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Added 52 mins ago
Représentant(e) pour le Service à la clientèle
U-Haul
Quebec, QC
…friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician you will work as part of a supportive team to be the face of U-Haul’s…
Added 1 hour ago
S
Instrumentation Technician - AAS
SGS
Burnaby, BC
- Full-time
- Documents information by maintaining daily logs and equipment record books.
Added 1 hour ago
BM
Service Writer
Birch Mountain Enterprises
Fort McMurray, AB
- Full-time
…coordination and communication of the maintenance shops with Management. The incumbent will provide daily scheduling, work orders, records, and process optimization to ensure the…
Added 1 hour ago
PV
Registered Veterinary Technician (RVT)
P3 Veterinary Partners
Lethbridge, AB
- Part-time
…verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are…
Added 2 hours ago
BE
Preventative Maintenance Technician Level 1
Battlefield Equipment Rentals
Happy Valley-Goose Bay, NL · Goose Bay, NL
- Full-time
Position: Preventative Maintenance Technician Level 1
Added 3 hours ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…Our EMG lab is state of the art and staffed by an experienced technician. Our EEG lab provides both inpatient and outpatient EEG services. Further outpatient clinic expansion is underway,…
Added 3 hours ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…Our EMG lab is state of the art and staffed by an experienced technician. Our EEG lab provides both inpatient and outpatient EEG services. Further outpatient clinic expansion is underway,…
Added 3 hours ago
TH
Pharmacy Technician (Full-Time) - CVH Pharmacy
Trillium Health Partners
Mississauga, ON
- Full-time
Duties as a Pharmacy Technician, in a computerized automated Unit Dose setting along with repackaging, intravenous admixing
Added 3 hours ago
TH
Pharmacy Technician (Temporary Full-Time) - MH Pharmacy
Trillium Health Partners
Mississauga, ON
- Full-time
Duties as a Pharmacy Technician, in a computerized automated Unit Dose setting along with repackaging, intravenous admixing
Added 3 hours ago
CM
Library Technician: Cataloging & Acquisitions (Prince Rupert)
Coast Mountain College
Prince Rupert, BC
- Full-time
Coast Mountain College (CMTN), Prince Rupert campus, invites applications for a full-time Library Technician – Cataloging & Acquisitions commencing as soon as possible for 35 hours per…
Added 3 hours ago
AA
Warehouse Officer – Fixed-Term Contract, Fly In Fly Out – Gahcho Kué Mine, Northwest Territories
Anglo American / De Beers Group
NT · Gahcho Kué Mine, Northwest Territories
- Contract
Advanced proficiency in SAP and inventory management systems;
Added 4 hours ago
BV
Industrial Millwright
BVR Veterinary Supplies Ltd
AB · Calgary, AB
- Full-time
The Equipment Technician is responsible for supporting the installation, operation, maintenance, troubleshooting, and repair of production, laboratory, and facility equipment. This position…
Added 4 hours ago
RS
Operations Management Trainee
Ryder System, Inc.
Kitchener, ON
- Full-time
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee…
Added 4 hours ago
Vibration Technician
Lakeside Controls
Thunder Bay, ON
…to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations…
Added 4 hours ago
GD
Specialist, Trainer Maintenance
General Dynamics Land Systems–Canada
London, ON
- Full-time
Military (Land) Technician 6A Qualified EO Technician
Added 5 hours ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 5 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…support of Husky’s Global Service Business and Customer Success Management strategy. This role provides leadership for financial planning, forecasting, performance analysis, governance, and…
Added 5 hours ago
TA
Service Advisor
Trotman Auto Group
Abbotsford, BC
- Full-time
Build repair recommendations and maintenance plans based on technician findings
Added 5 hours ago
R|
Animal Health Technician - Part-time Occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Provides information to PIs and Research staff concerning animal health, administration of treatment, techniques and animal use protocols,
Added 5 hours ago
Technician, Combustion Services - Intermediate
Lakeside Controls
Hamilton, ON
…to a wide range of industries. Our capabilities in process management and industrial automation enable us to solve our customers’ process automation challenges, keeping their operations…
Added 5 hours ago
RMR Winter 26/27 Repair - Repairs Technician
Northland Properties
Revelstoke, BC
…hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across…
Added 9 hours ago
Air Attack Officer
Natural Resources and Indigenous Futures
Winnipeg, MB
Diploma in an approved Natural Resource Management program, or an equivalent combination of education, training and experience may be considered.
Added 9 hours ago
M
Senior Data Center Technician
Microsoft
Quebec, QC
- $73,200 to $119,600 CAD / year
- Full-time
As a Microsoft Senior Data Center Technician (DCT), you will demonstrate expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting,…
Added 9 hours ago
YC
CUPE 2331 Temporary Specialized Educational Intervenor - Area North and West
York Catholic District School Board
Aurora, ON
- Temporary
…ASIST, etc.), Positive Behaviour Support Plans and Medical Management Plans, as…
Added 9 hours ago
SA
Maintenance Technician
Sealed Air Corporation
Brampton, ON
- Full-time
Time management skillset to prioritize urgent repairs over scheduled repairs.

Fraserway RV

Service Advisor

Abbotsford, BC, Canada

Competitive compensation of $22–$30/hr · Full-time

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Job details

Pay: Competitive compensation of $22–$30/hr
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Great Service Starts With You

When a customer brings their RV in for service, they want to know it's in good hands. They want someone who listens, explains their options, keeps them informed, and follows through.

That's where you come in.

Fraserway RV is looking for a Service Advisor to be the connection between our customers and our service team. You'll help customers understand what their RV needs, coordinate repairs with our technicians, and keep everything moving from the initial appointment through to pickup.

If you have experience as a Service Advisor, Service Writer, or Shop Advisor in automotive, truck, marine, or RV service, your skills could be a great fit.

What You'll Do

You'll manage the customer experience throughout the service process, balancing customer expectations, technician workflow, repair timelines, and quality service.

Your responsibilities will include:

Understand the customer’s needs: Listen carefully, ask the right questions, and document repair and maintenance concerns accurately.
Coordinate the work: Schedule appointments, create detailed work orders, and communicate repair requirements and priorities to technicians.
Explain estimates and recommendations: Help customers understand the work required, the costs involved, and their service options. Obtain approval before additional work proceeds.
Keep customers informed: Provide timely updates on repair progress, parts delays, costs, and changes to expected completion dates.
Keep the shop moving: Work closely with technicians, Service Manager, and warranty to resolve issues and maintain an efficient workflow.
Close the loop: Review completed work, explain repairs and recommendations, finalize invoices, and help ensure customers leave with confidence in the service they've received.

What We're Looking For

We're looking for someone who combines strong customer service with organization, sound judgment, and the ability to keep several things moving at once.

You'll be a strong fit if you:

Have experience in a Service Advisor, Service Writer, or similar customer-facing service role
Communicate clearly and professionally, in person, email, and over the phone
Can explain technical information in a way customers understand
Are organized, detail-oriented, and comfortable managing competing priorities
Follow through on commitments and take ownership of customer concerns
Can work effectively with technicians and other team members
Stay calm and solution-focused when plans change or customers are frustrated
Are comfortable using computers and service management systems

Why Join Fraserway RV?

Since 1969, Fraserway RV has helped Canadians experience the RV lifestyle. We've grown into a coast-to-coast RV sales, service, parts, and rental business, built around helping customers make the most of their adventures.

When you join Fraserway, you'll be part of an established company where your work directly affects the customer experience and where you can continue to develop your skills and career.

You'll receive:

Competitive compensation of $22–$30/hr
Comprehensive healthcare benefits
Employer-matched RRSP program
Employee and family bursary program
Discounts on RV purchases, rentals, parts, and accessories
Corporate discounts on a variety of products and services
Opportunities for career growth and advancement
A friendly, team-oriented work environment
Company events and opportunities to participate in community initiatives

Apply today and help Fraserway RV deliver service customers can trust.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Pre-employment background checks are part of our hiring process.

#INDHP

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More about this job

Responsibilities

The Service Advisor acts as the primary connection between customers and the service team, managing the entire service process from initial appointment to final pickup. Responsibilities include coordinating repairs with technicians, explaining estimates, and ensuring clear communication regarding repair progress and costs.

Requirements

Candidates should have previous experience in a customer-facing service role, such as a Service Advisor or Service Writer. Strong communication, organizational skills, and the ability to explain technical information to customers are essential for this position.

Skills

Customer service
Service advising
Communication
Organization
Technical explanation
Work order management
Scheduling
Conflict resolution
Detail-oriented
Computer literacy
Service management systems
Time management

Benefits

Comprehensive healthcare benefits
Employer-matched RRSP program
Employee and family bursary program
Discounts on RV purchases, rentals, parts, and accessories
Corporate discounts
Career growth and advancement opportunities
Team-oriented work environment

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
RV Service
Automotive
Customer Experience
Work Orders
Repair Estimates
Technician Coordination
Warranty
Service Management
Maintenance
Invoicing
Client Relations
Problem Solving
Professional Communication

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