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Added 6 mins ago
JG
computer-assisted drafting (CAD) technician
Jesse Garant Metrology Center
Windsor, ON
- From $55,000 CAD / year
- Full-time
- On-site
Consult with client, engineers or production specialists to establish product requirements
Added 13 mins ago
IG
Datacenter Technician
Insight Global
Mackenzie, BC
- $49.89 to $64.15 CAD / hour
- Contract
Diagnose and resolve server, hardware, cabling, and connectivity issues in production environments
Added 36 mins ago
CC
technical sales specialist
Composites Canada
Mississauga, ON
- $25 to $35 CAD / hour
- Full-time
- On-site
Manufacturing engineering technology/technician
Added 43 mins ago
AH
Aircraft Maintenance Engineer
Airbus Helicopters
Fort Erie, ON
- Full-time
Ensure work packages are complete and present prior to beginning aircraft production i.e. various documentation, parts/components required for production, work instructions
Added 43 mins ago
Laboratory Technician
Tenaris
Edmonton, AB
As a Laboratory Technician, you will conduct lab analyses, uphold quality system requirements, and maintain precise documentation. You will assist production with resolving technical…
Added 58 mins ago
OS
Lab Technician
Orion Steel Group
Calgary, AB
- Full-time
Interpro Pipe + Steel has an immediate opening for a Lab Technician at our Calgary mill. This position is an integral part of the quality control process and in ensuring compliance and…
Added 1 hour ago
RI
pest control technician
Rentokil Initial
Hamilton, ON
- $43,000 to $45,000 CAD / year
- Full-time
- On-site
Added 1 hour ago
RI
pest control technician
Rentokil Initial
Burlington, ON
- $43,000 to $45,000 CAD / year
- Full-time
- On-site
Added 1 hour ago
S
Journeymen Instrumentation Technician
Surepoint
Grande Prairie, AB
- Full-time
Support and optimize process control infrastructure including compressor panels, RTUs, BMS, line heaters, and related production equipment.
Added 1 hour ago
O
Mechanical Service Advisor
OPENLANE
Brampton, ON · Toronto, ON · CAN - ON - Brampton (Toronto)
- Full-time
…parts, preparing quotes, creating work orders, and monitoring production timelines for our 6 technicians. The ideal candidate will have 2-3 years of experience as a Service…
Added 1 hour ago
HR
Entertainment Technician - Entertainment Operations
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $28.5 CAD / hour
- Part-time
Under the direction of the Production Supervisor, the incumbent assists in the operational functions of the Hard Rock Entertainment Department including set up and tear down of events…
Added 1 hour ago
Wellsite Technician
Total Oilfield Rentals
AB
Total Oilfield Rentals (TOR) offers rental and transportation of drilling, completion and production equipment to the oil and natural gas industry throughout Western Canada and the…
Added 1 hour ago
TO
Journeyman - Heavy Equipment Technician ( Heavy Duty Mechanic)
Total Oilfield Rentals
AB
- Full-time
Total Oilfield Rentals (TOR) offers rental and transportation of drilling, completion, water management and production equipment to the oil and natural gas industry throughout Western…
Added 1 hour ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
…maintaining timecard records, and complying with established production, quality, and safety…
Added 1 hour ago
CE
IT Field Technician – Edmonton, AB
Canadian Energy Insight Inc.
AB · Edmonton, AB
- Full-time
Our client, a major oil and gas company, is seeking an experienced Contract Field IT Technician to support field operations across Northern Alberta. The successful candidate will act as an…
Added 2 hours ago
S
Industrial Maintenance Technician (Electromechanic) - Evening Shift
Safran
Mirabel, QC
- Full-time
Repair of various production equipment (CNC machine tools, shot blasters, ovens, plating, robots, etc.)
Added 2 hours ago
NF
Production Technician T1
Natural Factors
Kelowna, BC
- Full-time
…so, we have an exciting opportunity for you to join us as a Production Technician for our Manufacturing Department! In this role you will be ensuring the successful set up, maintenance and…
Added 2 hours ago
AC
Test Technician
Atlas Copco Group
Burlington, ON
- Full-time
CPC Pumps is looking for a talented professional to join our team to fill the exisiting role of Test Technician (Engineering).
Added 2 hours ago
L
Power Line Technician
Ledcor
Saskatoon, SK
- Full-time
Track daily production, material usage, and support logistics and crew coordination
Added 2 hours ago
V
Quality Assurance Technician - Brampton, ON (On-site)
Victaulic
Brampton, ON · Toronto, ON · Ontario - Toronto
- Full-time
We're looking for a QA Technician to join our team in Brampton, ON.
Added 2 hours ago
SS
Project Estimator (Residential)
Summit Search Group
Winnipeg, MB
- Full-time
Added 2 hours ago
Q-
MONTREAL [HYBRIDE] - SME Dynatrace - Monitoring & Observability
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for an IT Automation and Observability Technician to work with one of our clients based in Montreal.
Added 2 hours ago
RT
Coop, Field Technician - Winter 2027
Rio Tinto
Yellowknife, NT
- Full-time
Working with the Project Engineer or Advisor, the Construction Field Technician student will be an integral part of the Diavik Project delivery team. You will be :
Added 3 hours ago
TH
Machine Operator/Technician
Tag Hardware Systems Ltd
Surrey, BC
- $23.75 to $26 CAD / hour
- Full-time
TAG Hardware is looking for a Manufacturing Upcut Saw Operator / Technician to join our growing production team. This role is ideal for someone with manufacturing or machine operating…
Added 3 hours ago
BG
Maintenance Technician
BV GLAZING
Concord, ON
- $35 to $40 CAD / hour
- Full-time
BVGlazing is currently seeking a skilled and self-motivated Maintenance Technician to join our Operations team at our Concord facility. In this role, you will be responsible for performing…

Fraser Nolet

IT Technician

Gatineau, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

The Role

You will be the first point of contact for technology across the firm: keeping Windows laptops and Microsoft 365 working, setting up equipment and accounts, and resolving requests for staff and, as the firm extends help-desk services to clients, for client users.

You will work directly with the partners and senior staff. As the firm grows its use of Microsoft 365, Dynamics 365, and the Power Platform, you will take on tenant administration and Dynamics 365 configuration under their direction, with a written learning plan and support for Microsoft certifications.

The position suits someone with one to two years of help-desk experience, or a recent graduate with hands-on Microsoft experience, who wants variety and responsibility early in a small team. You will report to a partner, work within delegated administrative access, and have senior review on production changes.

Responsabilités

Provide first-line technical support to all staff for Windows 10 and 11 laptops, peripherals, printing, Wi-Fi, VPN, and Microsoft 365 applications (Outlook, Teams, OneDrive, and SharePoint), in person, by phone, and through Teams.
Own the support queue: log, prioritize, resolve, and close requests with clear notes, and escalate to senior staff when needed.
Build, enrol, and recover Windows devices through Intune and Autopilot, and prepare equipment so new staff are productive on their first day.
Run the joiner, mover, and leaver process for accounts, licences, groups, mailboxes, devices, and equipment return, following the firm’s checklist.
Provide deskside support in person, when needed, at locations in the National Capital Region.
Administer day-to-day Microsoft 365 tasks under senior direction, including password and multi-factor authentication issues, group membership, shared mailboxes, SharePoint permissions, and licence assignment across Entra ID, Exchange Online, Intune, SharePoint, and Teams.
Take on configuration work as skills develop, including Intune policies, sharing settings, Teams and SharePoint governance, and licence clean-up.
As skills develop, support Dynamics 365 users with access and how-to questions, and assist senior staff on implementations through sandbox configuration, user acceptance review, data clean-up, and end-user training.
Learn Power Automate and, over time, build flows and apps that remove repetitive work for the team.
Maintain a knowledge base of short how-to articles for recurring requests.
Over time, provide first-line support to client users as the firm extends help-desk services to clients.
Contribute to client engagements as assigned, for example Microsoft 365 administration, device management, or cybersecurity work, under the direction of senior staff.
Perform other duties as assigned by the partners.

Qualifications

One to two years supporting Windows and Microsoft 365 in a workplace, managed service provider, co-op, or internship. Recent graduates with hands-on Microsoft lab or internship experience and a record of solving real support issues are encouraged to apply.
A college diploma or certificate in information technology or a related field, or equivalent experience.
Confident troubleshooting Windows 10 and 11, including device setup, updates, drivers, and connectivity.
Working knowledge of Microsoft 365 applications and a basic understanding of the Microsoft 365 admin centres.
Clear, patient, and professional communication with non-technical colleagues or clients, in person and in writing.
Organized and reliable: tickets are kept current, work is documented, and requests are seen through to completion.
A demonstrated interest in Microsoft cloud services and business applications, and the commitment to earn certifications.
Able to use AI tools effectively and responsibly, including verifying outputs and protecting confidential information.
Discretion and professionalism when handling staff accounts, devices, and firm data.
Proficiency in written and spoken English is required.

Assets

Hands-on administration of Intune, Entra ID, Exchange Online, or SharePoint.
Exposure to Dynamics 365, Business Central, Power Automate, or Power Apps, including coursework or a home lab.
PowerShell scripting.
Microsoft certifications such as MS-900, MD-102, PL-900, MB-910, or MB-920.
Proficiency in Inuktut or French.
Experience supporting external clients or customers, for example at a managed service provider.
Experience in a professional-services environment (law, accounting, consulting, architecture, or engineering).
Eligibility to obtain and maintain a Government of Canada security clearance at the Reliability Status level.
Interest in the Canadian Arctic and Inuit Nunangat.

Apply About employer

More about this job

Responsibilities

Provide first-line technical support for staff and, as services expand, client users; manage support tickets, Windows devices, user accounts, equipment, and day-to-day Microsoft 365 administration. With senior guidance, contribute to Microsoft 365 and Dynamics 365 configuration, client engagements, user training, knowledge-base articles, and automation using Power Platform tools.

Requirements

Candidates should have one to two years of Windows and Microsoft 365 support experience, or recent graduate experience with hands-on Microsoft labs or internships, plus an IT-related diploma or certificate or equivalent experience. They need strong troubleshooting, communication, organization, discretion, responsible use of AI tools, and interest in Microsoft cloud services and certifications; written and spoken English proficiency is required.

Skills

Windows 10 And 11 Troubleshooting
Microsoft 365 Administration
Intune
Autopilot
Entra ID
Exchange Online
SharePoint
Teams
Dynamics 365
Power Automate
Power Apps
PowerShell
Help-Desk Support
Device Management
Ticket Management
Customer Communication

Visa sponsorship

Not detected in the job text

Keywords

Windows 10
Windows 11
Microsoft 365
Intune
Autopilot
Entra ID
Exchange Online
SharePoint
Microsoft Teams
Dynamics 365
Business Central
Power Automate
Power Apps
PowerShell
Help-Desk Support
Technical Support
Device Management
Microsoft 365 Administration
Ticket Management
Joiner-Mover-Leaver Process
Multi-Factor Authentication
User Acceptance Testing
Data Cleanup
End-User Training
Knowledge Base
Cybersecurity
Microsoft Certifications
AI Tools
Client Support
Government of Canada Reliability Status Clearance

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