Find work in Canada.

483,934 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
TH
Lot Associate Part Time - 7175 Grande Prairie
The Home Depot
Grande Prairie, AB
- Part-time
Added 22 mins ago
L
Product Operations Lead | Carrefour Laval
lululemon
Laval, QC
- Full-time
Added 38 mins ago
D
Cleaning Supervisor
Dexterra
Toronto, ON
- Up to $48,000 CAD / year
- Full-time
As a Cleaning Supervisor, reporting to the Account Director, you will supervise the cleaning and services of assigned buildings to maintain company and customer quality standards.
Added 52 mins ago
ET
HET Journeyman Mechanic – Element Technical Services
Element Technical Services
Calgary, AB
- Full-time
Added 1 hour ago
AG
Superintendent - Environment
Artemis Gold - Blackwater Project
BC
- Other
…off-road vehicles (e.g., snowmobiles, UTVs, boats), BC Mines’ Supervisor certification and Occupational first aid are considered strong…
Added 2 hours ago
BT
Supervisor, Audit and Assurance
Baker Tilly Canada
Courtice, ON
- Full-time
We are looking for a Supervisor, Audit & Assurance to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here,…
Added 2 hours ago
TH
Lot Associate Part Time - 7175 Grande Prairie
The Home Depot Canada
Grande Prairie, AB
- Part-time
Added 2 hours ago
TH
Plumbing and Electrical Sales Associate Part Time - 7175 Grande Prairie
The Home Depot Canada
Grande Prairie, AB
- Part-time
Added 2 hours ago
TH
Sales Associate Part-Time - 7175 Grande Prairie
The Home Depot Canada
Grande Prairie, AB
- Part-time
Added 2 hours ago
TH
Hardware Department Supervisor Full Time - 7175 Grande Prairie
The Home Depot Canada
Grande Prairie, AB
- Full-time
1-2 years experience as a supervisor / leading teams
Added 2 hours ago
TH
Head Cashier Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience.…
Added 2 hours ago
TH
SUPERVISEUR 25
The Home Depot Canada
Grande Prairie, AB
- Full-time
1-2 years experience as a supervisor / leading teams
Added 2 hours ago
KK
Electromechanic
kdc/one, Knowlton
Knowlton, QC
- Full-time
Reporting to the maintenance supervisor, the electromechanical technician is responsible for carrying out various mechanical repairs, troubleshooting and preventive maintenance for all…
Added 3 hours ago
LA
Maintenance Coordinator
Longboard Architectural Products
Abbotsford, BC
- Full-time
Track PM completion and help identify gaps in preventive maintenance, tools, equipment, spare parts, and resources, working with the Maintenance Supervisor to close them.
Added 4 hours ago
Cook I
Fraser Health
White Rock, BC
Prepares assigned food items by methods/procedures such as roasting, frying, grilling, steaming, poaching, boiling and baking under the direction of a Food Service Supervisor.
Added 4 hours ago
NS
Customer Planner - eScope
Nova Scotia Power
NS · Sackville, Nova Scotia
- Full-time
Reporting to the Planning Coordinator Supervisor, you will be responsible for making effective decisions surrounding customer driven work requests. This involves developing effective…
Added 4 hours ago
SC
shift supervisor - Store# 71789, 326 KING STREET WEST
Starbucks Coffee Company
Toronto, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 4 hours ago
SH
Back of House - Supervisor, Culinary
Sandman Hotel Group
AB · Edmonton, AB
- Full-time
Added 4 hours ago
TL
Baxters Landing - Supervisor
The Landing Restaurant Group
Oshawa, ON
- Full-time
Baxters Landing is looking for a Supervisor to join our team!
Added 5 hours ago
S
Regional Sales Manager, Nuclear
Shawflex
Concord, ON
- Full-time
Added 5 hours ago
GS
Neurofeedback Clinician – Experienced or Training Provided
Guided Spectrum
Oakville, ON
- Contract
Track 1: Experienced Neurofeedback Clinician (Clinical Supervisor)
Added 5 hours ago
S
Regional Sales Manager, Nuclear
Shawflex
Toronto, ON · Etobicoke, ON
- Full-time
Added 5 hours ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of the House Shift Supervisor, the Host/Hostess is responsible for greeting and seating guests within the various foodservice outlets in a timely manner.…
Added 5 hours ago
GE
PT Count Room Attendant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…room, and assisting with cart transfers as required by the Cage Supervisor. The slot cashier is to promote and maintain the utmost integrity and the highest caliber patron service to all…
Added 5 hours ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Gaming Floor and the Hot Dog Cart. The…

Fraserway RV

Customer Service Supervisor – Leduc Rentals

AB, Canada
Leduc County, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Leduc, AB | Full-Time, Permanent

Are you a customer-focused leader who enjoys developing people, solving problems, and keeping a busy operation running smoothly?

Fraserway RV is looking for a Customer Service Supervisor to join our Leduc Rentals team. This is a hands-on leadership role for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in creating an exceptional experience for both customers and employees.

You’ll lead and support our Customer Service team while overseeing the day-to-day customer experience - from reservations and rental agreements to vehicle pick-ups, drop-offs, transfers, and issue resolution. You’ll also play an important role in coaching employees, improving processes, and supporting the overall performance of the Rentals operation.

WHY JOIN FRASERWAY?

We believe great customer experiences start with great teams. You’ll have the opportunity to take ownership of a key customer-facing function while continuing to develop your leadership career with one of Canada’s leading RV organizations.

We offer:

Competitive compensation
Comprehensive healthcare benefits
Employer-matching RRSP program
Career growth and leadership development opportunities
Discounts on RV purchases, rentals, and parts
Corporate discounts on travel, hotels, computers, and more
Employee/Family Bursary Program
Company events and team activities
A collaborative and supportive work environment

WHAT YOU’LL DO

Team Leadership & Development

Lead, coach, and develop the Customer Service team
Set clear expectations, priorities, and customer service standards
Coordinate team schedules, daily assignments, workflow, and staffing needs
Participate in recruitment, onboarding, training, and employee development
Provide ongoing coaching and feedback and address performance concerns when required
Identify training needs and support employees in developing their skills
Build a positive, accountable, and team-focused work environment

Customer Experience

Ensure customers receive a consistent and positive experience throughout the rental process
Handle escalated customer concerns and support timely and effective resolution
Oversee customer pick-ups, drop-offs, rental agreements, and vehicle introductions
Monitor customer feedback and identify recurring concerns and opportunities for improvement
Provide hands-on customer service support during peak periods

Daily Rentals Operations

Coordinate daily Customer Service activities and ensure smooth front-end operations
Coordinate customer transfers and shuttle requirements
Review upcoming reservations and operational requirements to ensure the team is prepared
Work closely with Fleet and Fixed Operations to coordinate vehicle readiness and delivery schedules
Coordinate with other departments to respond to changing customer and operational priorities
Maintain flexibility to work weekends and outside regular business hours when required

Performance & Process Improvement

Monitor team productivity, service levels, and operational efficiency
Identify workflow challenges and recommend practical improvements
Support cost awareness while maintaining customer service standards
Review customer records and work for accuracy and quality
Prepare operational, progress, and other required reports
Support the implementation of new procedures and continuous improvement initiatives

WHAT YOU BRING

Previous leadership, supervisory, or team-lead experience
Strong customer service experience, ideally in a fast-paced operational environment
Demonstrated ability to coach, motivate, and support a team
Confidence handling difficult customer situations and finding practical solutions
Strong communication and interpersonal skills
Excellent organizational skills and the ability to manage competing priorities
Sound judgement and a proactive approach to problem-solving
Comfortable working with an international customer base
Fluent in English; German and/or Dutch is considered an asset, and additional languages are welcome
Experience in tourism, hospitality, vehicle rentals, automotive, RV, or another customer-facing industry is considered an asset

WHO YOU ARE

You’re a hands-on leader who enjoys being part of the operation - not managing from the sidelines. You can balance customer needs with business priorities, remain calm when things get busy, and give your team the direction and support they need to succeed.

You lead in a way that reflects our values: Humble, Hungry and Smart.

ABOUT FRASERWAY RV

Fraserway RV is part of Canada’s largest vertically integrated RV company, with full-service dealerships spanning coast to coast. As the place for everything RV, we help our customers feel at home wherever they are on their RV adventure.

We are industry leaders in selling, servicing, and renting recreational vehicles across Canada, and as a team, we do everything possible to ensure our customers’ vacation dreams are realized.

If you’re ready to take the next step in your leadership career and help create memorable experiences for customers from around the world, we’d love to hear from you. Please submit your resume and cover letter for consideration.

#INDHP

Apply About employer

More about this job

Responsibilities

You will lead and develop the customer service team while overseeing daily rental operations, including reservations, vehicle handovers, and issue resolution. Additionally, you will focus on process improvement, staff coaching, and maintaining high service standards to ensure a positive customer experience.

Requirements

The ideal candidate possesses previous leadership or supervisory experience and a strong background in customer service within a fast-paced environment. You must demonstrate the ability to coach and motivate a team, handle difficult situations with sound judgment, and manage competing operational priorities.

Skills

Team leadership
Customer service
Staff coaching
Conflict resolution
Operational management
Process improvement
Scheduling
Performance management
Communication
Problem-solving
Interpersonal skills
Organizational skills
Reporting
Training

Benefits

Competitive compensation
Comprehensive healthcare benefits
Employer-matching RRSP program
Career growth and leadership development opportunities
Discounts on RV purchases, rentals, and parts
Corporate discounts on travel, hotels, and computers
Employee/Family Bursary Program
Company events and team activities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Leadership
Supervisory
Rental Operations
RV Industry
Team Development
Conflict Resolution
Process Improvement
Operations Management
Staffing
Performance Reporting
Hospitality
Tourism
Automotive
Fleet Coordination

Report this job