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Added 8 mins ago
S
Full-Time Licensed Optician: Dufferin Mall, ON
Specsavers
Toronto, ON
- Full-time
Manage after-care services, including resolving complaints with effective problem-solving techniques.
Added 8 mins ago
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Marketing Administrator
Napoleon
Barrie, ON
- Full-time
…Administrator include administering and maintaining various software services, such as Napoleon’s COOP, PIM and DAM platforms. The Napoleon Marketing Administrator will also support key…
Added 8 mins ago
HP
Maintenance Associate
Hazelview Properties
Halifax, NS
- Full-time
Maintenance Associates report to the Regional Manager or Property Manager and contribute to the successful operations of our apartment complexes and to the overall success of Hazelview…
Added 8 mins ago
SM
Supportive Services Supervisor - Health Care Aide
St. Michael's Health Group
Spruce Grove, AB
- Full-time
…Spruce Grove, AB. This position has the title of Supportive Services Supervisor. This is an exciting permanent full-time position for a professional and reliable candidate who is able to…
Added 8 mins ago
HG
Buyer
Hypertec Group
Montreal, QC
- Full-time
Keep the Purchasing Manager informed of all activities or problems and submit reports as requested by management;
Added 8 mins ago
Senior Manager, Pharmacy Operations
Bayshore
Markham, ON
Reporting to the Director of Pharmacy Operations, the Senior Manager, Pharmacy Operations will serve as the on-site Designated Manager under the Ontario College of Pharmacists (OCP). This…
Added 8 mins ago
Program Coordinator
Bayshore
Mississauga, ON
…Bayshore contracted and private pharmaceutical products and services. To complete all billing, reconciliation, data management and verification activities as required by Bayshore Specialty…
Added 8 mins ago
PH
Registered Nurse Mental Health Program Enhanced Orientation Initiative
Providence Healthcare
Vancouver, BC
- Full-time
…lead that change, including a major expansion of mental health…
Added 8 mins ago
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Senior Cost Manager
Turner & Townsend
Toronto, ON
- Full-time
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Added 8 mins ago
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Senior Manager, Regulatory Affairs
AbbVie
Montreal, QC
- Full-time
…women’s health, and gastroenterology, in addition to products and services across its Allergan Aesthetics…
Added 9 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
BC · British Columbia, Canada
- Full-time
…providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the…
Added 9 mins ago
SR
Corporate Account Manager - SRS
s.t.o.p Restaurant Supply
Kitchener, ON
- $52,000 to $55,000 CAD / year
- Full-time
s.t.o.p. Restaurant Supply Ltd. is looking for a Project Account Manager that serves as the primary point of contact for a client throughout the lifecycle of their projects, ensuring their…
Added 9 mins ago
TG
Sales Account Manager
Tri-Mach Group (TMG)
Elmira, ON
- $65,000 to $72,000 CAD / year
- Full-time
…stainless steel solutions, specializing in custom equipment and services for the food, beverage, and pharmaceutical industries. For over 30 years, Tri-Mach has remained passionate about…
Added 9 mins ago
TP
Receptionist, NWC
Trimark People Solutions
Alert Bay, BC
- Full-time
Reports To: Wellness Centre Program Manager or designate
Added 9 mins ago
CW
Business Office Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
CW Impact Commercial Cleaning is a growing Canadian company providing professional commercial cleaning services across multiple provinces, including Alberta, Ontario, Quebec, and British…
Added 23 mins ago
Account Manager
Mentimeter
Toronto, ON
As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our…
Added 23 mins ago
Health Care Aide - Casual
Optima Living
Medicine Hat, AB
Supports the care team in providing care and services to meet the physical, emotional, social, and spiritual needs of residents.
Added 23 mins ago
Territory Sales Manager
Vast auto Distribution
Kingston, ON
Reporting to the Regional Sales Manager, the Territory Sales Manager performs the following key responsibilities:
Added 23 mins ago
Territory Sales Manager
Vast auto Distribution
Brockville, ON
Reporting to the Regional Sales Manager, the Territory Sales Manager performs the following key responsibilities:
Added 23 mins ago
Territory Sales Manager
Vast auto Distribution
Belleville, ON
Reporting to the Regional Sales Manager, the Territory Sales Manager performs the following key responsibilities:
Added 23 mins ago
CE
Shoring Installation Advisor
Cooper Equipment Rentals Limited
Regional Trench Safety
- Full-time
Provide full range of services to new and current customers, including needs assessment, quotes, problem solutions, and follow up quality checks.
Added 23 mins ago
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(CAN) Staff Pharmacist
Walmart
Sydney, NS
- Full-time
Ensure patients receive all eligible services they are entitled to (medication reviews, injections etc.) to meet specific patient needs. Ensure that Pharmacy is open and operational during…
Added 23 mins ago
W
Consumables Associate
Walmart
Fort Saskatchewan, AB
- Part-time
2. Assists customers by promoting products/services, locating merchandise and making purchase decisions.
Added 23 mins ago
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Customer Service Manager
Walmart
Renfrew, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 23 mins ago
AE
Project Manager
Ambient Enterprises
Coquitlam, BC
- Full-time
…helping people succeed by delivering unbiased consultative services and premium quality mechanical equipment. For over 60 years, we have partnered with engineers, contractors, and building…

Fraserway RV

Service Advisor

Abbotsford, BC, Canada

Competitive compensation of $22–$30/hr · Full-time

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Job details

Pay: Competitive compensation of $22–$30/hr
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Great Service Starts With You

When a customer brings their RV in for service, they want to know it's in good hands. They want someone who listens, explains their options, keeps them informed, and follows through.

That's where you come in.

Fraserway RV is looking for a Service Advisor to be the connection between our customers and our service team. You'll help customers understand what their RV needs, coordinate repairs with our technicians, and keep everything moving from the initial appointment through to pickup.

If you have experience as a Service Advisor, Service Writer, or Shop Advisor in automotive, truck, marine, or RV service, your skills could be a great fit.

What You'll Do

You'll manage the customer experience throughout the service process, balancing customer expectations, technician workflow, repair timelines, and quality service.

Your responsibilities will include:

Understand the customer’s needs: Listen carefully, ask the right questions, and document repair and maintenance concerns accurately.
Coordinate the work: Schedule appointments, create detailed work orders, and communicate repair requirements and priorities to technicians.
Explain estimates and recommendations: Help customers understand the work required, the costs involved, and their service options. Obtain approval before additional work proceeds.
Keep customers informed: Provide timely updates on repair progress, parts delays, costs, and changes to expected completion dates.
Keep the shop moving: Work closely with technicians, Service Manager, and warranty to resolve issues and maintain an efficient workflow.
Close the loop: Review completed work, explain repairs and recommendations, finalize invoices, and help ensure customers leave with confidence in the service they've received.

What We're Looking For

We're looking for someone who combines strong customer service with organization, sound judgment, and the ability to keep several things moving at once.

You'll be a strong fit if you:

Have experience in a Service Advisor, Service Writer, or similar customer-facing service role
Communicate clearly and professionally, in person, email, and over the phone
Can explain technical information in a way customers understand
Are organized, detail-oriented, and comfortable managing competing priorities
Follow through on commitments and take ownership of customer concerns
Can work effectively with technicians and other team members
Stay calm and solution-focused when plans change or customers are frustrated
Are comfortable using computers and service management systems

Why Join Fraserway RV?

Since 1969, Fraserway RV has helped Canadians experience the RV lifestyle. We've grown into a coast-to-coast RV sales, service, parts, and rental business, built around helping customers make the most of their adventures.

When you join Fraserway, you'll be part of an established company where your work directly affects the customer experience and where you can continue to develop your skills and career.

You'll receive:

Competitive compensation of $22–$30/hr
Comprehensive healthcare benefits
Employer-matched RRSP program
Employee and family bursary program
Discounts on RV purchases, rentals, parts, and accessories
Corporate discounts on a variety of products and services
Opportunities for career growth and advancement
A friendly, team-oriented work environment
Company events and opportunities to participate in community initiatives

Apply today and help Fraserway RV deliver service customers can trust.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Pre-employment background checks are part of our hiring process.

#INDHP

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More about this job

Responsibilities

The Service Advisor acts as the primary connection between customers and the service team, managing the entire service process from initial appointment to final pickup. Responsibilities include coordinating repairs with technicians, explaining estimates, and ensuring clear communication regarding repair progress and costs.

Requirements

Candidates should have previous experience in a customer-facing service role, such as a Service Advisor or Service Writer. Strong communication, organizational skills, and the ability to explain technical information to customers are essential for this position.

Skills

Customer service
Service advising
Communication
Organization
Technical explanation
Work order management
Scheduling
Conflict resolution
Detail-oriented
Computer literacy
Service management systems
Time management

Benefits

Comprehensive healthcare benefits
Employer-matched RRSP program
Employee and family bursary program
Discounts on RV purchases, rentals, parts, and accessories
Corporate discounts
Career growth and advancement opportunities
Team-oriented work environment

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
RV Service
Automotive
Customer Experience
Work Orders
Repair Estimates
Technician Coordination
Warranty
Service Management
Maintenance
Invoicing
Client Relations
Problem Solving
Professional Communication

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