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Added 12 mins ago
GW
Manager, Practice Operations and Initiatives
Gowling WLG
Ottawa, ON
- $101,000 to $125,000 CAD / year
- Full-time
…the Firm's practice groups. Reporting to the Senior Practice Director, you will lead complex initiatives, strengthen governance, and develop reporting and analytics that enhance practice…
Added 12 mins ago
A&
Director / Senior Director - Energy Practice
Alvarez & Marsal
Calgary, AB
- Full-time
As we continue to expand, A&M Energy is seeking strong Director and Senior Director level talent with experience in the energy sector to join the Energy practice. A&M works with clients to…
Added 31 mins ago
BC
Director of People & Culture
Bulk Carriers (P.E.I.) Limited
Clyde River, PE
- Full-time
The Director will maintain a strong understanding of employment legislation, transportation-related regulations, and industry requirements that impact the business. They will proactively…
Added 42 mins ago
SH
Mechanical and Electrical Project Coordinator 2026-223-SB
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Winnipeg, MB
- Full-time
…Project Coordinator reports to and will work closely with the Director of Facilities and Support Services. This person will collaborate and will be expected to partner with the leadership…
Added 42 mins ago
Mechanical and Electrical Project Coordinator 2026-223-SB
Winnipeg Regional Health Authority
Winnipeg, MB
…Project Coordinator reports to and will work closely with the Director of Facilities and Support Services. This person will collaborate and will be expected to partner with the leadership…
Added 57 mins ago
RG
Director, General Operations, Structured Finance
Reinsurance Group of America
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- Full-time
Advanced ability to design and structure financing solutions, including reinsurance provisions, which meet RGA’s risk/return requirements as well as financing partner’s needs and regulatory…
Added 57 mins ago
OT
Client Success Services Program Manager
Open Text Corporation
Waterloo, ON
- Other
As a Client Success Program Manager in Waterloo, ON, you will report to the Sr Director, Client Success Services and play a critical role in designing, implementing, and optimizing Client…
Added 1 hour ago
O
National Accounts Director
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- $100,000 to $125,000 CAD / year
- Full-time
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Added 1 hour ago
NC
Manager, Facilities and Maintenance (26-42)
Northern College of Applied Arts and Technology
Timmins, ON
- Full-time
Reporting to the Executive Director, Risk, Property, Safety, Training and Workforce Development, the Manager, Facilities and Maintenance will provide leadership to a team of individuals who…
Added 1 hour ago
K
Director, US Immigration
KPMG
ON · Toronto, Ontario
- Full-time
KPMG Law LLP’s Immigration Law practice is looking for an experienced US immigration attorney to join at the Director level. In this senior role, you will provide strategic advice on…
Added 1 hour ago
UO
Senior Workday Architect
University of Waterloo
Waterloo, ON
- Full-time
…Financial Management. Working with the Enterprise Systems Associate Director and Manager, functional owners, functional leads, project leaders/managers, and technical specialists, the…
Added 1 hour ago
UO
Scrum Master and Project Manager
University of Waterloo
Waterloo, ON
- Full-time
Reporting to the Assistant Director, the Scrum Master and Project Manager role will fulfill a variety of critical responsibilities to promote the development of high performance teams that…
Added 1 hour ago
KC
Director, US Immigration
KPMG Canada
Toronto, ON
- Full-time
KPMG Law LLP’s Immigration Law practice is looking for an experienced US immigration attorney to join at the Director level. In this senior role, you will provide strategic advice on…
Added 1 hour ago
RC
Advisory Manager - Cyber Strategy
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- Full-time
…maintain accountability for quality, scope, schedule, budget, risk, and outcomes, and help expand trusted client relationships. Experience supporting large financial services institutions…
Added 2 hours ago
LA
Director, Lawyer Services and Payments (24 months)
Legal Aid Ontario
Toronto, ON
- Contract
The Director ensures strong financial controls, payment accuracy, operational efficiency, and service excellence across all functions. This role leads or supports business transformation,…
Added 2 hours ago
FH
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
- Full-time
Reporting to assigned Director(s), Clinical Operations, the Manager is accountable for managing and providing clinical and operational leadership to a front-line patient care department or…
Added 2 hours ago
FH
Manager, Access, Care & Transitions
Fraser Health
Surrey, BC
- Temporary
Designs, develops, implements, and evaluates bed allocation management systems in collaboration with the Director, for non-acute bed resources (Long Term Care, Assisted Living, Convalescent…
Added 2 hours ago
FH
Radiation Safety Officer
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Surrey, BC
- Full-time
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Added 2 hours ago
G
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Added 2 hours ago
BG
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Added 2 hours ago
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Added 2 hours ago
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Quality and Patient Safety Consultant
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Added 3 hours ago
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- Full-time
As a Data & AI Transformation Director, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. We are seeking a Director, Data & AI…
Added 3 hours ago
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Added 3 hours ago
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Fraser Health

Manager, Clinical Operations & Program Services

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

The salary range for this position is CAD $60.75 - $87.33 / hour Job Summary · Full-time

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Job details

Pay: The salary range for this position is CAD $60.75 - $87.33 / hour Job Summary
Job type: Full-time
Apply by: Oct 27, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

Salary

The salary range for this position is CAD $60.75 - $87.33 / hour
Job Summary

We are currently hiring for a Regular Full-Time Manager, Clinical Operations, to work as a key member with our Leadership team, responsible for managing and providing leadership for a busy Medical Unit at Surrey memorial Hospital in Surrey, BC.

Why Surrey BC?

Surrey, British Columbia, is a vibrant growing city that combines modern living with natural beauty and a strong farming history. Surrey is not just a place to live - it’s a place to thrive. Surrey Memorial Hospital (SMH) is one of B.C.’s largest and busiest hospitals, offering advanced care in emergency, maternity, pediatrics and mental health, and is the largest of three regional hospitals in Fraser Health’s integrated network of care. Serving a rapidly growing population, it’s a vital hub in the Fraser Health region, providing high-quality, specialized services to communities across the Lower Mainland.

Come explore all that Surrey & Surrey Memorial Hospital have to offer – HERE:

Explore all that Surrey BC has to offer You!

Connect with us!

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits, including but not limited, to:

Start earning up to four weeks of vacation in your first year

Comprehensive 100% employer paid benefits
Immediate enrollment in a defined municipal pension plan
87% maternity top-up
50% subsidy on TransLink passes

*Eligibility based on employment status

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members!

You can also visit us on Indeed and Glassdoor. Instagram | Facebook | LinkedIn | X

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to assigned Director(s), Clinical Operations, the Manager is accountable for managing and providing clinical and operational leadership to a front-line patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community based direct patient/client care setting. The Manager is responsible for large assigned clinical operation(s) and program service(s) through the leadership provided to staff, or the management of service contracts with contracted agencies. The Manager must directly supervise Nurses at the Level 4 or 5 classification/wage rate.

Through the direct leadership and management of people and resources, the manager oversees the operational, administrative activities of a clinical operation or program service; or, supports the operation of clinical services supports for services as provided through contracted agencies.

The Manager fosters an environment that empowers and supports individuals to provide safe, quality care; or ensures service contracts meet performance criteria that include safe, quality care.

Ensures clinical operation(s) and program service(s) at a site/community area or across sites/community areas are delivered in an effective and efficient manner through consultative advice on clinical services(s) design, policies and procedures, management and leadership or contract management.

Maintains effective communications, and where assigned a dual reporting structure, prioritizes and advises on the status of clinical services(s) objectives.

Responsibilities

Manages resources through the development of operating and capital budgets, review of expenses and the development of action plans. Reviews contracted agency budgets in terms of established contract performance criteria and liaises with agency to establish required action plans.
Provides leadership of people to foster an environment that is supportive of engagement, innovation, individual and team achievements and the provision of safe, quality care. Provides direct supervision to Nurses at the Level 4 or 5 classification/wage rate.
Recruits people, provides leadership and mentorship on individual leadership and development plans, and provides regular, ongoing, clear and meaningful feedback to provide recognition and to address performance improvement.
Reviews Fraser Health workplace indicators in areas such as retention, engagement, safety, absenteeism and overtime, and establishes department objectives and action plans.
Provides leadership for quality care, identifies risks and action plans in terms of clinical/department outcomes and acts as a change agent within the service, fostering an environment of innovation and critical thinking.
Interprets, applies and ensures operational and service contract plans meet accepted operational and/or contractual requirements, professional standards, collective agreement or other standards and legislated/contractual obligations. Investigates and responds to complaints or grievances. Represents the Department in third party venues.
Establishes and maintains effective working relationships, ongoing communications with medical staff, other departments at and across sites/community areas and other internal and external partners. Coordinates the utilization of shared resources including services, equipment, and space with other departments and/or sites.
Participates in strategic operational initiatives, project planning, clinical services development and the development of short and long term tactical clinical, operational or service plans. Assesses and advises on conflicts in terms of operational plans where leading a clinical operation and program service that report up to more than one Director.
Acts as a resource to care teams, provides expert consultative advice to other health care practitioners and acts as a resource for the assigned clinical operation(s), program services(s) or service contracts.
Acts as an advocate for patients/residents/clients and families; responds to issues in the area of clinical operations to internal and external partners and agencies; ensures compliance of the complaint review and audit process.
Co-ordinates, participates or facilitates research initiatives taking an interdisciplinary and consultative approach. Identifies emerging best practices and technologies and develops strategies for integration into operations.
Participates in the development and maintenance of administrative and clinical information systems; ensures Fraser Health, government and regulatory reporting requirements are met.
Chairs and/or participates on committees; prepares status reports to update the Director(s) and/or develops recommendations on follow up action to be taken; implements approved recommendations.
Participates in the development, implementation and negotiation of essential service contingency plans.
Ensures Director(s) is/are informed of and aware of significant events and activities in the area(s) of responsibility.

Qualifications

Completion of an undergraduate degree in health sciences or related field, plus seven (7) years’ recent related experience, including two (2) years in a leadership role; or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

Excellent oral, written and presentation skills.
Demonstrated knowledge and ability in related clinical health care practice, education and program planning, development, implementation and evaluation.
Ability to plan, prioritize and carry out projects.
Knowledge of department management processes under collective agreements.
Demonstrated knowledge of budget planning and preparation principles, concepts and methods.
Demonstrated ability to provide progressive and innovative approaches to service delivery and program issues.
Knowledge of research methodology, practices and techniques.
Excellent investigative, analytical and problem solving skills.
Ability to work effectively under pressure and with changing priorities and deadlines.
Knowledge of Information Systems applications, tools and concepts.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

Learn more >

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More about this job

Responsibilities

The Manager provides clinical and operational leadership to a front-line patient care department, overseeing multi-disciplinary teams and resource management. They are responsible for developing budgets, ensuring safe quality care, and fostering an environment of innovation and staff engagement.

Requirements

Candidates must hold an undergraduate degree in health sciences or a related field. A minimum of seven years of recent related experience, including at least two years in a leadership role, is required.

Skills

Leadership
Budget planning
Staff supervision
Quality improvement
Strategic planning
Conflict resolution
Performance management
Clinical service design
Risk management
Change management
Research methodology
Analytical skills
Communication
Information systems management

Benefits

Four weeks of vacation
Comprehensive 100% employer paid benefits
Defined municipal pension plan
87% maternity top-up

Visa sponsorship

Not detected in the job text

Keywords

Clinical Operations
Medical Unit
Hospital Management
Patient Care
Budgeting
Leadership
Staff Supervision
Quality Assurance
Healthcare Administration
Strategic Planning
Performance Improvement
Clinical Governance
Risk Management
Change Management
Research
Information Systems
Collective Agreements
Fraser Health
Nursing Supervision
Operational Planning

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