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Added 10 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 25 mins ago
AU
Operations Manager – Pharma
Allied Universal
Toronto, ON · North York, ON
- $79,500 to $81,000 CAD / year
- Full-time
Allied Universal®, a global leader in Security Services, is seeking an experienced Operations Manager to lead and oversee security operations within a highly regulated pharma environment…
Added 1 hour ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 1 hour ago
A
Senior Manager, Technology Transformation
Amyantek
Toronto, ON
- Contract
Creates role descriptions with explicit, non-overlapping accountabilities for Product Owner, Product Manager, Delivery/Program/Project Manager, Scrum Master, Engineering Lead, and…
Added 2 hours ago
Senior Connectivity Partnership Manager
Geotab
Oakville, ON · Toronto, ON · Waterloo, ON
…results! Geotab is seeking a Senior Connectivity Partnership Manager who will manage Geotab’s strategic relationships with global telecommunications carriers and connectivity platforms, and…
Added 3 hours ago
C
Workplace Experience Coordinator
CBRE
Ottawa, ON
- Full-time
This position involves technologies regulated by the Canadian government’s Controlled Goods Program and the Contract Security Program. In order to obtain the required security clearance,…
Added 3 hours ago
B&
Project Manager - Transmission & Distribution (Toronto)
Burns & McDonnell
Toronto, ON
- Full-time
…Distribution (T&D) global practice is looking for a Project Manager in our Toronto, Canada office to manage portfolio of T&D projects for key clients. An entrepreneurial spirit and strong…
Added 4 hours ago
DC
Project Manager
Defence Construction Canada
Toronto, ON
- Full-time
The Technical Specialist, Project Management (Project Manager), also manages and administers medium-risk professional services contracts, managing contract scope, cost, schedule, risk,…
Added 4 hours ago
K
Procurement Manager (Protein)
Kelly
Brantford, ON
- $66,848 to $83,560 USD / year
- Full-time
Our client, is looking for a Protein Procurement Manager to join a fast-paced, customer-focused food business. This role will be responsible for coordinating procurement activities,…
Added 5 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 5 hours ago
FH
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
- Full-time
Lead with purpose and make a meaningful impact on patient care at Fraser Health. As the Manager, Clinical Operations & Program Services, you will provide strategic and operational…
Added 5 hours ago
OH
Lead, Clinical Programs and Enterprise Planning
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Flexible health care or wellness spending accounts, plus an inclusive program to support your overall well-being
Added 5 hours ago
L
5794 - Store Manager
Lids
Timmins, ON
- $20.5 USD / hour
- Full-time
Lead and monitor your store’s ongoing training strategy, including training non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
Added 5 hours ago
S
Senior Employment Services Manager-FT-Kitchener, Waterloo, Barrie- Term
Serco
Kitchener, ON
- Full-time
As the Senior Employment Services Manager you will manage the full cycle of the Serco portfolio for the assigned Catchment Area: supporting, developing and challenging service delivery…
Added 6 hours ago
GD
Security Specialist
General Dynamics Missions System International
Dartmouth, NS
- $70,000 to $85,000 CAD / year
- Full-time
Ensure training has been provided for lab staff for security protocols/compliance & work with the project manager to develop & maintain training material by auditing the managers records as…
Added 6 hours ago
HR
Project Coordinator
Hitachi Rail
Toronto, ON
- Full-time
Provide Administrative Support to the Project Manager(s), Director(s), and Projects Portfolio Director
Added 6 hours ago
AP
Senior Manager, Country Quality (Canada)
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
…eligibility to participate in our equity-based long-term incentive program (if applicable to role). Benefits offered for permanent roles include a competitive Flex Benefits & Retirement…
Added 6 hours ago
GD
Security Specialist
General Dynamics Mission Systems–Canada
Dartmouth, NS
- $70,000 to $85,000 CAD / year
- Full-time
Ensure training has been provided for lab staff for security protocols/compliance & work with the project manager to develop & maintain training material by auditing the managers records as…
Added 6 hours ago
PH
Coordinator, Integrated Protection Services Operations
Provincial Health Services Authority
Vancouver, BC
- Full-time
…the Organizations. Coordinates relevant programs, education, training and responses to security events. Serves as a key resource to the Organizations’ staff and leadership on all protection…
Added 6 hours ago
AC
Peer Support Worker
Alexandra Comm Hlth Ctr
Calgary, AB
- $49,413 to $54,912 CAD / year
- Contract
Reporting to the Program Manager, the Peer Support Worker will provide ongoing support to formerly homeless individuals as they establish permanent housing within the place-based supportive…
Added 8 hours ago
GI
Project Coordinator
Green Infrastructure Partners
Markham, ON · Commerce Valley Dr W, Markham, ON
- Full-time
Reporting to the Project Manager, the Project Coordinator will be responsible for assisting organizing crews and equipment, supervising installations, and keep records of such activities.…
Added 8 hours ago
PB
Operations Coordinator
Point Blank Creative
Vancouver, BC
- Full-time
Supporting the Operations & Finance Manager in other aspects of office management, such as lease, contract, and vendor management
Added 8 hours ago
YR
***Repost*** Sign Language Interpreter (Term)
York Region District School Board
Aurora, ON
- Full-time
Secondary School Graduation Diploma with a three-year recognized community college diploma or university degree from an accredited interpreter training program is required.
Added 8 hours ago
CB
Cost Accounting Manager
CapWest Build
Vancouver, BC
- Full-time
…accounting? Look no further. ONNI Group is seeking a Cost Accounting Manager to join our team. As an integral member of our Finance team, you will manage project finances, track budgets,…
Added 9 hours ago
CB
Program Coordinator
Columbia Basin Trust
Cranbrook, BC
- Full-time
Columbia Basin Trust is seeking a Program Coordinator to join our team. This position is responsible for managing and coordinating the operations of various Delivery of Benefits programs…

Fraser Health

Manager, Clinical Operations & Program Services

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

The salary range for this position is CAD $60.75 - $87.33 / hour Job Summary · Full-time

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Job details

Pay: The salary range for this position is CAD $60.75 - $87.33 / hour Job Summary
Job type: Full-time
Apply by: Oct 8, 2027
Posting language: English
Posted: Oct 8, 2026

Original job description

Salary

The salary range for this position is CAD $60.75 - $87.33 / hour
Job Summary

Lead with purpose and make a meaningful impact on patient care at Fraser Health. As the Manager, Clinical Operations & Program Services, you will provide strategic and operational leadership for Ambulatory Daycare services, empowering multidisciplinary teams to deliver safe, high-quality, patient- and family-centered care.

In this influential leadership role, you will:

Drive clinical excellence, patient safety, and operational performance.
Inspire, mentor, and develop high-performing healthcare teams.
Oversee budgets, resources, and service delivery initiatives.
Build strong partnerships with physicians, leaders, and community stakeholders.
Lead quality improvement, innovation, and change management initiatives that enhance patient outcomes.

This opportunity is ideal for a progressive healthcare leader who thrives in a dynamic environment and is passionate about developing people, improving services, and advancing exceptional care. Be part of an organization that embraces its values of Respect, Caring, and Trust and is committed to fostering a diverse, inclusive, and welcoming workplace.

If you're ready to take the next step in your leadership career and help shape the future of patient care at Abbotsford Regional Hospital, we'd love to hear from you. Apply today and let's start the conversation.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to assigned Director(s), Clinical Operations, the Manager is accountable for managing and providing clinical and operational leadership to a front-line patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community based direct patient/client care setting. The Manager is responsible for large assigned clinical operation(s) and program service(s) through the leadership provided to staff, or the management of service contracts with contracted agencies. The Manager must directly supervise Nurses at the Level 4 or 5 classification/wage rate.

Through the direct leadership and management of people and resources, the manager oversees the operational, administrative activities of a clinical operation or program service; or, supports the operation of clinical services supports for services as provided through contracted agencies.

The Manager fosters an environment that empowers and supports individuals to provide safe, quality care; or ensures service contracts meet performance criteria that include safe, quality care.

Ensures clinical operation(s) and program service(s) at a site/community area or across sites/community areas are delivered in an effective and efficient manner through consultative advice on clinical services(s) design, policies and procedures, management and leadership or contract management.

Maintains effective communications, and where assigned a dual reporting structure, prioritizes and advises on the status of clinical services(s) objectives.

Responsibilities

Manages resources through the development of operating and capital budgets, review of expenses and the development of action plans. Reviews contracted agency budgets in terms of established contract performance criteria and liaises with agency to establish required action plans.
Provides leadership of people to foster an environment that is supportive of engagement, innovation, individual and team achievements and the provision of safe, quality care. Provides direct supervision to Nurses at the Level 4 or 5 classification/wage rate.
Recruits people, provides leadership and mentorship on individual leadership and development plans, and provides regular, ongoing, clear and meaningful feedback to provide recognition and to address performance improvement.
Reviews Fraser Health workplace indicators in areas such as retention, engagement, safety, absenteeism and overtime, and establishes department objectives and action plans.
Provides leadership for quality care, identifies risks and action plans in terms of clinical/department outcomes and acts as a change agent within the service, fostering an environment of innovation and critical thinking.
Interprets, applies and ensures operational and service contract plans meet accepted operational and/or contractual requirements, professional standards, collective agreement or other standards and legislated/contractual obligations. Investigates and responds to complaints or grievances. Represents the Department in third party venues.
Establishes and maintains effective working relationships, ongoing communications with medical staff, other departments at and across sites/community areas and other internal and external partners. Coordinates the utilization of shared resources including services, equipment, and space with other departments and/or sites.
Participates in strategic operational initiatives, project planning, clinical services development and the development of short and long term tactical clinical, operational or service plans. Assesses and advises on conflicts in terms of operational plans where leading a clinical operation and program service that report up to more than one Director.
Acts as a resource to care teams, provides expert consultative advice to other health care practitioners and acts as a resource for the assigned clinical operation(s), program services(s) or service contracts.
Acts as an advocate for patients/residents/clients and families; responds to issues in the area of clinical operations to internal and external partners and agencies; ensures compliance of the complaint review and audit process.
Co-ordinates, participates or facilitates research initiatives taking an interdisciplinary and consultative approach. Identifies emerging best practices and technologies and develops strategies for integration into operations.
Participates in the development and maintenance of administrative and clinical information systems; ensures Fraser Health, government and regulatory reporting requirements are met.
Chairs and/or participates on committees; prepares status reports to update the Director(s) and/or develops recommendations on follow up action to be taken; implements approved recommendations.
Participates in the development, implementation and negotiation of essential service contingency plans.
Ensures Director(s) is/are informed of and aware of significant events and activities in the area(s) of responsibility.

Qualifications

Completion of an undergraduate degree in health sciences or related field, plus seven (7) years’ recent related experience, including two (2) years in a leadership role; or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

Excellent oral, written and presentation skills.
Demonstrated knowledge and ability in related clinical health care practice, education and program planning, development, implementation and evaluation.
Ability to plan, prioritize and carry out projects.
Knowledge of department management processes under collective agreements.
Demonstrated knowledge of budget planning and preparation principles, concepts and methods.
Demonstrated ability to provide progressive and innovative approaches to service delivery and program issues.
Knowledge of research methodology, practices and techniques.
Excellent investigative, analytical and problem solving skills.
Ability to work effectively under pressure and with changing priorities and deadlines.
Knowledge of Information Systems applications, tools and concepts.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

Learn more >

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More about this job

Responsibilities

The Manager provides strategic and operational leadership for clinical programs, overseeing multidisciplinary teams to ensure safe, high-quality patient care. Responsibilities include managing budgets, developing staff, driving quality improvement initiatives, and fostering partnerships with stakeholders.

Requirements

Candidates must hold an undergraduate degree in health sciences or a related field. A minimum of seven years of recent related experience, including at least two years in a leadership role, is required.

Skills

Clinical operations
Leadership
Budget management
Strategic planning
Change management
Quality improvement
Patient safety
Team development
Mentorship
Stakeholder management
Clinical practice
Program development
Performance management
Risk management
Conflict resolution
Research methodology

Visa sponsorship

Not detected in the job text

Keywords

Clinical Operations
Healthcare Management
Ambulatory Daycare
Budgeting
Capital Budgets
Quality Improvement
Change Management
Patient-centered Care
Multidisciplinary Teams
Leadership Framework
Performance Indicators
Collective Agreements
Clinical Governance
Risk Management
Strategic Planning
Information Systems
Research Initiatives
Policy Development
Staff Recruitment
Mentorship

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