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Added 3 mins ago
FE
Night Shift – Heavy Duty Mechanic/Technician
Falcon Equipment
Surrey, BC
- Full-time
…marine mechanic, crane mechanic, elevator mechanic, hydraulic technician or millwright with a few years of experience we want you to join Falcon Equipment! We are hiring heavy duty…
Added 4 mins ago
GI
Concrete Technician
Green Infrastructure Partners
Caledon, ON · Mississauga, ON · Perdue Court, Caledon, ON
- Full-time
The Quality Control Technician, based in Caledon, Ontario, supports projects across the GTA and Ontario by performing field testing, inspection, and sampling of construction materials.…
Added 4 mins ago
GI
Quality Control Technician-4
Green Infrastructure Partners
Caledon, ON · Mississauga, ON · Perdue Court, Caledon, ON
- Full-time
The Quality Control Technician, based in Caledon, Ontario, supports projects across the GTA and Ontario by performing field testing, inspection, and sampling of construction materials.…
Added 4 mins ago
GI
Quality Control Technician-3
Green Infrastructure Partners
Caledon, ON · Mississauga, ON · Perdue Court, Caledon, ON
- Full-time
The Quality Control Technician, based in Caledon, Ontario, supports projects across the GTA and Ontario by performing field testing, inspection, and sampling of construction materials.…
Added 4 mins ago
GI
Concrete Technician
Green Infrastructure Partners
Caledon, ON · Mississauga, ON · Perdue Court, Caledon, ON
- Full-time
The Concrete Testing Technician, based in Caledon, Ontario, supports specialized projects across Central and Southern Ontario by performing field testing, inspection, and sampling of…
Added 4 mins ago
GI
Quality Control Technician-7
Green Infrastructure Partners
Caledon, ON · Mississauga, ON · Perdue Court, Caledon, ON
- Full-time
The Quality Control Technician, based in Caledon, Ontario, supports projects across the GTA and Ontario by performing field testing, inspection, and sampling of construction materials.…
Added 4 mins ago
GI
Quality Technician
Green Infrastructure Partners
Toronto, ON · Wilson Ave, Toronto, ON
- Full-time
The Quality Technician provides services to projects across the GTA and throughout Ontario. Reporting to the Engineering Manager, this role plays a key part in field testing, inspection,…
Added 4 mins ago
IG
Maintenance Technician FSM
Inland Group of Companies
Calgary, AB · ITC Calgary
- Full-time
Advance suggestions and communications with other recycling operations, engineering, technical support staff and management that promote improvement and advances in efficiencies of…
Added 13 mins ago
A
Test Technologist
Actalent
Oakville, ON
- $25 to $35 CAD / hour
- Contract
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…
Added 14 mins ago
S
Set-up Operator I
Septodont
Cambridge, ON
- Full-time
Reports any equipment problems and process related downtime to the area Lead Hand, Maintenance Technician, and Supervisor and work together to solve them
Added 14 mins ago
SH
Maintenance Technician
Sotera Health
Toronto, ON
- Full-time
Reporting to the Maintenance Supervisor, the Maintenance Technician performs routine daily maintenance activities for the facility and scheduled preventative maintenance on the processing…
Added 46 mins ago
CO
Engineering Design Technician I
City of Kamloops
Kamloops, BC
- From $41.19 CAD / hour
- Full-time
- On-site
Added 48 mins ago
SC
Utility Systems Technician - Stoney Creek Sanitary District
Shenandoah County
Stoney Creek, NB
- Part-time
The Utility Systems Technician performs intermediate semiskilled and skilled work in the installation, repair, and maintenance of water and sewer lines, wells, pump stations and…
Added 48 mins ago
CC
Entry Level Suspension Technician
Crane Carrier (Canada) Limited
Cambridge, ON
- Full-time
SPRING & SUSPENSION TECHNICIAN Responsibilities Include
Added 49 mins ago
EN
NDT - RT2 Technician
Echo NDE
AB · Red Deer County, AB
- Full-time
We are currently seeking a CGSB certified RT2 Technician to join and contribute to our team. This is a full-time permanent position that will support our operations based out of Red Deer,…
Added 1 hour ago
W
Heavy Duty Technician - Fort McMurray Rotation
Wajax
Fort McMurray, AB
- Full-time
Added 1 hour ago
TU
Research Assistant/ Technician 2
The University of British Columbia
Vancouver, BC
- $4,597.8 to $5,469.59 CAD / month
- Full-time
Non Union Salaried - Research Assistant /Technician 2
Added 1 hour ago
J
Electrical Mechanical Technician
Jule
Toronto, ON
- Full-time
…the industry for the past ten years. The Electrical Service Technician will be a part of a rapidly growing Production team with opportunities to collaborate with various department’s…
Added 1 hour ago
Service Technician Special Operations I, Blades - Canada (m/f/d)
Nordex Group
AB
The role of Blade Traveling Service Technician directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As…
Added 1 hour ago
Service Lead Technician Special Operations, Major Correctives - Canada (mf/d)
Nordex Group
AB
The role of Service Lead Technician Special Operations – Major Correctives supports the organization's mission of delivering reliable renewable energy solutions through the safe execution…
Added 1 hour ago
Service Technician Special Operations I, Gearbox (m/f/d)
Nordex Group
AB
The role of Service Technician Special Operations I directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the…
Added 1 hour ago
Service Technician Special Operations I, Blades - Canada (m/f/d)
Nordex Group
AB
The role of Blade Traveling Service Technician directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As…
Added 1 hour ago
MT
Quality Control Technician
Metalcraft Technology Inc
Coquitlam, BC
- Full-time
Diploma or degree in Quality, Engineering, or a related field
Added 1 hour ago
PA
Automotive ADAS Calibration Technician
Protech Automotive Solutions
Richmond, BC
- Full-time
Protech Automotive Solutions is hiring for a Protech Calibration Technician Apprentice.
Added 1 hour ago
SI
Heavy Equipment Technician
Squires Industrial and Heavy Duty Mechanics
Saskatoon, SK
- Full-time
Squires Industrial Services Ltd. is seeking an experienced Heavy Equipment Technician for a full-time position. The successful candidate may work from our Saskatoon shop and support…

Fraser Nolet

IT Technician

Gatineau, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

The Role

You will be the first point of contact for technology across the firm: keeping Windows laptops and Microsoft 365 working, setting up equipment and accounts, and resolving requests for staff and, as the firm extends help-desk services to clients, for client users.

You will work directly with the partners and senior staff. As the firm grows its use of Microsoft 365, Dynamics 365, and the Power Platform, you will take on tenant administration and Dynamics 365 configuration under their direction, with a written learning plan and support for Microsoft certifications.

The position suits someone with one to two years of help-desk experience, or a recent graduate with hands-on Microsoft experience, who wants variety and responsibility early in a small team. You will report to a partner, work within delegated administrative access, and have senior review on production changes.

Responsabilités

Provide first-line technical support to all staff for Windows 10 and 11 laptops, peripherals, printing, Wi-Fi, VPN, and Microsoft 365 applications (Outlook, Teams, OneDrive, and SharePoint), in person, by phone, and through Teams.
Own the support queue: log, prioritize, resolve, and close requests with clear notes, and escalate to senior staff when needed.
Build, enrol, and recover Windows devices through Intune and Autopilot, and prepare equipment so new staff are productive on their first day.
Run the joiner, mover, and leaver process for accounts, licences, groups, mailboxes, devices, and equipment return, following the firm’s checklist.
Provide deskside support in person, when needed, at locations in the National Capital Region.
Administer day-to-day Microsoft 365 tasks under senior direction, including password and multi-factor authentication issues, group membership, shared mailboxes, SharePoint permissions, and licence assignment across Entra ID, Exchange Online, Intune, SharePoint, and Teams.
Take on configuration work as skills develop, including Intune policies, sharing settings, Teams and SharePoint governance, and licence clean-up.
As skills develop, support Dynamics 365 users with access and how-to questions, and assist senior staff on implementations through sandbox configuration, user acceptance review, data clean-up, and end-user training.
Learn Power Automate and, over time, build flows and apps that remove repetitive work for the team.
Maintain a knowledge base of short how-to articles for recurring requests.
Over time, provide first-line support to client users as the firm extends help-desk services to clients.
Contribute to client engagements as assigned, for example Microsoft 365 administration, device management, or cybersecurity work, under the direction of senior staff.
Perform other duties as assigned by the partners.

Qualifications

One to two years supporting Windows and Microsoft 365 in a workplace, managed service provider, co-op, or internship. Recent graduates with hands-on Microsoft lab or internship experience and a record of solving real support issues are encouraged to apply.
A college diploma or certificate in information technology or a related field, or equivalent experience.
Confident troubleshooting Windows 10 and 11, including device setup, updates, drivers, and connectivity.
Working knowledge of Microsoft 365 applications and a basic understanding of the Microsoft 365 admin centres.
Clear, patient, and professional communication with non-technical colleagues or clients, in person and in writing.
Organized and reliable: tickets are kept current, work is documented, and requests are seen through to completion.
A demonstrated interest in Microsoft cloud services and business applications, and the commitment to earn certifications.
Able to use AI tools effectively and responsibly, including verifying outputs and protecting confidential information.
Discretion and professionalism when handling staff accounts, devices, and firm data.
Proficiency in written and spoken English is required.

Assets

Hands-on administration of Intune, Entra ID, Exchange Online, or SharePoint.
Exposure to Dynamics 365, Business Central, Power Automate, or Power Apps, including coursework or a home lab.
PowerShell scripting.
Microsoft certifications such as MS-900, MD-102, PL-900, MB-910, or MB-920.
Proficiency in Inuktut or French.
Experience supporting external clients or customers, for example at a managed service provider.
Experience in a professional-services environment (law, accounting, consulting, architecture, or engineering).
Eligibility to obtain and maintain a Government of Canada security clearance at the Reliability Status level.
Interest in the Canadian Arctic and Inuit Nunangat.

Apply About employer

More about this job

Responsibilities

Provide first-line technical support for staff and, as services expand, client users; manage support tickets, Windows devices, user accounts, equipment, and day-to-day Microsoft 365 administration. With senior guidance, contribute to Microsoft 365 and Dynamics 365 configuration, client engagements, user training, knowledge-base articles, and automation using Power Platform tools.

Requirements

Candidates should have one to two years of Windows and Microsoft 365 support experience, or recent graduate experience with hands-on Microsoft labs or internships, plus an IT-related diploma or certificate or equivalent experience. They need strong troubleshooting, communication, organization, discretion, responsible use of AI tools, and interest in Microsoft cloud services and certifications; written and spoken English proficiency is required.

Skills

Windows 10 And 11 Troubleshooting
Microsoft 365 Administration
Intune
Autopilot
Entra ID
Exchange Online
SharePoint
Teams
Dynamics 365
Power Automate
Power Apps
PowerShell
Help-Desk Support
Device Management
Ticket Management
Customer Communication

Visa sponsorship

Not detected in the job text

Keywords

Windows 10
Windows 11
Microsoft 365
Intune
Autopilot
Entra ID
Exchange Online
SharePoint
Microsoft Teams
Dynamics 365
Business Central
Power Automate
Power Apps
PowerShell
Help-Desk Support
Technical Support
Device Management
Microsoft 365 Administration
Ticket Management
Joiner-Mover-Leaver Process
Multi-Factor Authentication
User Acceptance Testing
Data Cleanup
End-User Training
Knowledge Base
Cybersecurity
Microsoft Certifications
AI Tools
Client Support
Government of Canada Reliability Status Clearance

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