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Added 5 mins ago
B
Cleaning Supervisor
BGIS
Medicine Hat, AB
- Full-time
…management of the site Cleaners. Reporting to the Property Manager, the Area Supervisor is to set high standards for cleaning and to ensure those standards are met. They are to maintain and…
Added 27 mins ago
PB
Quality Control Labourer
P.E.I. Bag Co. Ltd.
Central Bedeque, PE
- Full-time
Report all quality issues to either the Lead Operator, Production Manager or the Quality Assurance Technician
Added 35 mins ago
SH
Manager Diagnostic Services
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
In collaboration with the designated Director Diagnostic Services, the position will assume responsibility for the designated unit specific quality assurance activities.
Added 35 mins ago
SH
Perioperative Nurse (N2) - Adult Operating Room
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the direction of the O.R. Manager, Health Services, the incumbent is responsible for: promotion and compliance with the HSC mission, objectives, goals, policies and procedures for…
Added 36 mins ago
Perioperative Nurse (N2) - Adult Operating Room
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the O.R. Manager, Health Services, the incumbent is responsible for: promotion and compliance with the HSC mission, objectives, goals, policies and procedures for…
Added 36 mins ago
Manager Diagnostic Services
Winnipeg Regional Health Authority
Winnipeg, MB
In collaboration with the designated Director Diagnostic Services, the position will assume responsibility for the designated unit specific quality assurance activities.
Added 51 mins ago
Exterior Cleaner / Groundskeeper – Mall & Parking Lot (Burnaby, BC)
Kandor
Burnaby, BC
Inspect parking lot for potholes and report to the Property Manager same day
Added 1 hour ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
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FH
Coordinator, Housekeeping Services
Fraser Health
New Westminster, BC
- Full-time
Participates in the monitoring, analysis, and reporting of quality assurance and control imperatives for housekeeping services. Assists in implementing, managing and conducting audit…
Added 1 hour ago
FH
Coordinator, Housekeeping Services
Fraser Health
Chilliwack, BC
- Full-time
Participates in the monitoring, analysis, and reporting of quality assurance and control imperatives for housekeeping services. Assists in implementing, managing and conducting audit…
Added 1 hour ago
FH
Coordinator, Housekeeping Services
Fraser Health
Delta, BC
- Full-time
Participates in the monitoring, analysis, and reporting of quality assurance and control imperatives for housekeeping services. Assists in implementing, managing and conducting audit…
Added 1 hour ago
FH
Coordinator, Housekeeping Services
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
Participates in the monitoring, analysis, and reporting of quality assurance and control imperatives for housekeeping services. Assists in implementing, managing and conducting audit…
Added 1 hour ago
RT
Principal Adviser Remuneration - Incentive Design
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Montreal, QC
- Full-time
Reporting to the General Manager Reward Strategy and working across the Reward function and broader business, you will:
Added 1 hour ago
UO
Admissions Coordinator
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
Added 1 hour ago
UO
Assistant Supervisor - RR
University of Waterloo
Waterloo, ON · Student Life Centre
- Part-time
In the absence of the Manager/Supervisor, oversee the day-to-day operations of the assigned unit(s).
Added 1 hour ago
J
Project Manager (Engineering)
Jobgether
Canada
- $100,000 to $140,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Project Manager (Engineering) based in Canada.
Added 1 hour ago
EG
Event AV Operations Manager- Fairmont Banff Springs
Encore Global
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- Full-time
Ensures that billing is reviewed and approved by clients and advises the Director and/or Sales Manager of any potential challenges.
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Manager, National CPA Program (12 months secondment)
KPMG Canada
Lethbridge, AB
- Full-time
Your work matters. As part of our Audit & Assurance practice, you’ll deliver high quality work that supports trust, transparency, and confidence across both public and private…
Added 1 hour ago
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Manager, National CPA Program (12 months secondment)
KPMG Canada
Lethbridge, AB
- Full-time
Your work matters. As part of our Audit & Assurance practice, you’ll deliver high quality work that supports trust, transparency, and confidence across both public and private…
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Manager, National CPA Program (12 months secondment)
KPMG Canada
St. John's, NL
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Manager, National CPA Program (12 months secondment)
KPMG Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
Your work matters. As part of our Audit & Assurance practice, you’ll deliver high quality work that supports trust, transparency, and confidence across both public and private…
Added 1 hour ago
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Manager, National CPA Program (12 months secondment)
KPMG Canada
Kelowna, BC
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Manager, National CPA Program (12 months secondment)
KPMG Canada
Sault Ste. Marie, ON
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Manager, National CPA Program (12 months secondment)
KPMG Canada
Prince George, BC
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Manager, National CPA Program (12 months secondment)
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Fraser Health

Manager, Clinical Operations & Program Services

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

The salary range for this position is CAD $60.75 - $87.33 / hour Job Summary · Full-time

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Job details

Pay: The salary range for this position is CAD $60.75 - $87.33 / hour Job Summary
Job type: Full-time
Apply by: Oct 27, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

Salary

The salary range for this position is CAD $60.75 - $87.33 / hour
Job Summary

We are currently hiring for a Regular Full-Time Manager, Clinical Operations, to work as a key member with our Leadership team, responsible for managing and providing leadership for a busy Medical Unit at Surrey memorial Hospital in Surrey, BC.

Why Surrey BC?

Surrey, British Columbia, is a vibrant growing city that combines modern living with natural beauty and a strong farming history. Surrey is not just a place to live - it’s a place to thrive. Surrey Memorial Hospital (SMH) is one of B.C.’s largest and busiest hospitals, offering advanced care in emergency, maternity, pediatrics and mental health, and is the largest of three regional hospitals in Fraser Health’s integrated network of care. Serving a rapidly growing population, it’s a vital hub in the Fraser Health region, providing high-quality, specialized services to communities across the Lower Mainland.

Come explore all that Surrey & Surrey Memorial Hospital have to offer – HERE:

Explore all that Surrey BC has to offer You!

Connect with us!

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits, including but not limited, to:

Start earning up to four weeks of vacation in your first year

Comprehensive 100% employer paid benefits
Immediate enrollment in a defined municipal pension plan
87% maternity top-up
50% subsidy on TransLink passes

*Eligibility based on employment status

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members!

You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | X

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to assigned Director(s), Clinical Operations, the Manager is accountable for managing and providing clinical and operational leadership to a front-line patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community based direct patient/client care setting. The Manager is responsible for large assigned clinical operation(s) and program service(s) through the leadership provided to staff, or the management of service contracts with contracted agencies. The Manager must directly supervise Nurses at the Level 4 or 5 classification/wage rate.

Through the direct leadership and management of people and resources, the manager oversees the operational, administrative activities of a clinical operation or program service; or, supports the operation of clinical services supports for services as provided through contracted agencies.

The Manager fosters an environment that empowers and supports individuals to provide safe, quality care; or ensures service contracts meet performance criteria that include safe, quality care.

Ensures clinical operation(s) and program service(s) at a site/community area or across sites/community areas are delivered in an effective and efficient manner through consultative advice on clinical services(s) design, policies and procedures, management and leadership or contract management.

Maintains effective communications, and where assigned a dual reporting structure, prioritizes and advises on the status of clinical services(s) objectives.

Responsibilities

Manages resources through the development of operating and capital budgets, review of expenses and the development of action plans. Reviews contracted agency budgets in terms of established contract performance criteria and liaises with agency to establish required action plans.
Provides leadership of people to foster an environment that is supportive of engagement, innovation, individual and team achievements and the provision of safe, quality care. Provides direct supervision to Nurses at the Level 4 or 5 classification/wage rate.
Recruits people, provides leadership and mentorship on individual leadership and development plans, and provides regular, ongoing, clear and meaningful feedback to provide recognition and to address performance improvement.
Reviews Fraser Health workplace indicators in areas such as retention, engagement, safety, absenteeism and overtime, and establishes department objectives and action plans.
Provides leadership for quality care, identifies risks and action plans in terms of clinical/department outcomes and acts as a change agent within the service, fostering an environment of innovation and critical thinking.
Interprets, applies and ensures operational and service contract plans meet accepted operational and/or contractual requirements, professional standards, collective agreement or other standards and legislated/contractual obligations. Investigates and responds to complaints or grievances. Represents the Department in third party venues.
Establishes and maintains effective working relationships, ongoing communications with medical staff, other departments at and across sites/community areas and other internal and external partners. Coordinates the utilization of shared resources including services, equipment, and space with other departments and/or sites.
Participates in strategic operational initiatives, project planning, clinical services development and the development of short and long term tactical clinical, operational or service plans. Assesses and advises on conflicts in terms of operational plans where leading a clinical operation and program service that report up to more than one Director.
Acts as a resource to care teams, provides expert consultative advice to other health care practitioners and acts as a resource for the assigned clinical operation(s), program services(s) or service contracts.
Acts as an advocate for patients/residents/clients and families; responds to issues in the area of clinical operations to internal and external partners and agencies; ensures compliance of the complaint review and audit process.
Co-ordinates, participates or facilitates research initiatives taking an interdisciplinary and consultative approach. Identifies emerging best practices and technologies and develops strategies for integration into operations.
Participates in the development and maintenance of administrative and clinical information systems; ensures Fraser Health, government and regulatory reporting requirements are met.
Chairs and/or participates on committees; prepares status reports to update the Director(s) and/or develops recommendations on follow up action to be taken; implements approved recommendations.
Participates in the development, implementation and negotiation of essential service contingency plans.
Ensures Director(s) is/are informed of and aware of significant events and activities in the area(s) of responsibility.

Qualifications

Completion of an undergraduate degree in health sciences or related field, plus seven (7) years’ recent related experience, including two (2) years in a leadership role; or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

Excellent oral, written and presentation skills.
Demonstrated knowledge and ability in related clinical health care practice, education and program planning, development, implementation and evaluation.
Ability to plan, prioritize and carry out projects.
Knowledge of department management processes under collective agreements.
Demonstrated knowledge of budget planning and preparation principles, concepts and methods.
Demonstrated ability to provide progressive and innovative approaches to service delivery and program issues.
Knowledge of research methodology, practices and techniques.
Excellent investigative, analytical and problem solving skills.
Ability to work effectively under pressure and with changing priorities and deadlines.
Knowledge of Information Systems applications, tools and concepts.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

Learn more >

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More about this job

Responsibilities

The Manager provides clinical and operational leadership to a front-line patient care department, overseeing multi-disciplinary teams and resource management. They are responsible for developing budgets, ensuring safe quality care, and fostering an environment of innovation and staff engagement.

Requirements

Candidates must hold an undergraduate degree in health sciences or a related field. A minimum of seven years of recent related experience, including at least two years in a leadership role, is required.

Skills

Leadership
Budget planning
Staff supervision
Quality improvement
Strategic planning
Conflict resolution
Performance management
Clinical service design
Risk management
Change management
Research methodology
Analytical skills
Communication
Information systems management

Benefits

Four weeks of vacation
Comprehensive 100% employer paid benefits
Defined municipal pension plan
87% maternity top-up

Visa sponsorship

Not detected in the job text

Keywords

Clinical Operations
Medical Unit
Hospital Management
Patient Care
Budgeting
Leadership
Staff Supervision
Quality Assurance
Healthcare Administration
Strategic Planning
Performance Improvement
Clinical Governance
Risk Management
Change Management
Research
Information Systems
Collective Agreements
Fraser Health
Nursing Supervision
Operational Planning

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