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Added 13 mins ago
Cook Level I - Casual
Optima Living
Victoria, BC
Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging…
Added 13 mins ago
R
Branch Manager, Bayview & Wellington Branch
RBC
Aurora, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 13 mins ago
IS
Project Manager
Information Services Corporation ISC
Regina, SK
- Full-time
We are seeking a Project Manager to lead project-based initiatives that help shape the future of our organization.
Added 13 mins ago
NB
Manager Custody Client Services
National Bank of Canada
Toronto, ON
- Full-time
A career as a Manager, Custody Client Services at National Bank Trust means serving as a senior technical resource for institutional clients while acting as the primary point of contact for…
Added 13 mins ago
TU
Administrative Assistant, HR Students & Facilities
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
…employment eligibility and work permits, consulting with the Manager, Administration as needed. Liaises with UBC Integrated Service Centre (ISC) to resolve human resource and payroll…
Added 13 mins ago
DC
Case Worker - HART Hub - Casual/On-call - Multiple Vacancies
Durham Community Health Centre
Whitby, ON
- Internship
Support residents in maintaining connections with family, community and service providers where appropriate and desired
Added 13 mins ago
DC
Case Worker - HART Hub - Casual/On-call - Multiple Vacancies
Durham Community Health Centre
Oshawa, ON
- Internship
Support residents in maintaining connections with family, community and service providers where appropriate and desired
Added 13 mins ago
TU
Senior Program Assistant, Medical Education – Division of Neonatology
The University of British Columbia
Vancouver, BC
- $5,027 to $5,413 CAD / month
- Full-time
…Student Rotations, Continuing Medical Education (CME), and community rotations. The role requires a comprehensive understanding of UBC Faculty of Medicine policies, medical training…
Added 13 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 2 Overnight Vacancies
Durham Community Health Centre
Whitby, ON
- Full-time
Support residents in maintaining connections with family, community and service providers where appropriate and desired
Added 13 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 1 Day Vacancy
Durham Community Health Centre
Oshawa, ON
- Full-time
Support residents in maintaining connections with family, community and service providers where appropriate and desired
Added 13 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 2 Overnight Vacancies
Durham Community Health Centre
Oshawa, ON
- Full-time
Support residents in maintaining connections with family, community and service providers where appropriate and desired
Added 13 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 1 Day Vacancy
Durham Community Health Centre
Whitby, ON
- Full-time
Support residents in maintaining connections with family, community and service providers where appropriate and desired
Added 13 mins ago
DC
Case Worker - HART Hub Full-time Contract - 2 Evening Vacancies
Durham Community Health Centre
Whitby, ON
- Full-time
Support residents in maintaining connections with family, community and service providers where appropriate and desired
Added 13 mins ago
UO
Research Assistant-1
University of British Columbia
Vancouver, BC · PHC | BC Centre on Substance Use (BCCSU)
- $4,597.8 to $5,469.59 CAD / month
- Full-time
…(BCCSU) and is comprised of a network of research scientists, service providers, policy makers, community leaders, and people with lived experience of substance use disorder. The BCCSU is…
Added 13 mins ago
UO
Research Assistant-1
University of British Columbia
Vancouver, BC · PHC | BC Centre on Substance Use (BCCSU)
- Full-time
…(BCCSU) and is comprised of a network of research scientists, service providers, policy makers, community leaders, and people with lived experience of substance use disorder. The BCCSU is…
Added 13 mins ago
TE
Category Specialist – Turbomachinery
TC Energy
Calgary, AB
- Full-time
Reporting to the Manager of the Turbomachinery Category Team, the Category Specialist will manage an original equipment manufacturer (OEM) portfolio and related repair and overhaul supply…
Added 13 mins ago
TE
Land Analyst
TC Energy
Calgary, AB
- Full-time
Reporting to the Manager, Land Operations Projects and based in Calgary, this position will be responsible for advising, coordinating and/or leading the management of third-party programs…
Added 13 mins ago
SC
Community Connector & Community Learning Program Coordinator
Smithers Community Services Association
Smithers, BC
- Full-time
- Temporary
Build and maintain partnerships with community organizations, institutions, and service providers to strengthen newcomer engagement, integration, and participation.
Added 13 mins ago
DC
Case Worker - HART Hub Full-time Contract - 2 Evening Vacancies
Durham Community Health Centre
Oshawa, ON
- Full-time
Support residents in maintaining connections with family, community and service providers where appropriate and desired
Added 13 mins ago
PI
IT Operations & CMDB Analyst
Purolator Inc.
Mississauga, ON
- Full-time
…you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for…
Added 13 mins ago
TS
Chaplain
The Salvation Army in Canada
AB · Edmonton, AB
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 13 mins ago
DA
Customer Sales Representative (No Auto Experience Required)
Davis Auto Group
Okotoks, AB
- Full-time
…where to start? Are you a people-person with strong customer service skills, motivated by building a strong career for yourself? If you answered “yes” to these questions, you may be a…
Added 13 mins ago
PI
Courier Utility 506
Purolator Inc.
Winnipeg, MB
- Full-time
…you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for…
Added 28 mins ago
Unit Clerk, Surgical Services - Royal Columbian Hospital
Fraser Health
New Westminster, BC
…passionate about making a difference in healthcare and serving their…
Added 28 mins ago
Unit Clerk/O.R. Booking Clerk - Royal Columbian Hospital
Fraser Health
New Westminster, BC
…passionate about making a difference in healthcare and serving their…

Fraserway RV

Service Advisor

Abbotsford, BC, Canada

Competitive compensation of $22–$30/hr · Full-time

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Job details

Pay: Competitive compensation of $22–$30/hr
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Great Service Starts With You

When a customer brings their RV in for service, they want to know it's in good hands. They want someone who listens, explains their options, keeps them informed, and follows through.

That's where you come in.

Fraserway RV is looking for a Service Advisor to be the connection between our customers and our service team. You'll help customers understand what their RV needs, coordinate repairs with our technicians, and keep everything moving from the initial appointment through to pickup.

If you have experience as a Service Advisor, Service Writer, or Shop Advisor in automotive, truck, marine, or RV service, your skills could be a great fit.

What You'll Do

You'll manage the customer experience throughout the service process, balancing customer expectations, technician workflow, repair timelines, and quality service.

Your responsibilities will include:

Understand the customer’s needs: Listen carefully, ask the right questions, and document repair and maintenance concerns accurately.
Coordinate the work: Schedule appointments, create detailed work orders, and communicate repair requirements and priorities to technicians.
Explain estimates and recommendations: Help customers understand the work required, the costs involved, and their service options. Obtain approval before additional work proceeds.
Keep customers informed: Provide timely updates on repair progress, parts delays, costs, and changes to expected completion dates.
Keep the shop moving: Work closely with technicians, Service Manager, and warranty to resolve issues and maintain an efficient workflow.
Close the loop: Review completed work, explain repairs and recommendations, finalize invoices, and help ensure customers leave with confidence in the service they've received.

What We're Looking For

We're looking for someone who combines strong customer service with organization, sound judgment, and the ability to keep several things moving at once.

You'll be a strong fit if you:

Have experience in a Service Advisor, Service Writer, or similar customer-facing service role
Communicate clearly and professionally, in person, email, and over the phone
Can explain technical information in a way customers understand
Are organized, detail-oriented, and comfortable managing competing priorities
Follow through on commitments and take ownership of customer concerns
Can work effectively with technicians and other team members
Stay calm and solution-focused when plans change or customers are frustrated
Are comfortable using computers and service management systems

Why Join Fraserway RV?

Since 1969, Fraserway RV has helped Canadians experience the RV lifestyle. We've grown into a coast-to-coast RV sales, service, parts, and rental business, built around helping customers make the most of their adventures.

When you join Fraserway, you'll be part of an established company where your work directly affects the customer experience and where you can continue to develop your skills and career.

You'll receive:

Competitive compensation of $22–$30/hr
Comprehensive healthcare benefits
Employer-matched RRSP program
Employee and family bursary program
Discounts on RV purchases, rentals, parts, and accessories
Corporate discounts on a variety of products and services
Opportunities for career growth and advancement
A friendly, team-oriented work environment
Company events and opportunities to participate in community initiatives

Apply today and help Fraserway RV deliver service customers can trust.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Pre-employment background checks are part of our hiring process.

#INDHP

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More about this job

Responsibilities

The Service Advisor acts as the primary connection between customers and the service team, managing the entire service process from initial appointment to final pickup. Responsibilities include coordinating repairs with technicians, explaining estimates, and ensuring clear communication regarding repair progress and costs.

Requirements

Candidates should have previous experience in a customer-facing service role, such as a Service Advisor or Service Writer. Strong communication, organizational skills, and the ability to explain technical information to customers are essential for this position.

Skills

Customer service
Service advising
Communication
Organization
Technical explanation
Work order management
Scheduling
Conflict resolution
Detail-oriented
Computer literacy
Service management systems
Time management

Benefits

Comprehensive healthcare benefits
Employer-matched RRSP program
Employee and family bursary program
Discounts on RV purchases, rentals, parts, and accessories
Corporate discounts
Career growth and advancement opportunities
Team-oriented work environment

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
RV Service
Automotive
Customer Experience
Work Orders
Repair Estimates
Technician Coordination
Warranty
Service Management
Maintenance
Invoicing
Client Relations
Problem Solving
Professional Communication

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