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Added 11 mins ago
KH
Supervisor, Nutrition Services
Kensington Health
Toronto, ON
- Full-time
Customer-focused with high emphasis on building and maintaining relationships with clients.
Added 11 mins ago
SA
Accommodations Clerk – Patient Registration – Part Time
Sault Area Hospital
Sault Ste. Marie, ON
- Part-time
…required, data entry, billing functions, reporting, reception and customer service, document distribution and ordering and monitoring of…
Added 11 mins ago
ER
Facilities Operations Assistant
EFW Radiology
Calgary, AB
- Full-time
Hands-on experience with power hand tools and woodworking equipment (table saw, skill saw, drills, etc.) would be an asset.
Added 11 mins ago
R
Senior Relationship Manager, Real Estate, SME- EN
RBC
Blainville, QC
- Full-time
…what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice in an end-to-end industry, whose specialized…
Added 11 mins ago
S
Part Time Retail Associate (Optical): Georgetown, ON
Specsavers
Georgetown, ON
- Part-time
A passion for creating “WOW” moments through exceptional customer service and finding innovative ways to enhance the optical shopping experience
Added 11 mins ago
HR
Warranty Field Lead
Hopewell Residential
Calgary, AB
- Full-time
…accountability, and ensure homeowners receive a positive and professional warranty…
Added 11 mins ago
CH
Medical Office Administrator
CBI Health
Calgary, AB
- Full-time
…health and wellness and possess excellent communication and customer service skills, efficient time-management skills, strong attention to detail, proficiency in Microsoft Office and the…
Added 11 mins ago
AW
Customer Service Representative (CSR)
All Weather At Home
Edmonton, AB
- Full-time
Provide professional, courteous customer service by phone and in person
Added 11 mins ago
C
Chauffeur-livreur/ Courier Driver - 12-Month Contract
Cencora
Montreal, QC · St Laurent, Quebec
- Full-time
Contribuer à une expérience client positive grâce à la fiabilité, à la communication et au souci du détail.
Added 11 mins ago
C
Field & Infusion Nurse (RN - Casual Hours)
Cencora
Summerside, PE
- Part-time
Participate regularly in team web-based meetings/training sessions with the Business Area Manager, RNE and Nurse Champion to maintain and enhance professional practice standards.
Added 11 mins ago
BR
League Manager (Greater Toronto Area)
Brodie Rec League
Brampton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Vaughan, ON
- $50,000 to $80,000 CAD / year
- Full-time
…redefining adult recreational basketball by delivering an elevated, professional-quality experience rooted in culture, competition, and community. Our mission is to make every league night…
Added 11 mins ago
Software Development Engineer II, Amazon MQ
Amazon
Vancouver, BC
- 3+ years of non-internship professional software development experience
Added 11 mins ago
R(
Fashion Associate (Daytime/Weekday) - Southgate
Reitmans (Canada) Ltée/Ltd
Edmonton, AB
- Part-time
Deliver an outstanding shopping experience that builds strong customer relationships and loyalty.
Added 11 mins ago
R(
Temporary Fashion Associate - Reitmans
Reitmans (Canada) Ltée/Ltd
Calgary, AB
- Part-time
Deliver an outstanding shopping experience that builds strong customer relationships and loyalty.
Added 25 mins ago
TC
Dispatcher / Scheduler - Kitimat (Full-Time)
Transdev Canada
Kitimat, BC
- Full-time
Contribute to a positive experience for passengers through reliable transportation services.
Added 25 mins ago
AI
Personal Lines Broker
Advantage Insurance Brokers SK
Regina, SK
- Full-time
The ideal candidate for this role has a General Insurance License Level 1 and a minimum of 1-2 years of experience in personal lines insurance. Experience as a Motor License Issuer is…
Added 25 mins ago
MC
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
- Full-time
Lead reconciliation between expected and actual product, pricing, rate, fee, billing, customer, and transaction-level results.
Added 25 mins ago
L
Assistant Manager, Guest Experience | Whistler Village
lululemon
BC · British Columbia, Canada
- Full-time
Lead an exceptional guest (customer) experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps…
Added 25 mins ago
R-
Fashion Associate (Part time) - Midtown Plaza
RCL - Reitmans Canada Ltd/Ltée
Saskatoon, SK
- Part-time
Deliver an outstanding shopping experience that builds strong customer relationships and loyalty.
Added 25 mins ago
LC
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 25 mins ago
S
Grocery - Part-Time Clerk Grocery
Sobeys
Lethbridge, AB
- Part-time
The Grocery Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional…
Added 25 mins ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
…provided across the Bank and to its clients are delivered in a professional manner, that risk is minimized, and the client has a positive experience. The candidate is expected to think…
Added 25 mins ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
…provided across the Bank and to its clients are delivered in a professional manner, that risk is minimized, and the client has a positive experience. The candidate is expected to think…
Added 25 mins ago
C
Analyste fonctionnel Microsoft Dynamics CE / Power Platform
CGI
Montreal, QC
- Full-time
Experience with the Dynamics 365 Customer Service or Dynamics 365 Field Service modules
Added 25 mins ago
A
Director of Knowledge Management - NAMER
Ashby
Canada
- Full-time
I’m Allie, Head of Support at Ashby. 👋 Knowledge is one of the most important levers we have for delivering a great customer experience. Our knowledge ecosystem shapes how customers learn…

Fraserway RV

Service Advisor

Abbotsford, BC, Canada

Competitive compensation of $22–$30/hr · Full-time

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Job details

Pay: Competitive compensation of $22–$30/hr
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Great Service Starts With You

When a customer brings their RV in for service, they want to know it's in good hands. They want someone who listens, explains their options, keeps them informed, and follows through.

That's where you come in.

Fraserway RV is looking for a Service Advisor to be the connection between our customers and our service team. You'll help customers understand what their RV needs, coordinate repairs with our technicians, and keep everything moving from the initial appointment through to pickup.

If you have experience as a Service Advisor, Service Writer, or Shop Advisor in automotive, truck, marine, or RV service, your skills could be a great fit.

What You'll Do

You'll manage the customer experience throughout the service process, balancing customer expectations, technician workflow, repair timelines, and quality service.

Your responsibilities will include:

Understand the customer’s needs: Listen carefully, ask the right questions, and document repair and maintenance concerns accurately.
Coordinate the work: Schedule appointments, create detailed work orders, and communicate repair requirements and priorities to technicians.
Explain estimates and recommendations: Help customers understand the work required, the costs involved, and their service options. Obtain approval before additional work proceeds.
Keep customers informed: Provide timely updates on repair progress, parts delays, costs, and changes to expected completion dates.
Keep the shop moving: Work closely with technicians, Service Manager, and warranty to resolve issues and maintain an efficient workflow.
Close the loop: Review completed work, explain repairs and recommendations, finalize invoices, and help ensure customers leave with confidence in the service they've received.

What We're Looking For

We're looking for someone who combines strong customer service with organization, sound judgment, and the ability to keep several things moving at once.

You'll be a strong fit if you:

Have experience in a Service Advisor, Service Writer, or similar customer-facing service role
Communicate clearly and professionally, in person, email, and over the phone
Can explain technical information in a way customers understand
Are organized, detail-oriented, and comfortable managing competing priorities
Follow through on commitments and take ownership of customer concerns
Can work effectively with technicians and other team members
Stay calm and solution-focused when plans change or customers are frustrated
Are comfortable using computers and service management systems

Why Join Fraserway RV?

Since 1969, Fraserway RV has helped Canadians experience the RV lifestyle. We've grown into a coast-to-coast RV sales, service, parts, and rental business, built around helping customers make the most of their adventures.

When you join Fraserway, you'll be part of an established company where your work directly affects the customer experience and where you can continue to develop your skills and career.

You'll receive:

Competitive compensation of $22–$30/hr
Comprehensive healthcare benefits
Employer-matched RRSP program
Employee and family bursary program
Discounts on RV purchases, rentals, parts, and accessories
Corporate discounts on a variety of products and services
Opportunities for career growth and advancement
A friendly, team-oriented work environment
Company events and opportunities to participate in community initiatives

Apply today and help Fraserway RV deliver service customers can trust.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Pre-employment background checks are part of our hiring process.

#INDHP

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More about this job

Responsibilities

The Service Advisor acts as the primary connection between customers and the service team, managing the entire service process from initial appointment to final pickup. Responsibilities include coordinating repairs with technicians, explaining estimates, and ensuring clear communication regarding repair progress and costs.

Requirements

Candidates should have previous experience in a customer-facing service role, such as a Service Advisor or Service Writer. Strong communication, organizational skills, and the ability to explain technical information to customers are essential for this position.

Skills

Customer service
Service advising
Communication
Organization
Technical explanation
Work order management
Scheduling
Conflict resolution
Detail-oriented
Computer literacy
Service management systems
Time management

Benefits

Comprehensive healthcare benefits
Employer-matched RRSP program
Employee and family bursary program
Discounts on RV purchases, rentals, parts, and accessories
Corporate discounts
Career growth and advancement opportunities
Team-oriented work environment

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
RV Service
Automotive
Customer Experience
Work Orders
Repair Estimates
Technician Coordination
Warranty
Service Management
Maintenance
Invoicing
Client Relations
Problem Solving
Professional Communication

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