews Fraser Health workplace indicators in areas such as retention, engagement, safety, absenteeism and overtime, and establishes department objectives and action plans.
Provides leadership for quality care, identifies risks and action plans in terms of clinical/department outcomes and acts as a change agent within the service, fostering an environment of innovation and critical thinking.
Interprets, applies and ensures operational and service contract plans meet accepted operational and/or contractual requirements, professional standards, collective agreement or other standards and legislated/contractual obligations. Investigates and responds to complaints or grievances. Represents the Department in third party venues.
Establishes and maintains effective working relationships, ongoing communications with medical staff, other departments at and across sites/community areas and other internal and external partners. Coordinates the utilization of shared resources including services, equipment, and space with other departments and/or sites.
Participates in strategic operational initiatives, project planning, clinical services development and the development of short and long term tactical clinical, operational or service plans. Assesses and advises on conflicts in terms of operational plans where leading a clinical operation and program service that report up to more than one Director.
Acts as a resource to care teams, provides expert consultative advice to other health care practitioners and acts as a resource for the assigned clinical operation(s), program services(s) or service contracts.
Acts as an advocate for patients/residents/clients and families; responds to issues in the area of clinical operations to internal and external partners and agencies; ensures compliance of the complaint review and audit process.
Co-ordinates, participates or facilitates research initiatives taking an interdisciplinary and consultative approach. Identifies emerging best practices and technologies and develops strategies for integration into operations.
Participates in the development and maintenance of administrative and clinical information systems; ensures Fraser Health, government and regulatory reporting requirements are met.
Chairs and/or participates on committees; prepares status reports to update the Director(s) and/or develops recommendations on follow up action to be taken; implements approved recommendations.
Participates in the development, implementation and negotiation of essential service contingency plans.
Ensures Director(s) is/are informed of and aware of significant events and activities in the area(s) of responsibility.

Qualifications

Completion of an undergraduate degree in health sciences or related field, plus seven (7) years’ recent related experience, including two (2) years in a leadership role; or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

Excellent oral, written and presentation skills.
Demonstrated knowledge and ability in related clinical health care practice, education and program planning, development, implementation and evaluation.
Ability to plan, prioritize and carry out projects.
Knowledge of department management processes under collective agreements.
Demonstrated knowledge of budget planning and preparation principles, concepts and methods.
Demonstrated ability to provide progressive and innovative approaches to service delivery and program issues.
Knowledge of research methodology, practices and techniques.
Excellent investigative, analytical and problem solving skills.
Ability to work effectively under pressure and with changing priorities and deadlines.
Knowledge of Information Systems applications, tools and concepts.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

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More about this job

Responsibilities

The Manager provides strategic and operational leadership for clinical programs, overseeing multidisciplinary teams to ensure safe, high-quality patient care. Responsibilities include managing budgets, developing staff, driving quality improvement initiatives, and fostering partnerships with stakeholders.

Requirements

Candidates must hold an undergraduate degree in health sciences or a related field. A minimum of seven years of recent related experience, including at least two years in a leadership role, is required.

Skills

Clinical operations
Leadership
Budget management
Strategic planning
Change management
Quality improvement
Patient safety
Team development
Mentorship
Stakeholder management
Clinical practice
Program development
Performance management
Risk management
Conflict resolution
Research methodology

Visa sponsorship

Not detected in the job text

Keywords

Clinical Operations
Healthcare Management
Ambulatory Daycare
Budgeting
Capital Budgets
Quality Improvement
Change Management
Patient-centered Care
Multidisciplinary Teams
Leadership Framework
Performance Indicators
Collective Agreements
Clinical Governance
Risk Management
Strategic Planning
Information Systems
Research Initiatives
Policy Development
Staff Recruitment
Mentorship

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