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Freedom Mobile

Manager, Store Upper Canada Mall

Newmarket, ON, L3Y 4Z1, Canada

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Job details

Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description

At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo.

Does that sound like you? We’d love to meet you.

Short Description

Job Description

The role

We are currently looking for a Store Manager to join one of our exciting Retail locations on a full-time basis! Our successful candidate will create and support a positive team environment that builds morale and encourages top performance while improving store performance across all metrics through efficient supervision, goal setting and phenomenal customer service.

A typical day

Your primary daily interactions will be with Freedom Mobile customers and your team! As a Store Manager, you will…

Be a natural leader and empower others to succeed in their job while encouraging a culture conducive to teamwork, continuous learning and growth and development

Provide frequent coaching and mentoring to ensure the success of each employee and the team

Empower your employees to perform to the best of their abilities in creative and engaging ways

Set clear objectives, give direction and take corrective action as part of effective performance management with a commitment to improvement

Take ownership for resolving all customer issues, with the ability to take swift and appropriate action in order to retain customers

Clearly communicate issues and opportunities to executives and effectively relay company initiatives to staff

Ensure efficient store operations through effective scheduling and recruitment

Additional Information

Salary: Commensurate with qualifications and experience.
Participate in projects that make an impact and take on challenges that will allow you to surpass yourself.
Develop your full potential and imagine what you can become within Quebecor’s family through our various career opportunities.
This posting is for an existing vacancy.

Check out our Activity Report for an overview of the projects to which you could contribute !

We value your uniqueness !

We are committed to creating and maintaining an accessible, equitable and inclusive workplace that reflects the diversity of the community to which we belong. We strive to provide a work environment where each individual is valued and respected for who they are and can realize their full potential. We're eager to discover all the qualities that make you unique!

We are happy to make accommodations to promote accessibility upon request. If you need an accommodation at any stage of the process, please don't hesitate to let us know when you first contact us.

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More about this job

Responsibilities

The Store Manager is responsible for leading the team to achieve performance goals while fostering a positive and inclusive work environment. They will oversee daily store operations, including scheduling, recruitment, and providing ongoing coaching to staff.

Requirements

The ideal candidate is a natural leader with a commitment to continuous learning and team development. They must possess strong communication skills and the ability to resolve customer issues effectively.

Skills

Leadership
Coaching
Mentoring
Performance management
Customer service
Scheduling
Recruitment
Goal setting
Team building
Communication
Conflict resolution
Operations management

Benefits

Inclusive workplace
Career development opportunities
Accessibility accommodations

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Wireless Services
Team Leadership
Performance Management
Customer Retention
Operations
Recruitment
Scheduling
Coaching
Mentoring
Inclusive Workplace
Goal Setting
Communication

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