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Manager, Store Vaughan Mills

  • Vaughan, ON, L4K 5W4, Canada

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Experience
Minimum 2-3 years of progressive retail experience in a management role
Posting language
English
Posted

Original job description

Company Description

At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians – we’re always on the lookout for go-getters that are committed to disrupt the status quo.

Does that sound like you? We’d love to meet you.

Short Description

Job Description

The role

We are currently looking for a Store Manager to join one of our exciting Retail locations on a full-time basis! Our successful candidate will create and support a positive team environment that builds morale and encourages top performance while improving store performance across all metrics through efficient supervision, goal setting and phenomenal customer service.

A typical day

Your primary daily interactions will be with Freedom Mobile customers and your team! As a Store Manager, you will…

  • Be a natural leader and empower others to succeed in their job while encouraging a culture conducive to teamwork, continuous learning and growth and development
  • Provide frequent coaching and mentoring to ensure the success of each employee and the team
  • Empower your employees to perform to the best of their abilities in creative and engaging ways
  • Set clear objectives, give direction and take corrective action as part of effective performance management with a commitment to improvement
  • Take ownership for resolving all customer issues, with the ability to take swift and appropriate action in order to retain customers
  • Clearly communicate issues and opportunities to executives and effectively relay company initiatives to staff
  • Ensure efficient store operations through effective scheduling and recruitment

Qualifications

  • Minimum 2-3 years of progressive retail experience in a management role
  • Previous experience in the wireless industry is preferred
  • Post-secondary diploma/degree an asset

Additional Information

  • Salary: Commensurate with qualifications and experience.
  • Participate in projects that make an impact and take on challenges that will allow you to surpass yourself.
  • Develop your full potential and imagine what you can become within Quebecor’s family through our various career opportunities.
  • This posting is for an existing vacancy.

Check out our Activity Report for an overview of the projects to which you could contribute !

We value your uniqueness !

We are committed to creating and maintaining an accessible, equitable and inclusive workplace that reflects the diversity of the community to which we belong. We strive to provide a work environment where each individual is valued and respected for who they are and can realize their full potential. We're eager to discover all the qualities that make you unique!

We are happy to make accommodations to promote accessibility upon request. If you need an accommodation at any stage of the process, please don't hesitate to let us know when you first contact us.

More about this job

Responsibilities

Lead and develop the store team through coaching, clear objectives, performance management, and a collaborative learning environment. Improve store performance and customer retention by overseeing operations, resolving customer issues, communicating company initiatives, and managing scheduling and recruitment.

Requirements

Candidates need at least 2–3 years of progressive retail experience in a management role; wireless industry experience is preferred. A post-secondary diploma or degree is an asset.

Skills

  • Leadership
  • Team Building
  • Coaching And Mentoring
  • Performance Management
  • Goal Setting
  • Customer Service
  • Customer Issue Resolution
  • Employee Development
  • Communication
  • Store Operations
  • Scheduling
  • Recruitment
  • Retail Management
  • Wireless Industry Knowledge

Visa sponsorship

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Categories

  • Retail
  • Management & Leadership
  • Customer Service & Support
  • Sales

Keywords

  • Retail
  • Wireless Services
  • Store Management
  • Team Leadership
  • Teamwork
  • Coaching
  • Mentoring
  • Employee Development
  • Performance Management
  • Goal Setting
  • Customer Service
  • Customer Retention
  • Store Operations
  • Scheduling
  • Recruitment
  • Continuous Learning
  • Communication

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