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Added 23 mins ago
P
Lab Technician Assistant
P&H
Winnipeg, MB
- Full-time
As Lab Technician Assistant, the successful candidate will be responsible for assisting with the various tests and procedures required to accurately grade the quality and condition of grain…
Added 23 mins ago
GI
Quality Control Technician
Green Infrastructure Partners
Caledon, ON · Mississauga, ON · Perdue Court, Caledon, ON
- Full-time
Reporting to the Quality Control Manager, the Quality Control Technician is responsible for supporting and driving the accuracy of material testing and field data collection. This role…
Added 23 mins ago
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Compost Quality Technician
Walker
Arthur, ON
- Full-time
Are you passionate about environmental science and sustainability? Do you enjoy hands-on lab work and contributing to a cleaner, greener planet? Join our team as a Compost Quality…
Added 23 mins ago
GI
Quality Control Technician
Green Infrastructure Partners
Kingston, ON · Gardiners Rd, Kingston, ON
- Full-time
Reporting to the Quality Control Manager, the Quality Control Technician is responsible for supporting and driving the accuracy of material testing and field data collection. This role…
Added 1 hour ago
V
Instrument Operator Technician (6 Month Contract)
VitalBio
Oakville, ON
- Full-time
Technical Proficiency: Hands-on experience with sensors, actuators, or fluidic systems. Familiarity with lab equipment and electromechanical assembly.
Added 6 hours ago
LC
Chemistry Lab Technician RPT
Lambton College
Sarnia, ON
- Internship
Modifies standard lab tests as per instruction
Added 6 hours ago
S
InHouse Technician
Siegwerk
Mississauga, ON
- Full-time
The InHouse Technician performs a broad range of basic technical and administrative duties within a variety of customer plants pertaining to daily ink room activities and operation;…
Added 10 hours ago
RD
Trainee Dental Laboratory Technician
Resonance Dental Studio
Charlottetown, PE
- Full-time
Resonance Dental Studio is looking for a Trainee Dental Technician for our busy Dental Lab in Charlottetown. Candidate would need to be punctual and reliable, have good hand eye…
Added 10 hours ago
LC
Testing Technician
LabTest Certification Inc.
Delta, BC
- $50,000 to $60,000 CAD / year
- Full-time
A well-established company with 20+ years in the TIC industry and locations worldwide is looking for a Testing Technician to join our team.
Added 10 hours ago
Simulation Technician
Health Sciences North
Sudbury, ON
Set up and operate healthcare and simulation equipment for clinical activities within the Simulation Lab and in-hospital departments.
Added 10 hours ago
Simulation Technician
Health Sciences North
Sudbury, ON
Set up and operate healthcare and simulation equipment for clinical activities within the Simulation Lab and in-hospital departments.
Added 11 hours ago
UO
Clinical Teaching Technician, Registered Veterinary Technician, Faculty of Veterinary Medicine
University of Calgary
Calgary, AB
- Full-time
The Faculty of Veterinary Medicine is currently seeking a Full-time Temporary Relief Clinical Teaching Technician for approximately 24 months.
Added 11 hours ago
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Quality Assurance Technician
Wonderbrands
Mississauga, ON
- Other
…dough products under simulated in-store baking conditions. The technician is responsible for executing baking protocols, monitoring and recording sensory attributes, and escalating any…
Added 13 hours ago
SH
Operator
Sotera Health
Toronto, ON
- Full-time
Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our…
Added 13 hours ago
SH
Maintenance Technician
Sotera Health
Toronto, ON
- Full-time
Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our…
Added 14 hours ago
VA
Registered Veterinary Technician, Emergency (ICU) , 404 Veterinary Emergency and Referral Hospital
VCA Animal Hospitals
Newmarket, ON
- Full-time
Technical Care & Diagnostics: Place catheters, collect samples, run in-house lab tests, and take diagnostic radiographs.
Added 15 hours ago
Laboratory Technician
Tenaris
Edmonton, AB
As a Laboratory Technician, you will conduct lab analyses, uphold quality system requirements, and maintain precise documentation. You will assist production with resolving technical…
Added 15 hours ago
OS
Lab Technician
Orion Steel Group
Calgary, AB
- Full-time
Interpro Pipe + Steel has an immediate opening for a Lab Technician at our Calgary mill. This position is an integral part of the quality control process and in ensuring compliance and…
Added 16 hours ago
Student Research Assistant, Centre for Energy and Environmental Sustainability (Casual)
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
…including microbial-based treatment technologies. This position is lab-based with most of the work involving a range of tasks from simple (i.e. weighing, cleaning glassware) to complex…
Added 18 hours ago
LC
Chemistry Lab Technician RPT
Lambton College
Sarnia, ON
- Internship
Modifies standard lab tests as per instruction
Added 18 hours ago
Clean Room Technician
Bayshore
Markham, ON
Under the direct supervision of a licensed Pharmacist or designate, the Cleanroom Technician works in the Cleanroom environment to prepare medication compounding. While maintaining model…
Added 19 hours ago
A
Engineering Technician
Actalent
Mississauga, ON
- $17 to $22 CAD / hour
- Contract
You will work in a Mechanical Engineering R&D lab to support the Product Development Life Cycle by executing a variety of laboratory tasks. Your role will involve verifying handheld…
Added 19 hours ago
FN
IT Technician
Fraser Nolet
Gatineau, QC
- Full-time
…co-op, or internship. Recent graduates with hands-on Microsoft lab or internship experience and a record of solving real support issues are encouraged to…
Added 19 hours ago
SM
Sample Prep Technician
SSR Mining Inc.
Saskatoon, SK
- Full-time
Reporting to the Supervisor, Assay Lab, the Sample Prep Technician (General Labourer), will be responsible for carrying out procedures in the laboratory to perform all mine, mill, and…
Added 19 hours ago
SM
Metallurgical Technician (12 month Temp)
SSR Mining Inc.
Saskatoon, SK
- Full-time
SSR Mining – Seabee Gold Operation (SGO) is hiring for a Metallurgy Technician.

Fraser Nolet

IT Technician

Gatineau, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

The Role

You will be the first point of contact for technology across the firm: keeping Windows laptops and Microsoft 365 working, setting up equipment and accounts, and resolving requests for staff and, as the firm extends help-desk services to clients, for client users.

You will work directly with the partners and senior staff. As the firm grows its use of Microsoft 365, Dynamics 365, and the Power Platform, you will take on tenant administration and Dynamics 365 configuration under their direction, with a written learning plan and support for Microsoft certifications.

The position suits someone with one to two years of help-desk experience, or a recent graduate with hands-on Microsoft experience, who wants variety and responsibility early in a small team. You will report to a partner, work within delegated administrative access, and have senior review on production changes.

Responsabilités

Provide first-line technical support to all staff for Windows 10 and 11 laptops, peripherals, printing, Wi-Fi, VPN, and Microsoft 365 applications (Outlook, Teams, OneDrive, and SharePoint), in person, by phone, and through Teams.
Own the support queue: log, prioritize, resolve, and close requests with clear notes, and escalate to senior staff when needed.
Build, enrol, and recover Windows devices through Intune and Autopilot, and prepare equipment so new staff are productive on their first day.
Run the joiner, mover, and leaver process for accounts, licences, groups, mailboxes, devices, and equipment return, following the firm’s checklist.
Provide deskside support in person, when needed, at locations in the National Capital Region.
Administer day-to-day Microsoft 365 tasks under senior direction, including password and multi-factor authentication issues, group membership, shared mailboxes, SharePoint permissions, and licence assignment across Entra ID, Exchange Online, Intune, SharePoint, and Teams.
Take on configuration work as skills develop, including Intune policies, sharing settings, Teams and SharePoint governance, and licence clean-up.
As skills develop, support Dynamics 365 users with access and how-to questions, and assist senior staff on implementations through sandbox configuration, user acceptance review, data clean-up, and end-user training.
Learn Power Automate and, over time, build flows and apps that remove repetitive work for the team.
Maintain a knowledge base of short how-to articles for recurring requests.
Over time, provide first-line support to client users as the firm extends help-desk services to clients.
Contribute to client engagements as assigned, for example Microsoft 365 administration, device management, or cybersecurity work, under the direction of senior staff.
Perform other duties as assigned by the partners.

Qualifications

One to two years supporting Windows and Microsoft 365 in a workplace, managed service provider, co-op, or internship. Recent graduates with hands-on Microsoft lab or internship experience and a record of solving real support issues are encouraged to apply.
A college diploma or certificate in information technology or a related field, or equivalent experience.
Confident troubleshooting Windows 10 and 11, including device setup, updates, drivers, and connectivity.
Working knowledge of Microsoft 365 applications and a basic understanding of the Microsoft 365 admin centres.
Clear, patient, and professional communication with non-technical colleagues or clients, in person and in writing.
Organized and reliable: tickets are kept current, work is documented, and requests are seen through to completion.
A demonstrated interest in Microsoft cloud services and business applications, and the commitment to earn certifications.
Able to use AI tools effectively and responsibly, including verifying outputs and protecting confidential information.
Discretion and professionalism when handling staff accounts, devices, and firm data.
Proficiency in written and spoken English is required.

Assets

Hands-on administration of Intune, Entra ID, Exchange Online, or SharePoint.
Exposure to Dynamics 365, Business Central, Power Automate, or Power Apps, including coursework or a home lab.
PowerShell scripting.
Microsoft certifications such as MS-900, MD-102, PL-900, MB-910, or MB-920.
Proficiency in Inuktut or French.
Experience supporting external clients or customers, for example at a managed service provider.
Experience in a professional-services environment (law, accounting, consulting, architecture, or engineering).
Eligibility to obtain and maintain a Government of Canada security clearance at the Reliability Status level.
Interest in the Canadian Arctic and Inuit Nunangat.

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More about this job

Responsibilities

Provide first-line technical support for staff and, as services expand, client users; manage support tickets, Windows devices, user accounts, equipment, and day-to-day Microsoft 365 administration. With senior guidance, contribute to Microsoft 365 and Dynamics 365 configuration, client engagements, user training, knowledge-base articles, and automation using Power Platform tools.

Requirements

Candidates should have one to two years of Windows and Microsoft 365 support experience, or recent graduate experience with hands-on Microsoft labs or internships, plus an IT-related diploma or certificate or equivalent experience. They need strong troubleshooting, communication, organization, discretion, responsible use of AI tools, and interest in Microsoft cloud services and certifications; written and spoken English proficiency is required.

Skills

Windows 10 And 11 Troubleshooting
Microsoft 365 Administration
Intune
Autopilot
Entra ID
Exchange Online
SharePoint
Teams
Dynamics 365
Power Automate
Power Apps
PowerShell
Help-Desk Support
Device Management
Ticket Management
Customer Communication

Visa sponsorship

Not detected in the job text

Keywords

Windows 10
Windows 11
Microsoft 365
Intune
Autopilot
Entra ID
Exchange Online
SharePoint
Microsoft Teams
Dynamics 365
Business Central
Power Automate
Power Apps
PowerShell
Help-Desk Support
Technical Support
Device Management
Microsoft 365 Administration
Ticket Management
Joiner-Mover-Leaver Process
Multi-Factor Authentication
User Acceptance Testing
Data Cleanup
End-User Training
Knowledge Base
Cybersecurity
Microsoft Certifications
AI Tools
Client Support
Government of Canada Reliability Status Clearance

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