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Added 10 mins ago
A
Product Owner - Asset Management, Temporary
Aviso
Toronto, ON
- Full-time
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Added 11 mins ago
RB
Manager, Digital Product Marketing - RBC Direct Investing
Royal Bank of Canada
Toronto, ON
- Full-time
…take control of their financial futures. As we transform our digital presence, we need a web-focused product marketer who can drive modernization of our website, manage our content…
Added 11 mins ago
RB
Senior Software Quantitative Engineer
Royal Bank of Canada
Vancouver, BC · Toronto, ON
- Full-time
This position is responsible for developing logic-intensive components of the digital wealth management platform. Works on computational libraries, as well as API services that interact…
Added 11 mins ago
RB
Vice President, Business Markets Ontario North East
Royal Bank of Canada
Ottawa, ON
- Full-time
Experience with emerging communications and technology (i.e. web based meetings, social media, Digital Banking and Mobile Applications)
Added 26 mins ago
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Junior Accountant
Valnet
Montreal, QC
- Full-time
Valnet Inc., the world’s premier digital media investment company, owns and operates over 25 highly authoritative brands across various verticals, including entertainment, sports,…
Added 26 mins ago
RO
Curatorial Project Director, Canada (24-month contract)
Royal Ontario Museum
Toronto, ON
- Full-time
…Project Director, Canada, to lead the vision and conceptual development of its new Canada Gallery. Reporting to the Co-Chief Curator, Art & Culture, this senior leader will convene diverse…
Added 40 mins ago
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Senior Product Manager
Ontario Health
Toronto, ON
- Full-time
Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
Added 40 mins ago
SL
Senior Consultant, AI Strategy & Program Execution
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
3+ years of experience in management consulting, corporate strategy, technology strategy/transformation, product strategy, program leadership, or a similar role combining strategy and…
Added 40 mins ago
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Gestionnaire, Médias
DAC
Montreal, QC
- Full-time
Added 56 mins ago
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Associate Financial Advisor
CIBC
Winnipeg, MB
- Full-time
Business development - Create relationships by networking with clients’ families and friends to uncover opportunities and refer to appropriate partners. Call both existing and potential…
Added 56 mins ago
C
DevOps Consultant, Application Development
CIBC
Toronto, ON
- Full-time
You’ll be a key part of an innovative, “first to market” technology culture, contributing to CIBC’s digital transformation journey. As a DevOps Consultant you will be joining CIBC’s ASG…
Added 56 mins ago
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Electronic Reliability Engineer Co-op (Winter 2027)
Ciena
Ottawa, ON
- Full-time
As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by…
Added 56 mins ago
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Solution Engineering Manager
Hitachi
Toronto, ON · (RSBU) Toronto
- Full-time
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 56 mins ago
FC
Product Owner, Wealth Digital Experience
Fidelity Canada
Vancouver, BC · Mississauga, ON · Toronto, ON
- Full-time
As a Product Owner, Wealth Digital Experience on the Fidelity Wealth team, you will be responsible for representing the business unit’s priorities and managing product delivery on a…
Added 1 hour ago
Principal Strategic Deal Maker- Sales Executive
Capgemini
Mississauga, ON
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of…
Added 1 hour ago
RB
Banking Advisor - East York, Scarborough (English and Mandarin/Cantonese or Greek Speaking)
Royal Bank of Canada
Toronto, ON
- Full-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
St. John's, NL
- Part-time
…customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
Winnipeg, MB
- Part-time
…customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 1 hour ago
R
Vice President, Business Markets Ontario North East
RBC
Ottawa, ON
- Full-time
Experience with emerging communications and technology (i.e. web based meetings, social media, Digital Banking and Mobile Applications)
Added 1 hour ago
R
Senior Software Quantitative Engineer
RBC
Vancouver, BC · Toronto, ON
- Full-time
This position is responsible for developing logic-intensive components of the digital wealth management platform. Works on computational libraries, as well as API services that interact…
Added 1 hour ago
R
Banking Advisor - East York, Scarborough (English and Mandarin/Cantonese or Greek Speaking)
RBC
Toronto, ON
- Full-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 1 hour ago
R
Client Advisor
RBC
St. John's, NL
- Part-time
…customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 1 hour ago
C
Client Service Representative [Hourly]
CIBC
Manitouwadge, ON
- Part-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 2 hours ago
Senior Research Consultant
Reach3 Insights
Toronto, ON
…having a good time!) and leadership that invests in you, your development and career growth. Not to mention, we have a lineup of top-notch Fortune 100 clients that many could only dream of…
Added 2 hours ago
Associate Research Director
Reach3 Insights
Toronto, ON
…having a good time!) and leadership that invests in you, your development and career growth. Not to mention, we have a lineup of top-notch Fortune 100 clients that many could only dream of…

Freedom Mobile

Digital Product Owner

Toronto, ON, M5J 0B8, Canada

Apply About employer

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Job details

Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Company Description

At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo.

Does that sound like you? We’d love to meet you.

Short Description

Job Description

As a Digital Product Owner, you will contribute to the digital strategy and roadmap for Freedom Mobile across its web and mobile experiences. You will focus on FreedomMobile.ca and My Account, helping deliver intuitive, customer-centric digital journeys that support acquisition, self-service and digital adoption. You will work at the intersection of business, user experience and technology, translating business needs into clear priorities and practical digital solutions. This role also supports the day-to-day evolution of our website and requires a solid understanding of web environments, content management systems (CMS) and emerging AI opportunities.

Contribute to the planning, prioritization and execution of initiatives within the digital roadmap, including enhancements, innovations and new opportunities.
Manage and prioritize the FreedomMobile.ca and My Account portfolios, balancing customer needs, business objectives, technical considerations and delivery capacity.
Coordinate day-to-day website updates and content changes, using the relevant CMS and established processes to maintain accurate, consistent and effective digital experiences.
Work with content, design and technology partners to improve website structure, content quality, usability and conversion across key customer journeys.
Translate business needs and customer insights into clear requirements, recommendations, user stories and acceptance criteria.
Apply UX principles and a customer-first mindset to identify friction points and recommend solutions that make digital journeys simpler and more effective.
Use analytics, research, testing and digital best practices to evaluate performance, identify opportunities and optimize the customer experience.
Bring a practical understanding of web development fundamentals and digital environments to discussions with developers and technical teams, helping clarify dependencies, constraints and implementation options.
Explore relevant AI tools and use cases with curiosity and creativity, identifying practical ways to improve day-to-day productivity, content workflows, analysis and digital delivery.
Collaborate with cross-functional teams, including acquisition, marketing, brand, technology, finance and customer care, to align priorities and deliver outcomes.
Provide digital product expertise to projects and initiatives involving the Digital Customer Experience team.
Communicate progress, risks, dependencies and trade-offs transparently, managing expectations with stakeholders, partners and leadership.
Contribute to the definition and continuous improvement of processes, standards and best practices for digital product and website management.

Qualifications

Strong sense of ownership and accountability and an ability to prioritize and manage multiple initiatives simultaneously.
Analytical mindset and data-informed decision-making. Attention to detail and commitment to quality is a must.
Strong communication and interpersonal skills and a natural ability to collaborate across functions and teams.
Agility and comfort working in a fast-paced, evolving environment.
Strong organizational and planning skills.
User-centric thinking and empathy for digital customers.
Curiosity, creativity and a continuous-improvement mindset, particularly in the practical use of AI.
Experience working with agile development methodologies and product delivery practices.
Experience building, managing or optimizing consumer-facing digital experiences.
Hands-on experience with a content management system (CMS); Contentful or Drupal experience is a major asset.
Understanding of web development fundamentals and how web and digital environments operate, including the ability to communicate effectively with technical teams.
Good understanding of user experience (UX) principles and the ability to apply a customer-oriented approach when defining and implementing solutions.
Strong collaboration skills and experience working with cross-functional business and technology teams.
Excellent problem-solving, analytical, communication and stakeholder-management skills.
Knowledge of the telecommunications and wireless industry is an asset; e-commerce experience is also an asset.
Solid foundation in digital analytics and the ability to use data to inform recommendations and prioritization.
Curiosity about AI and a willingness to explore creative, responsible and practical ways to integrate AI into everyday work.
Continuous-learning mindset, with an ability to test, learn and adapt.
Experience defining and optimizing processes and building scalable best practices.

Additional Information

Salary: Commensurate with qualifications and experience.
Promote your health with the wellness program, which focuses on physical, psychological, financial, and social health.
Participate in projects that make an impact and take on challenges that will allow you to surpass yourself.
Develop your full potential and imagine what you can become within Quebecor’s family through our various career opportunities.
This posting is for an existing vacancy.

Check out our Activity Report for an overview of the projects to which you could contribute !

We value your uniqueness !

We are committed to creating and maintaining an accessible, equitable and inclusive workplace that reflects the diversity of the community to which we belong. We strive to provide a work environment where each individual is valued and respected for who they are and can realize their full potential. We're eager to discover all the qualities that make you unique!

We are happy to make accommodations to promote accessibility upon request. If you need an accommodation at any stage of the process, please don't hesitate to let us know when you first contact us.

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More about this job

Responsibilities

The Digital Product Owner will manage the digital roadmap and product portfolios for Freedom Mobile's web and mobile experiences. They will collaborate with cross-functional teams to translate business needs into intuitive, customer-centric digital journeys.

Requirements

Candidates should have experience in product delivery, agile methodologies, and managing consumer-facing digital experiences. Proficiency with content management systems and a strong understanding of UX principles and web development fundamentals are required.

Skills

Digital product management
Agile methodologies
Content management systems
UX principles
Data analytics
Stakeholder management
Product roadmap planning
Customer journey mapping
Web development fundamentals
AI tools
Requirement gathering
Conversion optimization
Cross-functional collaboration
Contentful
Drupal
E-commerce

Benefits

Wellness program
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Digital Product Owner
Freedom Mobile
Digital Strategy
Roadmap
Web Experience
Mobile Experience
Customer-centric
CMS
Contentful
Drupal
AI
UX
Agile
Analytics
E-commerce
Telecommunications
User Stories
Acceptance Criteria
Stakeholder Management
Digital Adoption
Conversion
Product Portfolio
Cross-functional
Data-informed
Continuous Improvement

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