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Added 3 mins ago
AP
Pest Control Technician
Abell Pest Control
Lloydminster, AB · Lloydminster, SK
- Full-time
Reporting to the Branch Manager, The Pest Technician will be responsible for conducting thorough inspections to a variety of business including residential homes. They identify pest…
Added 3 mins ago
Technicien en infrastructure réseau | Network Infrastructure Technician , Global Network Deploy- YYC
Amazon
Montreal, QC
…day-to-day assistance with capacity management. The Network Technician will work closely with both internal customers of AWS and external vendors to facilitate smooth project execution as…
Added 18 mins ago
UO
Clinical Skills and Simulation Lab Technician
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $4,845.17 to $5,713.66 CAD / month
- Full-time
Non Union Salaried - Research Assistant /Technician 3
Added 18 mins ago
Registered Veterinary Technician/Technologist - Oak Animal Hospital
VetStrategy / Daubigny
Vancouver, BC
Registered Veterinary Technician/Technologist or Veterinary Technician/Technologist
Added 18 mins ago
Registered Veterinary Technician/Technologist (RVT) - Animal Emergency Clinic of Durham Region (AECDR)
VetStrategy / Daubigny
Whitby, ON
Added 18 mins ago
Event Technician - Casual
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
The Vancouver Convention Centre is hiring an Event Technician on a Casual basis.
Added 18 mins ago
A
Quality Control Coordinator
Amico
Mississauga, ON
- Full-time
CCIL Certified Laboratory Technician – Concrete, Aggregate, and Soils Testing.
Added 18 mins ago
NB
HVAC Apprentice (3rd to 5th Year)
Naylor Building Partnerships
Richmond Hill, ON
- $39.36 to $52.48 CAD / hour
- Full-time
GT2 Gas Technician license required or higher and ODP certification
Added 33 mins ago
MR
Laboratory Maintenance & Reliability Technician
Mara Renewables Corp
Dartmouth, NS
- Full-time
Troubleshoot and repair laboratory and pilot plant equipment, including fermenters, centrifuges, pumps, filtration systems, process vessels, and associated components.
Added 33 mins ago
D
Technician, Property management and material resources
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a property, document and physical resource management technician, you help research and manage documents. This includes preserving, classifying, using, consulting and destroying…
Added 33 mins ago
S
Field Data Coordinator
Semex
Guelph, ON
- Full-time
…our company. From the salesperson at the farm gate to the lab technician, everyone works purposefully and meaningfully. We’re not afraid of hard work, hold each other accountable, and act…
Added 33 mins ago
BC
Mitigation Tech
BELFOR CANADA INC.
Red Deer, AB
- Full-time
The Mitigation Technician is key in supporting emergency response and restoration projects to meet
Added 48 mins ago
TB
Direct Support Professional FT
The Bob Rumball Centre
Milton, ON
- Up to $25.55 CAD / hour
- Full-time
Certificate as a Registered Behavior Technician an asset
Added 48 mins ago
TB
Direct Support Professional FT
The Bob Rumball Centre
Milton, ON
- Up to $25.55 CAD / hour
- Full-time
Certificate as a Registered Behavior Technician an asset
Added 48 mins ago
KT
Tire Technician
Kal Tire
Squamish, BC
- Temporary
As a Tire Technician, you’ll support the day-to-day service work in the shop, installing, repairing, and maintaining tires while helping keep operations running smoothly. This is a…
Added 48 mins ago
NC
Maintenance Worker
Neighbours Community Homes
Toronto, ON
- Full-time
Process work orders; prioritize tasks; communicate progress of work to Coordinator, Manager, Support Services staff and tenants as required; ensure that detailed technician notes are…
Added 48 mins ago
F
Branch Administrator
Finning
Saskatoon, SK
- Full-time
Support supervisors with technician delivery requirements and administrative needs
Added 48 mins ago
OCS Technician
Alstom
ON · Eglinton, ON
Could you be the full-time onsite OCS Technician in Eglinton, ON, CA we’re looking for?
Added 48 mins ago
OCS Technician
Alstom
ON · Eglinton, ON
Could you be the full-time onsite OCS Technician in Eglinton, ON, CA we’re looking for?
Added 1 hour ago
AG
Telecommunications Specialist
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
The Communications & Infrastructure Technician is responsible for the installation, maintenance, troubleshooting, and optimization of the site's communications infrastructure, with a…
Added 1 hour ago
TC
Licensed Automotive/Truck and Coach Technician/Apprentice Technician
The City of Guelph
Guelph, ON
- Other
Resumes are being accepted for the position of Licensed Automotive/Truck and Coach Technician/ Apprentice Technician within the Operations Department. Reporting to the Supervisor of Fleet…
Added 1 hour ago
RS
Operations Management Trainee
Ryder Supply Chain Solutions
Mississauga, ON
- Full-time
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee…
Added 1 hour ago
ZA
Apprentice Technician - Jaguar Land Rover Brampton - 25433
Zanchin Automotive Group
Brampton, ON
- Full-time
Apprentice Technician career and employment opportunity awaits you.
Added 1 hour ago
ZA
Licensed Technician - Jaguar Land Rover Brampton (25062)
Zanchin Automotive Group
Brampton, ON
- Full-time
Automotive Service Technician career and employment opportunity awaits you.
Added 1 hour ago
TE
Board Repair Manager - Scarborough
TK Elevator
Toronto, ON · Scarborough, ON
- Full-time
…position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative…

Fraser Nolet

IT Technician

Gatineau, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

The Role

You will be the first point of contact for technology across the firm: keeping Windows laptops and Microsoft 365 working, setting up equipment and accounts, and resolving requests for staff and, as the firm extends help-desk services to clients, for client users.

You will work directly with the partners and senior staff. As the firm grows its use of Microsoft 365, Dynamics 365, and the Power Platform, you will take on tenant administration and Dynamics 365 configuration under their direction, with a written learning plan and support for Microsoft certifications.

The position suits someone with one to two years of help-desk experience, or a recent graduate with hands-on Microsoft experience, who wants variety and responsibility early in a small team. You will report to a partner, work within delegated administrative access, and have senior review on production changes.

Responsabilités

Provide first-line technical support to all staff for Windows 10 and 11 laptops, peripherals, printing, Wi-Fi, VPN, and Microsoft 365 applications (Outlook, Teams, OneDrive, and SharePoint), in person, by phone, and through Teams.
Own the support queue: log, prioritize, resolve, and close requests with clear notes, and escalate to senior staff when needed.
Build, enrol, and recover Windows devices through Intune and Autopilot, and prepare equipment so new staff are productive on their first day.
Run the joiner, mover, and leaver process for accounts, licences, groups, mailboxes, devices, and equipment return, following the firm’s checklist.
Provide deskside support in person, when needed, at locations in the National Capital Region.
Administer day-to-day Microsoft 365 tasks under senior direction, including password and multi-factor authentication issues, group membership, shared mailboxes, SharePoint permissions, and licence assignment across Entra ID, Exchange Online, Intune, SharePoint, and Teams.
Take on configuration work as skills develop, including Intune policies, sharing settings, Teams and SharePoint governance, and licence clean-up.
As skills develop, support Dynamics 365 users with access and how-to questions, and assist senior staff on implementations through sandbox configuration, user acceptance review, data clean-up, and end-user training.
Learn Power Automate and, over time, build flows and apps that remove repetitive work for the team.
Maintain a knowledge base of short how-to articles for recurring requests.
Over time, provide first-line support to client users as the firm extends help-desk services to clients.
Contribute to client engagements as assigned, for example Microsoft 365 administration, device management, or cybersecurity work, under the direction of senior staff.
Perform other duties as assigned by the partners.

Qualifications

One to two years supporting Windows and Microsoft 365 in a workplace, managed service provider, co-op, or internship. Recent graduates with hands-on Microsoft lab or internship experience and a record of solving real support issues are encouraged to apply.
A college diploma or certificate in information technology or a related field, or equivalent experience.
Confident troubleshooting Windows 10 and 11, including device setup, updates, drivers, and connectivity.
Working knowledge of Microsoft 365 applications and a basic understanding of the Microsoft 365 admin centres.
Clear, patient, and professional communication with non-technical colleagues or clients, in person and in writing.
Organized and reliable: tickets are kept current, work is documented, and requests are seen through to completion.
A demonstrated interest in Microsoft cloud services and business applications, and the commitment to earn certifications.
Able to use AI tools effectively and responsibly, including verifying outputs and protecting confidential information.
Discretion and professionalism when handling staff accounts, devices, and firm data.
Proficiency in written and spoken English is required.

Assets

Hands-on administration of Intune, Entra ID, Exchange Online, or SharePoint.
Exposure to Dynamics 365, Business Central, Power Automate, or Power Apps, including coursework or a home lab.
PowerShell scripting.
Microsoft certifications such as MS-900, MD-102, PL-900, MB-910, or MB-920.
Proficiency in Inuktut or French.
Experience supporting external clients or customers, for example at a managed service provider.
Experience in a professional-services environment (law, accounting, consulting, architecture, or engineering).
Eligibility to obtain and maintain a Government of Canada security clearance at the Reliability Status level.
Interest in the Canadian Arctic and Inuit Nunangat.

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More about this job

Responsibilities

Provide first-line technical support for staff and, as services expand, client users; manage support tickets, Windows devices, user accounts, equipment, and day-to-day Microsoft 365 administration. With senior guidance, contribute to Microsoft 365 and Dynamics 365 configuration, client engagements, user training, knowledge-base articles, and automation using Power Platform tools.

Requirements

Candidates should have one to two years of Windows and Microsoft 365 support experience, or recent graduate experience with hands-on Microsoft labs or internships, plus an IT-related diploma or certificate or equivalent experience. They need strong troubleshooting, communication, organization, discretion, responsible use of AI tools, and interest in Microsoft cloud services and certifications; written and spoken English proficiency is required.

Skills

Windows 10 And 11 Troubleshooting
Microsoft 365 Administration
Intune
Autopilot
Entra ID
Exchange Online
SharePoint
Teams
Dynamics 365
Power Automate
Power Apps
PowerShell
Help-Desk Support
Device Management
Ticket Management
Customer Communication

Visa sponsorship

Not detected in the job text

Keywords

Windows 10
Windows 11
Microsoft 365
Intune
Autopilot
Entra ID
Exchange Online
SharePoint
Microsoft Teams
Dynamics 365
Business Central
Power Automate
Power Apps
PowerShell
Help-Desk Support
Technical Support
Device Management
Microsoft 365 Administration
Ticket Management
Joiner-Mover-Leaver Process
Multi-Factor Authentication
User Acceptance Testing
Data Cleanup
End-User Training
Knowledge Base
Cybersecurity
Microsoft Certifications
AI Tools
Client Support
Government of Canada Reliability Status Clearance

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