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Added 5 mins ago
BF
Bilingual Talent Acquisition Co-Op
Burnbrae Farms
ON · Mississauga, ON
- Full-time
Previous experience in customer service or sales considered a strong asset.
Added 5 mins ago
S
Manager, Technical Consulting
Staffbase
Canada
- $105,000 to $141,000 CAD / year
We’re growing our Customer department and looking for a Manager, Technical Consulting to lead our North American Technical Consulting team. The team partners with customers on the technical…
Added 5 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Thunder Bay, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 5 mins ago
Co-Manager
La Senza
Abbotsford, BC
As Co-Manager, you partner with the Store Manager to deliver an exceptional in-store experience, grow talent, and drive results. You coach selling behaviors, elevate visual standards, and…
Added 5 mins ago
W
(CAN) Produce Department Manager
Walmart
Westbank, BC
- Full-time
The Produce Department Manager at Walmart leads produce associates and oversees department processes to ensure high customer service and meet production targets. Responsibilities include…
Added 5 mins ago
LC
Deli Department Manager
Loblaw Companies Limited
Nanaimo, BC
- Full-time
Ensure the department meets or exceeds sales and profitability goals
Added 5 mins ago
TH
Lumber Associate Part Time (KANATA)
The Home Depot
Ottawa, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 5 mins ago
TH
Seasonal Sales Associate Part-Time - 7038 Brandon
The Home Depot
Brandon, MB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 5 mins ago
D
Market Development Manager
Desjardins
Boucherville, QC · Gatineau, QC · Montreal, QC · Sainte-Thérèse, QC · Thetford Mines, QC · Caisse Desjardins du Réseau de la santé
- Full-time
As a market development manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of…
Added 5 mins ago
Visual Lead (Full - Time) - Oakridge Centre
ALO
Vancouver, BC
Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed
Added 19 mins ago
Store Manager - West Edmonton Mall
Laura Canada
Edmonton, AB
As a role model and business leader, the Laura Canada Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning teamthat…
Added 19 mins ago
Assistant Manager-Edmonton, AB
StorageMart | MMS
Edmonton, AB
Support Store Operations: Collaborate with the Store Manager to enhance business growth and maximize sales.
Added 19 mins ago
Foodservice Sales Representative - Redux
West Coast Reduction Ltd.
Vancouver, BC
Experience in waste management, garbage collection, recycling, or a related service industry, particularly in a customer-facing or sales capacity, is an asset
Added 19 mins ago
R
Branch Manager, Bayview & Wellington Branch
RBC
Aurora, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 19 mins ago
PF
Front Desk Associate
Planet Fitness
Kelowna, BC
- Part-time
…Negligible, Job Shift: Fixed Schedule, Job Category: Customer Service, Front Desk…
Added 19 mins ago
TH
Associé(e) du revêtement de sol (temps partiel)
The Home Depot Canada
Quebec, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 19 mins ago
TH
Associé(e) de la quincaillerie (Temps partiel)
The Home Depot Canada
Quebec, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 19 mins ago
TS
Thrift Store Clerk
The Salvation Army in Canada
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 19 mins ago
TH
Contractor Sales Part Time - WOODTOCK
The Home Depot Canada
Woodstock, ON
- Part-time
Pro Account Sales Associates (PASAs) are primarily responsible for building relationships and selling products to industrial, commercial and other professional customers. Key…
Added 19 mins ago
L
5768 - Seasonal Sales Help
Lids
Brantford, ON
- $17.95 USD / hour
- Temporary
…personal style. Working in our retail stores requires our retail sales team to provide each and every customer with the energy for an exceptional Lids experience, maintain our meticulous…
Added 19 mins ago
L
5735 - Seasonal Sales Help
Lids
London, ON
- $17.95 USD / hour
- Temporary
…personal style. Working in our retail stores requires our retail sales team to provide each and every customer with the energy for an exceptional Lids experience, maintain our meticulous…
Added 19 mins ago
TH
Order Picker: Part Time - CAMPBELL RIVER
The Home Depot Canada
Campbell River, BC
- Part-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 19 mins ago
TH
Pro Account Sales Associate Part Time (CARLETON PLACE)
The Home Depot Canada
Carleton Place, ON
- Part-time
Pro Account Sales Associates (PASAs) are primarily responsible for building relationships and selling products to industrial, commercial and other professional customers. Key…
Added 19 mins ago
L
5728 - Seasonal Sales Help
Lids
Guelph, ON
- $17.95 USD / hour
- Temporary
…personal style. Working in our retail stores requires our retail sales team to provide each and every customer with the energy for an exceptional Lids experience, maintain our meticulous…
Added 19 mins ago
O
Billing Coordinator
OpenText
Waterloo, ON
- Full-time
Reporting to the Billing Operations Manager, the Billing Coordinator plays an integral role in ensuring billing accuracy and timeliness across our global order-to-cash process. You will…

Fraserway RV

Service Advisor

Abbotsford, BC, Canada

Competitive compensation of $22–$30/hr · Full-time

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Job details

Pay: Competitive compensation of $22–$30/hr
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Great Service Starts With You

When a customer brings their RV in for service, they want to know it's in good hands. They want someone who listens, explains their options, keeps them informed, and follows through.

That's where you come in.

Fraserway RV is looking for a Service Advisor to be the connection between our customers and our service team. You'll help customers understand what their RV needs, coordinate repairs with our technicians, and keep everything moving from the initial appointment through to pickup.

If you have experience as a Service Advisor, Service Writer, or Shop Advisor in automotive, truck, marine, or RV service, your skills could be a great fit.

What You'll Do

You'll manage the customer experience throughout the service process, balancing customer expectations, technician workflow, repair timelines, and quality service.

Your responsibilities will include:

Understand the customer’s needs: Listen carefully, ask the right questions, and document repair and maintenance concerns accurately.
Coordinate the work: Schedule appointments, create detailed work orders, and communicate repair requirements and priorities to technicians.
Explain estimates and recommendations: Help customers understand the work required, the costs involved, and their service options. Obtain approval before additional work proceeds.
Keep customers informed: Provide timely updates on repair progress, parts delays, costs, and changes to expected completion dates.
Keep the shop moving: Work closely with technicians, Service Manager, and warranty to resolve issues and maintain an efficient workflow.
Close the loop: Review completed work, explain repairs and recommendations, finalize invoices, and help ensure customers leave with confidence in the service they've received.

What We're Looking For

We're looking for someone who combines strong customer service with organization, sound judgment, and the ability to keep several things moving at once.

You'll be a strong fit if you:

Have experience in a Service Advisor, Service Writer, or similar customer-facing service role
Communicate clearly and professionally, in person, email, and over the phone
Can explain technical information in a way customers understand
Are organized, detail-oriented, and comfortable managing competing priorities
Follow through on commitments and take ownership of customer concerns
Can work effectively with technicians and other team members
Stay calm and solution-focused when plans change or customers are frustrated
Are comfortable using computers and service management systems

Why Join Fraserway RV?

Since 1969, Fraserway RV has helped Canadians experience the RV lifestyle. We've grown into a coast-to-coast RV sales, service, parts, and rental business, built around helping customers make the most of their adventures.

When you join Fraserway, you'll be part of an established company where your work directly affects the customer experience and where you can continue to develop your skills and career.

You'll receive:

Competitive compensation of $22–$30/hr
Comprehensive healthcare benefits
Employer-matched RRSP program
Employee and family bursary program
Discounts on RV purchases, rentals, parts, and accessories
Corporate discounts on a variety of products and services
Opportunities for career growth and advancement
A friendly, team-oriented work environment
Company events and opportunities to participate in community initiatives

Apply today and help Fraserway RV deliver service customers can trust.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Pre-employment background checks are part of our hiring process.

#INDHP

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More about this job

Responsibilities

The Service Advisor acts as the primary connection between customers and the service team, managing the entire service process from initial appointment to final pickup. Responsibilities include coordinating repairs with technicians, explaining estimates, and ensuring clear communication regarding repair progress and costs.

Requirements

Candidates should have previous experience in a customer-facing service role, such as a Service Advisor or Service Writer. Strong communication, organizational skills, and the ability to explain technical information to customers are essential for this position.

Skills

Customer service
Service advising
Communication
Organization
Technical explanation
Work order management
Scheduling
Conflict resolution
Detail-oriented
Computer literacy
Service management systems
Time management

Benefits

Comprehensive healthcare benefits
Employer-matched RRSP program
Employee and family bursary program
Discounts on RV purchases, rentals, parts, and accessories
Corporate discounts
Career growth and advancement opportunities
Team-oriented work environment

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
RV Service
Automotive
Customer Experience
Work Orders
Repair Estimates
Technician Coordination
Warranty
Service Management
Maintenance
Invoicing
Client Relations
Problem Solving
Professional Communication

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