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Added 9 mins ago
AH
Registered Nurse
Alberta Health Services
Three Hills, AB
- Part-time
As a Registered Nurse, you will report to the Site Manager at the Three Hills Health Centre, you will work in a fast-paced environment in Acute Care, Emergency and Labour & Delivery. This…
Added 9 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Three Hills, AB
- Part-time
As a Licensed Practical Nurse, you will report to the Site Manager at the Three Hills Health Centre. You will work in a fast-paced environment in Acute Care, Emergency Department and Labour…
Added 9 mins ago
AH
Strategist
Alberta Health Services
Calgary, AB
- Full-time
Reporting to the Program Manager, the Strategist is responsible for planning, coordinating, implementing, and evaluating strategic initiatives that support the operational, clinical…
Added 33 mins ago
JH
Manager, group home
John Howard Society of New Brunswick, Fundy Region Inc.
Saint John, NB
- $57,700 to $61,300 CAD / year
- Full-time
- On-site
Direct the delivery of social and community service programs
Added 38 mins ago
RG
Housekeeping/Laundry Aide - Casual
Responsive Group Inc.
Prescott, ON
- Temporary
The Housekeeper/Laundry Aide reports to the Environmental Services Manager and is expected to maintain high standards of cleanliness and sanitation throughout the home by cleaning and…
Added 1 hour ago
NP
Sr Manager, HR Services
Northland Power Inc.
Toronto, ON
- Full-time
The Sr Manager, HR Services is responsible for leading Northland’s global HR Services and Payroll functions, ensuring the delivery of efficient, scalable, compliant, and employee-centric…
Added 1 hour ago
General Duty Nurse (N2) - Women's Health Labour & Delivery
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 hour ago
Wellbeing Leader
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Manager, Provincial Wellbeing, the Wellbeing Leader will be instrumental in supporting the development and implementation of wellbeing initiatives, prevention strategies,…
Added 1 hour ago
Registered Nurse (N2) - Labour Delivery Recovery
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Clinical…
Added 1 hour ago
Registered Nurse (N2) - Labour Delivery Recovery
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Clinical…
Added 1 hour ago
Crisis Clinician (N3) - Crisis Services - Relief Team
Winnipeg Regional Health Authority
Winnipeg, MB
The Shared Health Mental Health and Addictions program provides a range of mental health and addiction services across the healthcare continuum that support and promote recovery. Through…
Added 2 hours ago
LV
Operations Manager
Louis Vuitton
Toronto, ON
- Full-time
Louis Vuitton Toronto Yorkdale Mall (UHZ) is seeking a high caliber, operationally sound, and commercially minded Operations Manager to join the team.
Added 2 hours ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…experiential learning opportunities. Reporting to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and…
Added 2 hours ago
EC
Therapeutic Assistant (7) - Occupational Therapy
Edmonton Catholic Schools
AB · Greater Edmonton Metropolitan Area
- Full-time
Provide support to families by assisting with home program preparation, modeling, and monitoring;
Added 2 hours ago
A
Senior Manager, Technology Transformation
Amyantek
Toronto, ON
- Contract
Creates role descriptions with explicit, non-overlapping accountabilities for Product Owner, Product Manager, Delivery/Program/Project Manager, Scrum Master, Engineering Lead, and…
Added 2 hours ago
PUBLIC HEALTH NURSE
City of Toronto
Toronto, ON
Reporting to a manager within Community Health and Well-being, the public health nurse (PHN) will deliver appropriate services to Toronto families, schools and communities in their assigned…
Added 2 hours ago
HH
Supply Chain Equipment Coordinator
Hamilton Health Sciences
Hamilton, ON
- Full-time
…equipment and supplies under the direction of the Clinical Manager. The Coordinator works in collaboration with the Business Manager, Purchasing, Biomedical Technology, Engineering, CPD and…
Added 3 hours ago
H
Senior Program Manager
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
HDR is seeking a Program Manager (Water/Wastewater) with a proven track record in the development and delivery of large water/wastewater capital programs. This role will be responsible for…
Added 3 hours ago
H
Senior Management Consultant
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
Serve as Project or Program Manager on larger projects and programs as needed, though project management is not the sole focus of position
Added 3 hours ago
TE
Warehouse Representative / Driver - Edmonton
TK Elevator
AB · Edmonton, AB
- Full-time
Prepare materials and vehicle for delivery. Verify all items are securely loaded and protected from the elements and all accompanying paperwork is available
Added 3 hours ago
BH
Coordinated Access & Assessment Manager
BC Housing
Vancouver, BC
- Full-time
…oversight to regional and stakeholder resources supporting program…
Added 3 hours ago
BC
Registered Nurse - Mental Health Inpatient - Job Share
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 3 hours ago
GC
Site Manager - Geco/Wilroy Mine SitesNew
Glencore Canada
Manitouwadge, ON
- Full-time
We are seeking a Site Manager to have direct supervisory responsibility for consultants, contractors, the Water Treatment Plant Coordinator and Technician. Join our team as the Site Manager…
Added 3 hours ago
BC
Registered Nurse - CCU
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 3 hours ago
DC
Project Manager – Community-Based Research & Engagement
DIVERSEcity Community Resources Society
Surrey, BC
- Full-time
The Project Manager holds full accountability for portfolio performance, strategic direction, budget oversight, and the management of external research partners and contractors, ensuring…

Fraser Health

Manager, Clinical Operations & Program Services

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

The salary range for this position is CAD $60.75 - $87.33 / hour Job Summary · Full-time

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Job details

Pay: The salary range for this position is CAD $60.75 - $87.33 / hour Job Summary
Job type: Full-time
Apply by: Oct 8, 2027
Posting language: English
Posted: Oct 8, 2026

Original job description

Salary

The salary range for this position is CAD $60.75 - $87.33 / hour
Job Summary

Lead with purpose and make a meaningful impact on patient care at Fraser Health. As the Manager, Clinical Operations & Program Services, you will provide strategic and operational leadership for Ambulatory Daycare services, empowering multidisciplinary teams to deliver safe, high-quality, patient- and family-centered care.

In this influential leadership role, you will:

Drive clinical excellence, patient safety, and operational performance.
Inspire, mentor, and develop high-performing healthcare teams.
Oversee budgets, resources, and service delivery initiatives.
Build strong partnerships with physicians, leaders, and community stakeholders.
Lead quality improvement, innovation, and change management initiatives that enhance patient outcomes.

This opportunity is ideal for a progressive healthcare leader who thrives in a dynamic environment and is passionate about developing people, improving services, and advancing exceptional care. Be part of an organization that embraces its values of Respect, Caring, and Trust and is committed to fostering a diverse, inclusive, and welcoming workplace.

If you're ready to take the next step in your leadership career and help shape the future of patient care at Abbotsford Regional Hospital, we'd love to hear from you. Apply today and let's start the conversation.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to assigned Director(s), Clinical Operations, the Manager is accountable for managing and providing clinical and operational leadership to a front-line patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community based direct patient/client care setting. The Manager is responsible for large assigned clinical operation(s) and program service(s) through the leadership provided to staff, or the management of service contracts with contracted agencies. The Manager must directly supervise Nurses at the Level 4 or 5 classification/wage rate.

Through the direct leadership and management of people and resources, the manager oversees the operational, administrative activities of a clinical operation or program service; or, supports the operation of clinical services supports for services as provided through contracted agencies.

The Manager fosters an environment that empowers and supports individuals to provide safe, quality care; or ensures service contracts meet performance criteria that include safe, quality care.

Ensures clinical operation(s) and program service(s) at a site/community area or across sites/community areas are delivered in an effective and efficient manner through consultative advice on clinical services(s) design, policies and procedures, management and leadership or contract management.

Maintains effective communications, and where assigned a dual reporting structure, prioritizes and advises on the status of clinical services(s) objectives.

Responsibilities

Manages resources through the development of operating and capital budgets, review of expenses and the development of action plans. Reviews contracted agency budgets in terms of established contract performance criteria and liaises with agency to establish required action plans.
Provides leadership of people to foster an environment that is supportive of engagement, innovation, individual and team achievements and the provision of safe, quality care. Provides direct supervision to Nurses at the Level 4 or 5 classification/wage rate.
Recruits people, provides leadership and mentorship on individual leadership and development plans, and provides regular, ongoing, clear and meaningful feedback to provide recognition and to address performance improvement.
Reviews Fraser Health workplace indicators in areas such as retention, engagement, safety, absenteeism and overtime, and establishes department objectives and action plans.
Provides leadership for quality care, identifies risks and action plans in terms of clinical/department outcomes and acts as a change agent within the service, fostering an environment of innovation and critical thinking.
Interprets, applies and ensures operational and service contract plans meet accepted operational and/or contractual requirements, professional standards, collective agreement or other standards and legislated/contractual obligations. Investigates and responds to complaints or grievances. Represents the Department in third party venues.
Establishes and maintains effective working relationships, ongoing communications with medical staff, other departments at and across sites/community areas and other internal and external partners. Coordinates the utilization of shared resources including services, equipment, and space with other departments and/or sites.
Participates in strategic operational initiatives, project planning, clinical services development and the development of short and long term tactical clinical, operational or service plans. Assesses and advises on conflicts in terms of operational plans where leading a clinical operation and program service that report up to more than one Director.
Acts as a resource to care teams, provides expert consultative advice to other health care practitioners and acts as a resource for the assigned clinical operation(s), program services(s) or service contracts.
Acts as an advocate for patients/residents/clients and families; responds to issues in the area of clinical operations to internal and external partners and agencies; ensures compliance of the complaint review and audit process.
Co-ordinates, participates or facilitates research initiatives taking an interdisciplinary and consultative approach. Identifies emerging best practices and technologies and develops strategies for integration into operations.
Participates in the development and maintenance of administrative and clinical information systems; ensures Fraser Health, government and regulatory reporting requirements are met.
Chairs and/or participates on committees; prepares status reports to update the Director(s) and/or develops recommendations on follow up action to be taken; implements approved recommendations.
Participates in the development, implementation and negotiation of essential service contingency plans.
Ensures Director(s) is/are informed of and aware of significant events and activities in the area(s) of responsibility.

Qualifications

Completion of an undergraduate degree in health sciences or related field, plus seven (7) years’ recent related experience, including two (2) years in a leadership role; or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

Excellent oral, written and presentation skills.
Demonstrated knowledge and ability in related clinical health care practice, education and program planning, development, implementation and evaluation.
Ability to plan, prioritize and carry out projects.
Knowledge of department management processes under collective agreements.
Demonstrated knowledge of budget planning and preparation principles, concepts and methods.
Demonstrated ability to provide progressive and innovative approaches to service delivery and program issues.
Knowledge of research methodology, practices and techniques.
Excellent investigative, analytical and problem solving skills.
Ability to work effectively under pressure and with changing priorities and deadlines.
Knowledge of Information Systems applications, tools and concepts.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

Learn more >

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More about this job

Responsibilities

The Manager provides strategic and operational leadership for clinical programs, overseeing multidisciplinary teams to ensure safe, high-quality patient care. Responsibilities include managing budgets, developing staff, driving quality improvement initiatives, and fostering partnerships with stakeholders.

Requirements

Candidates must hold an undergraduate degree in health sciences or a related field. A minimum of seven years of recent related experience, including at least two years in a leadership role, is required.

Skills

Clinical operations
Leadership
Budget management
Strategic planning
Change management
Quality improvement
Patient safety
Team development
Mentorship
Stakeholder management
Clinical practice
Program development
Performance management
Risk management
Conflict resolution
Research methodology

Visa sponsorship

Not detected in the job text

Keywords

Clinical Operations
Healthcare Management
Ambulatory Daycare
Budgeting
Capital Budgets
Quality Improvement
Change Management
Patient-centered Care
Multidisciplinary Teams
Leadership Framework
Performance Indicators
Collective Agreements
Clinical Governance
Risk Management
Strategic Planning
Information Systems
Research Initiatives
Policy Development
Staff Recruitment
Mentorship

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