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Added 2 mins ago
CO
System Analyst/Project Leader - Amanda
City of Vaughan
Vaughan, ON
- $112,283 to $131,356 CAD / year
- Full-time
The Systems Analyst/Project Leader (AMANDA) supports the City’s internal departments in the use of AMANDA, the City’s enterprise case management platform for permits, licenses, inspections,…
Added 32 mins ago
FH
Senior Business Analyst
Fraser Health
Surrey, BC
- Full-time
Resolves operational issues with health information systems as identified internally or externally from the Informatics Customer Service desk.
Added 1 hour ago
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Workforce Management Analyst-Banking
BeachHead
Toronto, ON
- $17.6 to $36.97 CAD / hour
- Contract
Ability to work rotating shifts covering operational hours between 7:00 a.m
Added 2 hours ago
GT
Technical Help Desk - Workforce Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $30 to $35 CAD / hour
- Contract
Shift / Schedule: Monday to Friday, 37.5 hours/week; rotating shifts covering 7:00 AM – 6:00 PM (7am–3pm / 8am–4pm / 9am–5pm / 10am–6pm) · Must be comfortable working rotating shifts - the team provides coverage from 7:00 a.m
Added 3 hours ago
R
Technical Help Desk - Senior
Raise
Toronto, ON
- Full-time
Must Have Requirement · Must be comfortable working rotating shifts - the team provides coverage from 7:00 a.m
Added 4 hours ago
Senior Technical Support Analyst II , GTB - Scarborough
Scotiabank
Toronto, ON · Scarborough, ON
Contribute to the overall success of the Client Services & Solutions Help Desk by conducting data analysis for 2nd/3rd level support escalations originating from the Help Desk via Service…
Added 4 hours ago
IC
Workforce Management Analyst
Infotek Consulting Inc.
Toronto, ON
- $35 to $41 CAD / hour
- Contract
Work Arrangement: Hybrid (2 days in office) · Ability and willingness to work rotating shifts between 7:00 a.m
Added 8 hours ago
MD
Operations Policy Administrator - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 18 hours ago
AC
IT Operations Centre Analyst - ITOC
Air Canada
Toronto, ON
- Full-time
The IT Operations Analyst ensures a safe and reliable technology environment for Air Canada with focus on troubleshooting and operational tasks to support our critical IT services: core…
Added 22 hours ago
Support Desk Analyst
Ooma
Vancouver, BC
The Ooma Support Desk Analyst serves as the first line of contact for Ooma Enterprise, providing initial troubleshooting of IP Telephony anomalies and facilitates internal and external…
Added 23 hours ago
End User Support Analyst
Agriculture Financial Services Corporation
Lacombe, AB
The End User Support Analyst has one or more primary areas of focus but also provides support to all areas within the team. This includes Service Desk, Desktop, Endpoint Administration,…
Added 23 hours ago
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Deal Desk Analyst
ADP
Mississauga, ON
- Full-time
Location: Mississauga, ON (Hybrid 3 days in office )
Added 1 day ago
MD
Management Analyst Supervisor 2 - EHR Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 1 day ago
MD
Financial Management Analyst - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift / 8 a.m
Added 1 day ago
NR
Service Desk Analyst
Niagara Region
ON · Niagara, ON
- Full-time
This position currently falls within our hybrid model , allowing the employee to typically work 1 day per week from home
Added 3 days ago
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Compliance Analyst
Clarity
Vancouver, BC
- $75,000 to $100,000 CAD / year
- Full-time
As a Compliance Analyst at Clarity, you will support the day-to-day work that keeps our broker-dealer and investment adviser compliant. You will start with defined, process-driven tasks and…
Added 4 days ago
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Onsite IT Support Specialist
SIMNET
ON · Whitby Southeast, Ontario
- Full-time
Others: Must have a reliable vehicle to travel between client sites (Durham Region) · Certification required within 6 months of employment
Added 4 days ago
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Sr. IT Support Analyst
SIMNET
ON · Whitby Southeast, Ontario
- Full-time
Others: Must have a reliable vehicle to travel between client sites (Durham Region)
Added 4 days ago
NI
Billing and Operations Analyst
Netcrawler Inc
Ajax, ON
- Full-time
Netcrawler is an independent Ontario internet service provider with a no-contract, no-hidden-fees model. We lease last-mile access from Rogers (including the former Shaw network), Bell and…
Added 4 days ago
Client Scam Intervention Specialist | Evening Shift (2:00 PM-10:00 PM)
Scotiabank
Toronto, ON · Scarborough, ON
…with clients who may be under the influence of a scammer. The analyst uses empathy, active listening, sound judgment, and persuasive communication to help clients recognize manipulation,…
Added 4 days ago
MD
Temporary Forensic Lab Tech 1 (Drug Chemistry) / Management Analyst 1
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Telework Eligible: Yes - up to one (1) day per week upon supervisory approval · Work Shift/Work Hours: Day Shift
Added 4 days ago
MD
IT Advanced Business Analyst - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 4 days ago
IG
Bilingual Trade Support Analyst
Insight Global
Montreal, QC
- $28 to $30 CAD / hour
- Contract
Insight Global its looking for a Trade Support Analyst to joining one of Canadians top 5 Banks.
Added 4 days ago
BE
Service Desk Analyst, FT, Calgary, Alberta
Baytex Energy Corp.
Calgary, AB
- Full-time
Baytex Energy is currently seeking a personable Service Desk Analyst to join our Information Technology team. The ideal candidate brings 7+ years of IT support experience, strong technical…
Added 4 days ago
FH
Senior Business Analyst
Fraser Health
Surrey, BC
- Full-time
Resolves operational issues with health information systems as identified internally or externally from the Informatics Customer Service desk.

Fraser Health

Senior Business Analyst

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary · Full-time

Apply on jobs.fraserhealth.ca About employer

Applications open in a new tab.

Job details

Pay: The salary range for this position is CAD $38.88 - $55.89 / hour Job Summary
Job type: Full-time
Apply by: Nov 10, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Salary

The salary range for this position is CAD $38.88 - $55.89 / hour
Job Summary

Are you passionate about transforming healthcare through innovation, technology, and process improvement? Fraser Health is seeking a Senior Business Analyst to play a key role in our Digital Patient & Provider Experience Program, helping shape the future of how patients and care providers interact with healthcare services across one of Canada's fastest-growing health authorities.

In this dynamic and influential role, you will partner with clinical, operational, and technical stakeholders to lead strategic business initiatives that enhance digital experiences, improve workflows, and support the delivery of high-quality patient care.

What You'll Do

As a Senior Business Analyst, you will:

Lead strategic business analysis and change management initiatives that support the implementation and optimization of health and corporate information systems.
Analyze and streamline business processes, identifying opportunities to improve efficiency, user experience, and organizational effectiveness.
Facilitate stakeholder engagement sessions, conduct feasibility studies, and determine business requirements that support digital transformation initiatives.
Develop business process models, workflow analyses, requirements documentation, and recommendations that enable informed decision-making.
Lead and support process redesign initiatives while ensuring alignment with service management methodologies and best practices.
Collaborate with multidisciplinary teams to enhance care provider access to health information systems and improve the overall digital experience for both patients and providers.

What You Bring

Bachelor's Degree in Health Information Systems Management, Business, Healthcare Administration, Information Technology, or a related discipline, or an equivalent combination of education, training, and experience.
Three to five years of recent, related experience in business analysis within a medium to large-sized organization.
Experience working with health information systems, corporate systems, and digital transformation initiatives.
Strong skills in business process redesign, stakeholder engagement, requirements gathering, workflow analysis, and change management.
Exceptional communication, facilitation, and problem-solving abilities.

Why Join Fraser Health?

At Fraser Health, you'll have the opportunity to contribute to meaningful work that impacts the lives of over two million people across British Columbia. As part of the Digital Patient & Provider Experience Program, you'll help advance innovative digital solutions that improve access to care, enhance provider experiences, and support better health outcomes throughout the region.

If you're a strategic thinker who thrives on solving complex business challenges and driving transformational change, we invite you to bring your expertise to Fraser Health and help shape the future of healthcare.

Join us in creating a more connected, seamless, and patient-centered healthcare experience.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts, methods and technologies. Leads the analysis and documentation of business requirements for client-facing and internal Informatics services delivery processes for business, clinical, and systems support services within Fraser Health. The Senior Business Analyst will be engaged in multiple initiatives and will be responsible for project planning, business requirements gathering, data analysis and supporting the execution of projects and change management. Provides leadership and acts as an escalation point for Business Analysts to assist in resolving complex problems.
Responsibilities

Provides strategic planning support and change management services by leading and providing senior level support and guidance in streamlining business processes and best practices for health and corporate information systems capture and utilization.
Leads, develops, and maintains the business processes necessary to facilitate care provider access to health and corporate information systems by conducting feasibility studies and determining user requirements for the uptake of health and corporate information functionality or systems. Leads, coordinates and/or participates in initiatives and process redesign that supports and follows the service management methodology.
Provides senior level business analysis by carrying out work flow analysis, developing business information requirements and models, defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
Provides health information systems projects responsibility, under the direction of the Lead or Portfolio Manager, by performing business systems analysis support. Will lead small projects and provide project management guidance to Business Analysts.
Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.
Develops Service Level Agreements between Informatics and assigned business areas to support the movement of projects to operational status, maintenance, and support.
Resolves operational issues with health information systems as identified internally or externally from the Informatics Customer Service desk.
Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Informatics and assigned business areas within Fraser Health.
Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.

Qualifications

Education and Experience

Bachelor's Degree in Health Information Systems Management or a related field or an equivalent combination of education, training, and experience. Three (3) to five (5) years of recent, related experience in a medium to large sized organization. Experience with health and corporate information systems.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

Demonstrated knowledge of health and corporate information systems.
Ability to analyze business processes and business specifications.
Knowledge of systems analysis, design and development life cycle theory, concepts and practices.
Ability to develop innovative system/computing technology approaches and
solutions for customer business needs.
Analytical reasoning and problem solving skills.
Ability to communicate effectively both verbally and in writing.
Ability to deal effectively with others.
Ability to organize and prioritize work.
Ability to work independently and as a member of a team.
Physical ability to perform the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

Learn more >

Apply on jobs.fraserhealth.ca About employer

More about this job

Responsibilities

The Senior Business Analyst leads strategic business initiatives and process redesign to optimize health and corporate information systems. They facilitate stakeholder engagement, document business requirements, and provide leadership in change management to improve digital patient and provider experiences.

Requirements

Candidates must possess a Bachelor's degree in a relevant field such as Health Information Systems or Business Administration. A minimum of three to five years of recent, related experience in business analysis within a medium to large-sized organization is required.

Skills

Business Analysis
Change Management
Process Redesign
Stakeholder Engagement
Workflow Analysis
Requirements Gathering
Health Information Systems
Strategic Planning
Feasibility Studies
Project Management
Data Analysis
Service Management
Problem Solving
Communication
Systems Analysis

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Healthcare
Digital Transformation
Information Technology
Business Process Reengineering
Informatics
Service Level Agreements
Workflow Analysis
Change Management
Stakeholder Engagement
Systems Analysis
Project Planning
Data Analysis
Health Information Systems
Strategic Planning
Process Redesign
Requirements Documentation
Feasibility Studies
Digital Patient & Provider Experience

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Jobs in Canada