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Added 1 day ago
AC
Planificateur | Planner
Aston Carter
Longueuil, QC
- $37 to $50 CAD / hour
- Contract
The work schedule is onsite five days a week, with an evening shift from 2PM to midnight, four days a week. Training will involve a mix of shadowing with planners. The team consists of four…
Added 2 days ago
WC
Personal Support Worker (2026-395-CC)
WoodGreen Community Services
Toronto, ON
- Full-time
Competition # 2026-395-CCEmployment Type:Personal Support Worker, Bargaining Unit Work Hours:35 hours/week, Mon-Fri, 3pm-11pm (This position includes some weekend shifts each month).Work…
Added 2 days ago
WC
Personal Support Worker (2026-395-CC)
WoodGreen Community Services
Toronto, ON
- Full-time
Employment Type: Personal Support Worker, Bargaining Unit
Added 7 days ago
CH
Day/Evening Shelter Youth Worker
Covenant House Toronto
Toronto, ON
- Full-time
…options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the…
Added 13 days ago
CH
Resident Services and Winter Respite Youth Worker
Covenant House Toronto
Toronto, ON
- Full-time
…options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the…
Added 13 days ago
CH
Resident Services and Winter Respite Youth Worker
Covenant House Toronto
Toronto, ON
- Full-time
…options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the…
Added 13 days ago
CH
Resident Services and Winter Respite Youth Worker
Covenant House Toronto
Toronto, ON
- Full-time
…options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the…
Added 14 days ago
LC
Behavioural Personal Support Worker_FT-Contract
LOFT Community Services
Toronto, ON
- $53,776 to $55,109 CAD / year
- Contract
Title of Job: Behavioural Personal Support Worker
Added 16 days ago
WC
Client Support Worker (2026-369-CC)
WoodGreen Community Services
Toronto, ON
- Full-time
Competition # 2026-369-CCClient Support Worker (2026-369-CC)Employment Type:Permanent full-time, Bargaining Unit Work Hours:35 hours/week (Mon - Fri, 4pm-12am)Work Setting:Exclusively…
Added 16 days ago
WC
Client Support Worker (2026-371-CC)
WoodGreen Community Services
Toronto, ON
- Part-time
Competition # 2026-371-CC Client Support Worker (2026-371-CC)
Added 16 days ago
WC
Client Support Worker (2026-369-CC)
WoodGreen Community Services
Toronto, ON
- Full-time
Competition # 2026-369-CC Client Support Worker (2026-369-CC)
Added 21 days ago
CT
Addiction and Mental Health Worker, HART Hub
CMHA Thames Valley Addiction and Mental Health Services
London, ON
- $27.14 to $37.26 CAD / hour
- Part-time
…integrated care planning, system connection and navigation, onsite support with basic needs, mental health and addiction…
Added 24 days ago
HO
ShelterCare Support Worker
House of Friendship
Waterloo, ON
- Part-time
A shelter program that is following the ShelterCare model of providing a place to stay and staff support 24/7. ShelterCare creates opportunities where individuals experiencing homelessness…
Added 28 days ago
CT
Addiction & Mental Health Worker, HART Hub London & Withdrawal Management Float
CMHA Thames Valley Addiction and Mental Health Services
ON
- $27.14 to $30.01 CAD / hour
- Part-time
…integrated care planning, system connection and navigation, onsite support with basic needs, mental health and addiction…
Added 1 month ago
Evening Onsite Support Worker
Ottawa Salus
Ottawa, ON
The Onsite Support Worker is responsible for providing support to the clients/ tenants of the 24-hour program. The responsibilities include providing supportive counseling, group…
Added 1 month ago
WC
Personal Support Worker (2026-186-CC)
WoodGreen Community Services
Toronto, ON
- Full-time
Competition # 2026-186-CC Personal Support Worker (2026-186-CC)
Added 1 month ago
WC
Client Support Worker (2026-189-CC)
WoodGreen Community Services
Toronto, ON
- Part-time
Competition # 2026-189-CC Client Support Worker (2026-189-CC)
Added 1 month ago
CH
Resident Services and Winter Respite Youth Worker
Covenant House Toronto
Toronto, ON
- Full-time
…options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the…
Added 1 month ago
FV
24-HR Services Relief Worker
Fred Victor Centre
Toronto, ON
- Up to $22.65 CAD / hour
Lead and support external agency staff while they are onsite delivering support services to clients.
Added 4 months ago
FV
24-Hour Services Relief Worker
Fred Victor Centre
Toronto, ON
- $22.65 CAD / hour
Lead and support external agency staff while they are onsite delivering support services to clients.
Added 2 months ago
CD
Social Worker - Mothers in Mind
Child Development Institute
Toronto, ON
- Contract
This is an onsite contract role working five days per week from our Euclid Head Office. Therapeutic interventions may be delivered to individuals, groups and families. You are willing and…
Added 6 months ago
S
Health Care Aide
St.Amant
Winnipeg, MB
- $22.53 to $26.03 CAD / hour
- Part-time
Health Care Aide/Personal Support Worker certificate from an approved education institution is required
Added 2 months ago
GM
Evening TV News Producer
Gaulin Media
Calgary, AB
- Full-time
To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and…
Added 3 months ago
TM
Community Support Worker
The Mustard SEED Society
Edmonton, AB
- Part-time
…resolution, and social work? The Mustard Seed is seeking a Community Support Worker in…
Added 3 months ago
FV
24-HR Services Relief Worker
Fred Victor Centre
Toronto, Ontario
- Up to $22.65 CAD / hour
Lead and support external agency staff while they are onsite delivering support services to clients.

Fred Victor Centre

24-HR Services Relief Worker

Toronto, ON, Canada

Up to $22.65 CAD / hour

Apply About employer

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Job details

Pay: Up to $22.65 CAD / hour
Experience: 1-2 years of direct experience in a residential or congregate setting.
Positions available: 3
Posting language: English
Posted: Sep 4, 2026

Original job description

INTERNAL/EXTERNAL

Job Title: 24-Hour Services Relief Worker

Position Type: Bargaining Unit, Permanent, Relief

Number of Positions: 3

Reason for Posting: Existing Vacancy

Rate: $22.65 per hour

Vacation: 8% Vacation Pay

Hours: Various shifts (morning, evening and overnight)

Supervisor: Senior Manager/Program Manager

Posting Date: September 4, 2026

Application Deadline: Until filled

Location: 701 Fleet Street, Toronto

Why Fred Victor?

For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time.

Fred Victor’s 24-Hour Services department includes emergency and transitional shelters, Women’s 24-Hour Drop In, 24-Hour Respite, and the Edward Hotel Temporary Shelter programs.

The 24-Hour Respite Program was specifically designed to provide shelter and support for chronically homeless women, men, couples and pets many labeled as “hard to serve” and having difficulty maintaining shelter elsewhere.

Does this sound like work you want to be a part of?

We offer a caring and supportive environment, an opportunity to join a diverse team of caring professionals and a chance to make a difference. With over 75 programs and 25 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.

What You Will Do:

Process client intakes, transfers, and support clients with daily needs.
Record client notes, intake forms, and discharge plans in accordance with The Toronto Shelter / Respite Standards and FVC’s policies and procedures.
Support the team with daily operations such as meal serving, disinfecting areas, work orders, covering the main office.
Perform safety checks and building rounds.
Intervene and deescalate crisis situations during shift and report all accidents, injuries, and occurrences in writing as requested.
Responsible for resolving client’s complaints when appropriate, including timely follow up.
Provide appropriate referrals, information, and advocacy to other support services to assist clients to meet the goals outlined in their case plans.
Lead and support external agency staff while they are onsite delivering support services to clients.
Positively engage, encourage, assist, and support participants to address housing and program related issues such as: behaviour, social isolation, mental health, substance use and hygiene through problem solving and accessing community resources, using case planning tools.
Work in accordance with the Ontario Occupational Health and Safety Act
Other duties as assigned by the Manager.

What You Bring to the Team:

1-2 years of direct experience in a residential or congregate setting.
Experience working from a client centered approach with chronically homeless adults including those who, come from racially and ethnically diverse backgrounds, experience barriers to services due to physical and mental health, substance use, social isolation, abuse, sexual orientation, history in the criminal justice system, recent immigration, or who are non-binary/transgender, or have pets in their care.
Strong written, interpersonal, and oral communication skills.
Informal counseling, analytical, and group facilitation skills.
Highly developed ability to plan and prioritize work, while remaining adaptable and flexible.
Possess strong skills in crisis intervention, and conflict resolution and be able to have sound problem solving and decision-making skills under pressure.
Knowledge and awareness of the housing first approach.
Extensive knowledge of community-based resources for low income people.
Ability to network with external agency staff to meet client needs.
Ability to work productively within a team setting and also independently.
Must have ability to constructively give and receive feedback.
Ability to work with limited direct day-to-day supervision.
Certain sites will require the ability to cook and prepare meals for 40 or more residents.
Strong organizational, written and oral administrative skills.
Literacy in Word, Excel, Outlook, Windows, SMIS.

What Sets You Apart

Experience working with homeless individuals from a client focused approach.
Excellent communication, conflict resolution and de-escalation skills.
Demonstrated ability to follow policies, procedures, and adhere to legislation.
Ability and commitment to contribute to positive team dynamics.
Applied computer skills (Microsoft Word, Excel, Microsoft Teams, Database programs etc.)

Compensation and Benefits

For the 24-Hour Services Relief Worker, Fred Victor offers an hourly rate of $22.65
8% Vacation Pay
Access to employee and family assistance plan

How You Can Apply

Internal employees who are interested in this opportunity are encouraged to apply through ADP by navigating to Myself > Talent > Career Centre. Please note that we are currently soft-launching our new online hiring system through ADP. During this transition, not all job postings are available in the system yet. We appreciate your patience as we work through this transition. As part of the application process, applicants are asked to upload their resume and a cover letter as one document describing their interest in joining the Fred Victor team.

A Police Record Check is required by the final candidate prior to hiring.

Accessibility & Accommodation

Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experience.

If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received relating to accommodation requests will be treated with confidentiality.

Apply About employer

More about this job

Responsibilities

The relief worker will process client intakes, perform safety checks, and provide support for daily needs including meal service and building maintenance. They are also responsible for de-escalating crisis situations and maintaining accurate client records in accordance with shelter standards.

Requirements

Candidates must have 1-2 years of direct experience in a residential or congregate setting and possess strong crisis intervention and conflict resolution skills. Proficiency in administrative software and the ability to work with diverse, vulnerable populations are essential.

Skills

Crisis intervention
Conflict resolution
Client intake
Case planning
De-escalation
Record keeping
Problem solving
Advocacy
Group facilitation
Communication skills
Interpersonal skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
SMIS
Safety checks

Benefits

8% Vacation pay
Employee and family assistance plan

Visa sponsorship

Not detected in the job text

Keywords

Shelter
Homelessness
Social services
Crisis intervention
Case management
Intake
De-escalation
Conflict resolution
Residential setting
Congregate setting
Client-centered approach
Advocacy
Safety checks
SMIS
Microsoft Office
Community resources
Housing first
Mental health
Substance use
Hygiene support
Administrative skills
Police record check
Toronto
Non-profit

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