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Added 23 mins ago
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Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 23 mins ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 1 hour ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 1 hour ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
Four Pillars: Patient-First | People-Centred | Partnership-Based | Progress-Focused
Added 1 hour ago
BC
Ultrasound Technologist
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- Full-time
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Added 2 hours ago
BC
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Brant Community Healthcare System
Brantford, ON
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Added 5 hours ago
RM
Manager
Ross Memorial Hospital
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- Full-time
The Medical Inpatient Unit is a 40-bed acute care unit including eight telemetry beds, supported by a patient-centred multi-disciplinary team which respects patients' confidentiality,…
Added 6 hours ago
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M.L.T. Charge - Quality
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- Full-time
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Added 7 hours ago
C
Business Continuity Manager
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- Full-time
…commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable…
Added 7 hours ago
Health Care Aide - Casual
Optima Living
Morinville, AB
…journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a personal mission has grown into one of Western Canada’s leading…
Added 7 hours ago
AH
Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…with organizational strategy. Managers directly influence the experience of paramedics, the effectiveness of frontline operations, and the quality of patient care delivered across the…
Added 7 hours ago
AH
Manager
Alberta Health Services
Rimbey, AB
- Full-time
…organizations and communities in order to coordinate and integrate patient programs and services within the continuing care setting. The Manager provides leadership to the site in keeping…
Added 9 hours ago
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Internal Medicine
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Kelowna, BC
- Full-time
Reporting to the Executive Medical Director, BC Cancer Kelowna, the Department Head works closely with provincial program leadership, Medical Affairs, Interior Health, operational leaders,…
Added 11 hours ago
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Nurse Educator (N4) - Patient Services Mental Health
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- Full-time
Under the general supervision of the applicable Director of Patient Services - Mental Health and in collaboration with the Program Teams, the incumbent is responsible for: Educational…
Added 11 hours ago
Director Health Services (Regional Director - Acute Care Services)
Winnipeg Regional Health Authority
Winnipeg, MB
The Regional Director, Acute Care Services provides strategic and operational leadership in support of the Acute Care portfolio within the Winnipeg Regional Health Authority (WRHA).…
Added 11 hours ago
Nurse Educator (N4) - Patient Services Mental Health
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the applicable Director of Patient Services - Mental Health and in collaboration with the Program Teams, the incumbent is responsible for: Educational…
Added 12 hours ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 12 hours ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 13 hours ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 13 hours ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 13 hours ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
Four Pillars: Patient-First | People-Centred | Partnership-Based | Progress-Focused
Added 13 hours ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 16 hours ago
QH
Patient Services Manager
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- Full-time
The Patient Services Manager reports to the Program Director for Surgery with initial accountabilities of Belleville Oncology and Endoscopy units and Medical Day Clinic (MDC) at Belleville…
Added 16 hours ago
IH
Administrative Assistant | Business Solutions and Data & Analytics
Interior Health Authority
Kelowna, BC
- Full-time
…provide confidential administrative support functions to the Director for the department or program and other management staff as required. The Administrative Assistant serves as a vital…
Added 16 hours ago
IH
Regional Practice Leader | Allied Health
Interior Health Authority
Kelowna, BC
- Full-time
…minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other…

Fraser Health

Manager, Clinical Operations & Program Services

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

The salary range for this position is CAD $60.75 - $87.33 / hour Job Summary · Full-time

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Job details

Pay: The salary range for this position is CAD $60.75 - $87.33 / hour Job Summary
Job type: Full-time
Apply by: Oct 30, 2027
Posting language: English
Posted: Oct 30, 2026

Original job description

Salary

The salary range for this position is CAD $60.75 - $87.33 / hour
Job Summary

Come work with us!

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health; we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including earning four weeks of vacation in your first year, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Reporting to assigned Director(s), Clinical Operations, the Manager is accountable for managing and providing clinical and operational leadership to a front-line patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community based direct patient/client care setting. The Manager is responsible for large assigned clinical operation(s) and program service(s) through the leadership provided to staff, or the management of service contracts with contracted agencies. The Manager must directly supervise Nurses at the Level 4 or 5 classification/wage rate.

Through the direct leadership and management of people and resources, the manager oversees the operational, administrative activities of a clinical operation or program service; or, supports the operation of clinical services supports for services as provided through contracted agencies.

The Manager fosters an environment that empowers and supports individuals to provide safe, quality care; or ensures service contracts meet performance criteria that include safe, quality care.

Ensures clinical operation(s) and program service(s) at a site/community area or across sites/community areas are delivered in an effective and efficient manner through consultative advice on clinical services(s) design, policies and procedures, management and leadership or contract management.

Maintains effective communications, and where assigned a dual reporting structure, prioritizes and advises on the status of clinical services(s) objectives.

Responsibilities

Manages resources through the development of operating and capital budgets, review of expenses and the development of action plans. Reviews contracted agency budgets in terms of established contract performance criteria and liaises with agency to establish required action plans.
Provides leadership of people to foster an environment that is supportive of engagement, innovation, individual and team achievements and the provision of safe, quality care. Provides direct supervision to Nurses at the Level 4 or 5 classification/wage rate.
Recruits people, provides leadership and mentorship on individual leadership and development plans, and provides regular, ongoing, clear and meaningful feedback to provide recognition and to address performance improvement.
Reviews Fraser Health workplace indicators in areas such as retention, engagement, safety, absenteeism and overtime, and establishes department objectives and action plans.
Provides leadership for quality care, identifies risks and action plans in terms of clinical/department outcomes and acts as a change agent within the service, fostering an environment of innovation and critical thinking.
Interprets, applies and ensures operational and service contract plans meet accepted operational and/or contractual requirements, professional standards, collective agreement or other standards and legislated/contractual obligations. Investigates and responds to complaints or grievances. Represents the Department in third party venues.
Establishes and maintains effective working relationships, ongoing communications with medical staff, other departments at and across sites/community areas and other internal and external partners. Coordinates the utilization of shared resources including services, equipment, and space with other departments and/or sites.
Participates in strategic operational initiatives, project planning, clinical services development and the development of short and long term tactical clinical, operational or service plans. Assesses and advises on conflicts in terms of operational plans where leading a clinical operation and program service that report up to more than one Director.
Acts as a resource to care teams, provides expert consultative advice to other health care practitioners and acts as a resource for the assigned clinical operation(s), program services(s) or service contracts.
Acts as an advocate for patients/residents/clients and families; responds to issues in the area of clinical operations to internal and external partners and agencies; ensures compliance of the complaint review and audit process.
Co-ordinates, participates or facilitates research initiatives taking an interdisciplinary and consultative approach. Identifies emerging best practices and technologies and develops strategies for integration into operations.
Participates in the development and maintenance of administrative and clinical information systems; ensures Fraser Health, government and regulatory reporting requirements are met.
Chairs and/or participates on committees; prepares status reports to update the Director(s) and/or develops recommendations on follow up action to be taken; implements approved recommendations.
Participates in the development, implementation and negotiation of essential service contingency plans.
Ensures Director(s) is/are informed of and aware of significant events and activities in the area(s) of responsibility.

Qualifications

Completion of an undergraduate degree in health sciences or related field, plus seven (7) years’ recent related experience, including two (2) years in a leadership role; or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

Excellent oral, written and presentation skills.
Demonstrated knowledge and ability in related clinical health care practice, education and program planning, development, implementation and evaluation.
Ability to plan, prioritize and carry out projects.
Knowledge of department management processes under collective agreements.
Demonstrated knowledge of budget planning and preparation principles, concepts and methods.
Demonstrated ability to provide progressive and innovative approaches to service delivery and program issues.
Knowledge of research methodology, practices and techniques.
Excellent investigative, analytical and problem solving skills.
Ability to work effectively under pressure and with changing priorities and deadlines.
Knowledge of Information Systems applications, tools and concepts.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

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More about this job

Responsibilities

The Manager provides clinical and operational leadership to multi-disciplinary teams in hospital or community settings. They are responsible for managing budgets, overseeing staff performance, and ensuring the delivery of safe, high-quality patient care.

Requirements

Candidates must hold an undergraduate degree in health sciences or a related field. A minimum of seven years of recent related experience, including at least two years in a leadership role, is required.

Skills

Clinical operations
Leadership
Budget management
Staff supervision
Quality care
Strategic planning
Performance management
Conflict resolution
Analytical skills
Problem solving
Communication
Project management
Research methodology
Policy development
Risk management

Benefits

Four weeks of vacation
Comprehensive health benefits
Pension plan

Visa sponsorship

Not detected in the job text

Keywords

Clinical Operations
Patient Care
Budgeting
Leadership
Health Sciences
Performance Improvement
Quality Assurance
Risk Management
Strategic Planning
Collective Agreements
Mentorship
Change Management
Information Systems
Research Initiatives
Contract Management
Operational Planning
Clinical Services
Staff Retention
Regulatory Reporting
Interdisciplinary Collaboration

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