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Added 17 mins ago
CC
Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 1 hour ago
J
Personal Lines Account Manager
JobsMedia.io
Toronto, ON
- Internship
We are seeking a Personal Lines Account Manager who excels in providing comprehensive client service. In this role, you will manage a portfolio of accounts and support clients with their…
Added 1 hour ago
J
Personal Lines Account Manager
JobsMedia.io
Scugog, ON
- Full-time
A leading independent insurance brokerage is seeking a highly personable and knowledgeable Personal Lines Account Manager to provide outstanding customer service. In this role, you will…
Added 1 hour ago
J
Mid-Market Account Manager
JobsMedia.io
Montreal, QC
- Full-time
Technical Skills: AMF certification for commercial insurance, knowledge of property insurance policies. Civil liability and cyber insurance are strong assets.
Added 1 hour ago
CP
Motorola Wireless National Account Manager
Channel Partners
Toronto, ON
- Full-time
The purpose of the Motorola Wireless National Account Manager is to drive training opportunities and key business initiatives with higher-level dealer management teams. You will be…
Added 1 hour ago
Fixed Operations Manager - Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
We are seeking an experienced, results-driven Fixed Operations Manager to lead, direct, and grow our Parts and Service departments. This executive leadership role is responsible for the…
Added 2 hours ago
H
Strategic Communications Team Lead, Western Canada
HDR
Vancouver, BC
- Full-time
…infrastructure that moves people and energy, our work is rooted in technical excellence and a shared sense of purpose. Our employee‑owners collaborate across specialties, combining…
Added 2 hours ago
AM
Director Digital Solutions & Business Growth
Arc Mercer
Barrie, ON
- Full-time
Translate business needs into concrete technical software requirements.
Added 2 hours ago
B
Territory Manager - Vancouver North
BAT
Vancouver, BC
- Full-time
Imperial Tobacco Canada - A member of the BRITISH AMERICAN TOBACCO GROUP has an exciting opportunity for a Territory Manager – Vancouver.
Added 2 hours ago
I
Partner Enablement Leader
Intuit
Toronto, ON
- Full-time
Build the core programs: onboarding, certification and accreditation, sales and technical training, co-selling playbooks, and ongoing readiness.
Added 2 hours ago
M
CRM Project Manager
Monks
Toronto, ON
- Full-time
…We are seeking a highly motivated and organized CRM Project Manager to join our NAMER team focused on delivering CRM Platform Implementations and Managed Services solutions to our global…
Added 2 hours ago
CC
Retail Shift Leader
Canna Cabana
Cranbrook, BC
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM/ASM
Added 2 hours ago
NF
Floor Manager
Nature's Fare Markets
Kelowna, BC
- Full-time
People are at the heart of what Nature's Fare Markets does and with this lens, the Floor Manager acts as the lead operator on the sales floor, ensuring smooth day-to-day execution across…
Added 3 hours ago
C
Partner Delivery Project Manager
Ciena
Ottawa, ON
- Full-time
…support capabilities. This role serves as the primary Project Manager for the Partner Delivery portfolio, partnering closely with Supply Chain, IT service owners, End User Support, external…
Added 3 hours ago
T
Senior New Business Account Executive
Tailscale
Toronto, ON
- Full-time
…prospecting and sourcing a third of your own pipeline. You’ll own the sales cycle from prospect to purchase, and work to earn customer trust every step of the…
Added 4 hours ago
Q
Power Systems Specialist III
Qualus
Bolton, ON
- Full-time
Assess project specific resource needs and coordinate assignments with project manager. Communicate core technical job requirements.
Added 4 hours ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Vista Heights, Calgary, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 5 hours ago
B
Community Residential Manager
Boardwalk
Regina, SK
- Full-time
…passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 6 hours ago
EN
Guest Relations Lead (Full-Time) - Eataly Yorkville
Eataly North America
Toronto, ON
- $21 to $23 CAD / hour
- Full-time
Documents and communicates overages, shortages, sales data and technical or price discrepancies, communicating issues to the appropriate managers and departments
Added 6 hours ago
TI
Customer Order Fulfillment Specialist
telMAX Inc.
Markham, ON
- $50,000 to $65,000 CAD / year
- Full-time
Reporting to the Manager, Operations Enablement, the Customer Order Fulfillment Specialist will be responsible for coordinating the customer journey from the initial point of sale through…
Added 6 hours ago
TI
Sr Mgr, Process Improvement & Transformation
telMAX Inc.
Markham, ON
- $90,000 to $130,000 CAD / year
- Full-time
Reporting to the VP, Product Management & Customer Experience, the Senior Manager, Process Improvement & Transformation will be responsible for turning opportunities into simpler, smarter,…
Added 6 hours ago
Product Line Manager - Geomembrane & Specialty Market
Intertape Polymer Group (IPG)
Truro, NS · ON · NB · NS · PE
Title: Product Manager - AgGeo & Specialty market
Added 7 hours ago
Q
FY27 Intern - High-Speed Electrical and Optical Systems Validation Co-Op - Canada (4 months)
Qualcomm
Ottawa, ON
- Full-time
…continuous learning. Our programs provide real-world experience, technical skills, and professional development opportunities, empowering you to make a meaningful impact and achieve your…
Added 7 hours ago
Seamstress
David's Bridal
Toronto, ON · Scarborough, ON
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 7 hours ago
IF
Group Retirement Client Relationship Manager
iA Financial Group
Calgary, AB
- Full-time
…high-quality service? As a Group Retirement Client Relationship Manager (CRM) you will be responsible for the plan sponsor experience, retention, and relationship building. You will…

Fraserway RV

Service Advisor

Abbotsford, BC, Canada

Competitive compensation of $22–$30/hr · Full-time

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Job details

Pay: Competitive compensation of $22–$30/hr
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Great Service Starts With You

When a customer brings their RV in for service, they want to know it's in good hands. They want someone who listens, explains their options, keeps them informed, and follows through.

That's where you come in.

Fraserway RV is looking for a Service Advisor to be the connection between our customers and our service team. You'll help customers understand what their RV needs, coordinate repairs with our technicians, and keep everything moving from the initial appointment through to pickup.

If you have experience as a Service Advisor, Service Writer, or Shop Advisor in automotive, truck, marine, or RV service, your skills could be a great fit.

What You'll Do

You'll manage the customer experience throughout the service process, balancing customer expectations, technician workflow, repair timelines, and quality service.

Your responsibilities will include:

Understand the customer’s needs: Listen carefully, ask the right questions, and document repair and maintenance concerns accurately.
Coordinate the work: Schedule appointments, create detailed work orders, and communicate repair requirements and priorities to technicians.
Explain estimates and recommendations: Help customers understand the work required, the costs involved, and their service options. Obtain approval before additional work proceeds.
Keep customers informed: Provide timely updates on repair progress, parts delays, costs, and changes to expected completion dates.
Keep the shop moving: Work closely with technicians, Service Manager, and warranty to resolve issues and maintain an efficient workflow.
Close the loop: Review completed work, explain repairs and recommendations, finalize invoices, and help ensure customers leave with confidence in the service they've received.

What We're Looking For

We're looking for someone who combines strong customer service with organization, sound judgment, and the ability to keep several things moving at once.

You'll be a strong fit if you:

Have experience in a Service Advisor, Service Writer, or similar customer-facing service role
Communicate clearly and professionally, in person, email, and over the phone
Can explain technical information in a way customers understand
Are organized, detail-oriented, and comfortable managing competing priorities
Follow through on commitments and take ownership of customer concerns
Can work effectively with technicians and other team members
Stay calm and solution-focused when plans change or customers are frustrated
Are comfortable using computers and service management systems

Why Join Fraserway RV?

Since 1969, Fraserway RV has helped Canadians experience the RV lifestyle. We've grown into a coast-to-coast RV sales, service, parts, and rental business, built around helping customers make the most of their adventures.

When you join Fraserway, you'll be part of an established company where your work directly affects the customer experience and where you can continue to develop your skills and career.

You'll receive:

Competitive compensation of $22–$30/hr
Comprehensive healthcare benefits
Employer-matched RRSP program
Employee and family bursary program
Discounts on RV purchases, rentals, parts, and accessories
Corporate discounts on a variety of products and services
Opportunities for career growth and advancement
A friendly, team-oriented work environment
Company events and opportunities to participate in community initiatives

Apply today and help Fraserway RV deliver service customers can trust.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Pre-employment background checks are part of our hiring process.

#INDHP

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More about this job

Responsibilities

The Service Advisor acts as the primary connection between customers and the service team, managing the entire service process from initial appointment to final pickup. Responsibilities include coordinating repairs with technicians, explaining estimates, and ensuring clear communication regarding repair progress and costs.

Requirements

Candidates should have previous experience in a customer-facing service role, such as a Service Advisor or Service Writer. Strong communication, organizational skills, and the ability to explain technical information to customers are essential for this position.

Skills

Customer service
Service advising
Communication
Organization
Technical explanation
Work order management
Scheduling
Conflict resolution
Detail-oriented
Computer literacy
Service management systems
Time management

Benefits

Comprehensive healthcare benefits
Employer-matched RRSP program
Employee and family bursary program
Discounts on RV purchases, rentals, parts, and accessories
Corporate discounts
Career growth and advancement opportunities
Team-oriented work environment

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
RV Service
Automotive
Customer Experience
Work Orders
Repair Estimates
Technician Coordination
Warranty
Service Management
Maintenance
Invoicing
Client Relations
Problem Solving
Professional Communication

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