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Added 1 hour ago
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Fraser Health

Simulation Operations Specialist - Operations Centre

UNAVAILABLE, Surrey, BC, V3V 1Z2, Canada

The salary range for this position is CAD $35.36 - $50.83 / hour Job Summary · Full-time

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Job details

Pay: The salary range for this position is CAD $35.36 - $50.83 / hour Job Summary
Job type: Full-time
Apply by: Oct 27, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

Salary

The salary range for this position is CAD $35.36 - $50.83 / hour
Job Summary

We are hiring a Full Time Simulation Operations Specialist - Operations Centre to join our team in Surrey, B.C.

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits, including but not limited, to:

Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
Maternity Top-Up: Receive an 87% top-up during maternity leave.
TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
Additional employee discounts and perks available.

Take the next step and apply so we can continue the conversation with you.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Coordinates and oversees the day-to-day operations of the simulation (SIM) centres/networks across Fraser Health. Provides SIM specific leadership, advice and support to the SIM staff regarding resource planning, the coordination of simulation activities, developing event calendars and efficient reservation processes for space/equipment, and coordinating regular and preventative maintenance of SIM program systems and equipment. Manages related staff.

Responsibilities

Oversees and coordinates the technology and resources for planning and implementation of Fraser Health's simulation program. Responsibilities include coordinating the scheduling of events, in partnership with educators, based on internal and external user group needs, ensuring scenarios run in accordance with educational objectives and planning, and developing event calendars and a reservation process for space and equipment that ensures optimal use of resources.
Collaborates with educators and simulation leads to support advanced technical simulations in centre, insitu or remotely.
Collaborates with simulation leads, site leaders and educators to establish priorities, support efficient and effective purchase and use of equipment, and help maximize operational time. Advises, identifies and recommends new supplies and equipment that will meet the needs of the simulation program and clients.
Coordinates regular and preventative maintenance of simulation program systems including hardware, software, human patient simulators, audiovisual systems, medical carts and other equipment according to manufacturers' recommendations. Tracks and manages service contracts and equipment warranties, monitors and ensures equipment safety and performance testing; works with vendors to correct deficiencies and ensures minimal down time and optimal equipment performance.
Establishes and maintains professional relationships with internal and external stakeholders (e.g. simulation equipment manufacturers, IMIT, health care professionals, provincial networks) regarding the simulation program and related equipment.
Plans and collaborates with simulation leads, clinical leads, educators and stakeholders (staff, faculty, and students) across Fraser Health to promote learning and maintain standards of quality through the use of current simulation technology. This includes but is not limited to demonstrating and teaching technical aspects of operating simulators. May be required to role play, troubleshoot equipment and software, respond to technical failures, deliver medical information to participants, and arrange or perform clean up/dismantling of educational sessions.
Collaborates with leaders and educators to determine opportunities for technology improvement and innovative ideas to enhance the realistic application of simulation scenarios.
Provides tours of simulation centres across Fraser Health in accordance with established protocols to demonstrate and promote the capabilities of simulation education.
Manages assigned technical staff; coordinates the recruitment and hiring into simulation support roles, coordinates work assignments, provides training and support and oversees performance management plans. Monitors performance and takes corrective action when necessary up to including dismissal.
Coordinates simulation client, student, activity, and service data; manages databases and reports operational data including data that informs quality improvement for simulation operations.
Coordinates and maintains stock of SIM consumables and supplies, SIM props such as intravenous systems, simulated blood, wound moulage, etc. Monitors and tracks equipment and supply budget in collaboration with leaders as required.
Maintains proficiency in existing and emerging technologies in simulation, and translates into practice for Fraser Health educators; remains current with related literature and participates in approved simulation working groups, seminars and conferences.

Qualifications

Education and Experience

Minimum diploma in a recognized technology or science related field, the CHSOS certification (Certified Healthcare Simulation Operations Specialist), and three (3) to five (5) years of recent, related experience with simulation technology and clinical education, or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

Knowledge of basic medical equipment and related supplies used in simulation based education (IV pump, defibrillator, thermometer, suction, IV, intubation).
Ability to independently sustain expert knowledge in the simulation field including existing/emerging technologies.
Ability to understand and learn new software and hardware use quickly and independently.
Ability to manage staff effectively.
Strong customer service skills that drive efficient and increasing use of simulation education resources.
Ability to express technical information clearly and simply to facilitate understanding of simulation fidelity and related equipment.
Ability to assess, troubleshoot and respond to simulation equipment failures in a timely fashion.
General knowledge of LAN Networks, Microsoft Operating Systems and hardware and software related to simulation technology.
Understanding of adult learning theory and how it influences curriculum design and the learning environment.
Ability to foster engagement of health care professionals with different levels of knowledge related to simulation methodology.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

Protect yourself from recruitment and employment scams.

We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

Learn more >

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More about this job

Responsibilities

The Simulation Operations Specialist oversees the daily operations, maintenance, and scheduling of simulation centres across Fraser Health. They manage technical staff, coordinate equipment resources, and collaborate with educators to support high-quality simulation-based learning.

Requirements

Candidates must possess a diploma in a technology or science-related field and the CHSOS certification. A minimum of three to five years of recent, related experience in simulation technology and clinical education is required.

Skills

Simulation operations
Leadership
Technical troubleshooting
Equipment maintenance
Staff management
Data management
Customer service
Medical equipment knowledge
Project coordination
Budget management
Adult learning theory
Audiovisual systems
Software proficiency
Hardware maintenance
Performance management
Stakeholder engagement

Benefits

Generous vacation time
Benefit portability
Defined municipal pension plan
Maternity top-up
TransLink pass subsidy
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Simulation Operations Specialist
CHSOS
Healthcare Simulation
Clinical Education
Simulation Technology
Medical Equipment
Audiovisual Systems
Preventative Maintenance
Staff Management
Performance Management
Data Management
Adult Learning Theory
Simulation Fidelity
Hardware
Software
LAN Networks
Microsoft Operating Systems
Budgeting
Quality Improvement
Stakeholder Management
Operations Centre
Fraser Health
Simulation Scenarios
Technical Support
Resource Planning
Event Scheduling
Inventory Management
Vendor Relations
Simulation Props
Clinical Leads

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