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Added 9 mins ago
SH
General Duty Nuclear Med Technologist
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…Medicine Technologist under the direction of the Nuclear Medicine Manager, performs the operational activities pertaining to the Nuclear Medicine imaging services to ensure delivery of a…
Added 9 mins ago
AC
Occupational Claims Manager
Aramark Canada
Mississauga, ON
- Full-time
Conduct regular performance reviews and identify opportunities to improve service delivery, claim duration, return-to-work outcomes, and overall program effectiveness.
Added 9 mins ago
SH
Registered Psychiatric Nurse N2 - Intensive Treatment Service
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Reporting to the Manager Health Services, the Nurse is responsible for the delivery of direct client care, the planning, implementation, implementation and evaluation of client treatment…
Added 10 mins ago
T
Senior Audit Manager, Quality Control Financial Crimes Audit (1140)
TD
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- Full-time
…well as providing real time feedback on the alignment of audit delivery team audit work with TD Audit Methodology, regulatory expectations, industry best practices, and the Institute of…
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T
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Montreal, QC
- Full-time
…protection to provide highly personalized advice, solutions and service to…
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- Full-time
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Toronto, ON
- Full-time
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- Full-time
The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager. A DM may manage a service center and if the…
Added 10 mins ago
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Toronto, ON
- Full-time
…demonstrating, championing and coaching direct reports in the delivery of high quality of service and problem resolution to meet or exceed, internal and external client expectations. Lead,…
Added 10 mins ago
KM
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- Full-time
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Added 26 mins ago
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Surrey, BC
- Temporary
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Added 40 mins ago
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Toronto, ON
- Full-time
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Added 40 mins ago
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Edmonton, AB
- Full-time
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Added 40 mins ago
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Identify opportunities to improve workflows, efficiency, and service delivery.
Added 40 mins ago
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Added 40 mins ago
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Added 40 mins ago
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Sudbury, ON · Greater Sudbury, ON
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Added 54 mins ago
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Added 54 mins ago
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Added 54 mins ago
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Added 55 mins ago
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Added 55 mins ago
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Frederick Fox

Senior Logistics Operations Specialist

Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years of experience in logistics, transportation, freight forwarding, 3PL, or supply chain operations.
Posting language: English
Posted: Oct 2, 2026

Original job description

Role Overview

The Senior Logistics Operations Specialist will join a team of approximately 10 Logistics Operators responsible for the day-to-day execution of this North American logistics operations.

The ideal candidate has strong operational experience across drayage, LTL/FTL transportation, 3PL warehousing, cross-border logistics, and carrier/vendor management, with particular familiarity with the U.S. logistics market.

The successful candidate will be responsible for ensuring shipments are executed accurately and efficiently, exceptions are resolved quickly, customers and vendors receive timely communication, and assists the operations team to consistently meets service-level expectations.

Key Responsibilities

Team Leadership & Operations Management

Supports the Operations Manager in establishing clear operational standards, workflows, KPIs, and accountability across the team.
Supports the Operations Manager with monitoring daily workload, staffing, priorities, and operational performance.
Ensure operators have the tools, information, and processes required to execute shipments effectively.
Assist with training and developing team members on logistics processes, systems, customer requirements, and best practices.

Transportation & Freight Operations

Day-to-day execution of domestic and cross-border freight movements.
Coordinate drayage operations, including container pickup, delivery appointments, terminal coordination, chassis availability, demurrage/detention issues, and port/rail-related exceptions.
Manage LTL and FTL shipments, including carrier scheduling, tendering, pickup and delivery coordination, tracking, and exception management.
Coordinate with carriers, brokers, warehouses, terminals, drivers, and other logistics partners.
Resolve operational issues including missed pickups, delays, appointment problems, capacity constraints, damages, OS&D, and documentation issues.
Ensure shipments are executed according to customer requirements, service levels, and agreed operating procedures.

3PL Warehouse Operations

Coordinate with 3PL warehouse partners on inbound receiving, outbound fulfillment, inventory movement, cross-docking, consolidation, and shipment preparation.
Communicate between warehouses, transportation providers, customers, and internal operations teams.
Identify warehouse bottlenecks and support the implementation of process improvements.
Ensure accurate shipment documentation and system updates throughout the warehouse and transportation lifecycle.

Cross-Border Logistics

Support the execution of shipments moving between Canada, the United States, and other international markets.
Coordinate closely with customs brokers, carriers, warehouses, and other service providers.
Ensure required documentation and shipment information are complete and accurate.
Understand common operational challenges associated with cross-border freight and proactively manage exceptions.
Develop strong relationships with U.S. and Canadian logistics partners.

Qualifications

5+ years of experience in logistics, transportation, freight forwarding, 3PL, or supply chain operations.
Proven leadership qualities.
Strong hands-on knowledge of drayage, LTL, and FTL transportation.
Experience working with 3PL warehouse operations.
Strong understanding of transportation and logistics operations in the United States.
Experience working with carriers, brokers, warehouses, terminals, and other logistics service providers.
Strong understanding of shipment tracking, appointment management, exception handling, and operational escalation.
Excellent organizational and problem-solving skills.
Strong written and verbal communication skills.
Fluent Mandarin and English, both verbally and in writing.
Comfortable working in a fast-paced, high-growth environment with changing priorities.
Strong sense of ownership and urgency.

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More about this job

Responsibilities

Coordinate domestic and cross-border freight operations, including drayage, LTL/FTL shipments, and 3PL warehouse activity, while resolving shipment exceptions and maintaining accurate documentation. Support the Operations Manager by helping set team standards, monitor workload and performance, train team members, and improve service delivery.

Requirements

Requires at least five years of experience in logistics, transportation, freight forwarding, 3PL, or supply chain operations, with hands-on knowledge of drayage, LTL/FTL, and 3PL warehousing. Candidates should demonstrate leadership, strong operational and problem-solving skills, familiarity with the U.S. logistics market, and fluency in written and spoken Mandarin and English.

Skills

Drayage Operations
LTL Transportation
FTL Transportation
3PL Warehouse Operations
Cross-Border Logistics
Carrier Management
Vendor Management
Shipment Tracking
Appointment Management
Exception Handling
Freight Coordination
Customs Broker Coordination
Team Leadership
Operational Process Improvement
Shipment Documentation
Mandarin and English Communication

Visa sponsorship

Not detected in the job text

Keywords

Logistics Operations
Drayage
LTL
FTL
3PL Warehousing
Cross-Border Freight
Transportation Operations
Carrier Management
Vendor Management
Freight Forwarding
Supply Chain Operations
Shipment Tracking
Appointment Coordination
Exception Management
Operational Escalation
Customs Brokers
Inbound Receiving
Outbound Fulfillment
Inventory Movement
Cross-Docking
Shipment Documentation
Service-Level Expectations
KPI Monitoring
Team Training
Process Improvement
Demurrage and Detention
OS&D
Mandarin
English

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