Library Services-CSA1
- Port Coquitlam, BC, Canada
Job Type: Temporary Affiliation: CUPE Location: Port Coquitlam (Terry Fox) Library Weekly Hours: 32.5 Schedule: Sun 12:30 pm to 5 pm; Mon 8:30 am to 4 pm; Tues 12:30 pm to 8 pm; Wed 12:30 pm to 8 pm; Sat 9:30 am to 5 pm Job Start Date: November 22, 2026 Job End Date: April 14, 2026 Pay Grade: 5 Min Wage: $33.95 Max Wage: $34.75 · Temporary
Applications open in a new tab.
Job details
- Pay
- Job Type: Temporary Affiliation: CUPE Location: Port Coquitlam (Terry Fox) Library Weekly Hours: 32.5 Schedule: Sun 12:30 pm to 5 pm; Mon 8:30 am to 4 pm; Tues 12:30 pm to 8 pm; Wed 12:30 pm to 8 pm; Sat 9:30 am to 5 pm Job Start Date: November 22, 2026 Job End Date: April 14, 2026 Pay Grade: 5 Min Wage: $33.95 Max Wage: $34.75
- Job type
- Temporary
- Apply by
- Posting language
- English
- Posted
Original job description
Date closed: November 12, 2026
Job Type: Temporary Affiliation: CUPE Location: Port Coquitlam (Terry Fox) Library Weekly Hours: 32.5 Schedule: Sun 12:30 pm to 5 pm; Mon 8:30 am to 4 pm; Tues 12:30 pm to 8 pm; Wed 12:30 pm to 8 pm; Sat 9:30 am to 5 pm Job Start Date: November 22, 2026 Job End Date: April 14, 2026 Pay Grade: 5 Min Wage: $33.95 Max Wage: $34.75
THE POSITION:
Under the direction of the Librarian 3, Library Supervisor 4, 3, 2 and 1 or their designate, the Customer Services Assistant 1 provides exceptional customer service and performs duties necessary for efficient library operations.
HERE IS WHAT YOU CAN BRING:
- Demonstrated proficiency in customer service skills.
- Strong problem-solving skills required to interpret customer’s needs and offer solutions and alternatives.
- Ability to adapt quickly to changing situations and think on your feet.
- A broad interest in a variety of genres/authors.
- Demonstrated ability to use a computer including email, word processing, database searching and familiarity with automated library systems.
- Proficiency in Microsoft Office, demonstrated ability to use a computer including; database searching and familiarity with automated library systems.
- Ability to work independently and as part of a team.
- Strong interpersonal, oral and written communication skills.
- Ability to perform tasks with a high degree of accuracy and attention to detail.
- Accurate keyboarding skills of 45 wpm.
- Physical ability to perform the duties of the position.
- Aptitude and ability to perform basic troubleshooting of software and hardware.
POSITION REQUIREMENTS:
- Completion of the following courses, or other equivalent courses from recognized institutions with library technician programs:
UFV: two out of three of the following:
- LIBT 100: Introduction to Libraries
- LIBT 140: Library Public Services
- LIBT 145: Online Searching
Or alternately,
Langara: two out of three of the following:
- LIBR 1120: Philosophy and Functions
- LIBR 2416: Reference Resources and Services
- LIBR 1111: Online Search and Information Handling
- Up to six months work related and on the job experience.
- Criminal Record check is required.
Fraser Valley Regional Library is committed to maintaining a diverse and inclusive workplace and recognizes that a working environment that encourages input from all perspectives can only enhance our services to the public. We invite candidates who bring a diversity of thought, skills, and experiences to apply and thank you in advance for your interest and contributions.
More about this job
Responsibilities
The Customer Services Assistant 1 provides exceptional customer service and performs essential duties to ensure efficient library operations. They work under the direction of library supervisors to assist patrons and maintain library services.
Requirements
Candidates must have completed specific library technician courses from recognized institutions and possess up to six months of relevant work experience. Strong computer skills, accurate keyboarding, and the ability to pass a criminal record check are required.
Skills
- Customer service
- Problem-solving
- Computer literacy
- Database searching
- Microsoft Office
- Library systems
- Interpersonal skills
- Oral communication
- Written communication
- Keyboarding
- Software troubleshooting
- Hardware troubleshooting
- Attention to detail
- Teamwork
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Education
- Government & Public Sector
Keywords
- Library Services
- Customer Service
- Library Technician
- Microsoft Office
- Database Searching
- Troubleshooting
- Automated Library Systems
- CUPE
- Public Library
- Information Handling
- Reference Services