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Temp PT CSA 2 - Murrayville Library

  • Langley (District), BC, Canada
  • Langley, BC, Canada

Job Type: Temporary, Customer Service Assistant 2 Affiliation: CUPE Location: Murrayville Library Weekly Hours: 23 Schedule: Monday - 8:30 - 4, Tuesday - 4-8, Wednesday - 3-8, Saturday - 9:30-5 Job Start Date: November 9, 2026 Job End Date: May 7, 2026 Pay Grade: 7 Min Wage: $35.56 Max Wage: $36.36

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Job details

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Job Type: Temporary, Customer Service Assistant 2 Affiliation: CUPE Location: Murrayville Library Weekly Hours: 23 Schedule: Monday - 8:30 - 4, Tuesday - 4-8, Wednesday - 3-8, Saturday - 9:30-5 Job Start Date: November 9, 2026 Job End Date: May 7, 2026 Pay Grade: 7 Min Wage: $35.56 Max Wage: $36.36
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Original job description

Closing Date - October 29, 2026

Job Type: Temporary, Customer Service Assistant 2 Affiliation: CUPE Location: Murrayville Library Weekly Hours: 23 Schedule: Monday - 8:30 - 4, Tuesday - 4-8, Wednesday - 3-8, Saturday - 9:30-5 Job Start Date: November 9, 2026 Job End Date: May 7, 2026 Pay Grade: 7 Min Wage: $35.56 Max Wage: $36.36

THE POSITION:

As a Customer Services Assistant 2 you will provide exceptional customer service and deliver library and literacy programs and events.

HERE IS WHAT YOU CAN BRING:

  • Proven commitment to providing exceptional customer service
  • Strong team spirit
  • A friendly, patient and outgoing personality
  • Desire and experience in developing children, teen and adult programming
  • Demonstrated proficiency in readers’ advisory, reference search strategy, and reference interview techniques
  • A solid work ethic and self-motivation
  • Knowledge of automated library systems
  • A curiosity and ability to work with and learn new technologies, including a variety of technologies (e-readers, tablets, etc.)
  • A goal to strive for excellence
  • Computer experience with Microsoft Office plus excellent keyboarding skills
  • Eagerness to grow your skills, learn and explore

POSITION REQUIREMENTS:

  • Diploma in Library and Information Technology from a recognized institution
  • Up to six months work related and on the job customer service experience
  • Ability and skill to plan, organize and deliver a variety of children, teen, adult and literacy programs

ADDITIONAL INFORMATION:

  • Candidate should be prepared for a busy schedule of programming and outreach
  • Valid B. C. Drivers licence (minimum level ‘N’) is required

Fraser Valley Regional Library is committed to maintaining a diverse and inclusive workplace and recognizes that a working environment that encourages input from all perspectives can only enhance our services to the public. We invite candidates who bring a diversity of thought, skills, and experiences to apply and thank you in advance for your interest and contributions.

More about this job

Responsibilities

The Customer Service Assistant will provide exceptional service to library patrons and facilitate various literacy programs and events. They are also responsible for performing reference searches and assisting with library technology.

Requirements

Candidates must hold a Diploma in Library and Information Technology from a recognized institution. Additionally, up to six months of customer service experience and a valid B.C. driver's license are required.

Skills

  • Customer service
  • Library programming
  • Readers' advisory
  • Reference search strategy
  • Reference interview techniques
  • Automated library systems
  • E-readers
  • Tablets
  • Microsoft Office
  • Keyboarding
  • Literacy programming
  • Outreach
  • Teamwork
  • Communication

Visa sponsorship

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Categories

  • Customer Service & Support
  • Education
  • Social Services
  • Government & Public Sector

Keywords

  • Library
  • Customer Service
  • Literacy Programs
  • Readers' Advisory
  • Reference Search
  • Automated Library Systems
  • E-readers
  • Tablets
  • Microsoft Office
  • Keyboarding
  • Outreach
  • Library and Information Technology
  • Programming
  • Public Service

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