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Added 5 mins ago
TG
Mechanical Designer
Tri-Mach Group (TMG)
Elmira, ON
- Full-time
Collaborate with Sales during the proposal and concept development stages to create preliminary layouts, equipment concepts, system configurations, and technical scopes that support…
Added 5 mins ago
CI
Analyst, Business Systems
Canada Infrastructure Bank/ Banque de l'infrastructure du Canada
Toronto, ON
- Full-time
Collaborate with stakeholders, project managers, developers and technical teams to identify, document and manage business requirements and specifications. Ensure business requirements are…
Added 5 mins ago
AA
Product Line Manager
AMI Attachments®
Hawkesville, ON
- Full-time
Background in product management, product support, technical sales or dealer development.
Added 5 mins ago
FE
Applied AI Engineer – Agents & Automation
Future Electronics
Kirkland, QC
- Full-time
Partner directly with stakeholders across Supply Chain, Finance, HR, Sales Operations, Procurement, Customer Service, and other corporate functions to identify high-value opportunities for…
Added 5 mins ago
PC
Vice President of Sales
Phoenix Contact Canada
Milton, ON
- Full-time
The Vice President will lead the evolution of the sales organization from traditional product and technical focused selling toward integrated systems, solutions and value-based selling.…
Added 5 mins ago
OT
Inside Sales Representative
Olympia Tile+Stone Inc.
Toronto, ON
- $39,520 to $43,680 CAD / year
- Full-time
Collaborate with external sales representatives to support customer accounts
Added 5 mins ago
SA
Senior Multi-unit Restaurant Operations Leader
SSP America
Richmond, BC
- Full-time
Take ownership of operational performance, including sales, labour, food cost, profitability, guest experience and brand standards.
Added 5 mins ago
D
Account Manager, Commercial Market
Desjardins
L'étang-du-nord, QC
- Full-time
…order to grow the centre’s business. He or she uses his/her technical business knowledge and solid grasp of applicable procedures, standards and guidelines to represent, negotiate and…
Added 5 mins ago
C
Senior Manager, Lifecycle Management & Reliability
Ciena
Ottawa, ON
- Full-time
…manufacturability, supply continuity, failure analysis, and technical support across multiple platforms and product families. The successful candidate will combine strong technical…
Added 5 mins ago
Investment & Personal Banking Specialist - Vaudreuil-dorion (12-month permanent contract)
Scotiabank
Vaudreuil-Dorion, QC
Be passionate about financial sales as well as delivering trusted financial advice to customers
Added 5 mins ago
Financial Advisor/Senior Financial Advisor - Hazeldean, Kanata, ON
Scotiabank
Ottawa, ON · Kanata, ON
Developing, retaining and growing the branch business by delivering against individual and team sales goals that support a positive customer experience
Added 20 mins ago
Ticketing Services Assistant
City of Mississauga
Mississauga, ON
Provide reporting for internal and external contacts on ticket inventory, sales, and renewals.
Added 20 mins ago
U
ARCHITECTURAL SALES REPRESENTATIVE
Unilock
Georgetown, ON
- Full-time
Provide technical support and product recommendations to ensure accurate and appropriate product specifications
Added 20 mins ago
MH
Head of AI Transformation
Maya HTT
Remote, Canada
- Full-time
- Remote
A track record of driving AI adoption in non-technical business units such as sales, services or support, with results you can quantify.
Added 35 mins ago
VS
Startup Cofounder | Industry Expert
V1 Studio
Montreal, QC
- Contract
Meet researchers and technical talent from Quebec universities whose innovations need someone who understands markets and customers.
Added 35 mins ago
NP
Vitual Sales Consultant
NewAge Products Inc.
Toronto, ON · North York, ON
- Full-time
Coordinate with Direct Sales and Design teams when additional support is required and track all follow-up activities in the required CRM and communication tools.
Added 35 mins ago
B
Resident Manager
Boardwalk
London, ON
- Full-time
…passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from…
Added 35 mins ago
Business Development - Lead, Business Development & Sales
PUC People & Culture Team
Sault Ste. Marie, ON
PUC Services Inc. is seeking a driven and relationship-focused Lead, Business Development, & Sales to support the growth and continued market expansion of its suite of external services…
Added 35 mins ago
AE
Bilingual French Customer Care Professional (Hybrid)
American Express
Toronto, ON
- Full-time
…understanding customer needs, handling objections, closing sales or retaining…
Added 35 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Richmond, BC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 35 mins ago
S
Product Manager - SOTI MobiControl
SOTI
Mississauga, ON
- $110,000 to $130,000 CAD / year
- Full-time
Work closely with engineering to understand technical constraints, dependencies and tradeoffs, so product decisions are grounded in what the system can support.
Added 35 mins ago
S
Manager, Product, Pricing & Integrations Operations
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…Pricing Strategy, Product Management, Engineering, Finance, and Sales Operations, and your business requirements will influence the roadmap for our provisioning systems. This is a hybrid…
Added 35 mins ago
BC
Millwright Mechanic
Bigfoot Crane
Abbotsford, BC
- Full-time
Bigfoot is a small non-union, incredibly diverse company. We provide rentals, sales and service for numerous products such as: Self-Erecting Tower Cranes, Traditional Tower Cranes,…
Added 35 mins ago
P
Cyber Generalist, Manager
PwC
Toronto, ON
- Full-time
Practice development, including work on delivery methodology, training, and sales and marketing materials.
Added 50 mins ago
LV
HOURLY ASSISTANT MANAGER-EN
La Vie En Rose
Victoria, BC
- Full-time
Train your team members to provide strong customer support - teach them the best sales techniques and make sure they’re familiar with all product features;

Fraserway RV

Service Advisor

Abbotsford, BC, Canada

Competitive compensation of $22–$30/hr · Full-time

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Job details

Pay: Competitive compensation of $22–$30/hr
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Great Service Starts With You

When a customer brings their RV in for service, they want to know it's in good hands. They want someone who listens, explains their options, keeps them informed, and follows through.

That's where you come in.

Fraserway RV is looking for a Service Advisor to be the connection between our customers and our service team. You'll help customers understand what their RV needs, coordinate repairs with our technicians, and keep everything moving from the initial appointment through to pickup.

If you have experience as a Service Advisor, Service Writer, or Shop Advisor in automotive, truck, marine, or RV service, your skills could be a great fit.

What You'll Do

You'll manage the customer experience throughout the service process, balancing customer expectations, technician workflow, repair timelines, and quality service.

Your responsibilities will include:

Understand the customer’s needs: Listen carefully, ask the right questions, and document repair and maintenance concerns accurately.
Coordinate the work: Schedule appointments, create detailed work orders, and communicate repair requirements and priorities to technicians.
Explain estimates and recommendations: Help customers understand the work required, the costs involved, and their service options. Obtain approval before additional work proceeds.
Keep customers informed: Provide timely updates on repair progress, parts delays, costs, and changes to expected completion dates.
Keep the shop moving: Work closely with technicians, Service Manager, and warranty to resolve issues and maintain an efficient workflow.
Close the loop: Review completed work, explain repairs and recommendations, finalize invoices, and help ensure customers leave with confidence in the service they've received.

What We're Looking For

We're looking for someone who combines strong customer service with organization, sound judgment, and the ability to keep several things moving at once.

You'll be a strong fit if you:

Have experience in a Service Advisor, Service Writer, or similar customer-facing service role
Communicate clearly and professionally, in person, email, and over the phone
Can explain technical information in a way customers understand
Are organized, detail-oriented, and comfortable managing competing priorities
Follow through on commitments and take ownership of customer concerns
Can work effectively with technicians and other team members
Stay calm and solution-focused when plans change or customers are frustrated
Are comfortable using computers and service management systems

Why Join Fraserway RV?

Since 1969, Fraserway RV has helped Canadians experience the RV lifestyle. We've grown into a coast-to-coast RV sales, service, parts, and rental business, built around helping customers make the most of their adventures.

When you join Fraserway, you'll be part of an established company where your work directly affects the customer experience and where you can continue to develop your skills and career.

You'll receive:

Competitive compensation of $22–$30/hr
Comprehensive healthcare benefits
Employer-matched RRSP program
Employee and family bursary program
Discounts on RV purchases, rentals, parts, and accessories
Corporate discounts on a variety of products and services
Opportunities for career growth and advancement
A friendly, team-oriented work environment
Company events and opportunities to participate in community initiatives

Apply today and help Fraserway RV deliver service customers can trust.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Pre-employment background checks are part of our hiring process.

#INDHP

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More about this job

Responsibilities

The Service Advisor acts as the primary connection between customers and the service team, managing the entire service process from initial appointment to final pickup. Responsibilities include coordinating repairs with technicians, explaining estimates, and ensuring clear communication regarding repair progress and costs.

Requirements

Candidates should have previous experience in a customer-facing service role, such as a Service Advisor or Service Writer. Strong communication, organizational skills, and the ability to explain technical information to customers are essential for this position.

Skills

Customer service
Service advising
Communication
Organization
Technical explanation
Work order management
Scheduling
Conflict resolution
Detail-oriented
Computer literacy
Service management systems
Time management

Benefits

Comprehensive healthcare benefits
Employer-matched RRSP program
Employee and family bursary program
Discounts on RV purchases, rentals, parts, and accessories
Corporate discounts
Career growth and advancement opportunities
Team-oriented work environment

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
RV Service
Automotive
Customer Experience
Work Orders
Repair Estimates
Technician Coordination
Warranty
Service Management
Maintenance
Invoicing
Client Relations
Problem Solving
Professional Communication

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