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Added 6 mins ago
AI
Agent Cargo Warehouse
Air Inuit
Montreal, QC
- Internship
Air Inuit has been providing essential scheduled, chartered, cargo and emergency air transport services to Nunavik and beyond- 24 hours a day, 365 days a year - for over 45 years.…
Added 6 mins ago
NB
Portfolio Management Analyst
National Bank of Canada
Montreal, QC
- Full-time
A career as a portfolio management analyst at National Bank Financial (NBF) is mainly about supporting portfolio managers and serving NBF's investment advisors and their clients. This…
Added 6 mins ago
MP
IT Client Services Analyst
Manitoba Public Insurance
Winnipeg, MB
- Full-time
The IT Client Services Analyst provides strong customer service and maintains up-to-date knowledge of available technologies, MPI policies, procedures, business rules and regulations.
Added 6 mins ago
SA
Server (Part-time)- (YOW Airport
SSP America
Ottawa, ON
- Part-time
…Servers can work quickly with accuracy and deliver outstanding customer service without breaking a…
Added 6 mins ago
NB
Banking Advisor
National Bank of Canada
Rawdon, QC
- Full-time
…adopt a friendly approach and use your analytical skills in order to offer a people-centric experience for branch…
Added 6 mins ago
SA
Food Service Attendant (Full-Time) - Boccone (YYZ)
SSP America
Mississauga, ON
- Full-time
…Service Associate plays a vital role in delivering excellent customer experiences by efficiently handling transactions, ensuring accurate cash management, serving clients and maintaining a…
Added 6 mins ago
SA
Food Service Cashier
SSP America
Mississauga, ON
- Full-time
…Service Associate plays a vital role in delivering excellent customer experiences by efficiently handling transactions, ensuring accurate cash management, serving clients and maintaining a…
Added 6 mins ago
SA
Server (Full-Time) - Obispo (YTZ)
SSP America
Toronto, ON
- Full-time
…servers can work quickly with accuracy and deliver outstanding customer service without breaking a…
Added 6 mins ago
D
Account Manager, Commercial Market
Desjardins
L'étang-du-nord, QC
- Full-time
…commercial sector with a view to promoting and selling products and services in order to grow the centre’s business. He or she uses his/her technical business knowledge and solid grasp of…
Added 6 mins ago
B
Client Service Associate
BMO
Toronto, ON · CLAIRE
- Full-time
Advanced knowledge of proprietary products and services in order to identify potential products and services to client needs and advising IA(s).
Added 6 mins ago
B
Estate Insurance Associate
BMO
Toronto, ON · FCP
- Full-time
…in support of Estate and Insurance Advisors (EIA). Provides services to EIA, their clients and business partners ensuring operational processes and compliance regulations are followed in…
Added 6 mins ago
Senior Manager Focus Factory
Acuity Inc.
Brossard, QC
We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control…
Added 6 mins ago
Route Service Representative
Cintas
Sudbury, ON
Grow our existing customer base by upselling and cross-selling additional products and services
Added 6 mins ago
Management Trainee
Cintas
Toronto, ON · North York, ON
Engage in outside sales activities to promote products and services while building customer relationships.
Added 21 mins ago
Ticketing Services Assistant
City of Mississauga
Mississauga, ON
Execute event day ticketing including inventory management, group order fulfillment, and post-shift reporting.
Added 21 mins ago
SA
Parts & Service Advisor
Steele Auto Group
Gander, NL
- Full-time
…equipment backed by a team that is committed to exceptional customer service and product…
Added 21 mins ago
MC
Financial Services Representative - Full Time - 12 Month Contract
Meridian Credit Union
Barrie, ON
- $50,000 to $53,000 CAD / year
- Full-time
As our Financial Services Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 21 mins ago
M
Project Delivery Director - Fare Payment Modernization
Masabi
Remote, Canada
- Full-time
- Remote
…integration with existing and new technology infrastructure, customer-facing digital services, phased production deployment, legacy system migration and operational…
Added 21 mins ago
SC
Manufacturing Support
Sodexo Canada Ltd
Bolton, ON
- $18.75 to $19 CAD / hour
- Full-time
…everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through…
Added 21 mins ago
EC
Showroom Consultant
EMCO Corporation
Squamish, BC
- Full-time
…advice to our customers. You will ensure the highest levels of customer satisfaction in order to meet or exceed the sales and gross profit targets while increasing…
Added 36 mins ago
NB
(Senior) Director, Credit Execution - Tech & Innovation
National Bank of Canada
Toronto, ON
- Full-time
Credit Risk Director, Risk Management Solutions, Account Officers, and
Added 36 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
…adopt a friendly approach and use your analytical skills in order to offer a people-centric experience for branch…
Added 36 mins ago
NB
Banking Advisor
National Bank of Canada
QC · Saint-Donat-de-Montcalm, QC
- Full-time
…adopt a friendly approach and use your analytical skills in order to offer a people-centric experience for branch…
Added 36 mins ago
NB
Banking Advisor
National Bank of Canada
Quebec, QC
- Full-time
…adopt a friendly approach and use your analytical skills in order to offer a people-centric experience for branch…
Added 36 mins ago
R
Community Manager (EN/FR)
Rethink
Toronto, ON · Greater Toronto Area, Canada
- Full-time
At Rethink, our promise to you is that you will do the best work of your career. In order to do that, we’ll create and promote an environment where people are happy, inspired and empowered.…

Fraserway RV

Service Advisor

Abbotsford, BC, Canada

Competitive compensation of $22–$30/hr · Full-time

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Job details

Pay: Competitive compensation of $22–$30/hr
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Great Service Starts With You

When a customer brings their RV in for service, they want to know it's in good hands. They want someone who listens, explains their options, keeps them informed, and follows through.

That's where you come in.

Fraserway RV is looking for a Service Advisor to be the connection between our customers and our service team. You'll help customers understand what their RV needs, coordinate repairs with our technicians, and keep everything moving from the initial appointment through to pickup.

If you have experience as a Service Advisor, Service Writer, or Shop Advisor in automotive, truck, marine, or RV service, your skills could be a great fit.

What You'll Do

You'll manage the customer experience throughout the service process, balancing customer expectations, technician workflow, repair timelines, and quality service.

Your responsibilities will include:

Understand the customer’s needs: Listen carefully, ask the right questions, and document repair and maintenance concerns accurately.
Coordinate the work: Schedule appointments, create detailed work orders, and communicate repair requirements and priorities to technicians.
Explain estimates and recommendations: Help customers understand the work required, the costs involved, and their service options. Obtain approval before additional work proceeds.
Keep customers informed: Provide timely updates on repair progress, parts delays, costs, and changes to expected completion dates.
Keep the shop moving: Work closely with technicians, Service Manager, and warranty to resolve issues and maintain an efficient workflow.
Close the loop: Review completed work, explain repairs and recommendations, finalize invoices, and help ensure customers leave with confidence in the service they've received.

What We're Looking For

We're looking for someone who combines strong customer service with organization, sound judgment, and the ability to keep several things moving at once.

You'll be a strong fit if you:

Have experience in a Service Advisor, Service Writer, or similar customer-facing service role
Communicate clearly and professionally, in person, email, and over the phone
Can explain technical information in a way customers understand
Are organized, detail-oriented, and comfortable managing competing priorities
Follow through on commitments and take ownership of customer concerns
Can work effectively with technicians and other team members
Stay calm and solution-focused when plans change or customers are frustrated
Are comfortable using computers and service management systems

Why Join Fraserway RV?

Since 1969, Fraserway RV has helped Canadians experience the RV lifestyle. We've grown into a coast-to-coast RV sales, service, parts, and rental business, built around helping customers make the most of their adventures.

When you join Fraserway, you'll be part of an established company where your work directly affects the customer experience and where you can continue to develop your skills and career.

You'll receive:

Competitive compensation of $22–$30/hr
Comprehensive healthcare benefits
Employer-matched RRSP program
Employee and family bursary program
Discounts on RV purchases, rentals, parts, and accessories
Corporate discounts on a variety of products and services
Opportunities for career growth and advancement
A friendly, team-oriented work environment
Company events and opportunities to participate in community initiatives

Apply today and help Fraserway RV deliver service customers can trust.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Pre-employment background checks are part of our hiring process.

#INDHP

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More about this job

Responsibilities

The Service Advisor acts as the primary connection between customers and the service team, managing the entire service process from initial appointment to final pickup. Responsibilities include coordinating repairs with technicians, explaining estimates, and ensuring clear communication regarding repair progress and costs.

Requirements

Candidates should have previous experience in a customer-facing service role, such as a Service Advisor or Service Writer. Strong communication, organizational skills, and the ability to explain technical information to customers are essential for this position.

Skills

Customer service
Service advising
Communication
Organization
Technical explanation
Work order management
Scheduling
Conflict resolution
Detail-oriented
Computer literacy
Service management systems
Time management

Benefits

Comprehensive healthcare benefits
Employer-matched RRSP program
Employee and family bursary program
Discounts on RV purchases, rentals, parts, and accessories
Corporate discounts
Career growth and advancement opportunities
Team-oriented work environment

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
RV Service
Automotive
Customer Experience
Work Orders
Repair Estimates
Technician Coordination
Warranty
Service Management
Maintenance
Invoicing
Client Relations
Problem Solving
Professional Communication

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